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Effective URL: https://www.indigocard.com/apply-form?cid=359700649&mmcid=IAEM04922011003&subid=421249099
Submission: On December 07 via manual from US — Scanned from US
Effective URL: https://www.indigocard.com/apply-form?cid=359700649&mmcid=IAEM04922011003&subid=421249099
Submission: On December 07 via manual from US — Scanned from US
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focus Main Content + Select Card Design - Select Card Design * Reports to all three credit bureaus * Mastercard is accepted at 40 million locations online, in app and in store Name Name Address Address Email Email Phone Number Phone Number Date of Birth (MM/DD/YYYY) Date of Birth (MM/DD/YYYY) Social Security Number Social Security Number Total Monthly Income Total Monthly Income Total Monthly Expenses Total Monthly Expenses OPTIONAL SERVICES (SELECTION REQUIRED) OVERLIMIT COVERAGE Open in full viewDownload Overlimit refers to any time you exceed the credit limit on your credit card account. If you would like to allow overlimit charges on your account, you must opt-in for the Overlimit Coverage described here. If you have not opted in and attempt to make a charge that would exceed your credit limit, your card will be declined. Unless you tell us otherwise, we will decline any transaction that causes you to go over your credit limit. If you want us to authorize these transactions, you can enroll in Overlimit Coverage. If you are enrolled in Overlimit Coverage and you go over your credit limit, we will charge you a fee up to $41. We may also charge you two additional Overlimit Fees if your New Balance remains over your Credit Limit as of the Payment Due Date in future Billing Cycles. You will only pay one fee per billing cycle, even if you go over your credit limit multiple times in the same cycle. Even if you request Overlimit Coverage, in some cases, we may still decline a transaction that would cause you to go over your credit limit, such as if you have not yet established a payment history, are past due, or significantly over your credit limit. If you would like to enroll in Overlimit Coverage and to allow us to authorize transactions that go over your credit limit, please click the “Accept” button below. By selecting "Accept", you confirm that you understand that if you go over your credit limit you will be charged a fee of up to $41. You also understand that you may cancel Overlimit Coverage at any time. Decline Accept CREDIT PROTECTION Open in full viewDownload Credit Protection is an optional program that offers benefits for unforeseen events such as involuntary termination from employment, disability, loss of life and more. This is an optional program. Whether or not you choose to enroll will not affect your application for credit or your credit terms. IMPORTANT COST AND CANCELLATION DETAILS ABOUT CREDIT PROTECTION: * The monthly fee is $1.49 per $100, or part thereof, of the ending balance on your billing statement. * The monthly fee will be charged each month to your Indigo Mastercard Account. * You may cancel at any time. If you are not satisfied and you cancel within the first 30 days of enrollment, any monthly fees charged to your account will be credited. BENEFITS FOR THE FOLLOWING EVENTS: * Involuntary Termination from Employment * Disability and Permanent Disability * Loss of Life * Hospitalization * Natural Disaster * Auto Service of Qualifying Amount There are eligibility requirements, conditions, and exclusions that could prevent you from receiving these benefits. You may not qualify for some benefits. For example, if you are retired, you will not be eligible for involuntary unemployment benefits. TO ENROLL, VIEW AND CAREFULLY READ THE BELOW CREDIT PROTECTION TERMS AND CONDITIONS. INDIGO® CREDIT PROTECTION TERMS AND CONDITIONS ADDENDUM Please read these terms and conditions carefully. They explain provisions, limitations and procedures applicable to Indigo Credit Protection. Indigo Credit Protection is an optional addendum to your Cardholder Agreement (the “Cardholder Agreement”). In consideration of a monthly fee of $1.49 per $100 of your Monthly Statement Balance on your monthly Statement and in accordance with these Terms and Conditions Addendum, the Monthly Minimum Payment or the Monthly Statement Balance on a Protected Account may be canceled if you experience an Eligible Event. Whether or not you purchase Indigo Credit Protection will not affect your application for credit or the terms of any existing credit agreement you have with Celtic Bank. Capitalized terms not defined in this Indigo Credit Protection Terms and Conditions Addendum (“Terms and Conditions”) refer to defined terms in your Cardholder Agreement and are incorporated herein. Additionally, as used in these Terms and Conditions, “you” and “your” mean the Cardholder, and “we,” “us,” and “our” refer to defined terms in your Cardholder Agreement. 