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URL: https://jobs.adidas-group.com/job/Metzingen-Senior-Cashier-%28mfd%29-39hweek%2C-Factory-Outlet-Metzingen-BW/1134936301
Submission: On December 23 via api from IE — Scanned from DE

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GET #

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SENIOR CASHIER (M/F/D) 39H/WEEK, FACTORY OUTLET METZINGEN

Purpose & Overall Relevance for the Organization:


Contributes to the achievement or exceeding of sales figures and KPI targets by:
• Creating an emotional connection with the customer and representing the brand
values
• Serving customers and diligently executing store operations
• Using specialist knowledge and experience to give feedback and support to
certain team members


Responsibilities: 


• Pays attention to correct payment processes including careful product handling
• Ensures ordering of means of payment
• Completes cashing-up procedures
• Takes responsibility for complaint management and the processing of customer
orders 
• Conducts inventories of small parts
• Is aware of store targets and actively works to meet or exceed these by using
all the resources 
available
• Identifies improvement possibilities and communicates suggestions to Store
Management in order 
to steer commercial success
• Is responsible for the onboarding and initiation training of new cashiers
• Is a role model for customer service, using the customer service model
• Shares his/her customer service experience and coaches selected team members
so that they can 
strengthen their skills in this area
• Maintains an appealing, pleasant and inviting environment for customers to
shop in and pays 
attention to tidiness and cleanliness (if applicable)
• Complies with store rules and procedures (SOM regulations) and maintains a
safe and pleasant 
working environment
• Collaborates productively and respectfully with team members to meet or exceed
store targets
• Is always willing to support other team members, if required, and guides the
team
• Signalizes a desire to continually learn and seizes all available
opportunities to advance his/her 
development and increase performance

Endless Aisle (if applicable): informs customers about new ordering/sales
possibilities in the online 
shop and uses the Endless Aisle tablet to offer product descriptions and/or
customer feedback on 
products during the sales process
• Click & Collect (if applicable): supervises and monitors new online orders
which are placed by online 
customers and have to be reserved, packed and handed over to the customer in the
store 


Authorities:


• Conducts feedback conversations
• Returns and exchange management, handling of minor complaints, higher level of
authorization in 
the inventory management system 
• Represents the (Assistant) Cash Desk Manager and Floor Manager in their
absence (if applicable)


Key Relationships: 


• Customers 
• Colleagues and supervisors


Knowledge, Skills and Abilities:


• Competence of an Advanced Retail Professional
• Expectations booklet for ARP
Requisite Education and Experience/Minimum Qualifications: 
• Vocational training in retail or apprenticeship as a sales associate and
multi-year work experience 
• At least 12 months of work experience in sport and/or fashion retail, advanced
sales experience and 
a solid knowledge of products, retail and the industry
• Basic knowledge of English
• Basic literacy and numeracy skills and advanced communication skills

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH.
JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER
THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND
DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE:
THIS IS HOW WE WIN WHILE PLAYING FAIR.



 * COURAGE: Speak up when you see an opportunity; step up when you see a need..
 * OWNERSHIP: Pick up the ball. Be proactive, take responsibility and
   follow-through.
 * INNOVATION: Elevate to win. Be curious, test and learn new and better ways of
   doing things.
 * TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
 * INTEGRITY: Play by the rules. Hold yourself and others accountable to our
   company’s standards.
 * RESPECT: Value all players. Display empathy, be inclusive and show dignity to
   all.



adidas celebrates diversity, supports inclusiveness and encourages individual
expression in our workplace. We do not tolerate the harassment or discrimination
toward any of our applicants or employees. We are an Equal Opportunity Employer.


JOB TITLE:  SENIOR CASHIER (M/F/D) 39H/WEEK, FACTORY OUTLET METZINGEN

Brand: 
Location:  Metzingen
TEAM:  Retail
State:  BW
Country/Region:  DE
Contract Type:  Full time
Number:  518631
Date:  Dec 21, 2024

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