photografix.weclapp.com
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urlscan Pro
157.97.109.120
Public Scan
Submitted URL: https://support.photografix.ch/
Effective URL: https://photografix.weclapp.com/webapp/view/helpdesk/portal/helpdesk/home.page
Submission: On September 20 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://photografix.weclapp.com/webapp/view/helpdesk/portal/helpdesk/home.page
Submission: On September 20 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 3 forms found in the DOM
Name: naviForm — POST /webapp/view/noLogin/helpdeskPortal/home.page
<form id="naviForm" name="naviForm" method="post" action="/webapp/view/noLogin/helpdeskPortal/home.page" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="naviForm" value="naviForm">
<input type="submit" onclick="return false;" class="d-none">
<div class="row align-items-end mb-5">
<div id="portal-name" class="col-auto d-flex align-items-end mt-3">
<a href="home.page" class="mr-3"><img id="naviForm:hdCustomerLogo" src="/webapp/seam/resource/graphicImage/org.jboss.seam.ui.GraphicImageStore.-73d75ac4-17bebccf0a9--70a1.png"></a>
</div>
<div class="col mt-4">
<div id="portal-user" class="d-flex justify-content-end align-items-center "><button class="btn btn-sm small" id="naviForm:j_id24" name="naviForm:j_id24"
onclick="A4J.AJAX.Submit('naviForm',event,{'similarityGroupingId':'naviForm:j_id24','oncomplete':function(request,event,data){$j('#loginModalPanel').toggleMP()},'parameters':{'naviForm:j_id24':'naviForm:j_id24'} } );return false;"
value="Einloggen" type="button">Einloggen</button>
<div id="languageSwitch" class="d-flex">
<a class="col-auto language-switch language-switch-DE ml-4" href="#" id="naviForm:j_id27" name="naviForm:j_id27" onclick="A4J.AJAX.Submit('naviForm',event,{'similarityGroupingId':'naviForm:j_id27','parameters':{'naviForm:j_id27':'naviForm:j_id27'} ,'status':'globalStatus'} );return false;"></a><a class="col-auto language-switch language-switch-EN ml-4" href="#" id="naviForm:j_id29" name="naviForm:j_id29" onclick="A4J.AJAX.Submit('naviForm',event,{'similarityGroupingId':'naviForm:j_id29','parameters':{'naviForm:j_id29':'naviForm:j_id29'} ,'status':'globalStatus'} );return false;"></a>
</div>
</div>
<ul class="main-navi row justify-content-end mt-4">
<li class="active"><a href="home.page" class="btn btn-link">Home</a>
<span></span>
</li>
<li class=""><a href="create.page" class="btn btn-link">Anfrage stellen</a>
<span></span>
</li>
<li class=""><a href="tickets.page" class="btn btn-link">Anfragen</a>
<span></span>
</li>
</ul>
</div>
</div><input type="hidden" name="javax.faces.ViewState" value="j_id948a08bd-2ca3-4fd4-9a71-cdc750d7f302" autocomplete="off">
</form>Name: pageForm — POST /webapp/view/noLogin/helpdeskPortal/home.page
<form id="pageForm" name="pageForm" method="post" action="/webapp/view/noLogin/helpdeskPortal/home.page" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="pageForm" value="pageForm">
<input type="submit" onclick="return false;" class="d-none">
<div id="stage">
<div class="portal-component-search py-5 mb-5">
<div class="container">
<div class="row align-items-center">
<div class="col"><input id="pageForm:searchCriteria" type="text" name="pageForm:searchCriteria" class="quick-search input-hint p-2" alt="Haben Sie eine Frage? Geben Sie Ihre Frage oder einen Suchbegriff ein"
onkeypress="shouldISearchFaq(event)" placeholder="Haben Sie eine Frage? Geben Sie Ihre Frage oder einen Suchbegriff ein">
</div>
<span style="display: none"></span>
<div class="col-auto">
<a class="do-search-link w-icon w-icon-white search btn btn-sm btn-primary w-icon-small" href="#" id="pageForm:doSearchLinkFaq" name="pageForm:doSearchLinkFaq" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:doSearchLinkFaq','parameters':{'pageForm:doSearchLinkFaq':'pageForm:doSearchLinkFaq'} } );return false;">Suchen</a>
</div>
<span style="display: none"></span>
