www.medallia.com
Open in
urlscan Pro
2a05:d014:275:cb01:2ef6:2f8a:9434:a758
Public Scan
Submitted URL: https://verify.medallia.com/MTQxLUhKVy04NzIAAAGENElOxJxMeN-b_pC72bbsw1Kb3TxnZrHbBrzRCvyGz5mqeMZzVLEKWVkPkNLVPSe3qTFY_d0=
Effective URL: https://www.medallia.com/resource-library/?source=Marketing%20-%20Email&utm_campaign=FY23Q2_GLBL_Spring_22_Pulse_Newslett...
Submission: On May 06 via api from US — Scanned from DE
Effective URL: https://www.medallia.com/resource-library/?source=Marketing%20-%20Email&utm_campaign=FY23Q2_GLBL_Spring_22_Pulse_Newslett...
Submission: On May 06 via api from US — Scanned from DE
Form analysis 2 forms found in the DOM
<form __bizdiag="0" __biza="W___"><input id="search-input" class="st-default-search-input" autocomplete="off" autocorrect="off" autocapitalize="off" data-di-id="#search-input"></form><form __bizdiag="0" __biza="W___">
<input class="st-default-search-input st-search-set-focus" type="text" value="" placeholder="Search this site" aria-label="Search this site" id="st-overlay-search-input" autocomplete="off" autocorrect="off" autocapitalize="off"
data-di-id="#st-overlay-search-input">
</form>Text Content
DIESE WEBSEITE VERWENDET COOKIES
Wir verwenden Cookies, um die einwandfreie Funktion unserer Website zu
gewährleisten, Inhalte und Werbung zu personalisieren, Social Media-Funktionen
bereitzustellen und den Traffic unserer Website zu analysieren. Wir geben
Informationen über Ihre Nutzung unserer Website an Social Media-, Werbe- und
Analyse-Partner weiter. Hier finden Sie unsere Cookie-Richtlinie.
[#OOI_PERSONAL_INFORMATION#]
Ablehnen Alle zulassen Details zeigen
OK
Ablehnen Auswahl erlauben Alle zulassen
Notwendig
Präferenzen
Statistiken
Marketing
Details zeigen
Cookie-Erklärung [#IABV2SETTINGS#] Über Cookies
Notwendig (9) Präferenzen (3) Statistiken (22) Marketing (59) Nicht
klassifiziert (53)
Notwendige Cookies helfen dabei, eine Webseite nutzbar zu machen, indem sie
Grundfunktionen wie Seitennavigation und Zugriff auf sichere Bereiche der
Webseite ermöglichen. Die Webseite kann ohne diese Cookies nicht richtig
funktionieren.
NameAnbieterZweckAblaufTyp__cf_bm [x2]Marketo
MedalliaDieser Cookie wird verwendet, um zwischen Menschen und Bots zu
unterscheiden. Dies ist vorteilhaft für die webseite, um gültige Berichte über
die Nutzung ihrer webseite zu erstellen.1 TagHTTPBIGipServer#MedalliaVerwendet,
um Verkehr auf der Website auf mehreren Servern zu verteilen, um die
Antwortzeiten zu optimieren.SessionHTTPCONSENT [x2]Google
YouTubeWird verwendet, um festzustellen, ob der Besucher die Marketingkategorie
im Cookie-Banner akzeptiert hat. Dieser Cookie ist notwendig für die Einhaltung
der DSGVO der Webseite.2 JahreHTTPli_gcLinkedInSpeichert den Zustimmungsstatus
des Benutzers für Cookies auf der aktuellen Domäne.2
JahreHTTPCookieConsentCookiebotSpeichert den Zustimmungsstatus des Benutzers für
Cookies auf der aktuellen Domäne.1
JahrHTTPOptanonConsentcdn.cookielaw.orgBestimmt, ob der Besucher das
Cookie-Zustimmungsfeld akzeptiert hat. Dadurch wird sichergestellt, dass das
Cookie-Zustimmungsfeld bei der erneuten Eingabe nicht erneut angezeigt wird.1
JahrHTTPiSimplecastRegistriert die Geschwindigkeit und Leistung der
Webseite. Diese Funktion kann im Zusammenhang mit Statistiken und
Lastenausgleich verwendet werden.SessionPixel
Präferenz-Cookies ermöglichen einer Webseite sich an Informationen zu erinnern,
die die Art beeinflussen, wie sich eine Webseite verhält oder aussieht, wie z.
B. Ihre bevorzugte Sprache oder die Region in der Sie sich befinden.
NameAnbieterZweckAblaufTyplang [x2]LinkedInSpeichert die vom Benutzer
ausgewählte Sprachversion einer WebseiteSessionHTTP_biz_flagsABizibleDieses
Cookie dient mehreren Zwecken und bestimmt, ob der Benutzer Website-Formulare
ausgefüllt, eine cross-domain Migration durchgeführt oder Opt-Out-Entscheidungen
in Bezug auf Tracking-Dienste getroffen hat.1 JahrHTTP
Statistik-Cookies helfen Webseiten-Besitzern zu verstehen, wie Besucher mit
Webseiten interagieren, indem Informationen anonym gesammelt und gemeldet
werden.
NameAnbieterZweckAblaufTypc.gifMicrosoftSammelt Daten über die Navigation und
das Verhalten des Benutzers auf der Website - Daraus werden statistische
Berichte und Heatmaps für den Website-Besitzer
erstellt.SessionPixelm/uBizibleSammelt Daten über die Navigation und das
Verhalten des Benutzers auf der Website - Daraus werden statistische Berichte
und Heatmaps für den Website-Besitzer erstellt.SessionPixeluAdobeErfasst Daten
über Besuche des Benutzers auf der Website, wie z. B. die Anzahl der Besuche,
durchschnittliche Verweildauer auf der Website und welche Seiten geladen wurden,
mit dem Ziel der Erstellung von Berichten für die Optimierung der
Website-Inhalte.SessionPixel_gaGoogleRegistriert eine eindeutige ID, die
verwendet wird, um statistische Daten dazu, wie der Besucher die Website nutzt,
zu generieren.2 JahreHTTP_ga_#GoogleSammelt Daten dazu, wie oft ein Benutzer
eine Website besucht hat, sowie Daten für den ersten und letzten Besuch. Von
Google Analytics verwendet.2 JahreHTTPcollect [x2]Google
LinkedInWird verwendet, um Daten zu Google Analytics über das Gerät und das
Verhalten des Besuchers zu senden. Erfasst den Besucher über Geräte und
Marketingkanäle hinweg.SessionPixelAnalyticsSyncHistoryLinkedInWird in
Verbindung mit der Datensynchronisation mit dem Analysedienst eines
Drittanbieters verwendet. 29 TageHTTP__utmzGoogleSammelt Daten dazu, woher der
Benutzer kam, welche Suchmaschine verwendet wurde, welcher Link angeklickt wurde
und welche Suchbegriffe verwendet wurden. Von Google Analytics verwendet.179
TageHTTP_clckMicrosoftSammelt Daten über die Navigation und das Verhalten des
Benutzers auf der Website - Daraus werden statistische Berichte und Heatmaps für
den Website-Besitzer erstellt.1 JahrHTTP_clskMicrosoftRegistriert statistische
Daten über das Verhalten der Besucher auf der Webseite. Wird vom Webmaster für
interne Analysen verwendet.1 TagHTTP_cltkMicrosoftRegistriert statistische Daten
über das Verhalten der Besucher auf der Webseite. Wird vom Webmaster für interne
Analysen verwendet.SessionHTML_gatGoogleWird von Google Analytics verwendet, um
die Anforderungsrate einzuschränken1 TagHTTP_gidGoogleRegistriert eine
eindeutige ID, die verwendet wird, um statistische Daten dazu, wie der Besucher
die Website nutzt, zu generieren.1 TagHTTPcd_user_idMedalliaDieses Cookie wird
benutzt, um zu zählen, wie oft eine Website von verschiedenen Besuchern besucht
wurde – dies wird durch das Zuordnen einer zufälligen ID zu einem Besucher
erledigt, damit der Besucher nicht zweimal registriert wird.1
JahrHTTPd-a8e6vidassets.terminus.servicesErmöglicht die Verfolgung derselben
Sitzungsdaten über mehrere Browser-Tabs und Sitzungen hinweg.1
JahrHTTPkampyle_useridMedalliaErfasst Daten über Besuche des Benutzers auf der
Website, wie z. B. die Anzahl der Besuche, durchschnittliche Verweildauer auf
der Website und welche Seiten geladen wurden, mit dem Ziel der Erstellung von
Berichten für die Optimierung der Website-Inhalte.1
JahrHTMLkampyleSessionPageCounterMedalliaErfasst Daten über Besuche des
Benutzers auf der Website, wie z. B. die Anzahl der Besuche, durchschnittliche
Verweildauer auf der Website und welche Seiten geladen wurden, mit dem Ziel der
Erstellung von Berichten für die Optimierung der Website-Inhalte.1
JahrHTMLkampyleUserSessionMedalliaErfasst Daten über Besuche des Benutzers auf
der Website, wie z. B. die Anzahl der Besuche, durchschnittliche Verweildauer
auf der Website und welche Seiten geladen wurden, mit dem Ziel der Erstellung
von Berichten für die Optimierung der Website-Inhalte.1
JahrHTMLkampyleUserSessionsCountMedalliaErfasst Daten über Besuche des Benutzers
auf der Website, wie z. B. die Anzahl der Besuche, durchschnittliche
Verweildauer auf der Website und welche Seiten geladen wurden, mit dem Ziel der
Erstellung von Berichten für die Optimierung der Website-Inhalte.1
JahrHTMLmdLoggerMedalliaRegistriert Daten auf dem Webseite-Verhalten der
Besucher. Dies wird für interne Analysen und Webseite-Optimierung verwendet.1
JahrHTMLvuidVimeoSammelt Daten über Besuche des Benutzers auf der Website, wie
zum Beispiel welche Seiten gelesen wurden.2 JahreHTTP
Marketing-Cookies werden verwendet, um Besuchern auf Webseiten zu folgen. Die
Absicht ist, Anzeigen zu zeigen, die relevant und ansprechend für den einzelnen
Benutzer sind und daher wertvoller für Publisher und werbetreibende
Drittparteien sind.