1. DEFINITIONS Account in Good Standing means a Protected Account that is either not past due or is less than ninety-one (91) days past due. Benefit(s) means the cancellation of the Monthly Statement Balance or Monthly Minimum Payment(s) on a Protected Account, for a specific Eligible Event, as applicable, in accordance with these Terms and Conditions. Benefit Form means a document that the Plan Administrator will send to you, upon your request, which you must complete and return to the Plan Administrator to verify an Eligible Event and process a Benefit. Eligible Event means Involuntary Unemployment, Disability, Total & Permanent Disability, Loss of Life, Hospitalization, Natural Disaster or Auto Service, as defined below. a. Involuntary Unemployment means you suffer a loss of income as a result of an involuntary loss of Permanent Employment due to lay-off, employer termination, generalized strike, or unionized labor dispute or lockout. To qualify, for Involuntary Unemployment Benefits, you must have been engaged in Permanent Employment for thirty (30) consecutive days immediately preceding the Event Date and involuntarily unemployed for at least thirty (30) consecutive days. Unemployment events that occur within the first 30 days from the Enrollment Date are not eligible for Benefits. * Eligible Benefit Amount: In the event of your Involuntary Unemployment from Permanent Employment, we may cancel your minimum payment due for up to 6 billing periods. You are only eligible for one (1) Monthly Minimum Payment Benefit per billing period. If your account is eligible for 6 consecutive Monthly Minimum Payment benefits for an Eligible Event, we will cancel the Monthly Statement Balance for the Statement immediately prior to your 6th Monthly Minimum Payment benefit approval date. * Unemployment Event of 6 months or more at initial approval: In cases where you have been experiencing an unemployment event for 6 consecutive months or more at the time of Benefit approval, then we will cancel the Total New Balance for the Statement immediately prior to your Benefit approval date. * Eligibility Date: The Eligibility Date is the date that is thirty (30) days after your Permanent Employment was involuntarily terminated. * Event Date: The Event Date is the date you were involuntarily terminated from employment. b. Disability means you become unable to perform the major duties of your occupation or are unable to pursue your normal daily activities, due to a physical or mental impairment that is not self-inflicted for at least thirty (30) consecutive days as verified by your licensed health care provider, who provided you continuous care. * Eligible Benefit Amount: In the event of your Disability, we may cancel your Monthly Minimum Payment for up to 6 billing periods. You are only eligible for one (1) Monthly Minimum Payment Benefit per billing period. If your account is eligible for 6 consecutive Monthly Minimum Payment benefits for an Eligible Event, we will cancel the Monthly Statement Balance for the Statement immediately prior to your 6th Monthly Minimum Payment benefit approval date. * Disability Event of 6 months or more at initial approval: In cases where you have been experiencing a disability event for six (6) consecutive months or more at the time of Benefit adjudication, then we will cancel the Monthly Statement Balance for the Statement immediately prior to your Benefit approval date. * Eligibility Date: The Eligibility Date is the date that is thirty (30) days after you became disabled, as verified by your licensed health care provider. * Event Date: The Event Date is the date on which you first became unable to perform the major duties of your occupation or if not working, the date on which you first became unable to perform your normal daily activities, due to a physical or mental impairment that is not self-inflicted, as verified by your licensed health care provider. c. Total & Permanent Disability means you become unable to perform the major duties of your occupation or are unable to pursue your normal daily activities, due to a physical or mental impairment that is not self-inflicted as verified by your licensed health care provider, who provided you continuous care and who has confirmed that your disability is total and permanent. You will only be eligible for one (1) Total & Permanent Disability Benefit under these Terms and Conditions. * Eligible Benefit Amount: In the event of your Total & Permanent Disability, we will cancel your Monthly Statement Balance for the Statement immediately prior to the Benefit approval. * Eligibility & Event Dates: The Eligibility & Event Dates are the same - the date that you became totally and permanently disabled, as verified by your licensed health care provider. d. Loss of Life means the loss of life of the Primary Cardholder. * Eligible Benefit Amount: In the event of Loss of Life, the balance immediately following your date of death will be cancelled. * Eligibility & Event Dates: The Eligibility & Event Dates are the same - the date of your death, provided on the death certificate. e. Hospitalization means you are admitted to a hospital and stay overnight for at least one (1) night. A “hospital” means any licensed medical hospital, acute care facility, convalescent nursing facility, residential drug facility, psychiatric facility, hospice facility, or licensed nursing home. * Eligible Benefit Amount: In the event of Hospitalization, we will cancel your Monthly Minimum Payment (excluding any past due payment amounts) for 1 billing period. You are eligible for only one (1) Hospitalization Benefit per calendar year. * Eligibility Date: The Eligibility Date is the day after your first night of hospitalization. * Event Date: The Event Date is the date on which you are first admitted to a hospital. f. Natural Disaster means your residence is located in a county or zip code that has been declared a disaster area by the Federal Emergency Management Agency (FEMA). * Eligible Benefit Amount: In the event of a Natural Disaster, we will cancel your Monthly Minimum Payment due for 3 Billing Cycles. You are only eligible for one (1) Monthly Minimum Payment Benefit per