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support.citrix.com Open in urlscan Pro
35.158.127.53  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.citrix.com/article/CTX692044
Effective URL: https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
Submission: On November 13 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 3 countries across 6 domains to perform 80 HTTP transactions. The main IP is 35.158.127.53, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.citrix.com. The Cisco Umbrella rank of the primary domain is 191495.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on July 5th 2024. Valid for: a year.
This is the only time support.citrix.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 59 35.158.127.53 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
3 18.165.242.33 16509 (AMAZON-02)
2 216.58.206.68 15169 (GOOGLE)
1 216.58.206.35 15169 (GOOGLE)
1 18.165.242.12 16509 (AMAZON-02)
4 130.211.22.189 396982 (GOOGLE-CL...)
6 160.8.184.13 14340 (SALESFORCE)
1 34.95.87.118 396982 (GOOGLE-CL...)
2 13.110.56.170 14340 (SALESFORCE)
2 44.206.27.244 14618 (AMAZON-AES)
80 12
59    35.158.127.53 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-158-127-53.eu-central-1.compute.amazonaws.com
support.citrix.com
1    2a02:26f0:3500:88d::2aec (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
www.citrix.com
3    18.165.242.33 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-165-242-33.lhr61.r.cloudfront.net
consent.trustarc.com
2    216.58.206.68 (United States)

ASN15169 (GOOGLE, US)
PTR: tzfraa-aa-in-f4.1e100.net
www.google.com
1    216.58.206.35 (United States)

ASN15169 (GOOGLE, US)
PTR: lcfraa-aa-in-f3.1e100.net
www.gstatic.com
1    18.165.242.12 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-165-242-12.lhr61.r.cloudfront.net
consent.trustarc.com
4    130.211.22.189 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 189.22.211.130.bc.googleusercontent.com
titan.citrix.com
6    160.8.184.13 (London, United Kingdom)

ASN14340 (SALESFORCE, US)
PTR: dcl1-ncg1-c3-ams3.eu50-am3.force.com
service.force.com
1    34.95.87.118 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 118.87.95.34.bc.googleusercontent.com
prod.static.citrix.com
2    13.110.56.170 (United States)

ASN14340 (SALESFORCE, US)
PTR: dcl1-ncg1-c5-iad4.la3-c1-ia4.salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com
2    44.206.27.244 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-206-27-244.compute-1.amazonaws.com
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
Apex Domain
Subdomains		 Transfer
65 citrix.com
support.citrix.com — Cisco Umbrella Rank: 191495
www.citrix.com — Cisco Umbrella Rank: 7238
titan.citrix.com — Cisco Umbrella Rank: 218024
prod.static.citrix.com — Cisco Umbrella Rank: 665607
3 MB
6 force.com
service.force.com — Cisco Umbrella Rank: 4796
24 KB
4 salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com — Cisco Umbrella Rank: 21003
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com — Cisco Umbrella Rank: 21520
5 KB
4 trustarc.com
consent.trustarc.com — Cisco Umbrella Rank: 3932
40 KB
2 google.com
www.google.com — Cisco Umbrella Rank: 4
997 B
1 gstatic.com
www.gstatic.com
217 KB
80 6
Domain Requested by
59 support.citrix.com 2 redirects support.citrix.com
6 service.force.com support.citrix.com
4 titan.citrix.com support.citrix.com
4 consent.trustarc.com support.citrix.com
consent.trustarc.com
2 d.la13-core1.sfdc-yfeipo.salesforceliveagent.com support.citrix.com
2 d.la3-c1-ia4.salesforceliveagent.com support.citrix.com
2 www.google.com support.citrix.com
1 prod.static.citrix.com support.citrix.com
1 www.gstatic.com www.google.com
1 www.citrix.com support.citrix.com
80 10
Subject Issuer Validity Valid
support.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-07-05 -
2025-07-08		 a year crt.sh
www.citrix.com
GeoTrust RSA CA 2018		 2024-09-03 -
2025-09-02		 a year crt.sh
*.trustarc.com
Amazon RSA 2048 M02		 2024-03-16 -
2025-04-14		 a year crt.sh
*.google.com
WR2		 2024-10-21 -
2025-01-13		 3 months crt.sh
*.gstatic.com
WR2		 2024-10-21 -
2025-01-13		 3 months crt.sh
titan.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-05-23 -
2025-05-22		 a year crt.sh
*.eu50.force.com
DigiCert TLS RSA SHA256 2020 CA1		 2024-05-24 -
2025-05-22		 a year crt.sh
*.static.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-05-20 -
2025-05-19		 a year crt.sh
la3-c1-ia4.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1		 2024-04-22 -
2025-04-20		 a year crt.sh
la13-core1.sfdc-yfeipo.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1		 2024-08-02 -
2025-08-01		 a year crt.sh

