technicalsupport.commscope.com Open in urlscan Pro
2620:1ec:bdf::42  Public Scan

Form analysis
2 forms found in the DOM

<form id="formFillMyDetails" novalidate="novalidate">
  <div class="card mb-3" style="background: #F1FAF5; border: 0px;">
    <div class="card-body">
      <h4>Already registered with CommScope</h4>
      <label><span class="text-danger"><strong>*</strong></span> Email</label><br>
      <div class="row">
        <div class="col-md-5">
          <input name="txtTSEmail" type="text" id="txtTSEmail" class="form-control">
        </div>
        <div class="col-md-7">
          <button type="button" id="btnTSFillMyData" class="btn btn-secondary"> Fill in my data </button>
        </div>
      </div>
    </div>
  </div>
</form>

<form id="formTSCustomerInformation" novalidate="novalidate">
  <div class="card bg-f4" style="border: 0px;">
    <div class="card-body">
      <h4>Customer Information</h4>
      <div class="row">
        <div class="col-md-4">
          <div class="form-group">
            <label for="TypeOfRequest"><span class="text-danger">*</span> Type of Request</label>
            <select id="drpdnTSCITypeOfIssue" name="drpdnTSCITypeOfIssue" class="custom-select">
              <option value="0">--Select Type of Request--</option>
              <option value="Product Guidance/Recommendation"> Product Recommendations </option>
              <option value="Installation Support"> Installation Support </option>
              <option value="Troubleshooting"> Troubleshooting </option>
              <option value="Warranty Review"> Warranty </option>
              <option value="Mobility/Wireless"> Mobility/Wireless </option>
              <option value="Claims/Returns"> Claims/Returns </option>
              <option value="ARRIS TAC"> ARRIS TAC </option>
              <option value="Ruckus TAC"> Ruckus TAC </option>
              <option value="Other"> Other </option>
            </select>
            <div class="notificationalert" id="notificationalert">
              <small id="notificationalertmsg"></small>
            </div>
          </div>
        </div> <!-- /col-md-4 -->
        <div class="col-md-4">
          <div class="form-group">
            <label><span class="text-danger">*</span> First Name</label>
            <input name="txtTSCIFirstName" type="text" id="txtTSCIFirstName" value="" class="form-control">
          </div>
        </div>
        <div class="col-md-4">
          <div class="form-group">
            <label> <span class="text-danger">*</span> Last Name </label>
            <input name="txtTSCILastName" type="text" id="txtTSCILastName" class="form-control" value="">
          </div>
        </div>
      </div><!-- /row -->
      <div class="row">
        <div class="col-md-4">
          <div class="form-group">
            <label> <span class="text-danger">*</span> Email</label>
            <input name="txtTSCIEmail" type="text" id="txtTSCIEmail" class="form-control">
          </div>
        </div>
        <div class="col-md-4">
          <div class="form-group">
            <label> Company</label>
            <input name="txtTSCICompany" type="text" id="txtTSCICompany" value="" class="form-control">
          </div>
        </div>
        <div class="col-md-4">
          <div class="form-group">
            <label> Phone</label>
            <input name="txtTSCIPhone" type="text" id="txtTSCIPhone" value="" class="form-control">
          </div>
        </div>
      </div><!-- /row -->
      <div class="row">
        <div class="col-md-4">
          <div class="form-group">
            <label>
              <span class="text-danger">*</span> Country </label>
            <select id="drpdnTSCICountry" name="drpdnTSCICountry" class="form-control custom-select">
              <option value="0">--Select Country--</option>
              <option value="CA"> Canada </option>
              <option value="US"> United States </option>
              <option value="AF"> Afghanistan </option>
              <option value="AL"> Albania </option>
              <option value="DZ"> Algeria </option>
              <option value="AS"> American Samoa </option>
              <option value="AD"> Andorra </option>
              <option value="AO"> Angola </option>
              <option value="AI"> Anguilla </option>
              <option value="AG"> Antigua and Barbuda </option>
              <option value="AR"> Argentina </option>
              <option value="AM"> Armenia </option>
              <option value="AW"> Aruba </option>
              <option value="AU"> Australia </option>
              <option value="AT"> Austria </option>
              <option value="AZ"> Azerbaijan </option>
              <option value="BS"> Bahamas </option>
              <option value="BH"> Bahrain </option>
              <option value="BD"> Bangladesh </option>
              <option value="BB"> Barbados </option>
              <option value="BY"> Belarus </option>
              <option value="BE"> Belgium </option>
              <option value="BZ"> Belize </option>
              <option value="BJ"> Benin </option>
              <option value="BM"> Bermuda </option>
              <option value="BT"> Bhutan </option>
              <option value="BO"> Bolivia </option>
              <option value="BA"> Bosnia and Herzegovina </option>
              <option value="BW"> Botswana </option>
              <option value="BR"> Brazil </option>
              <option value="VG"> British Virgin Islands </option>
              <option value="BN"> Brunei Darussalam </option>
              <option value="BG"> Bulgaria </option>
              <option value="BF"> Burkina Faso </option>
              <option value="BI"> Burundi </option>
              <option value="KH"> Cambodia </option>
              <option value="CM"> Cameroon </option>
              <option value="CA"> Canada </option>
              <option value="CV"> Cape Verde </option>
              <option value="KY"> Cayman Islands </option>
              <option value="CF"> Central African Republic </option>
              <option value="TD"> Chad </option>
              <option value="CL"> Chile </option>
              <option value="CN"> China </option>
              <option value="CX"> Christmas Island </option>
              <option value="CC"> Cocos (Keeling) Islands </option>
              <option value="CO"> Colombia </option>
              <option value="KM"> Comoros </option>
              <option value="CG"> Congo </option>
