www.nbnco.com.au Open in urlscan Pro
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Submitted URL:
http://www.nbnco.com.au/
Effective URL:
https://www.nbnco.com.au/
Submission: On November 28 via manual (November 28th 2021, 9:24:28 pm UTC) from AU — Scanned from DE

Form analysis
2 forms found in the DOM

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<form role="search" method="GET" action="/search">
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  <input class="mega-nav-search-input" placeholder="Please enter your keyword or phrase" id="searchTerm" name="query" type="search" aria-label="Search the nbn website">
  <a class="mega-nav-search-clear-icon" href="#" role="button" aria-label="Clear address">
                                <svg aria-hidden="true" class="svg-icon svg-icon-clear" focusable="false">
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                            </a>
  <button class="btn btn-primary btn-lg" type="submit">Search</button>
  <a href="#" aria-label="Clear search field" class="mega-nav-search-cancel">
                                <svg class="svg-icon svg-icon-cross" aria-hidden="true" focusable="false">
                                    <use xlink:href="#svg-cross"></use>
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GET /search

<form role="search" method="GET" action="/search">
  <div class="mega-nav-search-top">
    <label class="mega-nav-search-label">What are you looking for ?</label>
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  <div class="mega-nav-search-bottom">
    <input class="mega-nav-search-input" placeholder="Please enter your keyword or phrase" id="searchTerm" name="query" type="search" aria-label="Search the nbn website">
    <a class="mega-nav-search-clear-icon" href="#" role="button" aria-label="Clear address">
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Text Content

Search Support Network status Check address
* Residential
You have a choice of speeds

Choose a wholesale speed that’s designed to suit your needs.

Discover more

All Residential
Key steps
*
Connect to the nbn™ network

*
Optimise your internet experience

*
Technology Choice Program

Popular pages
* Moving home and nbn
* Device compatibility
* What happens in a power blackout?
* Find a provider
* Regional and remote Australia

* Business
What is Enterprise Ethernet?

View our illustrative guide to learn about our premium wholesale solution for
businesses.

Discover more

All Business
Key steps
*
Connect your business

*
Optimise your office set-up

*
Upgrade to business-grade fibre

Popular pages
* What is business nbn™
* Product and technical information
* Device compatibility
* Find a business provider
* Find a business nbn™ accredited adviser

* Property developers
nbn™ New Developments Portal

Manage your new development application with nbn.

*
What you'll need to apply

*
Design and build guidelines

*
Submit and apply

Popular pages
* Connecting granny flats
* Manage your applications
* Modifying nbn™ infrastructure
* New Developments training
* Industry collaboration and community planning

* RSPs
nbn™ Customer Centre

Already selling services? Sign in to the Customer Centre to access all your
Web Applications.

* Wholesale providers

* Supply agreements

* Build agreements

Popular pages
* nbn™ Product roadmap
* Products, services and pricing
* Industry consultation
* Special Access Undertaking (SAU)

* About us
The nbn™ blog

Check out our blog for the latest news.

Learn More

All About us
Overview
* About NBN Co

* Corporate reports

* Media Centre

Popular Pages
* Community events
* Careers
* Debt Investor information

What are you looking for? Search

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What are you looking for ?

Search
Close menu

HOME
The nbn™ network is made for more

We're evolving Australia's digital backbone.

Learn more

* Residential
* All Residential
You have a choice of speeds

Choose a wholesale speed that’s designed to suit your needs.

Discover more

* Key steps
* Connect to the nbn™ network
* Connect to the nbn™ network
* Preparing to connect
* Optimise your internet experience
* Optimise your internet experience
* Steps to boost your Wi-Fi
* Optimise your home set-up
* Tips to optimise your apartment or town house internet set-up
* Technology Choice Program
* Technology Choice Program
* Application costs
* Application process
* Get an online quote and apply for a single premises
* Track your application
* Popular pages
* Moving home and nbn
* Device compatibility
* What happens in a power blackout?
* Find a provider
* Regional and remote Australia

--------------------------------------------------------------------------------

* Business
* All Business
What is Enterprise Ethernet?