</div>
</div>
</div>
<div class="container">
<div class="grid width-100 nano-output">
<h2 class="mb-4">WaWi Helpdesk </h2>
<div class="mb-4">
<p>Hier können Sie direkt <a href="https://photografix.weclapp.com/webapp/view/helpdesk/portal/helpdesk/create.page" rel="nofollow" target="_blank">Anfragen/Tickets erstellen</a>, kommentieren und jederzeit den Status ihrer Anfrage
verfolgen. Bitte beachten Sie, dass Sie im Kundencenter eingeloggt sein müssen um den vollen Funktionsumfang nutzen zu können (für Kunden mit Servicevertrag inbegriffen).</p>
<p>Unsere kostenlosen Serviceleistungen sind: Administrative Anfragen, Vertriebsfragen aller Produkte, Fehlermeldungen zu unseren Produkten, bei Webserver: E-Mailkontos erstellen, Weiterleitungen, FTP Accounts, Webseitenordner oder
Domainnamen zufügen. Bei allen weiterführenden Anfragen oder Aufträgen ohne einen Servicevertrag berechnen wir Ihnen unsere üblichen <a href="https://elink.ch/guthaben#tab-tab3-name" rel="nofollow" target="_blank">Konditionen</a> für
Supportleistungen.</p>
</div>
</div>
<div class="row">
<div class="col-md-8 col-12">
<h3 class="mb-4">Häufige Fragen</h3><span id="pageForm:faqPortalPanel">
<ul class="faq-list nano-output">
<li class="mb-5">
<h4 class="bg-dark p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:j_id69" name="pageForm:j_id69" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:j_id69','parameters':{'pageForm:j_id69':'pageForm:j_id69'} } );return false;">Allgemein (2)</a>
</h4>
<p class="mb-4"><a id="pageForm:idRepeatCommonFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCommonFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=9060" target="_blank">Wie sind Ihre Öffnungszeiten?</a>
</p>
<p class="mb-4"><a id="pageForm:idRepeatCommonFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCommonFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=9061" target="_blank">Wie erstelle ich eine neue Anfrage?</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:0:j_id77" name="pageForm:idRepeatCategories:0:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:0:j_id77','parameters':{'pageForm:idRepeatCategories:0:j_id77':'pageForm:idRepeatCategories:0:j_id77'} } );return false;">CRM (3)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:0:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:0:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=144109" target="_blank">Synchronisation von CRM und JTL-WaWi</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:0:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:0:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=120862" target="_blank">Wie kann ich beim WaWi CRM Lizenzen, Benutzer oder Module dazu- oder wegbuchen?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:0:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:0:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=120861" target="_blank">Kann man das WaWi CRM kostenlos testen?</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:1:j_id77" name="pageForm:idRepeatCategories:1:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:1:j_id77','parameters':{'pageForm:idRepeatCategories:1:j_id77':'pageForm:idRepeatCategories:1:j_id77'} } );return false;">Domain (5)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=941242" target="_blank">Domainname künden (Registrarwechsel zu Drittanbieter)</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=74283" target="_blank">Domainname transferieren (Registrarwechsel zu photografix)</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=8782" target="_blank">Wie neue Domain buchen?