NameAnbieterZweckAblaufTyp6suuidj.6sc.coWird von der Website verwendet, um das
Nutzerverhalten und die Navigation auf der Website zu registrieren - Das Cookie
registriert jede Interaktion mit aktiven Kampagnen auf der Website. Dies dient
der Optimierung der Werbung und dem effizienten Retargeting. 2
JahreHTTPuuid2AppnexusRegistriert eine eindeutige ID, die das Gerät eines
wiederkehrenden Benutzers identifiziert. Die ID wird für gezielte Werbung
genutzt.3 MonateHTTPTDCPMThe Trade DeskRegistriert eine eindeutige ID, die das
Gerät eines wiederkehrenden Benutzers identifiziert. Die ID wird für gezielte
Werbung genutzt.1 JahrHTTPTDIDThe Trade DeskRegistriert eine eindeutige ID, die
das Gerät eines wiederkehrenden Benutzers identifiziert. Die ID wird für
gezielte Werbung genutzt.1 JahrHTTPtrack/cmf/genericThe Trade DeskWird
verwendet, um dem Besucher relevante Inhalte und Werbung zu präsentieren - Der
Dienst wird von Drittanbietern bereitgestellt, die Echtzeitgebote für
Werbetreibende ermöglichen.SessionPixeltrack/pxlThe Trade DeskWird verwendet, um
dem Besucher relevante Inhalte und Werbung zu präsentieren - Der Dienst wird von
Drittanbietern bereitgestellt, die Echtzeitgebote für Werbetreibende
ermöglichen.SessionPixelrp.gifRedditNotwendig für die Implementierung der
Share-Button-Funktion von Reddit.com.SessionPixel_BUID [x2]Adobe
BizibleSammelt Daten über Präferenzen und Verhalten der Besucher auf der
Webseite - Diese Informationen werden verwendet, um Inhalte und Werbung für den
jeweiligen Besucher relevanter zu machen.1 JahrHTTPANONCHKMicrosoftRegistriert
Daten über Besucher von mehreren Besuchen und auf mehreren Webseiten. Diese
Informationen werden verwendet, um die Effizienz der Werbung auf Webseiten zu
messen.1 TagHTTPv1/beacon/img.gifb.6sc.coWird im Zusammenhang mit
Account-Based-Marketing (ABM) verwendet. Das Cookie registriert Daten wie
IP-Adressen, die auf der Website verbrachte Zeit und die Seitenanfragen für den
Besuch. Dies wird für das Retargeting von mehreren Benutzern verwendet, die von
den gleichen IP-Adressen stammen. ABM erleichtert in der Regel
B2B-Marketingzwecke.SessionPixelMUID [x2]MicrosoftWeitgehend von Microsoft als
eindeutige Benutzer-ID verwendet. Der Cookie ermöglicht Benutzer-Tracking durch
Synchronisieren der ID in vielen Microsoft-Domänen.1 JahrHTTPSRM_BMicrosoftWird
verwendet, um die Interaktion des Benutzers mit der Suchleistenfunktion der
Website zu verfolgen. Diese Daten können verwendet werden, um dem Benutzer
relevante Produkte oder Dienstleistungen anzubieten.1
JahrHTTPSMMicrosoftRegistriert eine eindeutige ID, die das Gerät des Benutzers
während der erneuten Besuche auf Websites identifiziert, die das gleiche
Anzeige-Netzwerk verwenden. Die ID wird für die Ermöglichung gezielter Werbung
genutzt.SessionHTTPm/ipvBizibleWird von der Website verwendet, um das
Nutzerverhalten und die Navigation auf der Website zu registrieren - Das Cookie
registriert jede Interaktion mit aktiven Kampagnen auf der Website. Dies dient
der Optimierung der Werbung und dem effizienten Retargeting.
SessionPixelIDEGoogleVerwendet von Google DoubleClick, um die Handlungen des
Benutzers auf der Webseite nach der Anzeige oder dem Klicken auf eine der
Anzeigen des Anbieters zu registrieren und zu melden, mit dem Zweck der Messung
der Wirksamkeit einer Werbung und der Anzeige zielgerichteter Werbung für den
Benutzer.1 JahrHTTPpagead/landing [x2]GoogleSammelt Daten zum Besucherverhalten
auf mehreren Webseiten, um relevantere Werbung zu präsentieren - Dies ermöglicht
es der Webseite auch, die Anzahl der Anzeige der gleichen Werbung zu
begrenzen.SessionPixeltest_cookieGoogleVerwendet, um zu überprüfen, ob der
Browser des Benutzers Cookies unterstützt.1 TagHTTPtrMeta Platforms, Inc.Wird
von Facebook genutzt, um eine Reihe von Werbeprodukten anzuzeigen, zum Beispiel
Echtzeitgebote dritter Werbetreibender.SessionPixellidcLinkedInVerwendet vom
Social-Networking-Dienst LinkedIn für die Verfolgung der Verwendung von
eingebetteten Dienstleistungen.1 TagHTTPpagead/1p-user-list/#GoogleWird
verwendet, um zu tracken, ob der Besucher Interesse an bestimmten Produkten oder
Ereignissen auf mehreren Websites gezeigt hat und wie der Besucher zwischen den
Websites navigiert - Dies wird zur Messung des Werbeaufwands verwendet und
erleichtert die Zahlung von Empfehlungsgebühren zwischen
Websites.SessionPixelbcookieLinkedInVerwendet vom Social-Networking-Dienst
LinkedIn für die Verfolgung der Verwendung von eingebetteten Dienstleistungen.2
JahreHTTPbscookieLinkedInVerwendet vom Social-Networking-Dienst LinkedIn für die
Verfolgung der Verwendung von eingebetteten Dienstleistungen.2
JahreHTTPUserMatchHistoryLinkedInWird verwendet, um Besucher auf mehreren
Webseiten zu verfolgen, um relevante Werbung basierend auf den Präferenzen des
Besuchers zu präsentieren. 29 TageHTTP_6senseCompanyDetailsGoogleWird im
Zusammenhang mit Account-Based-Marketing (ABM) verwendet. Das Cookie registriert
Daten wie IP-Adressen, die auf der Website verbrachte Zeit und die
Seitenanfragen für den Besuch. Dies wird für das Retargeting von mehreren
Benutzern verwendet, die von den gleichen IP-Adressen stammen. ABM erleichtert
in der Regel B2B-Marketingzwecke.PersistentHTML_an_uidj.6sc.coWird verwendet, um
dem Besucher relevante Inhalte und Werbung zu präsentieren - Der Dienst wird von
Drittanbietern bereitgestellt, die Echtzeitgebote für Werbetreibende
ermöglichen.6 TageHTTP_biz_nABizibleSammelt Daten über Präferenzen und Verhalten
der Besucher auf der Webseite - Diese Informationen werden verwendet, um Inhalte
und Werbung für den jeweiligen Besucher relevanter zu machen.1
JahrHTTP_biz_pendingABizibleSammelt Daten über Präferenzen und Verhalten der
Besucher auf der Webseite - Diese Informationen werden verwendet, um Inhalte und
Werbung für den jeweiligen Besucher relevanter zu machen.1
JahrHTTP_biz_sidBizibleSammelt Daten über Präferenzen und Verhalten der Besucher
auf der Webseite - Diese Informationen werden verwendet, um Inhalte und Werbung
für den jeweiligen Besucher relevanter zu machen.1 TagHTTP_biz_uidBizibleSammelt
Daten über Präferenzen und Verhalten der Besucher auf der Webseite - Diese
Informationen werden verwendet, um Inhalte und Werbung für den jeweiligen
Besucher relevanter zu machen.1 JahrHTTP_fbp Meta Platforms, Inc.Wird von
Facebook genutzt, um eine Reihe von Werbeprodukten anzuzeigen, zum Beispiel
Echtzeitgebote dritter Werbetreibender.3 MonateHTTP_gcl_auGoogleWird von Google
AdSense zum Experimentieren mit Werbungseffizienz auf Webseiten verwendet, die
ihre Dienste nutzen.3 MonateHTTP_gcl_awGoogleWird verwendet, um die Effizienz
der Werbeaktivitäten der Website zu messen, indem Daten über die Conversion-Rate
der Anzeigen der Website über mehrere Websites hinweg gesammelt werden.3
MonateHTTP_gd_sessionj.6sc.coErfasst Daten zu Besuchen des Benutzers auf der
Website, wie z. B. die Anzahl der Besuche, durchschnittliche Verweildauer auf
der Website und welche Seiten geladen wurden, mit dem Ziel der Darstellung
zielgerichteter Anzeigen.1 TagHTTP_gd_svisitorj.6sc.coErfasst Daten zu Besuchen
des Benutzers auf der Website, wie z. B. die Anzahl der Besuche,
durchschnittliche Verweildauer auf der Website und welche Seiten geladen wurden,
mit dem Ziel der Darstellung zielgerichteter Anzeigen.2
JahreHTTP_gd_visitorj.6sc.coErfasst Daten zu Besuchen des Benutzers auf der
Website, wie z. B. die Anzahl der Besuche, durchschnittliche Verweildauer auf
der Website und welche Seiten geladen wurden, mit dem Ziel der Darstellung
zielgerichteter Anzeigen.2 JahreHTTP_mkto_trkMarketoEnthält Daten zum
Besucherverhalten und zur Webseite-Interaktion. Dies wird im Zusammenhang mit
dem E-Mail-Marketingdienst Marketo.com verwendet, der es der Webseite
ermöglicht, Besucher per E-Mail anzusprechen.2 JahreHTTP_rdt_uuidRedditWird
verwendet, um Besucher auf mehreren Webseiten zu verfolgen, um relevante Werbung
basierend auf den Präferenzen des Besuchers zu präsentieren.3
MonateHTTP_uetsidMicrosoftSammelt Daten zum Besucherverhalten auf mehreren
Webseiten, um relevantere Werbung zu präsentieren - Dies ermöglicht es der
Webseite auch, die Anzahl der Anzeige der gleichen Werbung zu begrenzen.1
TagHTML_uetsid_expMicrosoftEnthält das Verfallsdatum für das Cookie mit
entsprechendem Namen. PersistentHTML_uetvidMicrosoftWird verwendet, um Besucher
auf mehreren Webseiten zu verfolgen, um relevante Werbung basierend auf den
Präferenzen des Besuchers zu präsentieren.1 JahrHTML_uetvid_expMicrosoftEnthält
das Verfallsdatum für das Cookie mit entsprechendem Namen.