View our illustrative guide to learn about our premium wholesale solution
for businesses.

Discover more

* Key steps
* Connect your business
* Connect your business
* business nbn™ readiness tool
* Connecting single-site businesses
* Connecting multi-site business and enterprise
* Optimise your office set-up
* Upgrade to business-grade fibre
* Popular pages
* What is business nbn™
* Product and technical information
* Device compatibility
* Find a business provider
* Find a business nbn™ accredited adviser

--------------------------------------------------------------------------------

* Property developers
* All Property developers
nbn™ New Developments Portal

Manage your new development application with nbn.

* Key steps
* Developing a new property
* Developing a new property
* End-to-end process
* Submit and apply
* Manage your applications
* Design and build guidelines
* nbn™ trained suppliers
* Government policy
* Prepare for connection
* FAQs
* What you'll need to apply
* Design and build guidelines
* Design and build guidelines
* Lead-in Conduit
* Pit and pipe
* Pathway
* Upload designs
* Submit and apply
* Submit and apply
* What you'll need to apply
* Multi-stage applications
* Popular pages
* Connecting granny flats
* Manage your applications
* Modifying nbn™ infrastructure
* New Developments training
* Industry collaboration and community planning

--------------------------------------------------------------------------------

* RSPs
* All RSPs
nbn™ Customer Centre

Already selling services? Sign in to the Customer Centre to access all your
Web Applications.

* Overview
* Become an nbn™ provider
* Become an nbn™ provider
* Onboarding process
* Operating the network
* Pre-qualification questionnaire
* Wholesale providers
* Wholesale providers
* Business wholesale providers
* Residential wholesale providers
* White-label wholesale providers
* Supply agreements
* Supply agreements
* Wholesale Broadband Agreement
* Testing arrangements
* Continuity licences
* Other agreements
* Dispute Management
* Build agreements
* Popular pages
* nbn™ Product roadmap
* Products, services and pricing
* Industry consultation
* Special Access Undertaking (SAU)

--------------------------------------------------------------------------------

* About us
* All About us
The nbn™ blog

Check out our blog for the latest news.

Learn More

* Overview
* About NBN Co
* About NBN Co
* Debt Investor information
* Our purpose
* Our values
* Our people
* Monthly progress report (customer experience)
* Corporate reports
* Governance
* Policies
* Freedom of information
* Partners and Suppliers
* Corporate responsibility
* Corporate reports
* Corporate reports
* Weekly Progress Report (Build)
* Corporate Plan
* Reports and publications
* Financial reports
* Business Fibre Initiative
* Sustainability reports
* Media Centre
* Media Centre
* Media statements
* Image gallery
* Speeches and presentations
* nbn™ Broadband Index
* Community events
* Popular Pages
* Community events
* Careers
* Debt Investor information

* Search
* Support
* Network status
* Check address

YOUR ADDRESS

Change address

--------------------------------------------------------------------------------

The nbn™ broadband access network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn™
network connection to your building, however we have been unsuccessful in our
engagement with the building’s authorised representative. Consequently, nbn does
not currently plan to install a network connection to your building, unless we
receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a
number of implications to be aware of:

* Critical copper services such as emergency lift phones and monitored fire
alarm systems may be at risk of disconnection.*
* Occupiers may not be able to continue to access other critical services
connected to the existing Fixed Line networks such as medical alarms and
emergency call systems, monitored security alarms and fax machines.^
* Existing fixed line services will be disconnected at a future date and
occupiers will not be able to make phone calls or access the internet over
the nbn™ Fixed Line network unless the nbn™ supplied equipment is installed
at the property. The disconnection of existing Fixed Line services will not
affect occupier's ability to access phone and internet services over mobile
networks.
* Future requests for an nbn™ network connection will result in costs payable
by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another
fibre network, they will continue to operate as normal unless your provider
advises otherwise.

nbn strongly recommends that you contact your current provider of phone and
internet services, or visit www.nbn.com.au/switchoff for more information about
whether your services will be impacted by the rollout of the nbn™ network.#

Please do not hesitate to contact us should you decide to request an
installation in the future.

