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Submitted URL: https://contactknowi.com/
Effective URL: https://www.knowi.com/
Submission: On June 16 via api from US — Scanned from DE
Effective URL: https://www.knowi.com/
Submission: On June 16 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
<form class="signin">
<div class="modal-header">
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<h4 class="modal-title">Login</h4>
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<div class="modal-body">
<div class="alert-area">
<div class="alert alert-error"></div>
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<fieldset class="textbox">
<div id="user" class="control-group">
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<button id="sign-in" type="submit" class="btn btn-primary">Sign In</button>
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<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"> × </button>
<h4 class="modal-title">Login</h4>
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<div class="modal-body">
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<div class="alert alert-error"></div>
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<div class="modal-footer">
<a id="alternative-2fa-verification" class="pull-left">Send code via EMAIL?</a>
<button id="2fa-sign-in" type="submit" class="btn btn-primary">Login</button>
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<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"> × </button>
<h4 class="modal-title">Book your 30 minute demo!</h4>
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<div class="modal-body">
<div class="row header-row-fluid">
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<div class="control-group">
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<div class="col-sm-6">
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<div class="row header-row-fluid">
<div class="col-sm-12">
<div class="control-group input-box">
<label class="control-label" for="schedule-demo-use-case">Outline your use case*</label>
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<div class="modal-footer">
<button id="schedule-demo-submit" type="submit" class="btn btn-primary">Schedule Demo</button>
<div class="signup-terms"> By Scheduling Demo, you agree to our <a href="javascript:" class="terms-modal">Terms and Conditions</a>. </div>
</div>
</form><form class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"> × </button>
<h4 class="modal-title">Start your 21 day free trial now!</h4> No payment details required. No obligations.
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<div id="signup-success" class="alert alert-info" style="display: none">
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<div class="alert alert-error signup-fail" style="display: none">
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<span class="help-inline">Invalid Email, You can't sign up with a personal email account</span>
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<div class="row header-row-fluid">
<div class="col-sm-6">
<div id="new-user-pass" class="control-group input-box">
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<meter max="5" class="password-strength-meter"></meter>
<span class="help-inline">Your password is not strong enough</span>
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<div class="col-sm-6">
<div id="signup-company" class="control-group">
<label class="control-label" for="signup-company-name"> Company</label>
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<div class="row header-row-fluid">
<div class="col-sm-6">
<div id="phone-control" class="control-group">
<label class="control-label" for="phone">Phone</label>
<div class="controls">
<input class="form-control" id="phone" name="phone" type="tel">
<span class="help-inline">Required</span>
</div>
</div>
</div>
</div>
</div>
<div class="modal-footer">
<button id="sign-up" type="submit" class="btn btn-primary signup">Start Free Trial</button>
<div class="signup-terms"> By Signing up, you agree to our <a href="javascript:" class="terms-modal">Terms and Conditions</a>. </div>
</div>
</form>Text Content
* Product
Dashboards & Visualizations
EXPLORE
Embedded Analytics
EXPLORE
Self-Serve Analytics
EXPLORE
Gen AI powered Analytics
EXPLORE
Best In Class BI Capabilities
EXPLORE
Data-As-A-Service
EXPLORE
Not sure where to start? Give us a call and our support team will help find
the right product for you
* Why Knowi
* Pricing
* Resources
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Knowledge Center
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Docs Video Tutorials Security About Knowi
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UNIFY YOUR
ANALYTICS
BI WITHOUT BS.
(AND YES, IT'S AI-POWERED. DUH.)
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Knowi is a full stack platform that offers seamless integration across all data
sources and empowers users with AI and search based analytics.
TRUSTED BY THE WORLD'S BEST
SIMPLIFY ANALYTICS FOR YOUR WHOLE TEAM
SEAMLESS DATA INTEGRATION FROM ANY SOURCE
Join across sources both from unstructured and structured sources including
NoSQL databases, without requiring the data to be centralized.
USE THE POWER OF NLP FOR DECISION MAKING
Ask questions in Slack or Teams or within Knowi in plain English and get
immediate results as well as share and collaborate in a data driven way like
never before.
ONE PLACE FOR YOUR DATA, VISUALIZATION AND ANALYTICS
Skip those ETL hassles and effortlessly integrate different sources to
visualize, analyze, share, and collaborate across your entire company.
GET TO MARKET FASTER WITH EMBEDDED ANALYTICS
Reduce your time to market by skipping the moving and transforming data part of
your project and just move directly to building the data visualizations to
embed.
SECURITY & GOVERNANCE
Knowi combines role-based and row-level security, tailored to user permissions,
ensuring comprehensive, flexible data protection.