PersistentHTMLs-9da4vidassets.terminus.servicesVerfolgt die einzelnen Sitzungen
auf den Websites, so kann die Website statistische Daten von mehreren Besuchen
zusammenstellen - diese Daten können auch zur Erstellung von Leads für
Marketingzwecke verwendet werden.1 TagHTTPtt_appInfoTiktokWird vom
Social-Networking-Dienst TikTok verwendet, um die Nutzung von eingebetteten
Services zu verfolgen.SessionHTMLtt_sessionIdTiktokWird vom
Social-Networking-Dienst TikTok verwendet, um die Nutzung von eingebetteten
Services zu
verfolgen.SessionHTML_/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixelQuoraSammelt
Daten über das Verhalten und die Interaktion von Besuchern - Dies wird
verwendet, um die Webseite zu optimieren und Werbung auf der Webseite relevanter
zu machen.SessionPixelVISITOR_INFO1_LIVEYouTubeVersucht, die Benutzerbandbreite
auf Seiten mit integrierten YouTube-Videos zu schätzen.179
TageHTTPYSCYouTubeRegistriert eine eindeutige ID, um Statistiken der Videos von
YouTube, die der Benutzer gesehen hat, zu
behalten.SessionHTTPyt.innertube::nextIdYouTubeRegistriert eine eindeutige ID,
um Statistiken der Videos von YouTube, die der Benutzer gesehen hat, zu
behalten.PersistentHTMLyt.innertube::requestsYouTubeRegistriert eine eindeutige
ID, um Statistiken der Videos von YouTube, die der Benutzer gesehen hat, zu
behalten.PersistentHTMLytidb::LAST_RESULT_ENTRY_KEYYouTubeSpeichert die
Benutzereinstellungen beim Abruf eines auf anderen Webseiten integrierten
Youtube-VideosPersistentHTMLads/ga-audiencesGoogleUsed by Google AdWords to
re-engage visitors that are likely to convert to customers based on the
visitor's online behaviour across websites.SessionPixel_gac_UA-#GoogleStores
information about ad campaigns from Google Adwords to show targeted ads to the
visitor.3
MonateHTTPpagead/viewthroughconversion/1035526033GoogleAnstehendSessionPixelpagead/viewthroughconversion/759756084GoogleAnstehendSessionPixelpagead/1p-conversion/#GoogleAnstehendSessionPixelsnowplowOutQueue_#_getSimplecastAnstehendPersistentHTML
Nicht klassifizierte Cookies sind Cookies, die wir gerade versuchen zu
klassifizieren, zusammen mit Anbietern von individuellen Cookies.
NameAnbieterZweckAblaufTypia.gifIdioAnstehendSessionPixelcc.jsSwiftypeAnstehendSessionPixelda_lid [x2]Decibel
InsightAnstehend1 JahrHTTPda_sid [x2]Decibel InsightAnstehend1
TagHTTP_da_da_sessionIdDecibel
InsightAnstehendSessionHTML_mutiny_impressionsclient-registry.mutinycdn.comAnstehendPersistentHTMLda_intStateDecibel
InsightAnstehend1
TagHTTPdi_ajaxMedalliaAnstehendPersistentHTMLdi_last_session_timeDecibel
InsightAnstehendSessionHTMLdi_page_counterDecibel
InsightAnstehendSessionHTMLdi_tab_activeDecibel
InsightAnstehendSessionHTMLdi_tab_hashDecibel
InsightAnstehendSessionHTMLisIdioAnstehend1 TagHTTPivIdioAnstehend2
JahreHTTPmutiny.user.sessionclient-registry.mutinycdn.comAnstehend1
TagHTTPmutiny.user.session_numberclient-registry.mutinycdn.comAnstehend1
TagHTTPmutiny.user.tokenclient-registry.mutinycdn.comAnstehend3
JahreHTMLquery.client-registry.mutinycdn.comAnstehendSessionHTMLquery._gaclient-registry.mutinycdn.comAnstehendSessionHTMLquery.cat-filterclient-registry.mutinycdn.comAnstehendSessionHTMLquery.cidclient-registry.mutinycdn.comAnstehendSessionHTMLquery.experience-suiteclient-registry.mutinycdn.comAnstehendSessionHTMLquery.gclidclient-registry.mutinycdn.comAnstehendSessionHTMLquery.industryclient-registry.mutinycdn.comAnstehendSessionHTMLquery.pr-bestwest-guestsatclient-registry.mutinycdn.comAnstehendSessionHTMLquery.roleclient-registry.mutinycdn.comAnstehendSessionHTMLquery.sclient-registry.mutinycdn.comAnstehendSessionHTMLquery.sourceclient-registry.mutinycdn.comAnstehendSessionHTMLquery.typeclient-registry.mutinycdn.comAnstehendSessionHTMLquery.utm_campaignclient-registry.mutinycdn.comAnstehendSessionHTMLquery.utm_contentclient-registry.mutinycdn.comAnstehendSessionHTMLquery.utm_mediumclient-registry.mutinycdn.comAnstehendSessionHTMLquery.utm_sourceclient-registry.mutinycdn.comAnstehendSessionHTMLquery.utm_termclient-registry.mutinycdn.comAnstehendSessionHTMLScreenOne_lastReferrerassets.listenlayer.comAnstehend4
TageHTTPScreenOne_lastUserSourceassets.listenlayer.comAnstehend4
TageHTTPScreenOne_outboxassets.listenlayer.comAnstehendPersistentHTMLScreenOne_sidassets.listenlayer.comAnstehend4
TageHTMLScreenOne_vidassets.listenlayer.comAnstehendPersistentHTMLsource_lsassets.listenlayer.comAnstehendPersistentHTMLtt_pixel_session_indexTiktokAnstehendSessionHTMLurlParametersassets.listenlayer.comAnstehendPersistentHTMLuserSourceassets.listenlayer.comAnstehendPersistentHTMLuserSource_pathassets.listenlayer.comAnstehendPersistentHTMLutm_campaign_lsassets.listenlayer.comAnstehendPersistentHTMLutm_content_lsassets.listenlayer.comAnstehendPersistentHTMLutm_created_time_lsassets.listenlayer.comAnstehendPersistentHTMLutm_medium_lsassets.listenlayer.comAnstehendPersistentHTMLutm_source_lsassets.listenlayer.comAnstehendPersistentHTMLutm_term_lsassets.listenlayer.comAnstehendPersistentHTML4f6038f9-d6a5-4107-8b61-394375585491/t.gifwec-assets.terminus.servicesAnstehendSessionPixel
[#IABV2_LABEL_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_LABEL_PARTNERS#]
[#IABV2_BODY_PURPOSES#]
[#IABV2_BODY_FEATURES#]
[#IABV2_BODY_PARTNERS#]
Cookies sind kleine Textdateien, die von Webseiten verwendet werden, um die
Benutzererfahrung effizienter zu gestalten.
Laut Gesetz können wir Cookies auf Ihrem Gerät speichern, wenn diese für den
Betrieb dieser Seite unbedingt notwendig sind. Für alle anderen Cookie-Typen
benötigen wir Ihre Erlaubnis.
Diese Seite verwendet unterschiedliche Cookie-Typen. Einige Cookies werden von
Drittparteien platziert, die auf unseren Seiten erscheinen.
Sie können Ihre Einwilligung jederzeit von der Cookie-Erklärung auf unserer
Website ändern oder widerrufen.
Erfahren Sie in unserer Datenschutzrichtlinie mehr darüber, wer wir sind, wie
Sie uns kontaktieren können und wie wir personenbezogene Daten verarbeiten.
Bitte geben Sie Ihre Einwilligungs-ID und das Datum an, wenn Sie uns bezüglich
Ihrer Einwilligung kontaktieren.