Read more about the process

--------------------------------------------------------------------------------

*Please ask your Owners Corporation to contact the lift and alarm service
providers for your building. This will help minimise a break in service when the
existing network is switched off. Existing fire and lift services registered
with nbn may be exempt from immediate disconnection. Please visit
www.nbn.com.au/fireandlift for information on registering these services.

^nbn is developing a list of networks that nbn reasonably understands will
continue to operate after the nbn™ rollout has been completed based on
information provided by alternative network owners/operators. For more
information, please visit www.nbn.com.au/switchoff or contact us.

*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 28/11/2021 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.
#
Although most existing services will be replaced by the nbn™ network, there are
some services that should not be impacted. These include those services provided
over non-nbn™ fibre networks, some services in some apartment complexes, and
some business and Special Services. nbn strongly recommends you contact your
current phone and internet provider as soon as possible to find out if your
services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 28/11/2021 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.

We expect to have more information about the availability and technology in your
area soon.

Please check back periodically for updates on when your premises will be ready
to connect.

More info
The nbn™ broadband access network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented
due to land geography or other significant barriers.

delivers a fibre network to this area.

For specific information on how to connect your premises contact for more
information.

NEXT STEPS

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll
out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more
information.

If you are the developer of this property, please speak to your nbn New
Developments representative or contact us.

--------------------------------------------------------------------------------

Construction stage

--------------------------------------------------------------------------------

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

NEXT STEPS

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll
out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more
information.

If you are the developer of this property, please speak to your nbn New
Developments representative or contact us.

--------------------------------------------------------------------------------

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

Your address appears to have multiple connected nbn™ services.

Please contact your phone and internet provider to ensure all of your services
are connected to .

NEXT STEPS

You’re ready to change to a new nbn™ technology.

Speak to your phone and internet provider about transitioning your existing nbn™
powered plan to a new plan based on .
Your phone and internet provider will help guide you through the process.

Learn more about changing technologies

NEXT STEPS

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

--------------------------------------------------------------------------------

LEARN MORE

Phone and internet providers

Your choice of provider can have a big influence on your internet experience.
Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Changed technology

Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTN.

Learn more about nbn™ FTTN

Changed technology

Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTP.

Learn more about nbn™ FTTP

Changed technology

Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTC.

Learn more about nbn™ FTTC

Changed technology

Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™
FTTP.

Learn more about nbn™ FTTP

Changed technology

Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™
FTTC.

Learn more about nbn™ FTTC

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

Changeover information

Your current connection on the original technology (nbn™ Fixed Wireless) will be
turned off on *.

We suggest reaching out to your phone and internet provider at your earliest
convenience to transition to a new plan based on .

Changeover information

Your current connection on the original technology (nbn™ FTTN) will be turned
off on *.

We suggest reaching out to your phone and internet provider at your earliest
convenience to transition to a new plan based on .

--------------------------------------------------------------------------------

*The transition end date is based on nbn’s current deployment plans and is
subject to change. This information is accurate as at 28/11/2021. The transition
end date may be extended in specified circumstances by agreement between nbn and
your service provider.

ADDRESS STATUS

Planned to be available from
*
Note: Some premises may require more work before they are ready to connect.

--------------------------------------------------------------------------------

NEXT STEPS

We will let you know when your premises is ready to connect to the nbn™ access
network.

--------------------------------------------------------------------------------

LEARN MORE

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan
based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider
will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan
based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider
will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan
based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service
provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the
broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access
network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™
Satellite Service+. The business nbn™ Satellite Service is designed to support
business-grade internet, data and voice services§ to Australian businesses in
remote and rural areas^.