FLEXIBLE DEPLOYMENT OPTIONS
Opt for an on-premise setup, using native configurations, Docker, or Kubernetes,
to keep your data within your own infrastructure or leverage our expertly
managed cloud service for ease and efficiency.
BUILT FOR SCALE
Knowi is engineered to effortlessly handle extensive data volumes. Many of our
clients trust us with their petabyte-scale raw data to unlock their potential.
UNLOCKING INSIGHTS FOR EVERYONE
SALES & MARKETING
Knowi provides teams a unified platform, delivering a comprehensive view across
all sales and marketing data silos. With real-time alerts, customizable
dashboards, and search-based analytics in plain English, effortlessly streamline
your insights.
ENGINEERING
Knowi goes beyond a conventional BI tool - it's a transformative force for data
engineers. Revolutionize your strategy by creating Data-as-a-Service components
that span across all your datasources, uniting your team under one platform.
CUSTOMER SUCCESS
Knowi specializes in empowering customer success teams by offering tailor-made
strategies through a comprehensive, unified platform. This integration
simplifies the process of identifying at-risk customers, optimizing engagement,
and unlocking growth opportunities, all within a single, user-friendly
interface.
HEAR WHAT OUR PARTNERS HAVE TO SAY
KNOWI TROUNCED OTHER BUSINESS INTELLIGENCE TOOLS
My team tested various data visualization tools like PowerBI, Domo, Sisense,
Knowi and Knowi emerged as the top choice for its speed in creating useful
dashboards and ease of use for non-technical users. While we selected Knowi as a
viz tool, I'm also happy we did so from a data engineering perspective. Knowi's
architecture models data thoughtfully, which I'd credit for enabling a
collection of elegant features.
Phil Bryant
Vice President, Business Intelligence,
MacroFab, Inc
WE WERE DRAWN TO KNOWI FOR ITS CAPABILITY TO PROCESS DATA FROM VARIOUS APIS AND
ELASTIC SEARCH.
The integration of Knowi's data services into our data platform marked a
significant leap in our data management capabilities. Today, 90% of transactions
leverage Knowi as a data service platform, rather than just for visualization.
This evolution underscores the versatility and robustness of Knowi's offerings.
Maksim Pavlishin
Head of Engineering,
Ampush
KNOWI IS AN EXCEPTIONAL BI PLATFORM, ESPECIALLY FOR STARTUPS
It perfectly balances flexibility and ease of use, backed by a supportive and
responsive team. At Hometime, Knowi has become an indispensable part of our BI
platform, seamlessly fitting our needs and exceeding our expectations.
Gonzalo Perez Fariña
Business Intelligence Lead,
Hometime
AS A NON-TECHNICAL FOUNDER, HAVING A TOOL LIKE KNOWI IS A GAME-CHANGER
and Knowi's support team's willingness to answer our questions and engage in the
community Slack channel is an incredible asset.
...keep up the great work - we love using your product and your team is a
delight to work with.
Lillian Rafson
Founder & CEO,
Pack Up + Go
Phil B.
Vice President, Business Intelligence
Maksim P.
Head of Engineering
Gonzalo F.
Business Intelligence Lead
Lillian R.
Founder & CEO
TURN YOUR DATA INTO ACTIONS
Make quicker decisions with the best analytics solution.
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TERMS, CONDITIONS AND PRIVACY POLICY
IF YOU REGISTER FOR A FREE TRIAL OF THE SERVICE, THE APPLICABLE PROVISIONS OF
THIS AGREEMENT ALSO GOVERN YOUR USE OF THOSE SERVICES
* Terms of Service
* Privacy Policy
TERMS OF SERVICE
These Terms of Service ("Terms") are between you ("you" or "Customer") and
Knowi, Inc. ("Knowi," "we," "us," or "our"). Please read them carefully. They
form a contract between you and Knowi that governs your access to and use of the
Knowi Services. You may use the Services only if you have the power to form a
contract with Knowi and are not barred under any applicable laws from doing so.
Your use of or registration for any of the Services will constitute your
agreement to be bound by these Terms. If you do not agree to be bound by these
Terms, you must not use the Services. If you are using the Services on behalf of
an organization, unless that organization has a separate paid contract in effect
with us, you are agreeing to these Terms for that organization, and representing
to Knowi that you have the authority to bind that organization to these Terms
(in which event, "you" and "you" will refer to the organization). If you are
using the Services on behalf of an organization that has a separate paid
contract in effect with us, the terms of that contract will govern your use of
the Services.
