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 1. Home
 2. Passport Membership
 3. Passport - Terms of Use


CELEBRATIONS PASSPORT ® MEMBERSHIP PROGRAM TERMS AND CONDITIONS

Last Updated: August 15, 2019

Welcome to the Terms and Conditions of the Celebrations Passport ® Membership
Program ("Passport Program"). Please review the Terms and Conditions carefully
as these, Terms and Conditions, together with the Terms of Use and the Privacy
Notice of the 1-800-Flowers.com website, shall govern all Members ("you" or
"Member"), 1-800-Flowers.com ("we", "us" or "1-800-Flowers.com") and the
Passport Program.

Eligibility

 1. You must be at least 18 years of age or older to enroll as a Member in the
    Passport Program and be the record holder of a valid eligible payment method
    issued by a financial institution acceptable to 1-800-Flowers.com. Your
    payment method information shall be maintained on file with
    1-800-Flowers.com.

 2. You may enroll in the Passport Program through the 1-800-Flowers.com website
    (located at www.1800flowers.com), our Mobile App, as well as, our toll-free
    telephone number 1-800-FLOWERS (1-800-356-9377). In addition, you may enroll
    in the Passport Program through any of our family of brands websites
    ("Affiliate Websites"), with the exception of Stockyards®. You must be
    signed-in as a registered Member of the Passport Program to utilize the
    online and Mobile App membership benefits. Please note, that when you
    utilize the Passport Program for your orders placed via the telephone, you
    will be required, at the time your place your order, to provide proof of
    Membership enrollment, as determined by the sole discretion of
    1-800-Flowers.com. At the present time, the Passport Program may not be
    utilized nor accessed for your orders placed with us at our company owned or
    franchised retail stores.

Cancellation

 3. Your paid Membership fee is fully refundable during the first 30-days of
    your initial enrollment and during the first 30-days of any annual
    Membership renewal, provided that, your Membership benefits have not been
    utilized and you cancel your Membership during the that 30-day period. After
    the 30-day period, your annual Membership fee is non-refundable, unless
    otherwise prohibited by applicable law.

AutoRenewal

4. Your paid Membership in the Passport Program is valid for the term you
selected (“Program Term”) beginning from the date of your enrollment and is
automatically renewed at the end of the Program Term and billed to any eligible
payment method on file, including the payment method used on your most recent
purchase upon the anniversary of your enrollment for successive Program Term
periods, at the then current rates for the Passport Program. The only exception
to automatic renewal is a membership received through a Partner Passport
Membership promotion which, unless noted otherwise, will not automatically renew
upon completion of the initial membership term (see below). Prior to the
automatic renewal and billing, we will notify you at least 30 days, but not more
than 60 days in advance (via the email you used or provided to us at the time of
enrollment) of (i) the pending renewal, (ii) the then current fees and charges
applicable to the Passport Program, and (iii) where you may find more
information about the Passport Program. We will also send you an additional
email confirming your renewal. Should you elect not to be enrolled in our
auto-renewal feature, you may advise us at any time prior to the anniversary of
your Membership renewal by contacting us at our toll-free telephone number
1-800-FLOWERS (1-800-356-9377) or by emailing us
at passportmembership@1800flowers.com and your payment method on file with us
will not be charged. A confirmation email will be sent to you. If you contact us
to discontinue the auto-renewal feature after your Membership has been renewed,
your payment method will have been charged the then current paid annual
membership fee for the Passport Program. Notwithstanding the foregoing, you may
request, and 1-800-Flowers may grant you, a full or pro-rata refund within its
sole discretion based upon the extent that you may have utilized the benefits of
the Passport Program and the period of time remaining on your paid Membership.

Benefits, Restrictions & Exclusions

 5. There currently is no minimum purchase price requirement for your order(s)
    to utilize the Passport Program. The Passport Program may not be available
    in all countries and territories, including but not limited to, deliveries
    to Canada. Please see the 1-800-Flowers.com and Affiliate Websites for
    additional information.