Learn more

Construction stage

--------------------------------------------------------------------------------

NEXT STEPS

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

--------------------------------------------------------------------------------

LEARN MORE

Phone and internet providers

Your choice of provider can have a big influence on your internet experience.
Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the
broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access
network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

--------------------------------------------------------------------------------

NEXT STEPS

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

--------------------------------------------------------------------------------

LEARN MORE

Phone and internet providers

Your choice of provider can have a big influence on your internet experience.
Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the
broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access
network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

--------------------------------------------------------------------------------

NEXT STEPS

Looks like you’re ready to connect

Some premises may need additional work to be completed first. Contact a phone
and internet provider.

Choose a provider in your area
Choose a provider in your area
Choose a provider

--------------------------------------------------------------------------------

LEARN MORE

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the
broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access
network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

Disconnection information

Premises connected to the nbn™ network via won't be disconnected from their
existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a
service over , you should speak to your phone and internet provider at the time
you place your order.

Disconnection information

Premises connected to the nbn™ network via nbn™ Satellite won't be disconnected
from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a
service over nbn™ Satellite, you should speak to your phone and internet
provider at the time you place your order.

Disconnection information

Note: Some customers may be given an earlier disconnection date from their phone
and internet provider. Please contact your current provider for further
information.

#
Although most existing services will be replaced by the nbn™ network, there are
some services that should not be impacted. These include those services provided
over non-nbn™ fibre networks, as well as some services in some apartment
complexes, and some business and Special Services. If you are currently
receiving broadband services using one of these networks, your broadband
services will not be disconnected and you do not need to move to the nbn™
network if you do not want to. nbn strongly recommends you contact your current
phone and internet provider for more information.

--------------------------------------------------------------------------------

+
nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria.
Premises identified by nbn as medium/large business premises are not to be
serviced by nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus. The nbn™ Satellite
product available to medium/large business premises is business nbn™ Satellite
Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus
services or believe your premises has been incorrectly categorised please
contact your phone and internet provider.

§
The business nbn™ Satellite Service provides voice support for VoIP carriage and
is not a voice provider.
^
An end customer's experience, including the speeds actually achieved over the
nbn™ network, depends on the nbn™ access network technology and configuration
over which services are delivered to your premises, whether you are using the
internet during the busy period, and some factors outside nbn’s control (like
your equipment quality, software, broadband plan, signal reception and how your
service provider designs its network).

NEXT STEPS

Activate your connection

The next step is to contact a phone or internet provider and order an nbn™
powered plan.

Choose a provider in your area
Choose a provider in your area

--------------------------------------------------------------------------------

LEARN MORE

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the
broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access
network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home
or apartment.

Tips for your home

Tips for your apartment

--------------------------------------------------------------------------------

ADDRESS STATUS

There’s still work to do before your premises is ready to connect. This work may
take approximately 6 to 12 months.*

Please check back periodically for updates on when your premises will be ready
to connect.

--------------------------------------------------------------------------------

NEXT STEPS

We will let you know when your premises is ready to connect to the nbn™ access
network.

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LEARN MORE

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the
broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband
access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the
broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access
network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

--------------------------------------------------------------------------------

THE NBN™ NETWORK IS MADE FOR MORE

We're evolving Australia's digital backbone

Learn more

THE NBN™ NETWORK IS MADE FOR MORE

We're evolving Australia's digital backbone

Learn more

CHECK YOUR ADDRESS

To learn about your nbn™ connection status and more

Address
Enter an address and select from the dropdown options
View results Check residential Check business

1.
2.
3.

wifi

STEPS TO BOOST YOUR WI-FI

Tips to help you get more from your home internet.

Find out more
fixed line

CHOOSING THE RIGHT SPEED

Make sure you choose a retail speed that suits your specific needs.

