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ACCELERATE YOUR BUSINESS OUTCOMES BY CHANGING THE CONVERSATION

Leverage the power of storytelling to grow your business.
LEARN MORE



CUSTOMER GROWTH

Equip your team for the changing conversations that lead to acquisition,
retention & growth.

CONNECTED EMPLOYEES

Build a workplace where employees are aligned and empowered to deliver value.

ORGANIZATIONAL AGILITY

Inspire your team around transformational projects and changing client demands.


THE CHALLENGES

If you could improve your team’s performance in these key areas, what difference
would it make to your bottom line?


STRUGGLING TO ARTICULATE VALUE

Sales, services, and customer success teams talk at length about their products,
features & processes. Customers are uninspired and uninterested. No value, no
connection.


FAILURE TO UNDERSTAND CUSTOMERS

Limited time should not lead to limited understanding of customers. Missing
critical insights leads to bad customer experience.


MISSING REVENUE OPPORTUNITIES

Today, revenue is a cross-team sport – many are not equipped and fail to
identify opportunities to gain or retain business.


DISSATISFIED CUSTOMERS

When teams do not communicate well, projects deteriorate, expectations are
missed, and reduced customer satisfaction leads to churn.


CROSS-TEAM COLLABORATION IS HARDER TODAY

Teams are more distributed, distracted, and disconnected than ever. Ensuring
they work together to serve customers and accomplish goals is essential.


POOR RESULTS FROM STRATEGIC INITIATIVES

Strategic initiatives are difficult to execute and require stakeholder
alignment. Leadership misalignment, resistance to change, and inaction reduce
efficiency and derail outcomes.


OUR CLIENTS




THE RESULTS

Empower your team to perform where it matters.


INCREASED REVENUE & MARGIN

Teams learn to have value conversations, connect with customers and close more
opportunities.


IMPROVED CUSTOMER EXPERIENCE & LIFETIME VALUE

Teams that understand and connect better with customers increase NPS and grow
customer lifetime value.


VALUED EMPLOYEES THAT ARE PRODUCTIVE AND RETAINED

Connected, grateful, and valued employees get more done efficiently and stay
longer.


EMPLOYEE COLLABORATION & CONNECTION

Great teamwork comes from clear and effective communication. Curiosity and
storytelling change the conversation & fuel the right actions.


LESS FRICTION & FASTER EXECUTION

Connecting with others and gaining deeper understanding develops authentic
relationships and increases trust & speed.


SERVICES TEAMS BECOME REVENUE TEAMS

Services organizations are in a unique position to uncover revenue potential but
are uncomfortable with these conversations. We help them make this shift.


WHAT CLIENTS SAY

"Ci2 Advisors worked with us to deliver a powerful communications workshop for
our customer success managers.  We focused on the power of storytelling to
differentiate our CSM’s at critical moments that matter with our customers
during kickoff calls and business reviews.  The workshop delivered durable
skills for our team, a common language to share customer stories, and created
greater team cohesion."
Chad Williams
VP of Customer Experience at Everlaw
"This program gave my team a common, effective, cross-functional framework to
work from – it is helpful when everyone is speaking the same language. My team
communicated that having these tools to help them handle the conflict that
arises in customer relationships truly did affect the way that they were able to
do their jobs. Even the team members that seem to be “set in their ways” started
to lean in and implement the practicality of the program."
Steve Mebius
Senior VP & Chief Enablement Officer at OneStream Software
"The Ci2 Advisors program helped us retain and elevate our entire team. Since we
started using the story telling process, their skills, level of curiosity, and
thirst for continuous learning has been impressive. I’m excited about how our
next generation of leaders are embracing opportunities for additional external
education.  Investing in employee development, personal and professional pays
dividends for both our people and our culture."
Howard Pearl
CEO of CARS 
"The team immediately grasped the framework and saw how it could improve our
business performance. We now include it as an integral part of our customer
engagement strategy and sales methodology."
Chris Van Metre
President of ATI
"Ci2 understands that selling is personal. We have a really experienced team of
sales professionals. The feedback was that this was different. The approach is
just more applicable to today's complex sales cycles."
Craig Colby
President at OneStream Software
"Ci2 Advisors worked with us to deliver a powerful communications workshop for
our customer success managers.  We focused on the power of storytelling to
differentiate our CSM’s at critical moments that matter with our customers
during kickoff calls and business reviews.  The workshop delivered durable
skills for our team, a common language to share customer stories, and created
greater team cohesion."
Chad Williams
VP of Customer Experience at Everlaw
"This program gave my team a common, effective, cross-functional framework to
work from – it is helpful when everyone is speaking the same language. My team
communicated that having these tools to help them handle the conflict that
arises in customer relationships truly did affect the way that they were able to
do their jobs. Even the team members that seem to be “set in their ways” started
to lean in and implement the practicality of the program."
Steve Mebius
Senior VP & Chief Enablement Officer at OneStream Software
"The Ci2 Advisors program helped us retain and elevate our entire team. Since we
started using the story telling process, their skills, level of curiosity, and
thirst for continuous learning has been impressive. I’m excited about how our
next generation of leaders are embracing opportunities for additional external
education.  Investing in employee development, personal and professional pays
dividends for both our people and our culture."
Howard Pearl
CEO of CARS 
"The team immediately grasped the framework and saw how it could improve our
business performance. We now include it as an integral part of our customer
engagement strategy and sales methodology."
Chris Van Metre
President of ATI
"Ci2 understands that selling is personal. We have a really experienced team of
sales professionals. The feedback was that this was different. The approach is
just more applicable to today's complex sales cycles."
Craig Colby
President at OneStream Software
"Ci2 Advisors worked with us to deliver a powerful communications workshop for
our customer success managers.  We focused on the power of storytelling to
differentiate our CSM’s at critical moments that matter with our customers
during kickoff calls and business reviews.  The workshop delivered durable
skills for our team, a common language to share customer stories, and created
greater team cohesion."
Chad Williams
VP of Customer Experience at Everlaw



ABOUT US


Our mission is to improve productivity and business outcomes by transforming the
way people connect and communicate in the modern workplace.


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