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SycurioSolutionsSycurio.VoiceSycurio.DigitalPartnersAbout
SycurioAboutCustomersResourcesMedia centerSenior leadership teamBoard of
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Protect your channels
Secure your data
Simplify regulatory compliance
Enhance your capabilities
Integrate your systems
Access our knowledge

SECURING YOUR VOICE & DIGITAL CHANNELS

Sycurio’s single cloud-based solution for contact center, remote agents and
field-based operations delivers secure easy to use solutions for voice-based and
digital payments across your entire business.

View

Sycurio.Voice is the globally trusted cloud-based solution for automatically
securing your customers’ payment card, banking, and personal data during
telephone and automated IVR transactions.

VoiceIVRSpeech recognition
View

Sycurio.Digital as the cloud-based omnichannel digital payments solution which
powers better payment experiences across all your customer engagements.

Chat & messagingSMS & emailChatbots & voicebots

SAFEGUARDING PAYMENT CARD, BANK AND PERSONAL DATA

Sycurio Payment Card and Banking Protection securely captures and dynamically
verifies credit, debit card and bank account information in Card Not Present
(CNP), direct debit and ACH transactions to PCI DSS, NACHA, MiFID and PSD2
standards. Personal Data Protection captures personally identifiable and
sensitive information such as social security and passport numbers, license
numbers, dates of birth for a wide variety of applications including health,
identity and verification checks.

Credit & Debit CardBank Account (ACH & Direct Debit)Personally Identifiable
Information (PII)

SIMPLIFYING COMPLIANCE. REDUCING COST & COMPLEXITY

Sycurio’s cloud and hybrid platform can help you significantly reduce your PCI
DSS scope and compliance costs for voice, IVR, chatbot, messaging and other
digital channel payments.  And, provide robust toolsets that help with elements
of compliance in GDPR, HIPAA, GLBA, and many other privacy and regulatory
environments.

CompliancePCI DSSGDPRHIPAA

A FEATURE RICH PLATFORM

Sycurio’s cloud and hybrid platform delivers all the tools and features you need
to manage secure and standards compliant transactions.  From infrastructure
monitoring, granular reporting and analytics to codeless integrations with
partners and clients’ systems we have all the bases covered.

Secure Browser

Powerful add-on feature engineered to provide PCI DSS compliant payments without
costly system integrations.

Report

Insight into payment interactions and call metrics throughout the contact
center.

Monitor

Real-time visibility of your entire Sycurio.Voice payment infrastructure
environment.

ENGINEERED TO INTEGRATE

View integrations

The Sycurio.Voice&Digital cloud and hybrid platform overlays with your
telecommunication, contact center software, CRM and payment processing (PSP)
vendors providing you with a frictionless, secure and easy to manage payment
environment across your entire business.

CRM

Seamless integration for CRM platforms including Salesforce & EPIC

PSP

60+ Leading Payment Service Providers (PSPs)

IVR

Enables agentless voice-based IVR payment transactions

Telephony

Support for global Telephony & Carrier services

CCaaS

Overlays with Contact Center Software Solutions (CCaaS)

UCaaS

Integrates with Unified Communication Software Solutions

Deployment

Cloud, Flexible Hybrid (Cloud + On-premises) or On-Premises deployment options

DEDICATED SUPPORT. UNRIVALLED KNOWLEDGE.

Sycurio's Support, Customer Success and Professional Services groups operate on
the frontline directly alongside your network, operations and security teams.
They are the very best at what they do and ensure your people have fluid access
to all our technical resources and deep systems knowledge exactly when they need
it.

Professional ServicesSupport


ABOUT SYCURIO

AboutCustomersResourcesMedia centerSenior leadership teamBoard of
directorsAwards & recognitionCertificationsCareersContactSecured by
Sycurio®




PAYMENT AND
‍TRANSACTION SECURITY
FOR EVERYONE.

Get started




PROTECTING YOUR
‍PAYMENTS AND YOUR
‍REPUTATION.

Learn more




EMPOWERING DIGITAL
PAYMENT TRANSACTIONS
ACROSS ALL YOUR CHANNELS.

Learn more









LEADING PCI COMPLIANCE AND PAYMENT SECURITY SOLUTIONS


WE HELP ORGANIZATIONS TRANSFORM AND SIMPLIFY HOW THEY MANAGE PAYMENT SECURITY,
REGULATORY COMPLIANCE AND CONSUMER DATA PROTECTION.

Our industry-leading data security solutions and services enable you to
safeguard every customer interaction, in every channel. Powering the delivery of
optimized customer experiences that build trust and lasting loyalty.

Now you can connect and engage with customers in their preferred channels –
anywhere in the world. And build experience-driven seamless customer journeys,
without compromising security.