Find out more
multi technology

UNDERSTANDING YOUR TECHNOLOGY

The different access technologies of the nbn™ Multi Technology Mix (MTM).

Find out more
wifi

STEPS TO BOOST YOUR WI-FI

Tips to help you get more from your home internet.

Find out more
fixed line

CHOOSING THE RIGHT SPEED

Make sure you choose a retail speed that suits your specific needs.

Find out more
multi technology

UNDERSTANDING YOUR TECHNOLOGY

The different access technologies of the nbn™ Multi Technology Mix (MTM).

Find out more

What is Enterprise Ethernet?

What is Enterprise Ethernet?
View our illustrative guide to learn more about the features and benefits of our
premium wholesale solution for businesses.
Find out more
Connecting your home

Connecting your home
What you need to know
Connecting your business

Connecting your business
What you need to know

DEVICE COMPATIBILITY

To avoid disruptions with important services make sure to register your devices.

1.
2.
3.
4.

Medical alarm registration

Avoid critical service disruptions
Register your lifts

Lift phone registration

Help minimise service disruptions
Register your fire alarm

Fire alarm registration

Power outage information

What happens in a blackout?
Register your media alarm

Medical alarm registration

Avoid critical service disruptions
Register your lifts

Lift phone registration

Help minimise service disruptions
Register your fire alarm

Fire alarm registration

Power outage information

What happens in a blackout?

Our progress so far*
12,036,227

premises ready to connect

Our progress so far*
12,036,227

premises ready to connect

View the nbn™ rollout map

*
Map data is correct as of 18 November 2021, sourced from NBN Co's Weekly
Progress Report data and is typically updated monthly.
Map data is correct as of 18 November 2021, sourced from NBN Co's Weekly
Progress Report data and is typically updated monthly.
Our progress so far*
12,036,227

premises ready to connect

Our progress so far*
12,036,227

premises ready to connect

View the nbn™ rollout map

--------------------------------------------------------------------------------

FROM THE BLOG

1.
2.
3.

22 November 2021

HOW CONNECTIVITY IS HELPING REVOLUTIONISE THE ARTS

Just as the arts sector is crucial to the Australian economy, so too is
connectivity to the future of the arts.
12 November 2021

SEVERE WEATHER IMPACTING NEW SOUTH WALES AND QUEENSLAND

In this blog, we’ll provide updates on our severe weather recovery efforts and
details of our support to local communities as it relates to the nbn™ network.
9 November 2021

KEEPING A FINGER ON THE NBN™ NETWORK PULSE

Discover how nbn’s Network Management Centre team plays a vital role around the
clock in helping to keep customers connected in times of natural disaster.
22 November 2021

HOW CONNECTIVITY IS HELPING REVOLUTIONISE THE ARTS

Just as the arts sector is crucial to the Australian economy, so too is
connectivity to the future of the arts.
12 November 2021

SEVERE WEATHER IMPACTING NEW SOUTH WALES AND QUEENSLAND

In this blog, we’ll provide updates on our severe weather recovery efforts and
details of our support to local communities as it relates to the nbn™ network.
9 November 2021

KEEPING A FINGER ON THE NBN™ NETWORK PULSE

Discover how nbn’s Network Management Centre team plays a vital role around the
clock in helping to keep customers connected in times of natural disaster.

View more blog articles

Home

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Select language العربية (Arabic) 繁體字 (Chinese Traditional) 正體字 (Chinese
Simplified) Hrvatski (Croatian) Ελληνικά (Greek) Pilipino (Filipino) हिंदी
(Hindi) bahasa Indonesia (Indonesian) Italiano (Italian) 한국어 (Korean) Македонски
(Macedonian) ਪੰਜਾਥੀ (Punjabi) Српски (Serbian) Español (Spanish) Türkçe
(Turkish) Tiếng Việt (Vietnamese) +

--------------------------------------------------------------------------------

NBN Co
NBN Co

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