Die Cookie-Erklärung wurde das letzte Mal am 13.04.22 von Cookiebot aktualisiert
Search goes here
* PRODUCTS
* Overview
* Complete & Modern Listening
* Action-Oriented Analytics
* Act, Learn, & Transform
* Integrations
* Security
* Customer Experience
* Employee Experience
* Digital Experience
* Contact Center Experience
* All Products
* SOLUTIONS
* CX Professionals
* HR Professionals
* Digital Professionals
* Account Management
* Location-Based Operations
* Research & Insights
* Automotive
* Energy & Utilities
* Financial Services
* Government
* Healthcare
* Insurance
* Life Sciences
* Manufacturing
* Mental Health
* Nonprofit
* Restaurants & Food Service
* Retail
* Technology & Services
* Telecommunications & Media
* Travel & Hospitality
* CUSTOMERS
* RESOURCES
* Event Calendar
* Experience ’20
* MasterCast Series
* Experts on Demand
* Blog
* Resource Library
* Case Studies
* Training & Certification
* Customer Knowledge Center
* COMPANY
* About Medallia
* Leadership
* Diversity
* Giving Back
* Services
* Partners
* Careers
* Medallia × Pip Hare
* Newsroom
* Contact Us
Request a Demo
English (US)
* English
* Deutsch
* Français
* Español/Europa
* Español/América Latina
* Português/Brasil
* Italiano
* 日本語
* PRODUCTS
MEDALLIA EXPERIENCE CLOUD
Turn signals into action with the #1 Experience Platform
Learn More
* All Products ➤
CORE PLATFORM
* Complete & Modern Listening
* Action-Oriented Analytics
* Act, Learn, & Transform
* Integrations
* Security
EXPERIENCES
* Customer Experience
* Employee Experience
* Digital Experience
* Contact Center Experience
* Solutions
SOLUTIONS
Jumpstart and supercharge your experience programs with apps, components, and
integrations
Medallia Xchange
Out-of-the-box industry solutions deployed in days
Medallia Go
ROLES
* CX Professionals
* HR Professionals
* Digital Professionals
* Account Management
* Location-Based Operations
* Research & Insights
INDUSTRIES
* Automotive
* Energy & Utilities
* Financial Services
* Government
* Healthcare
* Higher Education
* Insurance
* Life Sciences
* Manufacturing
* Mental Health
* Nonprofit
* Restaurants & Food Service
* Retail
* Technology & Services
* Telecommunications & Media
* Travel & Hospitality
* Customers
* Resources
MASTERCAST SERIES
Learn from the experience masters in a self guided format.
Learn More
EVENTS AND WEBINARS
* Event Calendar
* Experience 21
* MasterCast Series
* Experts on Demand
RESOURCES
* Blog
* Resource Library
* Case Studies
* Training & Certification
* Customer Knowledge Center
* Company
COMPANY
Creating a culture that values every person and every experience.
Our Values
* About Medallia
* Leadership
* Diversity
* Giving Back
* Services
* Partners
* Careers
* Global Impact
* Corporate Sponsorships
* Newsroom
* Contact Us
Request a Demo
EN
* English
* Deutsch
* Français
* Español/Europa
* Español/América Latina
* Português/Brasil
* Italiano
* 日本語
* 한국어
RESOURCE LIBRARY
Need a brochure? Want to watch a webinar? Or read a case study? You're in the
right place.
All Themes B2B ExperienceContact Center ExperienceCustomer ExperienceDigital
ExperienceEmployee ExperienceProduct Experience All Industries
AutomotiveB2BGovernmentHealthcareInsuranceLife
SciencesManufacturingRestaurants/Food ServiceRetailRetail BankingTechnology and
ServicesTelecommunicationsTravel & Hospitality All Types BriefBrochureCase
StudyEbookExecutive SummaryGuideInfographicReportVideoWebinar
RecordingWhitepaper
Whitepaper
THE CUSTOMER EXPERIENCE TIPPING POINT — ...
Customer Experience (CX) is a key battleground for companies in today’s
economy.......
Whitepaper
FIVE STARS OR A PERFECT 10: WHY CHOOSING...
When companies are designing surveys to gather customer feedback, they
frequentl......
Report
2021 STATE OF THE CONTACT CENTRE IN CANA...
At the beginning of 2021, the Customer Service Professionals Network Inc.
(""CSP......
Brochure
IMPLEMENTING GOVERNMENT CUSTOMER EXPERIE...
In support of The President's Management Agenda (PMA), Executive order 14508
(Ex......
Report
LISTENING TO YOUR PATIENTS: HOW TO CAPTU...
To better understand how to facilitate the feedback process between patients,
he......
Report
UNCOVERING THE SECRETS BEHIND A SUCCESSF...
New research from the Medallia Institute identifies what separates leaders from
......
Case Study
COMO A XP ESTÁ REVOLUCIONANDO O MERCADO ...
Considerada uma das empresas de investimento financeiro de mais rápido
crescimen......
Webinar Recording
DRIVE CONVERSIONS WITH INNOVATIVE CUSTOM...
When it comes to delivering a positive experience for the online visitor, there
......
Report
THE FUTURE OF RETAIL CONSUMER BEHAVIOR
Since March 2020, Sense360 By Medallia has been conducting daily research on
con......
Report
INSIGHTS INTO THE GREAT RESIGNATION: UND...
NEW RESEARCH FROM SENSE360 BY MEDALLIA AND THE MEDALLIA INSTITUTE ...
Case Study
CÓMO XP ESTÁ REVOLUCIONANDO EL MERCADO A...
Una de las empresas de inversión financiera con más rápido crecimiento en
Brasil......
Whitepaper
MEASURING THE CLAIMS EXPERIENCE IN INSUR...
Whether you are creating a new post-claims survey program or expanding an
existi......
Brochure
MEDALLIA FOR SALESFORCE IN THE PUBLIC SE...
Medallia for Salesforce® allows improved relationships between agencies and
thei......
Webinar Recording
CUSTOMER EXPERIENCE IN INSURANCE: SUCCES...
With consumer trust already a critical issue for insurers who rank 19th out of
2......
Ebook
MANUFACTURING, CONTACT CENTER, AND DIGIT...
This e-book outlines a few critical touchpoints across the customer journey,
exa......
Report
REPORT: HOW GOVERNMENT MISSION-SUPPORT S...
For Government to deliver results, mission-support offices must meet the
constan......
Webinar Recording
SUCCESSFUL TRANSITION FROM SURVIVING TO ...
To ensure a positive healthcare experience and plan for the future it is key to
......
Ebook
THE CMOS GUIDE TO CUSTOMER EXPERIENCE
Brand value is more about how you make people feel than anything else. And that
......
Webinar Recording
ADAPTING CX PROGRAMS DURING TIMES OF CHA...
Watch this webinar to learn how to modify your existing programs for your
custom......
Webinar Recording
T-MOBILE MASTERCAST: IMPROVE YOUR EMPLOY...
Oftentimes, the best experience solutions come from those closest to your
custom......
Webinar Recording
READY FOR A NEW APPROACH TO REDUCING REA...
In a short amount of time, the healthcare industry has experienced significant
c......
Webinar Recording
MEDALLIA STRIKEDECK DISCOVERY DAY LIVE D...
Join us on for a 20-minute demo of Medallia Strikedeck to learn how we can help
......
Case Study
USING TECHNOLOGY TO TRANSFORM THE FERTIL...
The Prelude Network was founded with an ambitious goal of improving the way
pati......
Infographic
HOW TO BUILD LOYALTY AT EVERY GUEST INTE...
Medallia delivers the powerful tools and guest insight needed to optimize your
o......
Brochure
MEDALLIA FOR FEDERAL GOVERNMENT
Technology and choice have given the public power like never before. This shift
......
Brochure
MEDALLIA FOR SALESFORCE
Medallia provides software that helps capture customer feedback across multiple
......
Webinar Recording
WINNING ON PURPOSE: A DIALOGUE WITH LOYA...
Great leaders embrace a higher purpose to consistently deliver value. Listen as
......
Brief
HOW PEXA ELEVATED ITS MEMBER EXPERIENCE ...
As the leading platform in an industry experiencing change, expectations from
me......
Ebook
THE ESSENTIAL TOOLS OF DIGITAL EXPERIENC...
Plenty of businesses and digital teams know "what" happens on their websites
and......
Whitepaper
ACHIEVING THE FUTURE OF DIGITAL MARKETIN...
Understand what content works best for your customers on which channel with
Meda......
Webinar Recording
DELIGHTED OR DISAPPOINTED? 2022 DIGITAL ...
New data shows what consumers like and loathe about your website and mobile
app....
Webinar Recording
HOW COMCAST TRANSFORMED THEIR CONTACT CE...
63% of people view quick issue resolution as the most important element of a
goo......
Guide
2020 HINDSIGHT: 5 DIGITAL CUSTOMER EXPER...
Digital is no longer a channel, it’s your brand. Although most companies were
al......
Brochure
ADOBE INTEGRATION BROCHURE
In today’s world of omni-channel interactions, brands struggle to understand
how......
Ebook
CONTACT CENTER AND DIGITAL, BETTER TOGET...
How contact center and digital teams can partner on delivering a great customer
......
Webinar Recording
DRIVING IMPACT WITH DECIBEL ON BLACK FRI...
Actionable tips & tricks for succeeding this holiday season...
Video
TRANSFORMING DIGITAL EXPERIENCES WITH CX...
There’s still yet-to-be-seized opportunities for brands to uniformly capture
all......
Case Study
RINGCENTRAL CASE STUDY: 9 OUT OF 10 AVER...
RingCentral, a leading cloud communications system provider, found itself with
a......
Ebook
TRANSFORMING THE MODERN CONTACT CENTER: ...
World-class contact centers are able to put agile best practices in motion,
maxi......
Webinar Recording
FROM GOOD TO GREAT: TRANSFORMING YOUR CO...
Session 3: How to Make Data Seamless Across a Best-in-Class Multi-Vendor
Platfor......
Brochure
MEDALLIA FOR GOVERNMENT CONTACT CENTERS
The contact center represents the most critical mission touchpoint for
organizat......
Ebook
MASTERING DIGITAL ENGAGEMENT IN THE MOME...
Delivering the ultimate digital experience not only hinges on when and where
you......
Webinar Recording
UNLOCK THE SIGNALS OF EVERY CALL USING A...
The contact center today is the nerve center of the operation and has needed to
......
Brochure
MEDALLIA FOR DIGITAL
Medallia for Digital is the full power of Medallia Experience Cloud™ designed
to......
Webinar Recording
MEDALLIA TALKS: LIFE AFTER DIGITAL TRANS...
