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 * Home
 * About Us
 * Contact Us
 * Vendor Portal

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 * Home
 * About Us

 * Contact Us
 * Vendor Portal

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Wine & Spirits Retail Marketing Inc. (WSRM) is a comprehensive retail solutions
provider for wine and spirits businesses, offering a range of services including
retail models, marketing, e-commerce, and operational support. Founded in 1974,
WSRM operates three distinct retail concepts - The Douglas Group, Liquor
Warehouse, and Wines & More - while providing inventory management, staff
training, and data-driven product selection recommendations to its franchisees.


COMPANY OVERVIEW

Wine & Spirits Retail Marketing Inc. (WSRM) was founded in 1974 by John
Haronian, starting with a single liquor store called Douglas Liquors in North
Providence, RI. Over the years, the company has evolved into a franchising
model, offering operational and marketing services to independently owned stores
across Rhode Island and Massachusetts. With a network of 20 stores generating
average annual per-store sales far exceeding $3 million, WSRM has established
itself as a leader in the beverage alcohol retail sector. The company's senior
leadership, with decades of experience in the industry, is dedicated to building
retail businesses that cater to both today's customers and tomorrow's consumers.
WSRM's entrepreneurial spirit and progressive approach have been instrumental in
its success, with the company continuously adapting to market changes and
consumer trends.



DISTINCT RETAIL MODELS

WSRM operates three distinct retail models tailored to different customer
segments and shopping experiences. The Douglas Group focuses on providing
friendly service and community involvement in neighborhood stores, typically
ranging from 7,000 to 10,000 square feet with 3,500-4,000 SKUs. Liquor Warehouse
offers a warehouse experience with discounted prices through bulk purchasing,
targeting price-conscious consumers in 12,000-15,000 square foot stores. Wines &
More, the largest format at 17,000-26,000 square feet, is a destination for
affluent customers, boasting extensive wine selections, over 1,400 craft beers,
rare spirits, and knowledgeable staff conducting product seminars.




COMPREHENSIVE SERVICES





WSRM offers a wide range of services to support its franchisees and retail
partners, including:

 * Marketing services such as vendor management, demographic studies, private
   label development, loyalty programs, and digital/traditional marketing
 * Operational support including staffing, training, forecasting, and product
   selection recommendations based on trends and data
 * E-commerce solutions like contactless delivery, mobile apps, and technologies
   to adapt to market changes
 * In-store merchandising and signage to showcase unique items and special
   offers

The company's Business Development & IT department is dedicated to identifying
trends and developing new areas of revenue, with a focus on customer service and
user experience.



INVENTORY MANAGEMENT SUPPORT

WSRM supports its franchisees' inventory management by providing data-driven
product selection recommendations, handling ordering and tracking, and
optimizing in-store merchandising. The company's Division Manager for Liquor
Warehouse oversees inventory levels and ordering for that retail model. By
leveraging bulk purchasing power, WSRM allows franchisees to stock up on popular
items at lower costs, helping them maintain appropriate inventory levels without
the administrative burden.




About Us

WSRM, Inc.

1-844-WSRMINC

1405 Douglas Avenue

North Providence, RI 02904






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