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 * Solutions
   
   PLATFORM
   
   Dynamic strategic planning
   
   ADVANCED REPORTING (NEW)
   
   Discover a new way of reporting
   
   TACTICS (NEW)
   
   Align your teams’ efforts with your strategic plan
   
   SERVICES AND SUPPORT
   
   Let's tackle strategic planning together
   
   INTEGRATIONS
   
   Connect the tools you already use
   
   SECURITY
   
   Privacy and security are a top priority

 * Elate For
   
   STRATEGIC PLANNING
   
   BUILDING YOUR PLAN
   
   Set your team up for success
   
   EXECUTING YOUR PLAN
   
   Drive outcomes and engagement
   
   REVIEWING YOUR PLAN
   
   Celebrate your success
   
   ROLES
   
   CHIEF OF STAFF
   
   Streamline execution and automate follow up
   
   EXECUTIVES
   
   Create a competitive advantage
   
   STRATEGY AND OPERATIONS
   
   Connect long-term vision and tactical execution

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   BLOG & RESOURCES
   
   Templates, webinars, and blog posts for Strategy & Ops Leaders
   
   NEWSLETTER
   
   Subscribe to The Pulse: Insights for Strategy Leaders
   
   PODCAST: ASPIRING OPS
   
   Actionable advice from world-class leaders
   
   CUSTOMER STORIES
   
   Strategy & Ops leaders love Elate
   
   STRATEGIC PLANNING HUB
   
   Not sure where to begin? We’ve got you covered.
   
   DYNAMIC PLANNING 101
   
   Our growth framework for your strategic plan

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   OUR STORY
   
   The rise in strategy & operations
   
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SOLUTIONS

Platform
Dynamic strategic planningServices and Support
‍Let's tackle strategic planning togetherIntegrations
Connect the tools you already useIntegrations
Connect the tools you already useAdvanced Reporting (NEW)
‍Discover a new way of reportingTactics (NEW)
Align your teams’ efforts with your plan

ELATE FOR

Building Your Plan
Set your team up for successExecuting Your Plan
‍‍Drive outcomes and engagementReviewing Your Plan
Celebrate your successChief of Staff
‍Streamline execution and automate follow upStrategy and Operations
‍Create a competitive advantageExecutives
‍Connect long-term vision and tactical execution

LEARN

Blog & Resources
‍‍Templates, webinars, and blog postsNewsletter
‍‍Subscribe to The Pulse: Insights for Strategy LeadersPodcast: Aspiring Ops
‍‍Actionable advice from world-class leadersStrategic Planning Hub
‍Not sure where to begin? We’ve got you covered.Dynamic Planning 101
‍Our growth framework for your strategic planCustomer Stories


COMPANY

Our Story
‍‍The rise in strategy and operationsCareers
‍‍Join our team!
See a PreviewGet a Demo
UPDATED: Countdown of the Top 5 Episodes of Aspiring Ops Podcast
August 23, 2023



COUNTDOWN OF THE BEST ASPIRING OPS EPISODES

Last updated: 9/11/23

When we initially launched Aspiring Ops, we weren’t really sure what to expect.
Drawing from our own experience as former Strategy and Operations Leaders, we
recognized a void in content that truly nurtured the growth and development of
young, aspiring Strategy and Operations Leaders. 

And so, Aspiring Ops was born - a series crafted to amplify the voices of
world-class Strategy & Operations Leaders as they share their personal stories
and provide practical steps we can all take to help scale our companies and
ourselves as leaders.

After five enriching seasons of Aspiring Ops, we believed it was time to reflect
on the path we’ve traveled and the community that we’ve built alongside each and
every Strategy and Operations Leader. To do so, we wanted to revisit the top
episodes of all-time and relive some of the pivotal moments that made them the
most popular episodes of Aspiring Ops to date. 

Starting with the fifth-most popular episode, we will be counting down the top
five episodes, delving back into the wisdom shared by each guest that helped
make the episode so popular. 

So, without further delay, I’m excited to announce that at number five in the
countdown we have episode number 21, Providing Clarity in the Chief of Staff
Role, featuring Céline Felan, Chief of Staff at SugarCRM. 


#5: PROVIDING CLARITY IN THE CHIEF OF STAFF ROLE

Original Release Date: August 31, 2021

Episode Number: 21

Links to Listen: iTunes | Spotify

Original Recap: Providing Clarity in the Chief of Staff Role



This episode originally aired way back in 2021, but it was at the bleeding edge
for how many companies were beginning to think about the impact of the Chief of
Staff role. In particular, a number of companies were starting to feel the
effects of hiring for the Chief of Staff position, because it was the popular
thing to do, but not having a clear grasp as to what the role truly entailed. 

A number of organizations were hiring for this role, but looking at folks who
were relatively early in their career and who didn’t have much experience
working across a number of departments within a business. 

Céline’s journey, from her beginning as a business analyst, followed by roles in
program management, business transformation, and mergers & acquisitions, led her
to a point where she felt drawn to opportunities where she was helping leaders
bring ideas to life. This desire to connect strategy with execution helped set
the stage for how Céline approached the Chief of Staff role and how she defined
success. 

On this episode of Aspiring Ops, Céline shares how her willingness to accept
opportunities with open arms led to her role as the Chief of Staff at SugarCRM,
and helped her understand the importance of providing clarity and managing
expectations across the business. 

KEY TAKEAWAYS OF EPISODE #21

All too frequently, we witness organizations implement a Chief of Staff role
only to see it get watered down into a Chief Firefighter, focusing on the little
things that inevitably pop up each day. And while there is certainly something
to be said about the Chief of Staff being a utility role, capable of flexing
into a number of different areas of the business, the truth is that the position
needs to be much more strategic. 