The customer and employee journey has been forever altered. Digital is now at
th......
Webinar Recording
MASTERING RETAIL’S EVOLUTION: FROM DIGIT...
Consumer preferences have radically changed and behaviors originally driven by
c......
Webinar Recording
HOW DIGITAL IS DISRUPTING INSURANCE CLAI...
With the cost of insurance claims rising and increasing consumer expectations
fo......
Case Study
HOW BRIGHTSTAR IMPROVED THE CUSTOMER CLA...
Brightstar is a global leader of end-to-end device lifecycle management
solution......
Webinar Recording
FROM GOOD TO GREAT: TRANSFORMING YOUR CO...
Session 2: How to Collect and Mine your Contact Center Data to Drive Impactful
R......
Webinar Recording
USING AI TO HELP CUSTOMERS IN CRISIS
Expectations are at an all-time high. Customers want personalized experiences —
......
Webinar Recording
HOW TO TURN YOUR CONTACT CENTER INTERACT...
The contact center is a gold mine of insights - a crucial channel available to
a......
Case Study
JOHNSON & JOHNSON LEVERAGES SERVICE-DESK...
Johnson & Johnson (J&J) generates 1.5M ServiceNow tickets annually; however,
the......
Brochure
MEDALLIA MOBILE FEEDBACK
Gathering feedback from customers onsite or shortly after a transaction can
impr......
Brochure
FIVE CONTACT CENTER SUCCESS STORIES IN C...
Medallia Contact Center Experience helps customers in:...
Case Study
HOW NISSAN MAXIMIZED FORM CONVERSIONS & ...
Nissan has been working with Decibel, the leader in Digital Experience
Analytics......
Video
2021 STATE OF THE CONTACT CENTRE IN CANA...
At the beginning of 2021, the Customer Service Professionals Network Inc.
(""CSP......
Case Study
HOW AARON’S PROVIDES PERSONALIZED, EFFIC...
When stores temporarily closed and the world moved online, Aaron’s Inc., a
leadi......
Brochure
MEDALLIA SOLUTIONS FOR CONTACT CENTER
Contact centers are critical points of interaction between your company and
your......
Case Study
HOW COMMSCOPE IS FUELING DIGITAL TRANSFO...
Telecommunications giant, CommScope, pushes the boundaries of technology to
crea......
Webinar Recording
HOW TELECO BRANDS CAN UNLOCK VALUABLE IN...
The contact centre today is the nerve centre of the operation and has needed to
......
Ebook
THE EXECUTIVE’S GUIDE TO LIFE AFTER DIGI...
Consumers today are in the driver’s seat, and their behavior is changing faster
......
Whitepaper
THE SCIENCE BEHIND THE DIGITAL EXPERIENC...
In today's market, providing the best customer experience makes or breaks the
bu......
Webinar Recording
FROM GOOD TO GREAT: TRANSFORMING YOUR CO...
Session 5: How to Take Action on the Powerful Combination of Employee and
Custom......
Case Study
BANORTE USES THE VOICE OF THE CUSTOMER T...
As the largest Mexican Bank, in 2017, Banorte set the vision of being the best
f......
Ebook
4 STEPS TO SUPERCHARGE CONTACT CENTER AG...
Contact centers are the critical frontlines for many businesses — a crucial
chan......
Webinar Recording
FROM GOOD TO GREAT: TRANSFORMING YOUR CO...
Session 1: How to Quickly Identify Self-Service Opportunities in Your Data...
Case Study
CONSTELLATION ENERGY: CASE STUDY
Constellation, a leading energy company, provides power, natural gas, renewable
......
Infographic
THE FIVE ELEMENTS OF A WINNING DIGITAL C...
With the prevalence of digital touchpoints, companies are accumulating an
unhear......
Webinar Recording
FROM GOOD TO GREAT: TRANSFORMING YOUR CO...
Session 4: Empowering People Effectiveness for Proactive Frontline Action...
Case Study
HOW T-MOBILE CAPITALIZES ON REAL-TIME FE...
On a mission to “Change wireless for good,” T-Mobile overhauled its approach to
......
Guide
MASTERING VIRTUAL SUPPORT AND DIGITAL EN...
How to use real-time insights to support your customers and employees...
Report
DIGITAL EXPERIENCE & CONVERSION: INDUSTR...
How does your website or app’s digital experience compare to the industry
averag......
Webinar Recording
NO PAUSE BUTTON: HOW TO GET AHEAD EVEN A...
The events of 2020 imposed unprecedented burdens on the contact center. The
cale......
Guide
THRIVING IN THE NEW DIGITAL REALITY
How to harness real-time insights to improve customer experience...
Ebook
DIGITAL INNOVATION LEADERS: HOW 6 COMPAN...
Keeping up with consumer behavior often hinges on one crucial factor: digital
in......
Case Study
RETAIL & COVID: HIGH-TOUCH EXPERIENCES I...
Tailored Brands, Inc. is a leading specialty retailer of menswear, including
sui......
Webinar Recording
THE ROI OF CUSTOMER EXPERIENCES
While there's now an understanding of the importance of investing in customer
ex......
Webinar Recording
GOING BEYOND ENGAGEMENT TO UNDERSTAND YO...
To truly understand employees and drive outstanding workplace experiences in
thi......
Case Study
MADISON SQUARE GARDEN CASE STUDY
Since first opening its doors in New York City in 1879, Madison Square Garden
(M......
Ebook
WRITING GREAT CUSTOMER SATISFACTION SURV...
Great customer satisfaction surveys can accomplish a lot. They provide
actionabl......
Video
A TRULY HUMAN APPROACH TO DIGITAL INTERA...
Everything Volvo Cars does starts with people. The company has made it their
pur......
Ebook
THE REOPENING PLAYBOOK
5 Essential Ways to Use the Voice of Customer in Your Gameplan...
Whitepaper
THE POWER OF COMBINING EMPLOYEE AND CUST...
Companies have long valued the customer experience as a primary anchor to
establ......
Case Study
POSADAS CASE STUDY: ANALYZING GUEST COMM...
Learn how Mexico’s leading hospitality brand captures guest signals –
specifical......
Ebook
REIMAGINING THE WORKPLACE OF TOMORROW
This playbook details the top 5 ways companies can establish a deep and
continuo......
Brochure
MEDALLIA SOCIAL FEEDBACK
Online reviews and posts impact revenues. Companies need to understand how this
......
Webinar Recording
NAVIGATING THE NEW NORMAL FOR FINANCIAL ...
Hear Medallia Vice President, Solutions Principal, Diane O’Hara and Global Head
......
Video
MEDALLIA’S OCEM VIDEO
Watch Now...
Webinar Recording
OPTIMIZING THE ONLINE VISITOR EXPERIENCE
With the recent acquisition of Decibel, Medallia for Digital has become a
powerh......
Brochure
MEDALLIA’S UNIFIED REPORTING AND DASHBOA...
Wherever you are in your CX journey – whether you are already using the
Medallia......
Webinar Recording
NEXT LEVEL EXPERIENCE PROGRAM LAUNCHES: ...
Whether you are launching an experience management program for the first time,
e......
Brochure
MENTAL HEALTH AND WELL-BEING SOLUTION SH...
This solution sheet highlights how building connection and engagement with
emplo......
Case Study
RENT-A-CENTER INCREASES SALES PERFORMANC...
With over 2,400 stores in the US, Puerto Rico, and Mexico, Rent-A-Center
employs......
Webinar Recording
PROPELLING CUSTOMER EXPERIENCE TO THE TO...
Core to any customer centric transformation is top-management buy-in and
sustain......
Video
MEDALLIA FOR TECHNOLOGY AND SERVICES
Medallia helps technology and services companies reduce customer effort by
creat......
Whitepaper
THE BIG STORY BEHIND YOUR BIG DATA
Text analytics gives companies the potential to mine customer feedback for
insig......
Whitepaper
SETTING THE STANDARD IN CX FOR B2B
Key practices that distinguish leading companies from laggards...
Webinar Recording
STRIKEDECK: GET YOUR CUSTOMERS TO ADOPT ...
Are your customers struggling with effective user adoption of your
product/servi......
Brochure
MEDALLIA TEXT ANALYTICS
Medallia Text Analytics is available right inside the Medallia system, so
insigh......
Webinar Recording
THE CUSTOMER-CENTRIC DISRUPTION OF LIFE ...
Digital disruption has shifted how patients approach their care and the way
phys......
Webinar Recording
SEGMENTING THE GUEST JOURNEY: BUILDING M...
As insights and experience professionals we spend time crafting questions and
mi......
Report
THE FORRESTER WAVE™: CUSTOMER FEEDBACK M...
Medallia has been named a leader in The Forrester Wave™: Customer Feedback
Manag......
Webinar Recording
THE STATE OF EXPERIENCE IN CANADA
In the summer of 2021, Medallia and IPSOS Canada surveyed over 300 Experience
pr......
Webinar Recording
STATE FARM: WHY CUSTOMER EXPERIENCE MATT...
The insurance industry and customer expectations are continuously evolving.
It’s......
Webinar Recording
THE MODERNIZATION OF EMPLOYEE INSIGHTS A...
Healthcare executives know that patient experience and workforce engagement are
......
Video
MEDALLIA FOR LIFE SCIENCES
Medallia uses the voice of the customer to help life sciences organizations
crea......
Whitepaper
TEXT ANALYTICS: THE CMO’S SECRET WEAPON
Companies are confronted with large amounts of unstructured customer data like
s......
Webinar Recording
SPRING 2020 RELEASE
The best way to learn about how Medallia can help your organization is to hear
f......
Webinar Recording
INDEPTH: THE FUTURE OF RESEARCH
InDepth is a series of live panel discussions on trending topics with the best
a......
Guide
THE DEFINITIVE GUIDE TO EMPLOYEE EXPERIE...
