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Submitted URL: https://www.canadapost.ca/web/en/kb/details.page?article=privacy_statement_fo&cattype=kb&cat=generalinquiries&subcat=gener...
Effective URL: https://www.canadapost-postescanada.ca/cpc/en/our-company/about-us/privacy-policy/privacy-policy-introduction.page
Submission: On February 10 via api from US — Scanned from CA
Effective URL: https://www.canadapost-postescanada.ca/cpc/en/our-company/about-us/privacy-policy/privacy-policy-introduction.page
Submission: On February 10 via api from US — Scanned from CA
Form analysis
1 forms found in the DOMName: headerSISU — POST https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/login?stepupId=smb_mode1,consumer,commercial_link,smb_link&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page%3FforceVouchFor%3Dtrue&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue
<form method="post"
action="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/login?stepupId=smb_mode1,consumer,commercial_link,smb_link&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page%3FforceVouchFor%3Dtrue&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue"
stepup="1" name="headerSISU" class="cpidSignIn sso_form" businessurl="/dash-tableau/en/" id="signinFormMobile">
<div class="signin-account-container">
<h3 class="signin-header">Access your account</h3>
<label for="username" class="title">Username</label>
<input id="username" placeholder="" name="username" type="text">
<div class="rememberme-wrapper">
<input value="1" id="rememberme" name="rememberme" type="checkbox">
<label for="rememberme">Remember my username on this device</label>
</div>
<label for="password" class="title">Password</label>
<input id="password" placeholder="" name="password" type="password" autocomplete="nope">
<input value="Sign in" class="button" type="submit">
<div class="user-secure"> Forgot
<a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-username?&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page%3FforceVouchFor%3Dtrue&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" class="sso_link" businessurl="/dash-tableau/en/" tabindex="0">Username?</a>
or
<a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-password?&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page%3FforceVouchFor%3Dtrue&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" class="sso_link" businessurl="/dash-tableau/en/" tabindex="0">Password?</a>
</div>
</div>
<div class="create-account-container">
<h3 class="signin-header">Register online</h3>
<p class="signup-text-mobile"> Create an online account in a few easy steps! </p>
<a href="https://sso-osu.canadapost-postescanada.ca/pfe-pap/en/registration?&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Four-company%2Fabout-us%2Fprivacy-policy%2Fprivacy-policy-introduction.page%3FforceVouchFor%3Dtrue&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" stepup="1" class="button sso_link" businessurl="https://www.canadapost-postescanada.ca/dash-tableau/en/" tabindex="0">Create an online account in a few easy steps!</a>
</div>
</form>
Text Content
Skip to Main Content * Support * Français * * Sign in * * Menu * Personal * Business * Our company * Store * Tools * Search * About us ABOUT US OVERVIEW Our leadership * Senior management team * Corporate governance * Travel and hospitality policy Corporate sustainability * Environmental responsibility * Accessibility * Archived corporate reports * Indigenous and Northern reconciliation Transparency and trust * Privacy centre * Access to information Legislation and regulations Financial reports * Quarterly financial reports * 2020 Annual report * Giving back to our communities GIVING BACK TO OUR COMMUNITIES OVERVIEW Canada Post Community Foundation * Community Foundation application * Community Foundation trustees * Community Foundation grant recipients Canada Post Awards for Indigenous Students * Education award recipients Write a letter to Santa * Santa letter tips for parents * Santa letter tips for teachers Kids postal service activities * Jobs JOBS OVERVIEW Apply for current opportunities * Business opportunities BUSINESS OPPORTUNITIES OVERVIEW Contract work for your business * Goods and services contracts * Transportation contracts Become an authorized retail partner * News and media NEWS AND MEDIA OVERVIEW Service alerts * Service alerts archive Corporate news * News releases * Closures and service interruptions * Negotiations updates * COVID-19 updates * Sending guidelines Media centre * Photo gallery * B-roll footage * Canada Post logos * Track * Find a postal code * Find a rate * Find a post office * Support * More tools Close * Track * Find a postal code * Find a rate * Find a post office * Support * More tools * * * * Personal * Business * Our company * Store * My Account ACCESS YOUR ACCOUNT Username Remember my username on this device Password Forgot Username? or Password? 