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This website is for professional intermediaries only
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Broker Chat
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 * Products
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   Products
    * Product finder
    * First time buyer hub
    * Rate Switch
    * Porting
    * Remortgage
    * Additional borrowing (further advance)
   
    * Fees and charges
    * Homebuyer
    * Mortgage features
    * Affordable housing schemes
    * Existing Nationwide borrowers
    * Buy to Let / Let to Buy mortgages
   
    * Greener homes hub
    * Reserving a Product

 * Calculators
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    * Affordability calculator

 * Lending criteria
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    * A-Z lending criteria
    * New Build hub
    * Income criteria
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    * Housing schemes criteria
    * Purchase types criteria
    * Property and construction criteria
    * LTVs
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    * Providing proofs
   
    * Scottish criteria
    * Interest only

 * Placing business
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    * How to submit a case
    * NFI Online
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    * Mortgage Illustrations
    * Case tracking
    * Case updates - top tips
   
    * DIP refer cases
    * Nationwide’s mortgage API
    * Service updates

 * Guides and forms
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    * Forms and guides
    * Packaging guides
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    * NFI Online guides

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NFI Online
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 * About NFI Online


USEFUL GUIDES AND FORMS

Our selection of guides and forms have been created to help you and your clients
and to ensure you can deliver the best service.

--------------------------------------------------------------------------------

View guides and forms


SERVICE UPDATES

Last updated: 30/08/23 - See our service levels for a clear indication of how
long it might take us to process your case.


INITIAL ASSESSMENT

Average working days

STANDARD CASES

2 Days

REFER CASES
ALL CASES WHICH RECEIVE AN INITIAL REFER DECISION

1 Day



APPLICATION TO OFFER

Average working days

STANDARD CASES

11 Days

REFER CASES
ALL CASES WHICH RECEIVE AN INITIAL REFER DECISION

15 Days



VALUATIONS

Percentage of valuations booked and carried out

WITHIN 10 DAYS

95%
See full details


WHAT ARE YOU LOOKING FOR TODAY?


LENDING CRITERIA

A-Z of lending criteria




Income criteria




Employment criteria




New Build hub




First time buyer hub


PLACING BUSINESS

Amend an existing case




Cancel a rate switch




Case updates - top tips




Helping Hand




Porting




AFFORDABILITY CALCULATOR

Use our affordability calculator to assess borrowing options for your clients.

Use the calculator


BROKER CHAT

Talk to our experienced advisers using Broker Chat to get the answer to your
questions.

Chat now


SUPPORT

From system support to frequently asked questions, our expert team are ready to
help: face-to-face, online and on the phone.

Learn more


LATEST NEWS AND BANK OF ENGLAND UPDATES

Read more on our latest product, lending criteria, BOE changes and business
updates.

Read more latest news BOE increase
 * Contact us
 * About us
 * Consumer duty

 * Careers
 * Cookies and privacy
 * Responsible lending

 * Accessibility
 * Terms and conditions

 * EU Mortgage Credit Directive
 * General Data Protection Regulation

This website is for the use of professional mortgage intermediaries or financial
advisers only. If you reproduce any information contained in this website, to be
used with or to advise clients, you must ensure it follows the FCA’s advising
and selling standards.

Nationwide is not responsible for the content of external websites.

©2023 Nationwide Building Society


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