Billing Cycle. * Eligibility & Event Dates: The Eligibility & Event Dates are the same - the date the FEMA-declared natural disaster occurred. g. Auto Service means you have auto service/parts expenses totaling $250 or greater. * Eligible Benefit Amount: In the event of Auto Service, we will cancel your Monthly Minimum Payment due (excluding any past due payment amounts) for one (1) Billing Cycle. The Benefit does not reimburse you for the actual auto expenses. The Benefit payment will not be for the total of the expense provided by you. You are eligible for only one (1) Auto Service benefit per calendar year. * Eligibility & Event Dates: The Eligibility & Event Dates are the same - the date of the service repair/parts purchased provided on a detailed receipt. The auto service/parts purchased must have occurred while enrolled in Credit Protection. If repairs take longer than 1 day, then the Event date will be initial date of the repair work. Enrollment Date means the date of your enrollment in Credit Protection. Involuntary Termination means unemployment resulting from lay-off, employer termination, generalized strike, unionized labor dispute or lockout. Monthly Statement Balance means the ending balance of the Protected Account on your monthly Statement—in other words, your Total New Balance, as described on your Statement. Permanent Employment means thirty (30) hours or more per week of paid permanent employment. Plan Administrator provides customer assistance for the Credit Protection program and can be contacted for inquiries regarding the program by calling toll free 1-800-693-9571 , 8:00 am to 8:00 pm Eastern Time, Monday through Friday (excluding holidays). Cardholder means the Cardholder who is primarily responsible for the payment obligations on the Protected Account. Only the Cardholder is eligible for Benefits under these Terms and Conditions, and the Cardholder must experience the Eligible Event. Protected Account means an Account under the Cardholder Agreement for which these Terms and Conditions are in effect. 2. Additional Eligibility Requirements Subject to the Terms and Conditions, the Cardholder is eligible for each Benefit type listed below. Benefits will not be provided due to an Authorized User experiencing an Eligible Event. In addition to all other requirements in these Terms and Conditions, you must also meet the requirements for each specific Benefit below in order to qualify for a Benefit: * Your Protected Account must be in Good Standing as of the Event Date. * You must notify the Plan Administrator of the Eligible Event within twelve (12) months from the Eligibility Date. * You must be enrolled in Credit Protection at the time of the Eligible Event for which you are seeking a Benefit. * You must be a resident of the United States. INVOLUNTARY UNEMPLOYMENT * For each Benefit, you must experience involuntary unemployment for at least 30 consecutive days from the Event Date, including the Event Date. * You are not eligible for a Benefit for loss of employment due to voluntary forfeiture of the employment, salary, wages, or employment income, resignation, retirement, termination of seasonal or temporary employment, scheduled termination or expiration of an employee contract, or willful or criminal misconduct. * If you are self-employed, you must be eligible for state unemployment benefits. * To be eligible for another Benefit for Involuntary Unemployment, you must regain Permanent Employment for at least thirty (30) consecutive days before you will be considered eligible for another Involuntary Unemployment Benefit. DISABILITY * For each Benefit, you must have a Disability for at least thirty (30) consecutive days from the Event Date, including the Event Date. * Once you have been approved for a Disability Benefit, you will not be eligible for another Disability Benefit for twelve (12) months due to another Disability with a similar physical or mental impairment. The twelve-month period starts from the Event Date of the previously approved Disability Benefit. TOTAL & PERMANENT DISABILITY * If you have received a Benefit for a Total & Permanent Disability event, you will not be eligible for any additional Disability or Total & Permanent Disability Benefits under these Terms and Conditions. LOSS OF LIFE * We must receive a copy of a death certificate for the Primary Cardholder. HOSPITALIZATION * You are eligible for only one (1) Hospitalization Benefit per calendar year. NATURAL DISASTER * We may require you to complete and return the forms required by us. AUTO SERVICE * We may require you to complete and return the Benefit Form required by us for proof of services/parts purchased; and * You do not have to use your Card to pay for the auto service to qualify. * You are eligible for only one (1) Benefit for each calendar year. 3. REQUIRED DOCUMENTATION In addition to a completed Benefit Form, you must provide the Plan Administrator additional documentation so that we can evaluate your eligibility for a Benefit. a. Involuntary Unemployment: You must provide proof that you qualify for state unemployment benefits by providing a copy of your state unemployment benefit check stub or benefit statement and by having the employer’s statement completed on your Benefit Form. In the event of a strike, labor dispute or lockout, a union representative or designated individual must sign a form specifying the situation causing the involuntary unemployment. If you do not qualify for state unemployment benefits because benefits were exhausted by a past period of unemployment; or