These Terms may be modified from time to time. The date of the most recent
revisions will appear on this page, so please check back often. Your use of or
continued access to the Services after any changes constitutes your acceptance
of those changes, whether or not you have reviewed them. If you do not agree to
changes to the Terms, you must stop using the Services and cancel your user
account.
For ease of reference, these Terms are broken into the following sections:
1. Definitions
2. Availability of the Services
3. Your Responsibilities relating to Use of the Services
4. Fees and Payment
5. Cancellation of Services
6. Confidentiality
7. Ownership
8. No Warranty
9. Indemnification
10. Limitation of Liability
11. Suspension and Termination of your Use of the Services
12. General Provisions
* DEFINITIONS
"Account" means an online account created by you or on your behalf within the
Services. "Administrator" means a User you identify as having administrative
rights including, without limitation, the permission to add licenses, cancel
licenses and define the scope of the Services. "Affiliate" means, with
respect to a party, any entity which directly or indirectly controls, is
controlled by, or is under common control with such party (where "control"
means ownership or control, directly or indirectly, of more than 50% of the
voting interests of the subject entity). "Content" means data, text, audio,
video, images or other content. "Documentation" means written or online user
documentation that describe the functionality, operation, and use of the
Services, and that Knowi provides or makes generally available to customers
of the Services. "Services" refers, collectively, to the hosted storage
solution we provide for online storage, sharing and processing of Content,
the Software, the Website, and Documentation. "Software" means the software
used, provided or made available by Knowi for use in connection with the
Services. Software includes the Knowi Data Connector Software which is that
portion of the Software that is installed on Customer's local server,
desktop, mobile or other device (for example, mobile apps, desktop apps, and
group apps) and enables a User to submit data to Knowi. "User" means an
individual who accesses the Services and Software. "Website" means any
websites owned or operated by Knowi, including those located at and
www.knowi.com.
* AVAILABILITY OF THE SERVICES
* SERVICES.
We will make the Services available for your use on a non-exclusive basis
and in strict compliance with these Terms and all applicable laws. Your use
includes allowing Users to transmit, store, share, retrieve, and process
Content through the Services solely through an Account registered to you
and in accordance with the orders you place with Knowi. In the event that
your Users exceed the quantity or User type for which you paid, you agree
to pay for your additional Users at Knowi's then-current pricing.
* SOFTWARE PROVIDED FOR USE WITH THE SERVICES.
Subject to your continued compliance with these Terms, we grant you the
nonexclusive, nontransferable, worldwide, personal license to install and
use the Knowi Data Connector for the sole purpose of submitting data into
Knowi Service.
* SUPPORT FOR THE SERVICES.
Knowi will provide the level of support you select in your order from those
we make available.
* UPDATES TO THE SERVICES.
We reserve the right, in our sole discretion, to change, update, and
enhance the Services at any time including to add functionality or features
to, or remove them from, the Services. We may also suspend the Services or
stop providing the Services all together.
* FREE TRIALS.
If you register on our website or via a Service Order for a Free Trial, we
will make the Service available to you under the Free Trial until the
earlier of (a) the end of the Free Trial period for which you registered to
use the Service, or (b) the start date of any Full Knowi Service
subscription ordered by you for such Service, or (c) termination by us in
our sole discretion. Additional Free Trial terms and conditions may appear
on the Free Trial registration web page. Any such additional terms and
conditions are incorporated into this Agreement by reference and are
legally binding. We reserve the right, in our absolute discretion, to
determine your eligibility for a Free Trial, and, subject to applicable
laws, to withdraw or to modify a Free Trial at any time without prior
notice and with no liability, to the greatest extent permitted under law.
ANY DATA YOU ENTER INTO THE SERVICE, AND ANY CONFIGURATION CHANGES MADE TO
THE SERVICE BY OR FOR YOU, DURING YOUR FREE TRIAL WILL BE PERMANENTLY LOST
UNLESS YOU PURCHASE A SUBSCRIPTION TO THE SAME SERVICE AS THOSE COVERED BY
THE FREE TRIAL OR EXPORT SUCH DATA, BEFORE THE END OF THE FREE TRIAL
PERIOD. IF YOUR SUBSCRIPTION DOES NOT INCLUDE FEATURES AVAILABLE IN THE
FREE TRIAL, YOU MUST EXPORT YOUR DATA BEFORE THE END OF THE TRIAL PERIOD OR
YOUR DATA WILL BE PERMANENTLY LOST. Please review the applicable
Documentation for the Service during the Free Trial period so that you
become familiar with the functionality and features of the Service before
you make your purchase.
* YOUR RESPONSIBILITIES RELATING TO USE OF THE SERVICES.
* PASSWORDS AND ACCOUNT.