How to activate the untapped power of your people to improve every area of your
......
Webinar Recording
THE CUSTOMER-CENTRIC DISRUPTION OF LIFE ...
Take advantage of customer feedback and signals to understand the movement
withi......
Guide
TECHNOLOGY HELPS REMOVE RISKY INTERACTIO...
Power up to 80% of real-time guest experiences at scale, with almost no
physical......
Ebook
SALESFORCE + MEDALLIA FOR FINANCIAL SERV...
Medallia enables financial services organizations to capture, analyze, and act
o......
Webinar Recording
TEXTING IS THE NEW STANDARD IN PATIENT F...
Following up with patients post-care is more important now than ever, yet it's
m......
Report
THE FOUR LEVERS OF EMPLOYEE EXPERIENCE
Employee experience matters – but how should organizations go about creating a
c......
Guide
TECHNOLOGY TRANSFORMS HIGH RISK INTERACT...
Power up to 80% of in-person dining experiences with almost no physical
contact....
Brief
THE MEASURABLE VALUE OF INVESTING IN CX
Discover how CX investments can create significant ROI for your enterprise –
wha......
Whitepaper
MEDALLIA’S APPROACH TO TEXT ANALYTICS
The last decade has seen a explosion in the variety of ways customers provide
fe......
Case Study
HOW SASKATCHEWAN GOVERNMENT INSURANCE IS...
Saskatchewan Government Insurance has been in the insurance business for more
th......
Webinar Recording
THE 1-2-3 CUSTOMER EXPERIENCE PLAYBOOK F...
On-Demand...
Video
MEDALLIA FOR MANUFACTURING
Medallia helps some of the world's leading manufacturers bring exceptional
value......
Video
WHAT CEM CERTIFICATION MEANS FOR YOUR BU...
Have you wondered how you can bring the customer’s experience closer to your
com......
Report
HOW TO ACTIVATE THE UNTAPPED INSIGHTS OF...
How to activate the untapped insights of your workforce...
Brief
WINNING FINANCIAL SERVICES WITH MEDALLIA...
Improving digital CX in the financial industry is becoming more and more
crucial......
Case Study
THE TOTAL ECONOMIC IMPACT™ OF MEDALLIA E...
Read how organizations that invest in CX win. According to the Forrester
Consul......
Webinar Recording
WHAT CX TRENDS WILL DRIVE SUCCESS FOR IN...
In this webinar, Medallia shares the top customer experience trends that will
dr......
Webinar Recording
THE ROI OF GOVERNMENT EXPERIENCE: WHAT R...
What gets measured gets funded. As agencies continue to pursue excellence in
the......
Case Study
HOW XP IS REVOLUTIONIZING THE MARKET THR...
As one of the fastest growing financial investment companies in Brazil and
abroa......
Webinar Recording
UNDERSTAND THE CUSTOMER EXPERIENCE WITH ...
Customer experience professionals struggle to understand the full depth and
brea......
Webinar Recording
TRANSFORMING YOUR CULTURE TO IMPROVE THE...
With the shift to high-deductible and consumer-driven health plans, patients
are......
Ebook
THE RESTAURANT’S GUIDE TO CURBSIDE COMME...
5 STEPS TO EXECUTING SEAMLESS CURBSIDE PICKUP USING TEXT MESSAGING...
Webinar Recording
USING OPERATIONAL CEM TO GAIN A SUSTAINA...
According to Gartner research, 89% of companies today expect to compete on the
b......
Webinar Recording
USING CUSTOMER DATA TO FUEL SUCCESS ACRO...
Customers are looking for more from brands than generic interactions and
imperso......
Case Study
ZURICH INSURANCE CASE STUDY: PROMOTERS S...
Loyalty and retention are key priorities for insurance companies—and especially
......
Ebook
THE RETAILER’S GUIDE TO CURBSIDE COMMERC...
5 STEPS TO EXECUTING SEAMLESS CURBSIDE PICKUP USING TEXT MESSAGING...
Webinar Recording
WHY HUMANIZING EMOTIVE CONSUMER FEEDBACK...
Are you capturing VoC insights that motivate employees to act? By incorporating
......
Webinar Recording
PANERA BREAD - VOICE OF THE GUEST: GUIDI...
Experience 21 Session On-Demand...
Video
PANERA: REIGNITING CUSTOMER EXPERIENCE I...
Panera Bread Company, an American chain of fast-casual restaurants with over
2,0......
Video
MEDALLIA’S OPERATIONAL CUSTOMER EXPERIEN...
Watch Now...
Report
EMPLOYEE EXPERIENCE EXCELLENCE: KEY PRAC...
New Research from the Medallia Institute in Partnership with The Josh Bersin
Com......
Brochure
MEDALLIA STAFFING SERVICES
Positioning your firm now with quality talent in high-demand fields is critical
......
Webinar Recording
EX + CX = BX (BRAND EXPERIENCE)
We all know that happy employees = happy customers, yet oftentimes the employee
......
Case Study
PETCO DRIVES GROWTH AND IMPROVES THE GUE...
Petco is a health and wellness company committed to improving the lives of
pets,......
Case Study
THE NEW COMCAST: EMPOWERING EMPLOYEES TO...
With 91,000 employees and 20 million customers, Comcast generated $80 billion
in......
Brief
MEDALLIA'S MESSAGING SOLUTION FOR RETAIL
Customers expect near-instant responses, on-demand support and personalized,
low......
Webinar Recording
NORTHWESTERN MEDICINE - USING A MODERN A...
Experience 21 Session On-Demand...
Ebook
REBUILDING TRUST IN GOVERNMENT: ONE ACT...
Government leaders know that providing excellent Customer Experience (CX) is
cru......
Webinar Recording
NET LIVES ENRICHED: IMPROVING THE PAYER ...
The pandemic accelerated the need for healthcare payers to prioritize the
member......
Webinar Recording
MEDALLIA TALKS: STAYING AHEAD OF TOMORRO...
With the rapid digital transformation the world has embraced in the last year,
c......
Webinar Recording
RECRUITMENT & ON-BOARDING INSIGHTS FOR T...
PwC's U.S.Pulse Survey found that 65% of employees are looking for a new job.
An......
Guide
WINNING WITH MEDALLIA DIGITAL
Seamlessly engage with your clients online...
Report
PATIENT EXPERIENCE IN THE FACE OF COVID-...
The COVID-19 pandemic has transformed the patient experience in the United
State......
Ebook
REAL TIME IS THE RIGHT TIME: YOUR GUIDE ...
When it comes to customer experience (CX), the ability to have meaningful,
relev......
Case Study
NOODLES & COMPANY USES A DATA-DRIVEN APP...
With guest satisfaction always being top of mind, Noodles & Company is made up
o......
Webinar Recording
MEDALLIA TALKS - FRED REICHHELD AND THE ...
Experience 21 Session On-Demand...
Case Study
PUTTING THE CUSTOMER AT THE CENTER OF EC...
Learn how, in a relatively short time, Walmart Mexico’s eCommerce team
transform......
Webinar Recording
MEDALLIATALKS – CREATING B2B CUSTOMER LO...
A customer loyalty revolution is happening in B2B. Thriving organizations now
ha......
Brochure
NET PROMOTER SCORE BROCHURE
Net Promoter Score (NPS)® is a powerful tool in gauging customer loyalty and,
by......
Webinar Recording
POWER UP YOUR CUSTOMER EXPERIENCE THROUG...
Experience 21 Session On-Demand...
Brochure
MEDALLIA DIGITAL ANYWHERE
Experience interactions are proliferating across channels, and keeping up with
y......
Video
POWERING THE FUTURE OF CX
Learn how capturing human signals through Medallia LivingLens is the key to
revo......
Webinar Recording
PREDICTIVE ANALYTICS TO ELEVATE CONTACT ...
The contact center, traditionally considered a cost center by many
organizations......
Webinar Recording
PROVING THE BUSINESS VALUE OF CUSTOMER E...
Customer Experience (CX) leaders are often asked to discuss why investing in
cus......
Video
MODERNIZING HEALTHCARE FOR PATIENTS AND ...
ChenMed brings better healthcare to seniors. Their value-based care provides
sup......
Brochure
MEDALLIA EXPERIENCE CLOUD END-TO-END DAT...
At Medallia, we have built an enterprise-grade customer experience management
pl......
Webinar Recording
MEDALLIA TALKS - VISIER
Experience 21 Session On-Demand...
Case Study
PAYPAL CASE STUDY: DROVE $2 BILLION IN A...
PayPal understands that keeping things easy for its customers is key to
building......
Guide
THE DEFINITIVE GUIDE TO GOVERNMENT EMPLO...
How to activate the untapped power of your people to meet your mission...
Case Study
SUNRISE COMMUNICATIONS CASE STUDY: SAVED...
While most telecoms differentiate mainly based on price or new products,
Sunrise......
Webinar Recording
THE EVOLUTION OF CUSTOMER EXPERIENCE – A...
As we struggle to adapt to ever-changing customer demands, now is the time to
op......
Webinar Recording
BRAINSHARE - THE IMPACTS OF INFORMAL COL...
Experience 21 Session On-Demand...
Webinar Recording
LOOKING BACK TO LEAPFROG AHEAD: RETAIL H...
In today’s retail landscape, the ability for organizations to be fluid and
agile......
Guide
THE GUIDE TO CROWDSOURCING FOR STATE AND...
If you’ve ever asked for feedback on pending regulations, participated in a
brai......
Webinar Recording
THE DIGITAL FRONT DOOR: ENGAGING PATIENT...
The pandemic has opened the door for new ways to provide Telehealth – a channel
......
Webinar Recording
WHAT SENIOR LIVING CAN LEARN FROM HOSPIT...
Senior Living REITs, ownership groups, and operators often look to hospitality
a......