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:3:viewDetailTicketFaq" name="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:3:viewDetailTicketFaq" href="faq_detail.page?faqId=8783" target="_blank">Domain DNS Server</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:4:viewDetailTicketFaq" name="pageForm:idRepeatCategories:1:idRepeatCategoryFaq:4:viewDetailTicketFaq" href="faq_detail.page?faqId=8784" target="_blank">Domainnamen weiterleiten</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:2:j_id77" name="pageForm:idRepeatCategories:2:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:2:j_id77','parameters':{'pageForm:idRepeatCategories:2:j_id77':'pageForm:idRepeatCategories:2:j_id77'} } );return false;">E-Mail/FTP (12)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=931832" target="_blank">Wie richte ich einen FTP-Zugang zum Webshop ein?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=8520" target="_blank">Wie wird mein E-Mailprogramm eingerichtet?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=526508" target="_blank">Wie den E-Mailversand im JTL-Shop einrichten?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:3:viewDetailTicketFaq" name="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:3:viewDetailTicketFaq" href="faq_detail.page?faqId=8524" target="_blank">Wie einen neuen FTP Account erstellen?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:4:viewDetailTicketFaq" name="pageForm:idRepeatCategories:2:idRepeatCategoryFaq:4:viewDetailTicketFaq" href="faq_detail.page?faqId=8523" target="_blank">Wie eine neue E-Mailadresse erstellen?</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:3:j_id77" name="pageForm:idRepeatCategories:3:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:3:j_id77','parameters':{'pageForm:idRepeatCategories:3:j_id77':'pageForm:idRepeatCategories:3:j_id77'} } );return false;">Server/IT (3)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:3:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:3:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=763874" target="_blank">Wichtige Informationen zu PHP</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:3:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:3:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=8796" target="_blank">WaWi reagiert langsam (Speed)</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:3:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:3:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=8785" target="_blank">Statusmeldungen zu Server, Hosting und E-Mail</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:4:j_id77" name="pageForm:idRepeatCategories:4:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:4:j_id77','parameters':{'pageForm:idRepeatCategories:4:j_id77':'pageForm:idRepeatCategories:4:j_id77'} } );return false;">WaWi (20)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=8796" target="_blank">WaWi reagiert langsam (Speed)</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=181570" target="_blank">Einrichten einer WaWi-Verbindung zum Hosting ab Version 1.0.0</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=8791" target="_blank">WaWi Update Anleitung</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:3:viewDetailTicketFaq" name="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:3:viewDetailTicketFaq" href="faq_detail.page?faqId=672649" target="_blank">Mehrsprachigkeit: nötige Übersetzungen → WaWi/Formulare/Webshop </a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:4:viewDetailTicketFaq" name="pageForm:idRepeatCategories:4:idRepeatCategoryFaq:4:viewDetailTicketFaq" href="faq_detail.page?faqId=457499" target="_blank">Ändern der WaWi-Verbindung zum Hosting nach einem Hostingwechsel ab Version 1.0.0</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:5:j_id77" name="pageForm:idRepeatCategories:5:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:5:j_id77','parameters':{'pageForm:idRepeatCategories:5:j_id77':'pageForm:idRepeatCategories:5:j_id77'} } );return false;">WaWiPay (12)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=811191" target="_blank">Zahlungsart