To obtain access to certain Services, you will be required to obtain an
Account with Knowi by completing a registration form and designating a user
ID and password. Until you apply for and are approved for an Account, your
access to the Services will be limited to those areas of the Services, if
any, that Knowi makes available to the general public. You agree and
represent that all registration information you provide is accurate,
complete, and current, and that you will update it promptly when that
information changes. Knowi may withdraw Account approval at any time in its
sole discretion, with or without cause. You are responsible for
safeguarding the confidentiality of your User ID and passwords, and for all
activities that take place with your Account. Knowi will not be liable for
any loss or damage arising from any unauthorized use of your Account.
* NOTICES FROM KNOWI.
You acknowledge that once you have registered with us, we may send you
communications or data regarding the Services using electronic means. These
may include, but are not limited to (i) notices about your use of the
Services, including any notices concerning violations of use, (ii) updates
to the Services, (iii) promotional information and materials regarding
Knowi's products and services, and information the law requires us to
provide. We give you the opportunity to opt-out of receiving certain of
these communications from us by following the opt-out instructions provided
in the message. However, even if you opt-out, you understand that we may
continue to provide you with required information by e-mail at the address
you specified when you signed up for the Services or via access to a
website that we identify. Notices we e-mail to you will be deemed given and
received when the e-mail is sent. If you don't agree to receive required
notices via e-mail, you must stop using the Services. If you provide Knowi
with legal notices, you must transmit it to us via email to
legal@cloud9charts.com. Any such notice, in either case, must specifically
reference that it is a notice given under these Terms.
* NOTICES FROM YOU REGARDING UNAUTHORIZED USE.
You agree to notify us promptly in writing when you become aware of any
unauthorized use of an Account, the Content or the Services, including if
you suspect there has been any loss, theft or other security breach of your
password or user ID. If there is an unauthorized use by a third party which
obtained access to the Services through you or your Users, whether directly
or indirectly, you agree to take all steps necessary to terminate the
unauthorized use. You also agree to provide Knowi with any cooperation and
assistance related to that unauthorized use which we reasonably request.
* CONTENT.
Knowi does not monitor any data transmitted or processed hrough, or stored
in, the Services. You agree that you:
* are responsible for the accuracy and quality of all Content that is
transmitted or processed through, or stored in, your Account;
* will ensure that the Content (including its storage and transmission)
complies with these Terms, and applicable laws and regulations;
* will promptly handle and resolve any notices and claims from a third
party claiming that any Content violates that party's rights, including
regarding take-down notices pursuant to the Digital Millennium Copyright
Act;
* will maintain appropriate security, protection and backup copies of the
Content, which may include (A) the use of encryption technology to
protect the Content from unauthorized access and (B) routine archiving of
the Content. Knowi will have no liability of any kind as a result of any
deletion, loss, correction, or destruction of Content or damage to or
failure to store or encrypt any Content.
* USE RESTRICTIONS.
You are responsible for Users' compliance with these Terms and for the
quality, accuracy and legality of the Content. You will not, and will
ensure that your Users do not
* use the Services in any manner or for any purpose other than as expressly
permitted by these Terms including, without limitation, allowing Power
Users to use the logins of your Business Partner Users;
* sell, rent, resell, lease, or sublicense the Services to any third party;
* modify, tamper with or otherwise create derivative works of the Services;
* reverse engineer, disassemble or decompile the Services, or attempt to
derive source code from the Services;
* remove, obscure or alter any proprietary right notice related to the
Services;
* use the Services to send unsolicited or unauthorized junk mail, spam,
chain letters, pyramid schemes or any other form of duplicative or
unsolicited messages;
* store or transmit Content: (A) containing unlawful, defamatory,
threatening, pornographic, abusive, or libelous material, (B) containing
any material that encourages conduct that could constitute a criminal
offense, or (C) that violates the intellectual property rights or rights
to the publicity or privacy of others;
* use the Services to store or transmit viruses, worms, time bombs, Trojan
horses or other harmful or malicious code, files, scripts, agents or
programs;
* interfere with or disrupt servers or networks connected to the Services
or the access by other Knowi client to the servers or networks, or
violate the regulations, policies or procedures of those networks;
* access or attempt to access Knowi's other accounts, computer systems or
networks not covered by these Terms, through password mining or any other
means; or
* access or use the Services in a way intended to avoid incurring fees,
exceeding usage limits and the like.
* THIRD PARTY SERVICES AND CONTENT.
