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LATEST NEWS


Q3 2024 EARNINGS CONFERENCE CALL – NOVEMBER 14, 2024.

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NICE NAMED A LEADER IN THE 2024 GARTNER® MAGIC QUADRANT™ FOR CONTACT CENTER AS A
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JUST RELEASED: FORRESTER’S “BUDGET PLANNING GUIDE 2025: CUSTOMER EXPERIENCE” CAN
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NICE NAMED THE ONLY VENDOR IN 2024 GARTNER® PEER INSIGHTS™ CCAAS CUSTOMERS’
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NICE NAMED A GLOBAL LEADER IN 2024 IDC MARKETSCAPE CCAAS VENDOR REPORT

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NICE CEO’S 2023 LETTER TO SHAREHOLDERS

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NICE THINGS PEOPLE SAY

Our commitment to customer experiences has earned the trust of over 1,000,000
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Solera appreciates the value AI and automation provide in empowering employees
to deliver a superior customer experience. Enlighten AI is the perfect fit for
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Working with NICE Value Realization Services (VRS) the City of Fort Worth
integrated its workforce management and payroll, saving time, improving
scheduling processes, bilingual billing access and policy transparency.

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A high-level introduction to how NetApp has created a multi-channel support
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How Lumen goes beyond frictionless to provide a humanized, personal customer
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Forrester names NICE a leader in CCaaS

The Forrester Wave™: Contact Center As A Service, Q1 2023 report results are in!


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2024 Gartner Magic Quadrant for CCaaS report

NICE Named a Leader in 2024 Gartner® Magic Quadrant™ for Contact Center as a
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Also of Interest
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 * Conversational AI and Chat bots - Optimize Your CX
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