As Céline shares, the Chief of Staff role is set up to provide clarity to the
organization, managing expectations, and bringing people together. 



It’s one thing to say, ‘we want to be clear, aligned, and transparent as a
company,’ but it’s much harder to actually follow through on that claim. Céline
emphasizes that the Chief of Staff is tasked with bringing together different
teams, departments, and projects to work towards a common goal. These
individuals often have a superpower when it comes to building collective buy-in
and seeing ideas through to the completion. 

IMPACT ON STRATEGY AND OPERATIONS LEADERS 

The Chief of Staff role is one riddled with ambiguity and challenges if an
organization hasn’t taken the time and intentionally to define success. Over the
past few years we have seen the role grow so quickly in prominence, but also
endure hurdles that are raised when companies hire for the role without thinking
about the experience needed to empower the individuals stepping into the role. 

From what we’ve seen over the past few months at Elate, many organizations are
starting to learn from these mistakes. More clearly defining success and the
necessary experience to thrive in the Chief of Staff position. 

Céline was at the forefront for how the Chief of Staff can impact all areas of
the organization, and her episode has had a lasting impact in shaping the
conversation around the Chief of Staff role today. 

‍


#4: A CLEAR VISION LEADS TO CLEAR OUTCOMES

Last week we unveiled the fifth most popular episode of all-time, and we’re
excited to be back this week to continue our countdown. This week we move to
number four on the list, as well as one of our more recent episodes. We’re
elated to share that the fourth most popular episode is episode 46, A Clear
Vision Leads to Clear Outcomes, featuring David Rosenberg, former Chief of Staff
and COO at the Indiana Economic Development Corporation. 



Original Release Date: August 1, 2023

Episode Number: 46

Links to Listen: iTunes | Spotify

Original Recap: A Clear Vision Leads to Clear Outcomes

As the most recent episode, this episode shot up the charts with the most-ever
downloads within the first seven days of an episode being released in Aspiring
Ops history. David certainly didn’t disappoint with his insights regarding the
role of Chief of Staff and COO at the IEDC, but what really set this episode
apart was his journey into the role.

Similar to so many Strategy and Operations Leaders, David’s career trajectory
hasn’t been from point A to point B. It has taken a number of twists and turns,
but at the heart of his career path has been the desire to surround himself with
incredible Leaders and phenomenal teams. 

On this episode of Aspiring Ops, we hear about David’s journey into the role of
COO and Chief of Staff for the Indiana Economic Development Corporation. After
multiple positions in the private and public sectors, David shares how he has
charted the course for his career by surrounding himself with incredible Leaders
and how the combination of great leadership with incredible teams has helped him
bring together a big vision with measurable outcomes during his time with the
Indiana Economic Development Corporation.

Note: As we update this post, David now serves as Secretary of Commerce for the
State of Indiana!

KEY TAKEAWAYS OF EPISODE #46

As the former Chief of Staff and COO at the IEDC, David saw this firsthand in
the role he plays bringing together a big vision with measurable outcomes.
Specifically, David finds himself leading the charge for aligning the strategy
set by leadership with the execution carried out by team members. But as he
shares in the episode, it starts at the top. 

> “It was so important to get that buy-in from the team early on. There are a
> lot of different things we can chase, but here are our strategic pillars,”
> said David. “If (those initiatives) are not fitting into our ultimate goal of
> driving population growth, then we don’t have the time or resources to spin
> our wheels on it.” 

‍

At Elate, we refer to this often as the connection between long-term strategy
with tactical execution, and Strategy and Operations Leaders are the bridge that
brings these two areas together. 

IMPACT ON STRATEGY AND OPERATIONS LEADERS 

It’s really easy today to talk about setting a strategy that can be measured,
but bringing an outcomes-based approach to Strategic Planning is easier said
than done.

On this episode of Aspiring Ops, David continually comes back to the long-term
vision for the Indiana Economic Development Corporation, which ultimately helps
him and his team set clear, measurable outcomes. Here at Elate, we see time and
time again that a poorly communicated vision leads to misalignment and a lack of
prioritization throughout the entire organization. 

For David, alignment comes from the vision being set by Leadership, and the role
he plays in serving as the connective tissue between where your company wants to
go and how you get there. As Strategy and Operations Leaders think about what
success looks like in the role, it’s important to remember the role we play in
bringing the vision to life in an intuitive way for team members, and provide
clarity in how each employee’s work connects to the ultimate direction.


OTHER RESOURCES

Integration Spotlight: Elate + Salesforce
In this blog, we’re going to spotlight three of the ways that Elate can help
Salesforce users pull key insights from their data and get more out of their
reporting.

Integration Spotlight: Elate + Salesforce
In this blog, we’re going to spotlight three of the ways that Elate can help
Salesforce users pull key insights from their data and get more out of their
reporting.
Announcing Season Three of Aspiring Ops & On Deck Partnership
We are thrilled to announce season three of Aspiring Ops, and our partnership
with the On Deck Chief of Staff Fellowship.

Announcing Season Three of Aspiring Ops & On Deck Partnership
We are thrilled to announce season three of Aspiring Ops, and our partnership
with the On Deck Chief of Staff Fellowship.
Part 1: Adjusting Our Product Strategy
Conditions in the market have drastically changed. Does that mean your product
strategy should too? Here are some of our observations.

Part 1: Adjusting Our Product Strategy
Conditions in the market have drastically changed. Does that mean your product
strategy should too? Here are some of our observations.

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