All transactions using the Services are between the transacting parties
only. The Services may contain features and functionalities linking or
providing you with certain functionality and access to third party content,
including Web sites, directories, servers, networks, systems, information
and databases, applications, software, programs, products or services, and
the Internet as a whole. You acknowledge that Knowi is not responsible for
such content or services. We may also provide some content to you as part
of the Services. However, Knowi is neither an agent of any transacting
party nor a direct party in any such transaction. Any of those activities,
and any terms associated with those activities, are solely between you and
the applicable third-party. Similarly, we are not responsible for any third
party content you access with the Services, and you irrevocably waive any
claim against Knowi with respect to such sites and third-party content.
Knowi has no liability, obligation or responsibility for any such
correspondence, purchase or promotion between Customer and any such
third-party. You are solely responsible for making whatever investigation
you feel is necessary or appropriate before proceeding with any transaction
with any of these third parties and your dealings with any third party
related to the Services, whether online or offline, including the delivery
of and payment for goods and services. In the event you have any problems
resulting from your use of a third party service, or suffer data loss or
other losses as a result of problems with any of your other service
providers or any third-party services, we are not responsible unless the
problem was the direct result of our breaches.
* FEES AND PAYMENT
* FEES.
You agree to pay, using a valid credit card (or other form of payment which
we may accept from time to time), the charges and fees (such as recurring
monthly or annual fees) set forth in Schedule A, Taxes (as defined below),
and other charges and fees incurred in order to access the Services. You
will pay Fees in the currency we quoted for your account (and we reserve
the right to change the quoted currency at any time). We will automatically
charge your credit card or other account at the start of the billing period
and at the start of each renewal period. Except as specifically set forth
in this section, all Services are prepaid for the period selected (monthly,
annually or otherwise) and are non-refundable. This includes accounts that
are renewed.
* FEES FOR UPGRADE.
If you upgrade or expand consumption of the Services , additional fees may
be due at Knowi's then-current pricing. If additional fees are due, those
fees will be immediately charged to your credit card or other account and
will apply for the entire month in which the Services Upgrade occurred. If
you have paid for an annual period, Services Upgrades will be coterminous
with the affected Services period.
* FEE INCREASES.
We will notify you in advance, either through a posting on this Website or
by email to the address you have most recently provided to us, if we
increase Fees or institute new charges or fees. Any increase in Fees will
take effect at the beginning of the next renewal subscription term for the
Services. For example, if you pay monthly, your use of the Services will be
charged at the new price when Services are renewed in the month that
follows the notice. If you don't agree to these changes, you must cancel
and stop using the Services.
* INVOICING AND PAYMENT TERMS.
You agree to keep all information in your billing account current. You may
change your payment method or modify your billing account information at
any time by using the means provided on the Website. Your notice to us will
not affect charges we submit to your billing account before we reasonably
could act on your request. In the event that we invoice you, then all fees
will be due and payable upon receipt. We reserve the right to charge, and
you agree to pay, a late fee on past due amounts. The late fee will be
equal to the lesser of 1.5% of the unpaid amount each month or the maximum
amount allowed by applicable law. We may use a third party to collect past
due amounts. You must pay for all reasonable costs we incur to collect any
past due amounts, including reasonable attorneys' fees and other legal fees
and costs. In addition, we may suspend your access to the Services, or
cancel the Services, if your account is past due.
* TAXES.
Fees are exclusive of Taxes and you will pay or reimburse Knowi for all
Taxes arising out of these Terms, whether assessed at the time of your
purchase or are thereafter determined to have been due. For purposes of
these Terms, "Taxes" means any sales, use and other taxes (other than taxes
on Knowi's income), export and import fees, customs duties and similar
charges applicable to the transactions contemplated by these Terms that are
imposed by any government or other authority. You agree to promptly provide
Knowi with legally sufficient tax exemption certificates for each taxing
jurisdiction for which you claim exemption.
* CANCELLATION OF SERVICES
To cancel the Services, you must provide us with at least 30 days' notice and
follow the process we specify on the Website. If you cancel, the Services
will end at the end of your current Services period following the 30 days'
notice. If you fail to cancel as required, we will automatically renew the
Service for the same term and will charge your payment information on file
with us commencing on the first day of the renewal term.
* CONFIDENTIALITY
* DESCRIPTION OF CONFIDENTIAL INFORMATION.
In connection with each party's rights and obligations under these Terms,
each party (as the "disclosing party") may disclose to the other party (as
the "recipient") certain of its confidential or proprietary information
("Confidential Information"). In the case of Knowi, the Services, these
Terms and any other proprietary or confidential information we provide to
you constitute Knowi Confidential Information. In the case of Customer,
Content provided to Knowi by Customer constitutes Customer Confidential
Information.
* PROTECTION OF CONFIDENTIAL INFORMATION.