This page contains 4 frames:

Primary Page: https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
Frame ID: 58DC483A8B8213D9C7FEFA99A854618B
Requests: 76 HTTP requests in this frame

Frame: https://consent.trustarc.com/get?name=crossdomain.html&domain=citrix.com
Frame ID: 20724879B5A21922AEC0121411AEA8B6
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiZuMpAAAAAHYOyUw6Ac4adYyJ9nZJkfJF5AIg&co=aHR0cHM6Ly9zdXBwb3J0LmNpdHJpeC5jb206NDQz&hl=de&v=-ZG7BC9TxCVEbzIO2m429usb&size=invisible&cb=qfenuq5y7a56
Frame ID: 6F390BC58A93732F3A754008937C9FB3
Requests: 1 HTTP requests in this frame

Frame: https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
Frame ID: 193CFC9D5A5B8517A7CA27D40E61B1AF
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Hotfix – Session Recording 19.12.9100.6 For CVAD 1912 LTSR CU9

Page URL History Show full URLs

  1. https://support.citrix.com/article/CTX692044 HTTP 301
    https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9 HTTP 301
    https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com
Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • consent\.trustarc\.com
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

80
Requests

100 %
HTTPS

9 %
IPv6

6
Domains

10
Subdomains

12
IPs

3
Countries

3858 kB
Transfer

15838 kB
Size

12
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.citrix.com/article/CTX692044 HTTP 301
    https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9 HTTP 301
    https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

80 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9
support.citrix.com/s/article/
Redirect Chain
  • https://support.citrix.com/article/CTX692044
  • https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9
  • https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
159 KB
44 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-53.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
175a62da1f542fe24c3ac8065325035e84f15414385c0715fb3d15cf9a2ec7c8
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'; report-uri /_/commcsp?disposition=enforce
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'; report-uri /_/commcsp?disposition=enforce
content-type
text/html;charset=UTF-8
date
Wed, 13 Nov 2024 14:25:19 GMT
expires
Tue, 14 Nov 2023 14:25:19 GMT
last-modified
Tue, 14 Nov 2023 14:25:19 GMT
link
</s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDA4NTJlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17313864750001855638233&rv=1731507054000>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server
sfdcedge
server-timing
Total;dur=275
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-request-id
dee3a2c2b8c4f5402ddc70c5edfca8ae
x-sfdc-request-id
dee3a2c2b8c4f5402ddc70c5edfca8ae

Redirect headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-security-policy
upgrade-insecure-requests
date
Wed, 13 Nov 2024 14:25:18 GMT
location
https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
referrer-policy
origin-when-cross-origin
server
sfdcedge
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-request-id
4b72db5232433032ec4fce4cfd47b1a0
x-sfdc-request-id
4b72db5232433032ec4fce4cfd47b1a0
aura_prod.js
support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/ 		859 KB
269 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-53.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
e067f6cf85887183e9b682121ae0e7c2b8815686df709b63d71dda8bbcc88657
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US