Brief
THE CX TIPPING POINT – BANKING BRIEF
Today’s customers have more choices, and more power over the brands they
interac......
Case Study
HOW SCHNEIDER ELECTRIC IS DELIGHTING CUS...
With a global presence and more than 135,000 employees working across 115
countr......
Webinar Recording
SIGNALS HERE, SIGNALS THERE, SIGNALS EVE...
Experience 21 Session On-Demand...
Case Study
HOW SAM'S CLUB USES SELF-SERVICE TO DRIV...
Sam's Club, an American chain of membership-only retail warehouse clubs, is a
le......
Webinar Recording
RETURN ON EXPERIENCE: PHARMA’S NEW OPPOR...
Across Industries, experience has emerged as a C-Suite role with a focus on
purp......
Webinar Recording
MASTERCAST: SAM’S CLUB – USING SELF-SERV...
When it comes to the continual improvement of customer experience, the ability
t......
Case Study
SPLACER CREATES MEANINGFUL EXPERIENCES B...
Splacer is an online marketplace that brings together people who own unique
spac......
Case Study
IDEAS TO TRANSFORM FOSTER CARE LICENSING...
New America Foundation, a think tank and civic innovation organization, is
worki......
Webinar Recording
TURN FEEDBACK INTO CUSTOMER RETENTION IN...
B2B sales organizations rely heavily on account relationships for expanding
busi......
Case Study
VODAFONE UK: CASE STUDY
How Vodafone UK generated +331% sales opportunities with Medallia Digital
Suite ...
Webinar Recording
THE ROI OF TAKING ACTION: QUANTIFYING TH...
Are you thinking about making a change in your business to improve your
customer......
Whitepaper
YOU SAY YOU WANT A REVOLUTION: BUILD A C...
On their own, both company culture and management practices influence how
employ......
Ebook
THE 6 PRINCIPLES FOR A TRANSFORMATIVE CU...
Word of mouth is fast becoming the “make or break” for brand reputations. And
in......
Case Study
HOW A LEADING UTILITIES COMPANY POWERS A...
A leading utilities company implemented a customer feedback program designed to
......
Webinar Recording
THE POWERFUL CONNECTION BETWEEN CLIENT E...
Experience 21 Session On-Demand...
Report
WHY CX FOR THE CMO
The role of the chief marketing officer is rapidly evolving. Not too long ago,
m......
Infographic
THE ROAD AHEAD FOR VIRTUAL CARE
Based on the Medallia Institute research report “Patient Experience in the Face
......
Webinar Recording
TRANSFORM GOVERNMENT WITH BEHAVIORAL SCI...
What's in the power of a nudge? Government agencies spend millions of dollars
ea......
Webinar Recording
THE ROI OF CUSTOMER EXPERIENCE
How strong is the link between the experience customers have with your brand,
an......
Brief
THE STATE OF CUSTOMER EXPERIENCE MANAGEM...
How today’s B2B organizations are — and aren’t — using feedback to improve the
c......
Webinar Recording
THE VIRTUAL CARE IMPERATIVE
HOW HEALTHCARE ORGANIZATIONS ARE RESPONDING, PLANNING, AND SCALING FOR VIRTUAL
C......
Brochure
MEDALLIA LIVINGLENS FOR LIFE SCIENCES
Harness the power of video by gaining authentic, human insights with speed and
s......
Brochure
MEDALLIA DIGITAL FOR LIFE SCIENCES
Digital is not only empowering patients and healthcare providers to make
informe......
Brochure
MEDALLIA IN-THE-MOMENT FEEDBACK
More people are equipped with smartphones than ever, giving businesses a new
opp......
Brochure
MEDALLIA FOR DEPARTMENTS OF MOTOR VEHICL...
Transformation with Real-Time Driver and Customer Experience Data...
Webinar Recording
MEDALLIA FOR SALES: HOW TO DRIVE PIPELIN...
The global pandemic has permanently impacted how organizations operate —
includi......
Webinar Recording
MASTERING CUSTOMER & STAFF EXPERIENCES F...
With COVID-19 restrictions easing across North America, retail and foodservice
o......
Webinar Recording
MASTERING AUTO’S EVOLUTION: FROM DIGITAL...
For auto brands, the customer is in the driver’s seat — and, today more than
eve......
Brochure
MEDALLIA CONVERSATIONS
More and more people are interacting through mobile messaging with the
companies......
Webinar Recording
LEVERAGING EX TO DRIVE ORGANIZATIONAL PE...
Listen to leading employee experience expert William H. Macey, PhD, and Melissa
......
Webinar Recording
INSPIRING CUSTOMER-CENTRIC BEHAVIORS WIT...
What is the key to driving exceptional and sustainable customer experience,
desp......
Whitepaper
RESEARCH REPORT: HOW COVID-19 HAS DISRUP...
The pandemic has disrupted the workplace in many unforeseen ways. To better
unde......
Ebook
HOW VIDEO CAN HELP OPERATIONALIZE USER R...
In this eBook you’ll discover:...
Webinar Recording
HOW ORGANIZATIONS CAN MODERNIZE CAREGIVE...
It starts with listening and understanding. Medallia & Gallup team up at the
End......
Webinar Recording
HOW TO LISTEN AND ACT ON EMPLOYEE FEEDBA...
To succeed in times like these, companies need to stay tightly connected to
thei......
Whitepaper
FINDING THE WAY TO HAPPY CUSTOMERS THROU...
While 78% of frontline employees report that their leaders have made customer
ex......
Case Study
GLOBAL HOSPITALITY COMPANY CASE STUDY
With over 54,000 users of the Medallia system at 4,000+ properties and 10
brands......
Webinar Recording
FACEBOOK - BUILDING A CUSTOMER-FIRST PRO...
Experience 21 Session On-Demand...
Webinar Recording
GO CONTACTLESS WITH CONFIDENCE
When it comes to customer experience, the ability to have meaningful, relevant
a......
Case Study
FIDELITY INTERNATIONAL INCREASES REVENUE...
Fidelity International is a top global investment management company with over
2......
Case Study
D2L DELIVERS CONSISTENT EXPERIENCES BY H...
D2L has customers in over 40 countries. The Canadian company's clients include
K......
Whitepaper
HARNESS THE POWER OF SIGNALS TO IMPROVE ...
In today's world where employee and customer experiences are linked, and
organiz......
Webinar Recording
CUSTOMER EXPERIENCE IS A TEAM EFFORT: A ...
Experience 21 Session On-Demand...
Webinar Recording
CXPA WEBINAR PRESENTED BY MEDALLIA: EMPL...
The realities of today’s world have affected businesses and individuals alike,
b......
Case Study
DICK’S SPORTING GOODS: STREAMLINING ECOM...
How Dick’s Sporting Goods is engaging ecommerce customers and acting on
real-tim......
Webinar Recording
CREATING EMPLOYEE EXPERIENCES THAT ENDUR...
EX is an increasingly important initiative for many organizations. But how do
yo......
Webinar Recording
DISCOVERY DAY: LIVE DEMO OF MEDALLIA STR...
A live 20-minute demo of Medallia Strikedeck to learn how we can help you
delive......
Guide
DEMONSTRATE THE ROI OF IMPROVING CUSTOME...
How do you measure the return on investment of Government Customer Experience
(C......
Brochure
MEDALLIA FOR EMPLOYEE EXPERIENCE
Experiences in the workplace are often designed without knowing what employees
r......
Brief
MEDALLIA AT CX FS 2021: LESSONS FROM COV...
What can the financial services industry do to ensure positive and better
custom......
Webinar Recording
MAKING WORK BETTER FOR PEOPLE, AND PEOPL...
Despite significant investment in employee engagement programs, organizations
co......
Brochure
MEDALLIA FOR GOVERNMENT EMPLOYEE EXPERIE...
Employees are one of the government’s most important asset. Employee experience
......
Brochure
MEDALLIA CLOSED LOOP SERVICE EXPERIENCE ...
The Medallia Experience Cloud is a customer experience management platform
which......
Webinar Recording
MEDALLIA FALL 2020 RELEASE
Hear from our product management leadership about Medallia’s latest
innovations,......
Brochure
MEDALLIA SALES & SERVICE EXPERIENCE FOR ...
Customer Relationship Management (CRM) solutions are essential systems, but
they......
Brief
MEDALLIA EMERGENCY RESPONSE AND SUPPORT
End-to-end screening, tracing, and engagement solution to ensure public safety
a......
Webinar Recording
MASTERING CURBSIDE PICKUP WITH VIDEO FEE...
Curbside pickup and delivery options are no longer “nice to haves” — they are
ma......
Brochure
MEDALLIA CRM INTEGRATION
Medallia’s integration with CRM systems makes it easy for account managers and
c......
Brief
MEDALLIA MEDIA SOLUTIONS
Subscriber behavior has radically shifted in the past year — not only is more
co......
Brochure
THE MEDALLIA OVERVIEW
Imagine a system that makes it easy to track all your customers’ experiences
and......
Brochure
MEDALLIA SOLUTION FOR HEALTHCARE PAYERS
Medallia makes it easier for insurers to continuously engage with members,
emplo......
Infographic
MEDALLIA FOR THE AUTO INDUSTRY
See how Medallia’s customer experience application allows automobile brands to
d......
Webinar Recording
MEDALLIA IN ACTION: HOW RETAILERS IMPROV...
Watch this webinar to learn what sets Retail CX leaders apart: how they capture
......
Case Study
EMBRACING CUSTOMER FEEDBACK SPURS INNOVA...
LUX MED is the largest medical provider in Poland with 250 clinics, 10
hospitals......
Whitepaper
JOSH BERSIN WHITEPAPER
Shortening the distance from employee feedback to action...
Guide
MEDALLIA + SALESFORCE HEALTHCARE PAYERS ...