Each party as recipient agrees: (i) to exercise at least the same degree of
care to safeguard Confidential Information of the disclosing party as the
recipient exercises to safeguard the confidentiality of its own
confidential information, but not less than reasonable care; (ii) to use
the disclosing party's Confidential Information only in connection with
exercising its rights and performing its obligations under these Terms; and
(iii) to not disclose or disseminate the disclosing party's Confidential
Information to any third party and that the only employees and contractors
who will have access to the disclosing party's Confidential Information
will be those with a need to know who have agreed to abide by the
obligations set forth in this Section pursuant to a written confidentiality
agreement.
* PROTECTION OF CONTENT.
We agree to maintain appropriate administrative, physical, and technical
safeguards to protect the security, confidentiality, and integrity of the
Content. The third party data center providers utilized by Knowi in the
provision of the Services will maintain at a minimum SSAE 16 audit
certification or its equivalent. Except as requested by you in connection
with customer support, we will not (i) modify Content, (ii) disclose
Content except pursuant to the requirements of a governmental agency, by
operation of law, to investigate occurrences that may involve violations of
system or network security, or as you expressly permit in writing, or (iii)
access Content except to provide the Services or to address other service
or technical problems.
* >EXCEPTIONS TO CONFIDENTIALITY.
Information will not be deemed Confidential Information of either of us
under these Terms if such information: (i) is or becomes rightfully known
to the recipient without any obligation of confidentiality or breach of
these Terms; (ii) becomes publicly known or otherwise ceases to be secret
or confidential, except through a breach of these Terms by the recipient of
such Confidential Information; or (iii) is independently developed by the
recipient of such Confidential Information without breach of these Terms.
Confidential Information will remain the property of the disclosing party.
* OWNERSHIP
* OWNERSHIP BY CUSTOMER.
As between Customer and Knowi, Customer or its licensors own all right,
title and interest in and to the Content. Customer hereby grants Knowi the
right to transmit, use, modify, adapt, reproduce, display or disclose the
Content solely (i) to provide the Services to Customer or any User, (ii) to
comply with any request of a governmental or regulatory body (including
subpoenas or court orders) or as otherwise required by law, (iii) for
statistical use (provided that such data is not personally identifiable),
and (iii) as necessary to monitor and improve the Services. Customer
represents and warrants that Customer has all rights in the Content
necessary to grant these rights and use the Services, and that the
transmission, storage, retrieval, and processing of the Content do not
violate any law or these Terms.
* OWNERSHIP BY KNOWI.
As between Knowi and Customer, Knowi or its licensors own and reserve all
right, title and interest in and to the Services and all hardware, software
and other items used to provide the Services. No title to or ownership of
any proprietary rights related to the Services is transferred to Customer
or any User pursuant to these Terms or any transaction contemplated by
these Terms. Knowi reserves all rights not explicitly granted to Customer.
Knowi is free to use any comments, suggestions, recommendations, and other
feedback you provide with respect to the Services for any purpose, without
obligation.
* NO WARRANTY
KNOWI PROVIDES THE SERVICES "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KNOWI MAKES NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE. KNOWI SPECIFICALLY DISCLAIMS, WITHOUT LIMITATION, ANY
WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF
HARMFUL COMPONENTS, THAT THE CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR
DAMAGED, OR ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTY
ARISING OUT OF ANY COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF
TRADE. SOME JURISDICTIONS DO NOT ALLOW THE FOREGOING EXCLUSIONS. IN SUCH AN
EVENT SUCH EXCLUSION WILL NOT APPLY SOLELY TO THE EXTENT PROHIBITED BY
APPLICABLE LAW.
* INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to defend,
indemnify, and hold harmless Knowi, its officers, directors, employees, and
agents, against any cost, loss, damage, or other liability arising from any
third party demand or claim that any Content provided by you, or your use of
the Services, in breach of these Terms: (a) infringes a registered patent,
registered trademark, or copyright of a third party, or misappropriates a
trade secret (to the extent that such misappropriation is not the result of
Knowi's actions) or (b) violates applicable law or these Terms. Knowi will
provide you with notification of any such claim or demand that is subject to
your indemnification obligation.
* LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT (a) WILL THE
LIABILITY OF KNOWI, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS FOR ANY
AND ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100.00 OR THE
TOTAL AMOUNT OF FEES THAT YOU PAID US DURING THE PREVIOUS THREE MONTH PERIOD
AND (b) WILL KNOWI, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL
DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE,
GOODWILL, USE OR CONTENT) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY,
INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, NEGLIGENCE OR
OTHERWISE, EVEN IF KNOWI HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH
DAMAGES. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY
FROM STATE TO STATE.