              <option value="CD"> Congo, the Democratic Republic of the </option>
              <option value="CK"> Cook Islands </option>
              <option value="CR"> Costa Rica </option>
              <option value="CI"> Côte d'Ivoire </option>
              <option value="HR"> Croatia </option>
              <option value="CW"> Curacao </option>
              <option value="CY"> Cyprus </option>
              <option value="CZ"> Czech Republic </option>
              <option value="DK"> Denmark </option>
              <option value="DJ"> Djibouti </option>
              <option value="DM"> Dominica </option>
              <option value="DO"> Dominican Republic </option>
              <option value="EC"> Ecuador </option>
              <option value="EG"> Egypt </option>
              <option value="SV"> El Salvador </option>
              <option value="GQ"> Equatorial Guinea </option>
              <option value="EE"> Estonia </option>
              <option value="ET"> Ethiopia </option>
              <option value="FK"> Falkland Islands </option>
              <option value="FO"> Faroe Islands </option>
              <option value="FJ"> Fiji </option>
              <option value="FI"> Finland </option>
              <option value="FR"> France </option>
              <option value="GF"> French Guiana </option>
              <option value="PF"> French Polynesia </option>
              <option value="TF"> French Southern Territories </option>
              <option value="GA"> Gabon </option>
              <option value="GM"> Gambia </option>
              <option value="GE"> Georgia </option>
              <option value="DE"> Germany </option>
              <option value="GH"> Ghana </option>
              <option value="GI"> Gibraltar </option>
              <option value="GR"> Greece </option>
              <option value="GL"> Greenland </option>
              <option value="GD"> Grenada </option>
              <option value="GU"> Guam </option>
              <option value="GT"> Guatemala </option>
              <option value="GN"> Guinea </option>
              <option value="GW"> Guinea-Bissau </option>
              <option value="GY"> Guyana </option>
              <option value="HT"> Haiti </option>
              <option value="HN"> Honduras </option>
              <option value="HK"> Hong Kong Region </option>
              <option value="HU"> Hungary </option>
              <option value="IS"> Iceland </option>
              <option value="IN"> India </option>
              <option value="ID"> Indonesia </option>
              <option value="IQ"> Iraq </option>
              <option value="IE"> Ireland </option>
              <option value="IL"> Israel </option>
              <option value="IT"> Italy </option>
              <option value="JM"> Jamaica </option>
              <option value="JP"> Japan </option>
              <option value="JO"> Jordan </option>
              <option value="KZ"> Kazakhstan </option>
              <option value="KE"> Kenya </option>
              <option value="KI"> Kiribati </option>
              <option value="XK"> Kosovo </option>
              <option value="KW"> Kuwait </option>
              <option value="KG"> Kyrgyzstan </option>
              <option value="LA"> Laos </option>
              <option value="LV"> Latvia </option>
              <option value="LB"> Lebanon </option>
              <option value="LS"> Lesotho </option>
              <option value="LR"> Liberia </option>
              <option value="LY"> Libya </option>
              <option value="LI"> Liechtenstein </option>
              <option value="LT"> Lithuania </option>
              <option value="LU"> Luxembourg </option>
              <option value="MO"> Macau Region </option>
              <option value="MK"> Macedonia </option>
              <option value="MG"> Madagascar </option>
              <option value="MW"> Malawi </option>
              <option value="MY"> Malaysia </option>
              <option value="MV"> Maldives </option>
              <option value="ML"> Mali </option>
              <option value="MT"> Malta </option>
              <option value="MH"> Marshall Islands </option>
              <option value="MQ"> Martinique </option>
              <option value="MR"> Mauritania </option>
              <option value="MU"> Mauritius </option>
              <option value="MX"> Mexico </option>
              <option value="FM"> Micronesia </option>
              <option value="MD"> Moldova </option>
              <option value="MC"> Monaco </option>
              <option value="MN"> Mongolia </option>
              <option value="ME"> Montenegro </option>
              <option value="MS"> Montserrat </option>
              <option value="MA"> Morocco </option>
              <option value="MZ"> Mozambique </option>
              <option value="MM"> Myanmar </option>
              <option value="NA"> Namibia </option>
              <option value="NR"> Nauru </option>
              <option value="NP"> Nepal </option>
              <option value="NL"> Netherlands </option>
              <option value="NC"> New Caledonia </option>
              <option value="NZ"> New Zealand </option>
              <option value="NI"> Nicaragua </option>
              <option value="NE"> Niger </option>
              <option value="NG"> Nigeria </option>
              <option value="NU"> Niue </option>
              <option value="NF"> Norfolk Island </option>
              <option value="MP"> Northern Mariana Islands </option>
              <option value="NO"> Norway </option>
              <option value="OM"> Oman </option>
              <option value="PK"> Pakistan </option>
              <option value="PW"> Palau </option>
              <option value="PA"> Panama </option>
              <option value="PG"> Papua New Guinea </option>
              <option value="PY"> Paraguay </option>
              <option value="PE"> Peru </option>
              <option value="PH"> Philippines </option>
              <option value="PN"> Pitcairn Islands </option>
              <option value="PL"> Poland </option>
              <option value="PT"> Portugal </option>
              <option value="PR"> Puerto Rico </option>
              <option value="QA"> Qatar </option>
              <option value="RO"> Romania </option>
              <option value="RU"> Russia </option>
              <option value="RW"> Rwanda </option>
              <option value="GS"> S. Georgia and S. Sandwich Islands </option>