 6. Your Passport Program Membership entitles you to free shipping/no service
    charge on eligible products and locations. Free shipping/no service charge
    is defined as weekday only delivery of your ordered products to your
    designated recipient at available locations, using Standard or Ground
    shipping method or incurring a Standard Service Charge, as defined on the
    1-800-Flowers.com and Affiliate Websites. Free shipping/no service charge
    eligibility is shown for each product on the 1800flowers.com and Affiliate
    Websites, as well as, generally described in paragraph 9 below. If using our
    toll-free telephone number to place your order, our call center
    representative can also provide you with details on product and delivery
    eligibility.

 7. As a Member of the Passport Program you may elect to expedite the delivery
    of your order by paying an additional surcharge for (i) intra-day delivery
    time window, (ii) same-day business day, (iii) next-day business day, or
    (iv) weekend delivery (collectively “Expedited Delivery”), if and when
    available. The additional surcharges for Expedited Delivery are shown for
    each product and tier of delivery on the 1800flowers.com and Affiliate
    Websites. Expedited Delivery of your order may not be available depending
    upon several factors including, but not limited to, the product selected,
    the geographic location of the intended recipient, the time of year
    (seasonal and holiday/non-holiday factors), and the available modes of
    delivery (company owned and third-party vendors). 1-800-Flowers.com reserves
    the right, at any time, and without further notice, to change, modify or
    increase the surcharges for Expedited Delivery.

 8. In the event your purchase order consists of multiple products, some of
    which are eligible for free shipping/no service charge, and others which are
    not, you will be required to pay the shipping and/or services charges
    applicable for ineligible products for the method of delivery selected.

 9. Certain products, services and promotions are excluded from, and may not be
    utilized with, the Passport Program, including but not limited to: (i)
    certain perishable and other products requiring expedited delivery, (ii)
    certain products requiring delivery from specified or remote origination
    points, including but not limited to, orders being delivered international,
    (iii) products and services purchased on or through non-specified affiliate
    websites, including but not limited to, airlines, car rental, associations,
    and other memberships organizations are not eligible, (iv) products
    containing alcohol, (v) Stockyard® products, (vi) certain promotional,
    award, coupon, clearance and discount offers, including but not limited to,
    those offered by non-specified affiliate or marketing partners, and (vii)
    products and services that are not offered on the 1-800-Flowers.com and
    Affiliate Websites.

Alternative Memberships

 10. We sometimes offer certain customers various trial or other promotional
     memberships, which are subject to the Passport Program Terms and Conditions
     except as otherwise stated in the promotional offers. Trial members may at
     any time choose not to continue onto paid membership at the end of the
     trial period.

Member Information & Communications

 11. Members may update or change their account information by accessing their
     Member profile at www.1800flowers.com and the Affiliate Websites.

 12. The Celebrations Passport Program is for Member's individual personal
     consumer use only and may not be utilized by, or on the behalf of,
     businesses, commercial enterprises and third parties, including group
     purchases. The Passport Program may not be used by 1-800-Flowers.com
     Business Gifting Services customers and other corporate accounts, nor for
     the purpose of resale, profit, business or commercial purposes. You may not
     transfer or assign your Membership, or the benefits of the Passport
     Program.

 13. All Member notifications, transactional communications, confirmations and
     updates will be sent to you via the email account which you provided to us
     at the time of enrollment or thereafter. From time-to-time
     1-800-Flowers.com and the Affiliate Websites may wish to inform you of
     additional promotions and services which may, or may not be, associated
     with the Passport Program. By registering as a Member of the Passport
     Program, you grant your permission and consent to, receiving emails and
     other communications from 1-800-Flowers.com and its affiliates at the email
     and postal addresses which you have provided to us at the time of your
     enrollment. Should you wish to opt-out of the non-transactional
     communications you may receive from us or our affiliates please refer to
     the instructions set forth in the 1-800-Flowers.com Privacy Notice.