* SUSPENSION AND TERMINATION OF YOUR USE OF THE SERVICES
* GENERAL.
Knowi reserves the right to temporarily suspend or terminate your access to
the Services at any time in Knowi's sole discretion, with or without cause,
and with or without notice, without incurring liability of any kind. For
example, we may suspend or terminate your access to or use of the Services
for: (i) the actual or suspected violation of these Terms; (ii) the use of
the Services in a manner that may cause Knowi to have legal liability or
disrupt others' use of the Services; (iii) the suspicion or detection of
any malicious code, virus or other harmful code in your Account; (iv)
downtime, whether scheduled or recurring; (e) your use of excessive storage
capacity or bandwidth; or (v) unplanned technical problems and outages. If,
in our determination, the suspension might be indefinite or we have elected
to terminate your access to the Services, we will use commercially
reasonable efforts to notify you through the Services. You acknowledge that
if your access to the Services is suspended or terminated, you may no
longer have access to the Content that is stored with the Services.
* TERMINATION FOR LACK OF ACTIVITY.
In addition to our other rights of termination, if your Account is not
currently subject to a paid subscription plan with us, we may terminate
your Account if: (i) you do not engage in any activity in the Account
within 30 days after registering for the Services, or (ii) you do not
engage in any activity in an Account for 120 consecutive days. In the event
of such termination, any of your Content may be lost.
* POST-TERMINATION OBLIGATIONS.
Upon termination of these Terms for any reason, all of your rights to use
or access the Services will cease. You agree, within five days of such
termination, to destroy all copies of the Software, the Documentation, and
any Confidential Information of Knowi, including any Documentation in
written or electronic form and any Software stored on your servers or other
systems. In addition, if requested by Knowi, you will promptly provide to
Knowi a written certification signed by an authorized representative
certifying that all copies of the Software and any written or electronic
documentation and Confidential Information of Knowi have been destroyed.
For 30 days following the expiration of the Termination of these Terms or
the applicable subscription term for which you have paid, and subject to
your prior written request, we will grant you with limited access to the
Services solely for purposes of your retrieval of the Content. After that
30-day period, Knowi has no further obligation to maintain the Content and
will delete the Content unless legally prohibited.
* SURVIVAL.
The terms of any sections that by their nature are intended to extend
beyond termination will survive termination of these Terms for any reason.
* GENERAL PROVISIONS
* GOVERNING LAW.
These Terms will be construed and enforced in all respects in accordance
with the laws of the State of California, without reference to its choice
of law rules. Any dispute between the parties will be brought in a court in
Alameda County and each party irrevocably waives any claim that such court
does not have personal jurisdiction over the party. All use of the Services
is expressly governed by any applicable export and import laws, and
Customer must comply with all such laws. Claims arising out or related to
these terms must be filed within one year of the date on which the claim
arose unless local law requires a longer time to file claims. If a claim is
not filed accordingly, then it is permanently barred.
* GOVERNMENT USERS.
If you are a U.S. government entity, you acknowledge that any Software and
Documentation are provided as "Commercial Items" as defined at 48 C.F.R.
2.101, and are being licensed to U.S. government end users as commercial
computer software subject to the restricted rights described in 48 C.F.R.
2.101 and 12.212.
* INDEPENDENT CONTRACTORS; THIRD PARTY BENEFICIARIES.
You and we are independent contractors, and nothing in these Terms creates
a partnership, employment relationship or agency. There are no third-party
beneficiaries of these Terms. Knowi may subcontract portions of the
Services provided that Knowi shall remain responsible for all such
obligations under these Terms.
* WAIVER.
Our failure to enforce any of these Terms will not be considered a waiver
of the right to enforce them. Our rights under these Terms will survive any
termination.
* ASSIGNMENT.
You may not assign these Terms or your rights and obligations under them,
in whole or in part, to any third party without our prior written consent,
and any attempt by you to do so will be invalid.
* SEVERABILITY.
Should any part of these Terms be held invalid or unenforceable, that
portion will be construed consistent with applicable law and the remaining
portions will remain in full force and effect.
* FORCE MAJEURE.
Neither party will be liable to the other for any delay or failure to
perform its obligations under these Terms (excluding payment obligations)
if the delay or failure arises from any cause or causes beyond that party's
reasonable control.
* PUBLIC ANNOUNCEMENT.
Knowi reserves the right to release a press announcement regarding the
parties' relationship, and to include Customer's name on Knowi's customer
lists on Knowi's web site and in any other marketing materials.
* ENTIRE AGREEMENT AND CHANGES.