              <option value="KN"> Saint Kitts and Nevis </option>
              <option value="LC"> Saint Lucia </option>
              <option value="VC"> Saint Vincent and The Grenadines </option>
              <option value="WS"> Samoa </option>
              <option value="SM"> San Marino </option>
              <option value="SA"> Saudi Arabia </option>
              <option value="SN"> Senegal </option>
              <option value="RS"> Serbia </option>
              <option value="SC"> Seychelles </option>
              <option value="SL"> Sierra Leone </option>
              <option value="SG"> Singapore </option>
              <option value="SK"> Slovakia </option>
              <option value="SI"> Slovenia </option>
              <option value="SB"> Solomon Islands </option>
              <option value="SO"> Somalia </option>
              <option value="ZA"> South Africa </option>
              <option value="KR"> South Korea </option>
              <option value="SS"> South Sudan </option>
              <option value="ES"> Spain </option>
              <option value="LK"> Sri Lanka </option>
              <option value="PM"> St. Pierre and Miquelon </option>
              <option value="SR"> Suriname </option>
              <option value="SZ"> Swaziland </option>
              <option value="SE"> Sweden </option>
              <option value="CH"> Switzerland </option>
              <option value="TW"> Taiwan Region </option>
              <option value="TJ"> Tajikistan </option>
              <option value="TZ"> Tanzania </option>
              <option value="TH"> Thailand </option>
              <option value="TL"> Timor-Leste </option>
              <option value="TG"> Togo </option>
              <option value="TK"> Tokelau </option>
              <option value="TO"> Tonga </option>
              <option value="TT"> Trinidad and Tobago </option>
              <option value="TN"> Tunisia </option>
              <option value="TR"> Turkey </option>
              <option value="TM"> Turkmenistan </option>
              <option value="TC"> Turks and Caicos Islands </option>
              <option value="TV"> Tuvalu </option>
              <option value="UG"> Uganda </option>
              <option value="UA"> Ukraine </option>
              <option value="AE"> United Arab Emirates </option>
              <option value="GB"> United Kingdom </option>
              <option value="US"> United States </option>
              <option value="UY"> Uruguay </option>
              <option value="UM"> US Minor Outlying Islands </option>
              <option value="VI"> US Virgin Islands </option>
              <option value="UZ"> Uzbekistan </option>
              <option value="VU"> Vanuatu </option>
              <option value="VE"> Venezuela </option>
              <option value="VN"> Vietnam </option>
              <option value="WF"> Wallis and Futuna Islands </option>
              <option value="EH"> Western Sahara </option>
              <option value="YE"> Yemen </option>
              <option value="ZM"> Zambia </option>
              <option value="ZW"> Zimbabwe </option>
            </select>
          </div>
        </div>
        <div class="col-md-4">
          <div class="form-group">
            <label class="mb-2">Upload supporting documents (up to 3 files)</label>
            <label class="file">
              <input type="file" name="fileTSCIFileUpload" aria-label="File browser example" multiple="" id="fileTSCIFileUpload">
              <span class="file-custom"></span>
            </label>
            <p id="fileTSCIFileNames" style="overflow-x:auto;"> No file selected. </p>
            <p id="fileTSCIFileUploadValidationMsg" class="fileErrorMsg" style="display:none;"> </p>
          </div>
        </div>
      </div><!-- /row -->
      <div class="row">
        <div class="col-md-12">
          <label class="control-label">
            <span class="text-danger">*</span> Request Description </label>
          <div class="tstooltip">
            <img id="tsciImgReqDesc" class="img-responsive" style="height:15px;width:15px;" src="/assets/img/icon-tooltip.png">
            <span class="tooltiptext tstooltipTop"> Please tell us in detail what you’re looking for. A TAC agent will review the details of your request and email a response in a timely manner. </span>
          </div>
          <textarea cols="5" rows="5" name="txtTSCIIssueDescription" style="width:100%;min-height:3rem;" id="txtTSCIIssueDescription" class="form-control" maxlength="500"></textarea>
          <span style="float:right" id="spanTSCITypeOfDescCharLimit">500 character left.</span>
        </div>
      </div><!-- /row -->
      <div style="height:20px;">
      </div>
      <div class="row" id="divTechnicalSupportCaptcha" style="display: none;">
        <div class="col-md-12">
          <div id="divTechnicalSupportCaptchaControl">
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              data-ej-targetbutton="" data-ej-targetinput="" data-role="ejcaptcha" id="technicalSupportCaptcha" style="height:auto; width:210px;">
              <div class="imagecontainer"><img alt="technicalSupportCaptcha" id="technicalSupportCaptcha_CaptchaImage" src="/captimage.axd?id=3503abbc-1c07-4e2b-9992-e914b2574c70"></div>
              <div style="margin-top:12px;height:38px;float:left;width:50px"><button class="refresh e-button e-js e-ntouch e-btn-normal  e-btn e-select e-widget e-corner" id="technicalSupportCaptcha_RefreshButton" type="button" role="button"
                  aria-describedby="technicalSupportCaptcha_RefreshButton" aria-disabled="false"><span class="e-btn-span"><span class="e-icon e-captcha e-reload"></span></span></button></div><input autocomplete="off" class="validTextBox"
                id="technicalSupportCaptcha_ValidText" name="technicalSupportCaptcha_ValidText" placeholder="Type the code shown" type="text"><span class="spanText" id="technicalSupportCaptcha_CaptchaMessage"></span><input
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            <input type="hidden" id="isShownTechnicalSupportRecaptcha" name="isShownTechnicalSupportRecaptcha" value="false">
          </div>
        </div>
      </div>
      <div style="height:20px;">
      </div>
      <div class="row" style="margin-top:20px;">
        <div class="col-md-12">
          <button type="button" id="btnTSCISubmitSupportRequest" class="btn btn-primary"> Submit Support Request </button>
        </div>
      </div>
    </div>
  </div>
</form>