Response headers

x-request-id
6162a3ec371745cd22c58740db99bcb1
access-control-expose-headers
Server-Timing
content-encoding
gzip
x-content-type-options
nosniff
server-timing
Total;dur=38
date
Wed, 13 Nov 2024 14:25:19 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
last-modified
Tue, 12 Nov 2024 08:03:18 GMT
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
6162a3ec371745cd22c58740db99bcb1
timing-allow-origin
*
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
server
sfdcedge
resources.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCN... 		43 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDA4NTJlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17313864750001855638233&rv=1731507054000
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-53.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
a41032529fd3aba1aaa67548e43b851d1f57ec9c19fae81c56dc0edce17fd18e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
290b58465da3d7139ce95f55847dd34a
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
290b58465da3d7139ce95f55847dd34a
content-encoding
gzip
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:25:19 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
server
sfdcedge
last-modified
Tue, 12 Nov 2024 14:11:21 GMT
app.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22... 		3 MB
638 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-53.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
4c5fc76f31e7e80406d23bf4d3298037fabc6c52682a59e4565bff168ed3c490
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
6c8bb4462c347f956db4a9362149f9d5
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
6c8bb4462c347f956db4a9362149f9d5
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:25:19 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
server
sfdcedge
last-modified
Tue, 12 Nov 2024 08:03:18 GMT
CSP_cssOverride.css
support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/ 		22 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/CSP_cssOverride.css?v=3
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX692044-hotfix-session-recording-191291006-for-cvad-1912-ltsr-cu9?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-53.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
43b99e2f537c438067efba2f54ac5cc3a223aea28f85e029f75fcf8fe7ff1bb1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
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Request headers

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https://support.citrix.com/s/sfsites/aura?r=17&aura.ApexAction.execute=1
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Full URL
https://titan.citrix.com/api/v2/sendInsights?1731507922433
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H2
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https://support.citrix.com/s/sfsites/aura?r=18&aura.Component.getComponent=1
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URL: https://support.citrix.com/components/o11y/client.js
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vary
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General
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https://support.citrix.com/s/sfsites/aura?r=19&ui-communities-components-aura-components-forceCommunity-managedContent.ManagedContentComponent.getRenderDataFromCollectionNames=1
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referrer-policy
origin-when-cross-origin
strict-transport-security
max-age=63072000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-robots-tag
none
EmbeddedServiceConfig.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/ 		175 B
566 B 		Script
General
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Full URL
https://d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en-US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.56.170 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg1-c5-iad4.la3-c1-ia4.salesforceliveagent.com
Software
/
Resource Hash
8cad412c5cb232e6c4f4cbff1ecb0bc435e076ae833b70fe7fc14388342734c7
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

Cache-Control
no-cache
Content-Encoding
gzip
Pragma
no-cache
Connection
close
Access-Control-Allow-Credentials
true
X-Content-Type-Options
nosniff
Expires
-1
Access-Control-Allow-Origin
*
Content-Type
text/javascript
invite.esw.min.js
service.force.com/embeddedservice/5.0/client/ 		19 KB
5 KB 		Script
General
Check archive.org
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Full URL
https://service.force.com/embeddedservice/5.0/client/invite.esw.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
160.8.184.13 London, United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg1-c3-ams3.eu50-am3.force.com
Software
/
Resource Hash
11b97392fe91256a463d66e0a68f1ed068dd3ba2200289fa89e0afb2b0558b12
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
AkBgNlDiY3u6JLOlyCHNo+uI//ZsQNGdALGkaqj2TaJPsaytJKhRW2ej+qKdkIs3auzeCWPCYX2AE/jVxzJS0AwAAABaeyJvcmlnaW4iOiJodHRwczovL2ZvcmNlLmNvbTo0NDMiLCJmZWF0dXJlIjoiVHBjZCIsImV4cGlyeSI6MTczNTM0Mzk5OSwiaXNTdWJkb21haW4iOnRydWV9
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
expires
Thu, 14 Nov 2024 14:25:24 GMT
accept-ranges
bytes
date
Wed, 13 Nov 2024 14:25:24 GMT
last-modified
Fri, 24 Sep 2021 16:25:36 GMT
content-type
application/x-javascript
vary
Accept-Encoding
Settings.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/Visitor/ 		178 B
562 B 		Script
General
Check archive.org
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Full URL
https://d.la3-c1-ia4.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.56.170 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg1-c5-iad4.la3-c1-ia4.salesforceliveagent.com
Software
/
Resource Hash
1fb177393390c677e082b1c62ef007e1a9ed762edf3263191053944e161c4228
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