Twint</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=866957" target="_blank">Abrechnung Kartenanbieter</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=813486" target="_blank">Zahlungsart PostFinance</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:3:viewDetailTicketFaq" name="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:3:viewDetailTicketFaq" href="faq_detail.page?faqId=1058476" target="_blank">Zahlungsart Amazon Pay</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:4:viewDetailTicketFaq" name="pageForm:idRepeatCategories:5:idRepeatCategoryFaq:4:viewDetailTicketFaq" href="faq_detail.page?faqId=919088" target="_blank">Abos und Benutzerkontos</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:6:j_id77" name="pageForm:idRepeatCategories:6:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:6:j_id77','parameters':{'pageForm:idRepeatCategories:6:j_id77':'pageForm:idRepeatCategories:6:j_id77'} } );return false;">WaWi POS Kasse (2)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:6:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:6:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=1015352" target="_blank">Wo finde ich die Seriennummern ID meiner LS-POS Lizenz</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:6:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:6:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=466557" target="_blank">Kassenbericht drucken nicht möglich</a>
</p>
</li>
<li class="mb-5">
<h4 class="bg-secondary p-4 rounded my-5">
<a class="text-white" href="#" id="pageForm:idRepeatCategories:7:j_id77" name="pageForm:idRepeatCategories:7:j_id77" onclick="A4J.AJAX.Submit('pageForm',event,{'similarityGroupingId':'pageForm:idRepeatCategories:7:j_id77','parameters':{'pageForm:idRepeatCategories:7:j_id77':'pageForm:idRepeatCategories:7:j_id77'} } );return false;">WaWi Shop (8)</a>
</h4>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:0:viewDetailTicketFaq" name="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:0:viewDetailTicketFaq" href="faq_detail.page?faqId=763874" target="_blank">Wichtige Informationen zu PHP</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:1:viewDetailTicketFaq" name="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:1:viewDetailTicketFaq" href="faq_detail.page?faqId=8800" target="_blank">Wie ein Plugin installieren?</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:2:viewDetailTicketFaq" name="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:2:viewDetailTicketFaq" href="faq_detail.page?faqId=672649" target="_blank">Mehrsprachigkeit: nötige Übersetzungen → WaWi/Formulare/Webshop </a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:3:viewDetailTicketFaq" name="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:3:viewDetailTicketFaq" href="faq_detail.page?faqId=758061" target="_blank">Modul im Webshop aktivieren</a>
</p>
<p class="mb-4">
<a id="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:4:viewDetailTicketFaq" name="pageForm:idRepeatCategories:7:idRepeatCategoryFaq:4:viewDetailTicketFaq" href="faq_detail.page?faqId=82722" target="_blank">Kennwort vergessen</a>
</p>
</li>
</ul>
</span>
<div class="clear"></div>
</div>
<div class="col-md-4 col-12">
<div class="contactInfo mx-2 p-5">
<h2>Support</h2>
<p> </p>
<p>
<a href="https://get.teamviewer.com/r37rfh4" rel="nofollow" target="_blank"><img alt="" height="24" src="https://photografix.weclapp.com/webapp/document/0bb51d82-c892-4c91-b5e7-dab4360dc408/evqtngqgrvolofmh/photografix_Remote_Support_30.png" style="margin-left:5px; margin-right:5px; float:left" width="20"></a>
</p>
<p><a href="https://get.teamviewer.com/r37rfh4" style="font-size: 22px;" rel="nofollow" target="_blank">Download TeamViewer</a> <br>
(<a href="https://www.wawi.ch/files/Downloads/TeamViewer_Support.exe" rel="nofollow" target="_blank">Alternativer Download</a>)</p>
<p> </p>
<p>Hotline: +41 (0)41 467 32 33</p>