Text Content

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SUPPORT CENTER

Find prompt, expert support from a CommScope professional


TECHNICAL SUPPORT

Please fill out the following form to receive support for your issues.

ALREADY REGISTERED WITH COMMSCOPE

* Email

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CUSTOMER INFORMATION

* Type of Request --Select Type of Request-- Product Recommendations
Installation Support Troubleshooting Warranty Mobility/Wireless Claims/Returns
ARRIS TAC Ruckus TAC Other

* First Name
* Last Name
* Email
Company
Phone
* Country --Select Country-- Canada United States Afghanistan Albania Algeria
American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia
Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus
Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana
Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi
Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad
Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo
Congo, the Democratic Republic of the Cook Islands Costa Rica Côte d'Ivoire
Croatia Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican
Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Ethiopia Falkland
Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French
Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece
Greenland Grenada Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong
Kong Region Hungary Iceland India Indonesia Iraq Ireland Israel Italy Jamaica
Japan Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia
Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Region
Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands
Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia
Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands
New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern
Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru
Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Romania Russia
Rwanda S. Georgia and S. Sandwich Islands Saint Kitts and Nevis Saint Lucia
Saint Vincent and The Grenadines Samoa San Marino Saudi Arabia Senegal Serbia
Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia
South Africa South Korea South Sudan Spain Sri Lanka St. Pierre and Miquelon
Suriname Swaziland Sweden Switzerland Taiwan Region Tajikistan Tanzania Thailand
Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan
Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United
Kingdom United States Uruguay US Minor Outlying Islands US Virgin Islands
Uzbekistan Vanuatu Venezuela Vietnam Wallis and Futuna Islands Western Sahara
Yemen Zambia Zimbabwe
Upload supporting documents (up to 3 files)

No file selected.



* Request Description
Please tell us in detail what you’re looking for. A TAC agent will review the
details of your request and email a response in a timely manner.
500 character left.



Submit Support Request


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