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New to online payment? Not a problem. We will guide you every step of the way.


BROWSE ARTICLES

Explore How-To's and learn best practices from our knowledge base


SUBMIT A TICKET

Describe your issue by filling out the support ticket form


INTRODUCTION: PAYING ONLINE IS EASY TO USE & SAFE

Online payments are secure and use very high encryption. There are 2.5 billion
transactions happening in the world right now as you read this. Compliance to
online privacy and data security is standard across the globe.

1

Pay using a local or international Debit or Credit Card.

2

You can pay using Mobile Wallet.

3

You can pay using NetBanking.


PAYING ONLINE WITH CARDS IS EASY TO USE & SAFE!

You can use a local or international Debit or Credit Card to pay online using
PortPos.

Knowing your card


FASTER PAYMENT WITH PORTPOS ACCOUNT

Save your card when you make payment on PortPos for faster checkouts. It’s safe,
secure and lightning fast.




I FOLLOWED THE INSTRUCTIONS BUT MY PAYMENT DID NOT GET THROUGH

Here's what may have gone wrong. Skip to the next question if you answer "Yes".

1. Is your card activated for online transaction?

2. Did you enter the OTP (SMS from bank) correctly to verify your identity?

3. Try to make a payment the second time, there is a 20% chance it may work.

4. If you've tried all of the above please call the bank that has issued your
card. They will be able to help you identify what has happened.


EASY MONTHLY INSTALLMENTS (EMI) IN 3 EASY STEPS


*Terms: EMI – Easy Monthly Installment Payments: Seller/Merchant is responsible
for all EMI transactions. Cardholder must sign EMI FORM during delivery to avail
EMI from their respective bank. After EMI form is signed it may take about 20
days for EMI to be reflected on your account. ALL cards do not qualify for EMI.
Please contact your bank to see if your card qualifies for EMI. If a
disqualifying card is used for EMI payment, customer can not avail EMI on that
purchase. Terms and Conditions of Seller/Merchant & Bank providing EMI apply.

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