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PROCESSING CLAIMS EFFICIENTLY WITH GENERATIVE AI

How to reduce churn by providing a faster and more personalised experience for
your customers
Home · Insights · Claims processing elevated with generative AI
Date posted
24 October 2023
Watch time
3 minutes


REDUCE CHURN BY PROVIDING A FASTER AND MORE PERSONALISED EXPERIENCE

Customer expectations are evolving rapidly, with customers expecting a high
level of digitisation and a consumer-centric approach to processes. Generative
AI allows employees to make faster, more robust and transparent decisions and
personalise their approach to meet customers’ needs.

Documents can be analysed and summarised
Prompts can be provided to assist in customer communications
The technology can be integrated into existing systems
Improved customer and employee experience


WATCH THE DEMO PREVIEW

This demo preview helps the handler summarise a claims policy and create
customer communications. 

Click for sound





0:14












WATCH THE FULL DEMO

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