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Back Why direct mail marketing? * Audience insights and solutions * Rent our prospect lists Back Rent our prospect lists * NCOA Mover Data Back NCOA Mover Data * Clean your customer lists Back Clean your customer lists * NCOA mover data service Back NCOA mover data service * Get audience insights Back Get audience insights * License our data Back License our data * Get marketing resources and articles * E-commerce Back E-commerce overview * Start selling online * E-commerce Innovation Awards * Enhance your e-commerce operations * Verify customer addresses Back Verify customer addresses * Display rates and delivery dates Back Display rates and delivery dates * Request a pickup Back Request a pickup * Provide parcel tracking Back Provide parcel tracking * Ship from a store Back Ship from a store * Deliver to a post office Back Deliver to a post office * Simplify returns Back Simplify returns * Integrate with our APIs * Get e-commerce resources and articles * Small business Back Small 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meters * Shop * Request a parcel locker * Billing and Invoices * Articles and resources Back Business Matters home * All posts in shipping * Shipping articles Back Shipping articles * Shipping resources Back Shipping resources * Shipping events Back Shipping events * All posts in marketing * Marketing articles Back Marketing articles * Marketing resources Back Marketing resources * Marketing events Back Marketing events * All posts in e-commerce * E-commerce articles Back E-commerce articles * E-commerce resources Back E-commerce resources * E-commerce events Back E-commerce events * Learn about personal services * Receiving Back Receiving overview * Manage your mail * Forward your mail Back Forward your mail * Customized Mail Forwarding for commercial customers Back Customized Mail Forwarding for commercial customers * Hold your mail Back Hold your mail * Get bills and statements online (epost) Back Get bills and statements online (epost) * Community mailboxes Back Community mailboxes * Alternative delivery options * Deliver purchases to post office (FlexDelivery) Back Deliver purchases to post office (FlexDelivery) * Rent a post office box Back Rent a post office box * Parcel lockers Back Parcel lockers * Moving to a new home * Track a package * Automatic tracking Back Automatic tracking * Find a post office * Our mobile app * Sending Back Sending overview * Letters and mail * Postage rates Back Postage rates * Letter weight and size Back Letter weight and size * Register your mail Back Register your mail * Create custom stamps Back Create custom stamps * Parcels * Ship online Back Ship online * Return your purchase Back Return your purchase * View restrictions Back View restrictions * Cannabis Back Cannabis * Firearms Back Firearms * Compare shipping services in Canada Back Compare shipping services in Canada * Regular Parcel Back Regular Parcel * Xpresspost Back Xpresspost * Priority Back Priority * Compare international shipping services Back Compare international shipping services * Small Packet USA Back Small Packet USA * Small Packet International – Air or Surface Back Small Packet International – Air or Surface * Xpresspost – International Back Xpresspost – International * Xpresspost – USA Back Xpresspost – USA * Tracked Packet – International Back Tracked Packet – International * Tracked Packet – USA Back Tracked Packet – USA * Expedited Parcel – USA Back Expedited Parcel – USA * International Parcel – Air or Surface Back International Parcel – Air or Surface * Priority Worldwide Back Priority Worldwide * Estimate duties and taxes Back Estimate duties and taxes * Complete customs form Back Complete customs form * Flat rate boxes Back Flat rate boxes * Access our quick tools * Find a rate Back Find a rate * Find a delivery standard Back Find a delivery standard * Track a package Back Track a package * Find a post office Back Find a post office * Find a postal code Back Find a postal code * Money and government services Back Money and government services overview * Send money * Money orders Back Money orders * International money transfer (MoneyGram) Back International money transfer (MoneyGram) * Manage money * Prepaid reloadable cards Back Prepaid reloadable cards * Mastercard Back Mastercard * Get to know your card Back Get to know your card * How to get started Back How to get started * How it works Back How it works * Contact us Back Contact us * FAQ Back FAQ * Other prepaid services Back Other prepaid services * Foreign cash delivery Back Foreign cash delivery * Gift cards * Government forms and permits * Collectible stamps and coins Back Collectible stamps and coins overview * Canadian stamp stories * Details magazine collections catalogue Back Details magazine collections catalogue * Suggest a stamp * Pictorial cancels * Learn about our company * About us Back About us overview * Our leadership * Senior management team Back Senior management team * Corporate governance Back Corporate governance * Role of the Board Back Role of the Board * Directors' biographies Back Directors' biographies * Directors' committees Back Directors' committees * Board diversity Back Board diversity * Travel and hospitality policy Back Travel and hospitality policy * Travel and hospitality expenses Back Travel and hospitality expenses * Corporate sustainability * Environmental responsibility Back Environmental responsibility * Accessibility Back Accessibility * Digital accessibility Back Digital accessibility * Delivery accommodation program Back Delivery accommodation program * Accessibility advisory panel Back Accessibility advisory panel * Archived corporate reports Back Archived corporate reports * Indigenous and Northern reconciliation Back Indigenous and Northern reconciliation * Transparency and trust * Privacy centre Back Privacy centre * Access to information Back Access to information * Legislation and regulations * Financial reports * Quarterly financial reports Back Quarterly financial reports * 2020 Annual report Back 2020 Annual report * Giving back to our communities Back Giving back to our communities overview * Canada Post Community Foundation * Community Foundation application Back Community Foundation application * Community Foundation trustees Back Community Foundation trustees * Community Foundation grant recipients Back Community Foundation grant recipients * Canada Post Awards for Indigenous Students * Education award recipients Back Education award recipients * Write a letter to Santa * Santa letter tips for parents Back Santa letter tips for parents * Santa letter tips for teachers Back Santa letter tips for teachers * Kids postal service activities * Jobs Back Jobs overview * Apply for current opportunities * Business opportunities Back Business opportunities overview * Contract work for your business * Goods and services contracts Back Goods and services contracts * Transportation contracts Back Transportation contracts * Become an authorized retail partner * News and media Back News and media overview * Service alerts * Service alerts archive Back Service alerts archive * Corporate news * News releases Back News releases * Closures and service interruptions Back Closures and service interruptions * Negotiations updates Back Negotiations updates * COVID-19 updates Back COVID-19 updates * COVID-19 frequently asked questions Back COVID-19 frequently asked questions * Sending guidelines Back Sending guidelines * Media centre * Photo gallery Back Photo gallery * B-roll footage Back B-roll footage * Canada Post logos Back Canada Post logos * Store home * Mailing and shipping Back Mailing and shipping overview * Postage stamps * Flat rate (prepaid) products * Flat rate (prepaid) products and shipping regions Back Flat rate (prepaid) products and shipping regions * Shipping supplies * Stamp collecting Back Stamp collecting overview * Stamps and collectibles * Stamp collecting accessories * Postcards * Coin collecting Back Coin collecting overview * New arrivals * Coins and coin sets * Coin albums and accessories * Quick Order Back undefined * Favourites Back undefined * Tools * About Us * Support * Français With the changing COVID-19 situation & Omicron variant we’re experiencing impacts on staffing. As we maintain safety protocols and adjust operations to serve Canadians, customers may experience delays. More Information. PRIVACY POLICY * Our company * About us Skip to Content Section * Introduction * Collecting your information * Why we collect your information * Controlling your privacy * Protecting your information * Sharing your information * Access your information * Protecting your children * Questions or comments INTRODUCTION Canada Post has been connecting Canadians for over 2 centuries. We deliver mail and parcels and provide additional services designed to keep pace with modern life. To do this we use information that you entrust with us. We believe that an important part of respecting your privacy is to be clear about how we handle your personal information.1 OUR PRIVACY COMMITMENT We commit to put you – the customer – first. We’ll be transparent about how we collect and use your information, keep your information secure, and provide you meaningful choices. OUR PRIVACY PROGRAM We understand our responsibility to protect your information and keep your trust in our brand. We have a mature privacy management program with strong accountability. We do a privacy assessment at the early design or modification stage for every product and service that involves personal information. This privacy-by-design approach ensures we find and mitigate privacy risks before development or launch. OUR PRIVACY POLICY We have developed our Privacy Policy to give you specific information about our privacy practices and the principles that govern how Canada Post protects our customers’ personal information. This policy will explain: * What personal information we collect * Why we collect your personal information * How we use your personal information * When we can share your personal information * Why we can share your personal information * How we protect your personal information * How you can manage or access your personal information Please let us know if you have any questions or concerns about this policy or the way we handle your personal information. You should read this policy together with any other product or service information we provide. 1 Personal information is information that – on its own or when combined with other information – identifies you. This includes your name, address, email address, and data that can be reasonably linked to you. 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They're safe and don't contain sensitive information. If you want, you can change your cookies through your browser settings. If you continue without changing your settings, we'll assume you're ok to receive all cookies on the Canada Post website. For more information view our privacy policy. I understand Search products, related articles and support topics Search Please enter a topic. Examples: send packages, change my address POPULAR SEARCHES * Look up a postal code * Stamp prices * Mail Forwarding * Track * All postal guides * Support Building Preview ...