Medallia enables healthcare payer companies to capture, analyze, and act on
cust......
Brochure
MEDALLIA ADMIN SUITE
Whether you’re looking to modify and maintain existing programs or to quickly
co......
Brochure
MEDALLIA SPEECH FOR TELECOMMUNICATIONS
Contact center volume is booming as customers adjust to new self-service
options......
Brochure
MEDALLIA EXPERIENCE CLOUD™
Medallia Experience Cloud™, a software-as-a-service platform, uniquely fuses
hum......
Case Study
INTEGRAMED: DELIVERING QUALITY CARE, SAT...
Before switching to Medallia, IntegraMed had been using a patient survey vendor
......
Whitepaper
ACCENTURE AND MEDALLIA: BREAKING THE COD...
The best-performing companies use customer feedback to fuel learning and
innovat......
Webinar Recording
MANAGING CHANGE IN THE PATH OF COVID-19
Watch this webinar for key learnings on how successful leaders manage change in
......
Whitepaper
INSURANCE DISRUPTED: HOW CUSTOMER EXPERI...
Generational differences in customer satisfaction, trust in insurance
providers,......
Brochure
MEDALLIA ATHENA BROCHURE
Organizations are capturing more experience data than ever before. In order to
m......
Brochure
MEDALLIA MOBILE APPS
Mobile device usage is so ubiquitous that it is replacing significant aspects
of......
Webinar Recording
MANAGING CAREGIVER WELL-BEING: THE NEED ...
The COVID-19 pandemic has shed light on one of the greatest crises within the
he......
Whitepaper
IDC PAPER SHOWS MEDALLIA DRIVES SIGNIFIC...
IDC’s analysis demonstrates that Medallia provides significant value and
deliver......
Brochure
MEDALLIA EXPERIENCE PROFILES
People expect a personalized experience. With Medallia Experience Data
Platform,......
Whitepaper
LEAVING MONEY IN THE SHOPPING CART? HOW ...
This white paper outlines key findings from the Medallia Strategy and Analytics
......
Brochure
MEDALLIA AND IPSOS PARTNER TO BRING YOU ...
As global competition becomes ever more intense, successful leaders are
realizin......
Report
MEDALLIA NAMED A LEADER
2020 GARTNER MAGIC QUADRANT FOR VOICE OF THE CUSTOMER...
Webinar Recording
FINANCIAL LINKAGE: DEMONSTRATING CX VALU...
Even the most seasoned customer experience professionals struggle to
demonstrate......
Case Study
ATRIUM HEALTH: WINNING THE HEARTS AND MI...
How Atrium Health is modernizing experience management with Medallia & Ipsos...
Webinar Recording
VIRTUAL BOOK CLUB WITH FRED REICHHELD
Medallia invites you to listen this recorded discussion with Fred Reichheld,
the......
Case Study
HOW A LEADING AUTOMOTIVE BRAND BUILT A C...
A leading automotive brand partnered closely with Medallia to create a
customer-......
Executive Summary
THE MISSING LINK TO CAREGIVER WELL-BEING
Why Healthcare Leaders Need Real-Time Engagement ...
Webinar Recording
BRAINSHARE - THE IMPACT OF WELL-BEING AN...
Experience 21 Session On-Demand...
Case Study
IHG: LISTENING TO THE HEARTBEAT OF MILLI...
With guests checking in and out of its 798,075 hotel rooms every day, IHG needs
......
Webinar Recording
FROM SIGNALS TO ACTION - BREAKING THE BA...
Join experts from Medallia's Strategy Analytics and Embedded Expert teams for
an......
Case Study
FAST, RICH VIDEO INSIGHTS POWER AMAZING ...
Specializing in American-style Mexican cuisine, Del Taco is always looking to
st......
Webinar Recording
WORK HAS CHANGED FOREVER. THIS IS HR’S L...
In the year of “The Great Resignation,” there will be winners and losers.
Winnin......
Ebook
EXPERIENCE LEADERS IN MANUFACTURING
Gain practical advice, best practices, and inspiration from some of the most
inn......
Whitepaper
FINDING GREAT WITHIN YOUR ORGANIZATION
HOW TO LEVERAGE DATA FOR A WINNING CUSTOMER EXPERIENCE STRATEGY...
Ebook
EXPERIENCE LEADERS
Learn from innovative Experience Leaders sharing practical advice, best
practice......
Webinar Recording
HOW CUSTOMER EXPERIENCE SIGNALS ARE SHAP...
Hear Medallia Solutions Principal, Rachel Lane, and Geoffrey Ryskamp, Global
Hea......
Case Study
HOW ATRIUM HEALTH USES REAL-TIME FEEDBAC...
As with many healthcare organizations, COVID-19 forced Atrium Health to quickly
......
Webinar Recording
HOW CX SUCCESS CAN SERVE ORGANIZATIONAL ...
A CX Success Statement is key to bridging the gap between customer experience
go......
Video
BEST WESTERN CUSTOMER VIDEO
In this video, learn how Best Western leverages Medallia’s text analytics,
socia......
Webinar Recording
GETTING FROM A TO Z WITHOUT THE A/B
DICK’S Sporting Goods, the largest sporting goods retail company in the United
S......
Webinar Recording
FITTING CUSTOMER EXPERIENCE METRICS TO Y...
Choosing appropriate customer experience metrics can be a tricky topic to
naviga......
Case Study
HOW DELIVEROO TRANSFORMED FEEDBACK INTO ...
Online food delivery company Deliveroo operates in a fiercely competitive
enviro......
Brochure
GOVERNMENT HEALTHCARE UNDERSTAND THE PAT...
Federal, State, and Local organizations have a significant role in delivering
va......
Case Study
HOW HOLIDAY INN CLUB VACATIONS LEVERAGES...
The global health crisis of COVID-19 hit the travel and hospitality industries
p......
Ebook
GET POWERFUL INSIGHTS FROM EVERY CALL
Every conversation between agents and customers contains a gold mine of
insights......
Webinar Recording
HOW TO ORGANIZE FOR CLEAR CUSTOMER EXPER...
While we all believe in the adage "everyone owns the customer's experience,"
how......
Case Study
HOW HP ENGINEERS AMAZING EXPERIENCE THRO...
...
Case Study
HOW BANNER HEALTH USES SELF-SERVICE CAPA...
Banner Health is one of the largest nonprofit health care systems in the U.S.
wi......
Report
FREE THE DATA: THE BUSINESS IMPACT OF DE...
Democratizing customer feedback can be extremely powerful. Getting this
informat......
Case Study
HOW BEST WESTERN USES FEEDBACK SIGNALS T...
“Tools that help us understand our guests are invaluable in hospitality,” says
C......
Case Study
FOUR SEASONS CASE STUDY: 7 POINT INCREAS...
When stepping into any Four Seasons the passion is tangible. And a big part of
t......
Case Study
HOW PUTTING THE CUSTOMER FIRST TRANSFORM...
In this exclusive interview with Zurich Insurance’s Global Head of Customer &
Di......
Whitepaper
FUTURE OF INSURANCE: WRAPPED UP IN CX AN...
The customer experience (CX) revolution is not new to North American insurers,
a......
Case Study
HOW ANAPLAN USES THE CUSTOMER VOICE TO D...
Anaplan is a cloud-native enterprise SaaS company who was recently named a
leade......
Webinar Recording
FIND OUT HOW HILTON WORLDWIDE BECAME A C...
Hilton Worldwide, the 2014 Gold Winner of the Gartner and 1:1 Media CRM
Excellen......
Whitepaper
FROM DATA TO ACTION: PROFILING THE MODER...
The Medallia Institute examined more than 300 established customer experience
pr......
Video
BUILDING A CULTURE AROUND THE CUSTOMER W...
Marketers are the company leaders for both the brand and experience of the
organ......
Ebook
EQUITABLE LISTENING TO IMPROVE OUTCOMES ...
A guide to addressing health disparities and inequities experiences...
Whitepaper
CUSTOMER-CENTRIC DISRUPTION: PHARMA THRO...
Having disrupted Retail, Hospitality, Banking, and Transportation, the
empowerme......
Case Study
HOW EQUINIX EMPLOYS POWERFUL FEEDBACK LO...
Equinix is a digital infrastructure leader, transforming digital ecosystems
worl......
Webinar Recording
HOW RETAILERS CAN DRIVE GREATER IMPACT B...
Companies only looking to understand and engage their full-time employees are
mi......
Whitepaper
FORRESTER RESEARCH: THE BUSINESS IMPACT ...
To help customer experience management professionals prove the business value
of......
Brochure
CUSTOMER EXPERIENCE CERTIFICATION
The Medallia Institute Customer Experience Certification courses give you the
pr......
English (US)
* English
* Deutsch
* Français
* Español/Europa
* Español/América Latina
* Português/Brasil
* Italiano
* 日本語
* 한국어
EXPERIENCE 101
* Employee Experience
* Net Promoter Score
* Voice of the Customer
* CEM Software
* Customer Experience Management
* Customer Retention
PLATFORM
* Text Analytics
* Admin Suite
* Ask Now
* Integration Layer
* Mobile
* Voices
* Social
COMPANY
* About Medallia
* Customers
* Services
* Events & Virtual Experiences
* Newsroom
* Contact Us
RESOURCES
* Developer Portal
* Documentation
* Navigating COVID-19
* Blog
* Medallia Leadership Team
* Partners
* Data Protection
* Medallia Experience Conference
* Careers
Copyright © 2022. Medallia Inc. All rights reserved.
Terms of Use Privacy Policy Security
© Medallia®, the Medallia logo, and the names and marks associated with
Medallia’s products are trademarks of Medallia and/or its affiliates. Net
Promoter, Net Promoter Score and NPS are registered trademarks of Bain &
Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks
are the property of their respective owners.
Close
suggested results