 14. 1-800-Flowers.com reserves the right, within our sole discretion, to refuse
     to accept and process any and all customer orders and suspend, discontinue,
     and refuse the utilization of any of the Membership benefits of the
     Passport Program to anyone in the event of advertising or marketing errors
     and/or the actual or suspected misuse, fraud and abuse associated with the
     Passport Program or any and all other offers, promotions and discounts
     which may be offered from time-to-time by 1-800-Flowers.com or its
     affiliates, subject to applicable law.

 15. 1-800-Flowers.com reserves the right, at any time, and without further
     notice, to change, modify or discontinue the Passport Program (including
     but not limited to, Membership fee and surcharges) however, any changes to
     the Membership fees will only apply if and when your Passport Program
     Membership is renewed. Moreover, 1-800-Flowers.com reserves the right to
     make any changes, modifications, additions or deletions from these Terms
     and Conditions of the Passport Program, and the 1-800-Flowers.com Terms of
     Use and Privacy Notice, with or without notice, subject to applicable law.


FREE TRIAL MEMBERSHIP PROMOTION TERMS AND CONDITIONS

 1. Purchase of specified products and/or services is required for Passport Free
    Trial enrollment.

 2. You must be at least 18 years of age or older to enroll for Free Trial
    Membership in the Passport Program and be the record holder of a valid
    eligible payment method issued by a financial institution acceptable to
    1-800-Flowers.com. Your payment method information shall be maintained on
    file with 1-800-Flowers.com and its Affiliate Websites. While you will not
    be charged for your free trial, having your payment method on file will
    allow us to automatically upgrade you to a paid membership plan at the end
    of the trial period (see above).

 3. Free trial members enjoy all the benefits as paid members.

At the end of the free trial period, you will be automatically upgraded to the
applicable Program Term membership (see above) for the Program Term membership
fee stated in your free trial offer. When we upgrade your membership, we use the
same payment method you gave us when you signed up for your free trial. If we
cannot successfully charge this payment method, we will attempt to use another
payment method on file with us on your account. If we are unable to successfully
bill your account, we will contact you via the email which you provided to us at
the time of your Free Trial Membership enrollment. If you do not elect to
upgrade to a paid membership, you can opt-out at any time during the free trial
period by contacting us at our toll-free telephone number 1-800-FLOWERS
(1-800-356-9377) or sending an email at passportmembership@1800flowers.com and
referencing the telephone number or email address associated with your
membership, and your payment method on file with us will not be charged. A
confirmation email will be sent to you.

 5. Prior to your Program Term Passport membership renewal we will notify you in
    advance (via the email address you used or provided to us at the time of
    enrollment in your free trial membership) of (i) fees and charges applicable
    for the Program Term membership (ii) the effective date of your Program Term
    membership, and (iii) where you may find more information about the Passport
    Program. See Passport Term and Conditions AutoRenewal (paragraph 4) above.

 6. Unless otherwise stated by these Terms and Conditions of the Free Trial
    Membership Promotion, all other Passport Terms and Conditions (above) apply
    during the free trial period.

Partner Passport Promotional Membership Terms and Conditions

 1. We sometimes offer certain customers a Partner Passport Promotional
    Membership, which is subject to the Passport Program Terms and Conditions
    except as otherwise stated in the promotional offers or Passport Terms and
    Conditions. These members may choose to cancel their Passport Promotional
    membership at any time and their promotional membership will not
    automatically renew at the end of the initial membership period.

 2. Purchase of specified products and/or services is required for Partner
    Passport Promotional Membership.

 3. Partner Passport Promotional members enjoy all the benefits as paid members.

 4. At the end of the initial promotional membership period, you will not be
    automatically upgraded to a paid annual membership. You may, however, choose
    to enroll into a paid membership program at any time.

 5. Unless otherwise stated by these Terms and Conditions of the Partner
    Passport Promotional Membership, all other Passport Terms and Conditions
    (above) apply during the promotional membership period.



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