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Introduction

For many years now the Muslim communities in the UK have suffered anti-Muslim
incidents and expressed a need for a nationally coordinated means of reporting
such incidents. The MAMA Project will provide a means for such incidents to be
reported, recorded and analysed, working to ensure this data is accurate and
reliable and the victims and witnesses affected receive support. This project
also works with police forces across England, Wales and Scotland in order to
ensure access to justice for victims through the prosecution of perpetrators.

We are an independent, non-governmental organisation which works on tackling
anti-Muslim hatred and therefore our work is not influenced or wholly shaped by
Government. However, we work with Central Government to raise the issues of
anti-Muslim hatred at a policy level and our work helps to shape and inform
policy makers, whilst ensuring that an insight is brought into this area of work
through the systematic recording and reporting of anti-Muslim hate incidents and
crimes.

What is TellMAMA?

Measuring Anti-Muslim Attacks (MAMA) is a secure and reliable service that
allows people from across England to report any form of Anti-Muslim abuse. We
have created a unique portal where you may address your concerns and record any
incident that you experience as a result of your Muslim faith or someone
perceiving you to be Muslim. By using our ‘Submit a Report‘ section, you can
describe the details of the abuse you suffered, whether verbal or physical, and
then add in the location of the attack so that we can effectively map incidents
across England. We can also refer you for support through partner agencies if
you have been a victim of an Anti-Muslim incident.


WHAT IS AN ANTI-MUSLIM INCIDENT?

TELL MAMA classifies an anti-Muslim incident as any malicious act aimed at
Muslims, their material property or Islamic organisations and where there is
evidence that the act has anti-Muslim motivation or content, or that the victim
was targeted because of their Muslim identity. This also includes incidents
where the victim was perceived to be a Muslim.

Reporting an incident to us is incredibly easy. You can do so via the Telephone,
Email, SMS, Facebook or Twitter. Once we have your information secured, one of
our trained case workers will call you to discuss the issue further and ensure
we have all the details we require to record the incident accurately and offer
you our support. However, it should be noted that we reserve the right to make
an informed judgement on whether cases are anti-Muslim prejudiced in their
nature or not and wholly based on the evidence presented to us. It should also
be acknowledged that some of the material that we receive which the victim may
perceive as being anti-Muslim in nature, may not be reflected in the evidence
presented to us and we will write back to the victim explaining the course of
action taken and why we believe that it cannot be classified as such.

We also will, from time to time, ensure that we challenge anti-Muslim narratives
where we see them and where there are blogs, statements or newspaper articles
which promote them. This does not take away from the fact that where members of
Muslim communities promote prejudice themselves, we will also challenge those
narratives and any behaviours related to them. This is an important part of the
work in countering prejudice, intolerance and bigotry.


WHO IS THIS SERVICE AIMED AT?

This service is for anyone who suffers, or has suffered, an incident as a result
of their Muslim faith (or perceived Muslim faith). The MAMA project can also
record incidents by Muslims against other Muslims, which may be due to
intra-religious issues, and caseworkers will be able to log these incidents
specifically so that a variety of issues can be mapped and support provided for
different cases of anti-Muslim incidents.

How will it benefit you?

If Anti-Muslim hate incidents are ever to be stopped, it is essential that you
report any crime committed against you or that you have witnessed take place on
another person. By reporting attacks, you can help us create a rich picture of
where more needs to be done to tackle Anti-Muslim hate incidents and crimes
throughout the UK and this allows us to map the areas of the country in which
Anti-Muslim incidents are most frequent. This will enable local police forces
and social support services to target their resources most efficiently and
effectively to ensure the community benefits from better safety and security. We
will work together with communities to try to put an end to faith-based hate
crime and provide the space for Muslims to speak freely and openly about
anti-Muslim hate crime and gain the support they may need.

What is it that you record?
TELL MAMA is not a project based on protecting any religion from scrutiny and
debate. More information on this is provided in the ‘Frequently Asked Questions‘
section in this site where we lay out what the basis of our work is. However,
there has been a lot of confusion over the years around the terms Islamophobia
and anti-Muslim prejudice. We focus on and use the term anti-Muslim prejudice
and we also acknowledge the work of the Runnymede Trust on Islamophobia and
which was ground-breaking in 1997. The National Commission on Islamophobia
outlined specific contextual meanings to the term and also highlighted, for the
first time, tangible social phenomena related to Islamophobia.

We within TELL MAMA want to outline our clear position of what anti-Muslim
prejudice is. Essentially, understanding this position starts to flesh out the
basis of what we are measuring and assisting victims on. Anti-Muslim prejudice
is defined as a dread, fear, dislike and hatred of Muslims, and also can include
the practice of discrimination against Muslims by excluding them from the
economic, social and public life of the nation. Anti-Muslim prejudice is
therefore a driver which can fuel practices of exclusion and discrimination.

Anti-Muslim prejudice whilst being targeted against the followers of Islam,
(Muslims), can also sometimes include opinions on Islam such as that it has no
common values with other cultures, is inferior to the ‘West,’ and is a violent
political ideology rather than a religion. Anti-Muslim prejudice in this context
can therefore promote a social stigma towards Muslims and Islam, namely by
creating a sense of fear and dread about them.

Anti-Muslim prejudice can therefore be based on indiscriminate negative
attitudes or emotions directed at Muslims and in some instances, to Islam. The
Runnymede Trust lists negative attitudes to Islam through the 1997 report
entitled, ‘Islamophobia, a Challenge For Us All.’ We must add though that the
primary focus of our work is on anti-Muslim prejudice and each victim who
reports to TELL MAMA, will have their case reviewed on a case by case basis
since each incident is unique. In some of these cases, hate and prejudice is
targeted at the victim, who happens to be Muslim as well as to Islam. The
conflation of the religion with the rights of the individual has therefore
developed a complex and quite confusing situation in this area of work
especially when there are two competing social terms of Islamophobia and
anti-Muslim prejudice. As suggested before, for the purposes of our work, we
focus on the anti-Muslim prejudice elements.


WHAT ARE THE CLASSIFICATIONS OF INCIDENTS?



Incidents are classified as follows: 1. Extreme Violence – i.e, a violent attack
on a person / property that has the potential to cause the loss of life or
Grievous Bodily Harm (GBH). 2. Assault – i.e, a physical attack against a person
which does not pose a threat to their life and is not GBH. This includes objects
being thrown at someone, even if the object misses. 3. Damage and Desecration of
Property – i.e, this includes anti-Muslim graffiti being daubed on Muslim
property and damage to vehicles motivated by anti-Muslim hatred. 4. Threats –
Any clear and specific threat, whether physical, verbal or written. If the
threat is not clear and specific then the incident should be recorded as Abusive
Behaviour. 5. Abusive Behaviour – Verbal or written anti-Muslim abuse. 6.
Anti-Muslim Literature – Mass produced and mass mailed literature with
anti-Muslim content.

You can classify your report under one or more of the above headings and there
is also an opportunity for you to explain in detail to MAMA what happened. For
example, you may have suffered threats and abusive behaviour and then you may
have been subject to an assault. If you perceive that this has been because of
your Muslim faith (perceived or real), you would mark the threats, abusive
behaviour and assault boxes on the ‘Report an Attack’ page. Multiple issues can
therefore be reported. If you struggle to classify the incident yourself, our
caseworkers will be happy to assist you with this.



Copyright © Faith Matters 2024. Copyright © TellMAMAUK 2024.

Tell MAMA is a national project of Faith Matters CIC.


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