These Terms, including fees for Services on the Website, constitutes the
entire agreement, and supersedes any and all prior agreements, between the
parties with regard to the subject matter hereof. Knowi reserves the right
to modify or replace these Terms at any time in its sole discretion. Knowi
will indicate at the top of these Terms the date these Terms were last
updated. Any changes will be effective upon posting the revised version of
these Terms on the Services (or such later effective date as may be
indicated at the top of the revised Terms). Customer's continued access or
use of any portion of the Services constitutes Customer's acceptance of
such changes. If Customer doesn't agree to any of the changes, Customer
must cancel and stop using the Services.
* PRIVACY.
In order to operate and provide the Services, Knowi collect certain
information about Customer. As part of the Services, Knowi may also
automatically upload information about Customer's computer or other device,
Customer's use of the Services, and the Services performance. Knowi will
use and protect that information as described in the privacy policy located
on the Website ("Privacy Policy"). Customer further acknowledges and agrees
that Knowi may access or disclose information about Customer, including the
content of Customer communications, in order to: (i) comply with the law or
respond to lawful requests or legal process; (ii) protect the rights or
property of Knowi or Knowi's customers, including the enforcement of
Knowi's agreements or policies governing Customer's use of the Services; or
(iii) act on a good faith belief that such access or disclosure is
necessary to protect the personal safety of Knowi employees, customers, or
the public.
* DMCA.
We respect the intellectual property of others, and reserve the right to
delete or disable Content that appears to violate these terms or applicable
law. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides
recourse for copyright owners who believe that material appearing on the
Internet infringes their rights under U.S. copyright law. If you believe in
good faith that Content infringes your copyright, you (or your agent) may
send us a notice requesting that the Content be removed or access to it
blocked. Federal law requires that your notification include the following
information: (i) a physical or electronic signature of a person authorized
to act on behalf of the owner of an exclusive right that is allegedly
infringed; (ii) identification of the copyrighted work claimed to have been
infringed or, if multiple copyrighted works at a single online site are
covered by a single notification, a representative list of such works at
that site; (iii) identification of the material that is claimed to be
infringing or to be the subject of infringing activity and that is to be
removed or access to which is to be disabled and information reasonably
sufficient to permit us to locate the material; (iv) information reasonably
sufficient to permit us to contact you, such as an address, telephone
number, and, if available, an electronic mail; (v) a statement that you
have a good faith belief that use of the material in the manner complained
of is not authorized by the copyright owner, its agent, or the law; and
(vi) a statement that the information in the notification is accurate, and
under penalty of perjury, that you are authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed.
The notification must be sent to legal@cloud9charts.com
We provide the above contact information for purposes of the DMCA only and
reserve the right to respond only to correspondence that is relevant to this
purpose.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, products and
services, place an order, subscribe to our newsletter or fill out a form. When
ordering or registering on our site, as appropriate, you may be asked to enter
your name, e-mail address or credit card information. You may, however, visit
our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used to personalize your
experience, to improve our service offerings or to improve customer service, or
to process transactions or to send periodic emails if indicated as such or
transactional emails pertaining your order.
> Your information, whether public or private, will not be sold, exchanged,
> transferred, or given to any other company for any reason whatsoever, without
> your consent, other than for the express purpose of delivering the purchased
> product or service requested.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your
personal information when you place an order or enter, submit, or access your
personal information. We offer the use of a secure server. All supplied data and
sensitive/credit information is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our Payment gateway providers database only
to be accessible by those authorized with special access rights to such systems,
and are required to keep the information confidential.
After a transaction, your credit card information will not be stored on our
servers.
DO WE USE COOKIES?
Yes (Cookies are small files that a site or its service provider transfers to
your computers hard drive through your Web browser (if you allow) that enables
the sites or service providers systems to recognize your browser and capture and
remember certain information
We use cookies to understand and save your preferences for future visits and
compile aggregate data about site traffic and site interaction so that we can
offer better site experiences and tools in the future.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist
us in operating our website, conducting our business, or servicing you, so long
as those parties agree to keep this information confidential. We may also
release your information when we believe release is appropriate to comply with
the law, enforce our site policies, or protect ours or others rights, property,
or safety. However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in
compliance with the California Online Privacy Protection Act. We therefore will
not distribute your personal information to outside parties without your
consent.
CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Childrens Online Privacy
Protection Act), we do not collect any information from anyone under 13 years of
age. Our website, products and services are all directed to people who are at
least 13 years old or older.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our
website, products and services and not to information collected offline.
TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our website,
products and services.
YOUR CONSENT
By using our site, products and services you consent to our privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this
page.
CONTACTING US
If there are any questions regarding this privacy policy you may contact us by
emailing us at support@knowi.com
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