About Sycurio
Enhance your productivity
Increase customer access
Protect your brand reputation
Reduce PCI DSS compliance costs
Enable secure remote working
Simplify payment processing


ENHANCE YOUR PRODUCTIVITY

Our easily deployable cloud-based architecture enables you to empower agents to
deliver exceptional customer transaction experiences, faster and more
accurately.


REDUCE YOUR AVERAGE HANDLING TIME

Measurably improving Average Handling Times (AHT) by up to 8%, our solutions
reduce Interactive Voice Recognition (IVR) call abandonment rates and ensure all
call First Time Resolution (FTR) rates are optimized.


INCREASE CUSTOMER ACCESS

Sycurio’s customer experience-centric design and transparent cloud payment
technologies enable agents to engage in value-add dialogue with customers
throughout the whole interaction. Using speech recognition, simple phone keypad
input and the full digital channel spectrum, customers can interact with your
brand in their preferred channel.


PROTECT YOUR BRAND REPUTATION

Enabling you to create consistent and secure experiences across all your
customer engagement channels, Sycurio protects your customers, your business,
and your brand reputation.

By completely removing sensitive data from your environment, we significantly
reduce your risk of costly data breaches that can have serious legal,
regulatory, and financial consequences.


REDUCE PCI DSS COMPLIANCE COSTS

While the cost of compliance with payment industry and regulatory standards is
rising, the cost of non-compliance is even higher.  PCI DSS Version 4.0 brings
new and more complex challenges that Sycurio’s cloud-based platform can help you
solve by descoping voice, IVR, chat, messaging, email and other digital channel
payments. By shielding your entire infrastructure from the payment process,
Sycurio substantially reduces your compliance burden – enabling you to focus on
your business and not waste time overcoming the complications associated with
the complexity of maintaining compliance.


ENABLE SECURE REMOTE WORKING

Sycurio’s single cloud-based solution for contact center, remote agents and
field-based operations delivers secure, easy-to-use solutions for voice-based
and digital payments across your entire business.  We enable your people,
however they work, to engage with customers and take payments or collect
sensitive information without ever being exposed to it. Protecting your
customers, your agents, and ultimately your reputation.


SIMPLIFY PAYMENT PROCESSING

Multi-channel payment orchestration can be a headache, but Sycurio secures and
simplifies the whole process in a single environment.  Our innovative
cloud-based Payment-Processing-as-a-Service model enables you to take payments
across your voice, IVR, chatbot, email, SMS and other digital channels without
the cost and complexity of complying with endless PCI DSS controls.  We ensure
payment card and sensitive personal data never enters your environment, so you
never need to worry about securing it.


POWERFUL SOLUTIONS.

Request a demo See our solution matrix 

Our industry-leading data security solutions and services enable you to
safeguard every customer interaction, in every channel. Powering the delivery of
optimized customer experiences that build trust and lasting loyalty.

Now you can connect and engage with customers in their preferred channels –
anywhere in the world. And build experience-driven seamless customer journeys,
without compromising compliance and security.


SEE SYCURIO.VOICE IN ACTION.

Sycurio.Voice


Sycurio.Voice makes payments over the phone more streamlined and secure for
customers, agents and IVRs.

It automatically secures payment card, banking and personal data; preventing
sensitive customer information from being exposed to your people, your
processes, your environment and your systems.

Get started

Sycurio.Digital is an innovative easy SaaS-based omnichannel digital payments
solution which powers better customer payment experiences across all your
engagement channels.

‍It enables you to deliver descoped PCI DSS compliant digital payments across
your business, with no need to invest in costly development and complex security
auditing.

Get started


SEE SYCURIO.DIGITAL IN ACTION.

Request a demo



TRUSTED BY BRANDS ALL OVER THE WORLD .


Our customers 


INTEGRATE SYCURIO INTO YOUR WORLD.

We extend our solutions and business capabilities through powerful alliances
with leading technology vendors.

Together, we ensure customers always have access to the latest and best
technologies, compliance products and know-how.



View allTechnology partnerships
Compliance


LATEST.


28 March 2023
Press releases


SYCURIO IS NOW A GENESYS PREMIUM APPFOUNDRY APPLICATION


Read moreRead more

22 July 2022
Press releases


SYCURIO APPOINTS NICK VINEY AS  CEO


Read moreRead more


INTRODUCING SYCURIO

View
View
View
View
Case study
Videos


LEARN HOW SYCURIO CAN HELP YOUR ORGANIZATION.

Speak to an expert



UNIFIED TRANSACTION SECURITY

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 * 
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SOLUTIONS

 * Sycurio.Voice
 * Sycurio.Digital
 * Compliance
 * Features


ABOUT

 * About Sycurio
 * Media center
 * Resources
 * Careers


CONTACT

 * Contact
 * Request a demo
 * e: info@sycurio.com
 * p: +1 888-736-2366

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