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TEAMSCX

Enhance Customer & Employee Experience leveraging Microsoft Teams.
Our Value Added Applications included Real-Time Reporting, Notification
Workflows & More!


Contact Us Now Or

Not sure about a demo?

You can also contact us
Read more about our products and approach 


THE WORLD OF CUSTOMER INTERACTION IS CHANGING AT A RAPID PACE

At TeamsCX we believe that organizations should be able to communicate with
stakeholders fluently and flawlessly, leveraging the organizations collaboration
system. 


The Future of Communication is not just AI. 


We help you to be ready 

CUSTOMER EXPERIENCE

the customer’s perceptions and related feelings caused by the one-off and
cumulative effect of interactions with an organization’s employees, systems,
channels or products. (= how customers feel about your company)

TEAMSCX

Creating insights in how customers interact with your teams, and helping you
weave seamless communication threads throughout your company.

T-CX =Teams-based interaction+


DRASTICALLY IMPROVE CUSTOMER INTERACTION & ENGAGEMENT

Today, customer interact with most businesses through digital channels. Existing
Customers expect a continued engagement and flawless digital service experience.

We help you to manage your communications and create workflows, define
interactions with your staff, and provide tools to converse with your
stakeholders in a more meaningful way. We help you select the technology that
drives customer satisfaction and improves productivity.

See what solutions we provide Or Read more about our approach.


YOU DEPLOYED MICROSOFT TEAMS FOR CHATS & MEETINGS. COOL!


NOW WHAT?

With our applications and integrations, we can help you turn Teams into single
unified platform for all your interaction, engagement, and collaboration needs.
Internally and Externally.

Leverage Teams and Azure as your strong backbone. Across all channels. For all
forms of communication.


Contact us to learn more



INSIGHT

Into Teams Auto Attendants, Call Queues & More

learn more about our reporting solutions

Understanding what's happening when Customers are calling is key to improving
their Experience. With our reporting solutions we can give you insight in Teams
based interactions and unify them across other applications such as ServiceNow.

whitepaper coming soon
VISION
Unify Interaction Insight

Interested in working with us?

Schedule a demo Or just contact us



THE CUSTOMER-FIRST ORGANIZATION

Customers are the most valuable assets of your company. Keeping them engaged and
satisfied drives your success. Let us help you to leverage your organization's
operating system for customer interaction. 


"Customer service shouldn't just be a department, it should be the entire
company."

Tony Hsieh
Zappos




Schedule a demo

YOU CAN ALSO GIVE US A CALL
OR DROP US AN EMAIL:

+1-361-549-9345 lets-talk@teamscx.com


TEAMSCX OVERVIEW:

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 * About Us
 * What we do
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TeamsCXTM is part of the Infodation and WarpYarn, LLC Group of Companies 
30 N. Gould St. Ste N, Sheridan, WY 82801 USA
© 2023


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