<p>Mo-Fr: 9.00-12.00 / 13.30-16.30</p>
<p>(für Kunden mit <a href="http://elink.ch/abo" rel="nofollow" target="_blank">Servicevertrag</a> oder <a href="http://elink.ch/guthaben" rel="nofollow" target="_blank">Guthaben</a>)</p>
<p> </p>
<p> </p>
<hr>
<p> </p>
<p> </p>
<h2>Kostenlose Beratung</h2>
<p> </p>
<p>Beratung für die <a href="https://photografix.weclapp.com/webapp/view/helpdesk/portal/helpdesk/create.page" rel="nofollow" target="_blank">Anfrage</a> zu einem Produkt:</p>
<p>Telefon: +41 (0)41 552 32 10</p>
</div>
</div>
</div>
</div>
</div>
<div id="footerBar">
<div id="footerSidebar">
<a class="weclapplogo"></a>
</div>
<div id="pageControls"><span id="pageForm:headerPageControlPanel"></span>
</div>
</div><input type="hidden" name="javax.faces.ViewState" value="j_id948a08bd-2ca3-4fd4-9a71-cdc750d7f302" autocomplete="off">
</form>Name: someForm — POST /webapp/view/noLogin/helpdeskPortal/home.page
<form id="someForm" name="someForm" method="post" action="/webapp/view/noLogin/helpdeskPortal/home.page" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="someForm" value="someForm">
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Einloggen * Home * Anfrage stellen * Anfragen Suchen WAWI HELPDESK Hier können Sie direkt Anfragen/Tickets erstellen, kommentieren und jederzeit den Status ihrer Anfrage verfolgen. Bitte beachten Sie, dass Sie im Kundencenter eingeloggt sein müssen um den vollen Funktionsumfang nutzen zu können (für Kunden mit Servicevertrag inbegriffen). Unsere kostenlosen Serviceleistungen sind: Administrative Anfragen, Vertriebsfragen aller Produkte, Fehlermeldungen zu unseren Produkten, bei Webserver: E-Mailkontos erstellen, Weiterleitungen, FTP Accounts, Webseitenordner oder Domainnamen zufügen. Bei allen weiterführenden Anfragen oder Aufträgen ohne einen Servicevertrag berechnen wir Ihnen unsere üblichen Konditionen für Supportleistungen. HÄUFIGE FRAGEN * ALLGEMEIN (2) Wie sind Ihre Öffnungszeiten? Wie erstelle ich eine neue Anfrage? * CRM (3) Synchronisation von CRM und JTL-WaWi Wie kann ich beim WaWi CRM Lizenzen, Benutzer oder Module dazu- oder wegbuchen? Kann man das WaWi CRM kostenlos testen? * DOMAIN (5) Domainname künden (Registrarwechsel zu Drittanbieter) Domainname transferieren (Registrarwechsel zu photografix) Wie neue Domain buchen? Domain DNS Server Domainnamen weiterleiten * E-MAIL/FTP (12) Wie richte ich einen FTP-Zugang zum Webshop ein? Wie wird mein E-Mailprogramm eingerichtet? Wie den E-Mailversand im JTL-Shop einrichten? Wie einen neuen FTP Account erstellen? Wie eine neue E-Mailadresse erstellen? * SERVER/IT (3) Wichtige Informationen zu PHP WaWi reagiert langsam (Speed) Statusmeldungen zu Server, Hosting und E-Mail * WAWI (20) WaWi reagiert langsam (Speed) Einrichten einer WaWi-Verbindung zum Hosting ab Version 1.0.0 WaWi Update Anleitung Mehrsprachigkeit: nötige Übersetzungen → WaWi/Formulare/Webshop Ändern der WaWi-Verbindung zum Hosting nach einem Hostingwechsel ab Version 1.0.0 * WAWIPAY (12) Zahlungsart Twint Abrechnung Kartenanbieter Zahlungsart PostFinance Zahlungsart Amazon Pay Abos und Benutzerkontos * WAWI POS KASSE (2) Wo finde ich die Seriennummern ID meiner LS-POS Lizenz Kassenbericht drucken nicht möglich * WAWI SHOP (8) Wichtige Informationen zu PHP Wie ein Plugin installieren? Mehrsprachigkeit: nötige Übersetzungen → WaWi/Formulare/Webshop Modul im Webshop aktivieren Kennwort vergessen SUPPORT Download TeamViewer (Alternativer Download) Hotline: +41 (0)41 467 32 33 Mo-Fr: 9.00-12.00 / 13.30-16.30 (für Kunden mit Servicevertrag oder Guthaben) -------------------------------------------------------------------------------- KOSTENLOSE BERATUNG Beratung für die Anfrage zu einem Produkt: Telefon: +41 (0)41 552 32 10 Kontakt Hotline: +41 (0)41 467 32 33 Fax: +41 (0)41 552 32 11 E-Mail: support@photografix.ch Anschrift: [siehe hier] Zertifikate © Copyright by photografix.ch GmbH