Cache-Control
no-cache
Content-Encoding
gzip
Pragma
no-cache
Connection
close
Access-Control-Allow-Credentials
true
X-Content-Type-Options
nosniff
Expires
-1
Access-Control-Allow-Origin
*
Content-Type
text/javascript
inert.min.js
service.force.com/embeddedservice/5.0/utils/ 		8 KB
3 KB 		Script
General
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Full URL
https://service.force.com/embeddedservice/5.0/utils/inert.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
160.8.184.13 London, United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg1-c3-ams3.eu50-am3.force.com
Software
/
Resource Hash
12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
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referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
expires
Thu, 14 Nov 2024 14:25:24 GMT
accept-ranges
bytes
date
Wed, 13 Nov 2024 14:25:24 GMT
last-modified
Tue, 18 Aug 2020 17:12:46 GMT
content-type
application/x-javascript
vary
Accept-Encoding
EmbeddedServiceConfig.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/ 		27 KB
4 KB 		Script
General
Check archive.org
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Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
44.206.27.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-206-27-244.compute-1.amazonaws.com
Software
/
Resource Hash
b576f3bb89817b358746fa9113c16dcc84a46ec1e20a9a830d339de5e265c2c3
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:25:24 GMT
content-type
text/javascript
Settings.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/ 		688 B
601 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
44.206.27.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-206-27-244.compute-1.amazonaws.com
Software
/
Resource Hash
ac2a0065e70641ef67f9471a81729b508167667e45a76ec81bbd8bfc7788fa09
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:25:24 GMT
content-type
text/javascript

Verdicts & Comments Add Verdict or Comment

58 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 function| readCookie function| readDomain string| domain object| Insights function| initializeCookiesAndChat function| initializeChatSession function| copyInsightsLWCCookies function| initESW function| ConnectToLiveAgent function| SendBotInsightsEvents object| truste function| shouldRepop function| shouldResolveConsent string| userType object| AppGlobals function| sendInsightsEvents function| sendErrorInsightsEvent object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| registerOOBEventsWrapper function| registerOOBEvents function| trackClicks function| addOutageBannerFunction function| addListnerToNavElement function| addListnerToNavButton function| addListnerToProfileButton object| eventsList function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate function| _truste_eu object| PREF_MGR_API_DEBUG object| PrivacyManagerAPI object| TRUSTE_CMAPI_DEBUG object| recaptcha object| closure_lm_435225 object| embedded_svc

12 Cookies

Domain/Path Name / Value
support.citrix.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22d6c496cf-44b3-47de-b6e2-bf86b43b7ab7%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22b263f661-21ad-4e09-bcaf-4e7c2f75b1ae%22%2C%22audienceIds%22%3A%226Au4z000000TNCy%22%7D
support.citrix.com/ Name: CookieConsentPolicy
Value: 0:1
support.citrix.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
.support.citrix.com/ Name: TAsessionID
Value: b91fda4d-71ce-41c9-87bd-59e43d77e704|NEW
.support.citrix.com/ Name: notice_behavior
Value: implied,eu
.citrix.com/ Name: LSKey-c$insight_session
Value: 0a229b3c-4ad1-42d9-9bad-f2467189b99d
.citrix.com/ Name: LSKey-c$insight_selfsvc_session
Value: 1731507922127
.citrix.com/ Name: insight_session
Value: 0a229b3c-4ad1-42d9-9bad-f2467189b99d
.citrix.com/ Name: insight_selfsvc_session
Value: 1731507922127
titan.citrix.com/ Name: GCLB
Value: COSsk8TdjP-HKBAD
support.citrix.com/ Name: pctrk
Value: 23921f34-6ec0-4663-8603-4ccbdca9bdd2
.force.com/ Name: BrowserId
Value: HpLhLKHLEe-zJhGmf94B_Q

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'; report-uri /_/commcsp?disposition=enforce
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

consent.trustarc.com
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com
prod.static.citrix.com
service.force.com
support.citrix.com
titan.citrix.com
www.citrix.com
www.google.com
www.gstatic.com
13.110.56.170
130.211.22.189
160.8.184.13
18.165.242.12
18.165.242.33
216.58.206.35
216.58.206.68
2a02:26f0:3500:88d::2aec
34.95.87.118
35.158.127.53
44.206.27.244
03957f64cac0fcc0fba93aab663f8876938460a6358aaf87663beb42a1e9effe
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1fb177393390c677e082b1c62ef007e1a9ed762edf3263191053944e161c4228
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