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Submitted URL: https://www.canadapost.ca/web/en/kb/details.page?article=privacy_statement_fo&cattype=kb&cat=generalinquiries&subcat=gener...
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With the changing COVID-19 situation & Omicron variant we’re experiencing
impacts on staffing. As we maintain safety protocols and adjust operations to
serve Canadians, customers may experience delays. More Information.



PRIVACY POLICY

 * Our company
 * About us

   Skip to Content Section
 * Introduction
 * Collecting your information
 * Why we collect your information
 * Controlling your privacy
 * Protecting your information
 * Sharing your information
 * Access your information
 * Protecting your children
 * Questions or comments


INTRODUCTION

Canada Post has been connecting Canadians for over 2 centuries. We deliver mail
and parcels and provide additional services designed to keep pace with modern
life. To do this we use information that you entrust with us. We believe that an
important part of respecting your privacy is to be clear about how we handle
your personal information.1



OUR PRIVACY COMMITMENT

We commit to put you – the customer – first. We’ll be transparent about how we
collect and use your information, keep your information secure, and provide you
meaningful choices.



OUR PRIVACY PROGRAM

We understand our responsibility to protect your information and keep your trust
in our brand. We have a mature privacy management program with strong
accountability. We do a privacy assessment at the early design or modification
stage for every product and service that involves personal information. This
privacy-by-design approach ensures we find and mitigate privacy risks before
development or launch.



OUR PRIVACY POLICY

We have developed our Privacy Policy to give you specific information about our
privacy practices and the principles that govern how Canada Post protects our
customers’ personal information.


This policy will explain:

 * What personal information we collect
 * Why we collect your personal information
 * How we use your personal information
 * When we can share your personal information
 * Why we can share your personal information
 * How we protect your personal information
 * How you can manage or access your personal information


Please let us know if you have any questions or concerns about this policy or
the way we handle your personal information.

You should read this policy together with any other product or service
information we provide.





1 Personal information is information that – on its own or when combined with
other information – identifies you. This includes your name, address, email
address, and data that can be reasonably linked to you.




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