if the employer was a nonprofit organization not required to withhold taxes; or if you did not earn enough in the period during which state or federal benefits are based, you must provide a copy of the denial letter from the state unemployment office. b. Disability / Total & Permanent Disability: The licensed health care provider who is providing you with continuous care must verify the Disability in writing. You must provide your licensed health care provider’s written verification. c. Loss of Life: A death certificate for the Cardholder must be provided. d. Hospitalization: A copy of documentation that verifies your hospital stay with admission and discharge dates must be provided. e. Natural Disaster: You must provide proof that your residence is located in a county or zip code declared a disaster by FEMA. f. Auto Service: You must provide a copy of a detailed receipt for auto service and/or auto parts that total $250 or greater in a single visit. 4. BENEFIT AMOUNT AND APPLICATION OF BENEFITS TO PROTECTED ACCOUNT a. If the Plan Administrator verifies your Eligible Event and determines that you have met all of the requirements for a Benefit, your Protected Account will be credited for the applicable Benefit amount as described under Definitions / Eligible Event / Eligible Benefit Amount. b. Your Protected Account will be credited in the amount of the Eligible Benefit Amount even if the Eligible Benefit Amount exceeds the account balance owed on your Protected Account at the time the credit is applied and results in a credit balance. You will not be reimbursed directly. Should you have a credit balance on your account, you may contact the number on the back of your Card to request a refund check. c. You must continue to make the Monthly Minimum Payment Due in accordance with your Cardholder Agreement while your Benefit request is being processed. 5. HOW TO REQUEST A BENEFIT a. To request a Benefit, you must notify the Plan Administrator by calling toll-free 1-800-693-9571 , 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (excluding holidays) or visit us online at www.myindigocard.com anytime. b. The Benefit Form will be sent to you via U.S. Mail. You must complete the Benefit Form and mail it along with the required documentation to the following address: Indigo Credit Protection, Plan Administrator, P.O. Box 740237, Atlanta, GA 30374-0237. If you have any questions, you may contact the Plan Administrator by calling the toll-free number noted above. We may deny or close a Benefit at any time if: (i) you provide false information on the Benefit Form; (ii) you fail to send in the Benefit Form; (iii) the Benefit Form is incomplete and you fail to provide the missing information we request within the time period we give you to provide it; or (iv) you do not qualify for the Benefit, in accordance with these Terms and Conditions. c. You agree to request Benefits in good faith and to provide accurate and complete information when requesting a Benefit. You agree not to misuse your Protected Account in connection with obtaining or requesting Benefits. 6. MULTIPLE ELIGIBLE EVENTS a. If more than one Eligible Event occurs within the same Billing Cycle, you will only be eligible to receive Benefits for one (1) of the events. The Eligible Event providing the largest Benefit to you will be processed, provided that all eligibility requirements have been met. 7. WAIVER OF REQUIREMENTS a. We reserve the right to waive any of the requirements described in the Terms and Conditions, at our discretion. If we do so, we will not be obligated to waive the same requirement in any other situation or for any other Cardholder, and our waiver of one or more requirements will not constitute a waiver of any other requirement. A waiver of a requirement may be terminated at any time upon written notice to you. 8. CREDIT PROTECTION CANCELLATION AND TERMINATION a. We may cancel your Credit Protection at any time. Your enrollment will automatically terminate without written notice if: (i) your Protected Account becomes ninety-one (91) days past due; (ii) we determine your Protected Account was not in Good Standing as of the date of your requested enrollment in Credit Protection; (iii) you die (although this will not prevent your Estate from receiving Benefits earned prior to or as a result of your death), (iv) you at any time cease to be a United States resident; (v) you live in an ineligible state; or (vi) as otherwise stated in the Terms and Conditions. b. You may cancel your Credit Protection at any time by contacting the Plan Administrator toll free at 1-800-693-9571. You will not be charged any Credit Protection fees after your cancellation date. If you cancel Credit Protection and notify the Plan Administrator within the first thirty (30) calendar days after your Enrollment Date, any Credit Protection fees you have been billed will be refunded. You are not entitled to any fee refunds after the first thirty (30) days of enrollment. c. Upon automatic termination or cancellation by us or by you, you will not be eligible to receive Benefits for any Eligible Event with an Event Date on or after the date of termination or cancellation. 9. CREDIT PROTECTION FEES a. The monthly fee for Credit Protection is $1.49 per $100 of your Monthly Statement Balance, which is your balance on the last day of each Billing Cycle. For example, if your Monthly Statement Balance is $200.00, a Credit Protection fee of $2.98 would be charged to your Protected Account. This fee is charged even if you pay off the balance in full by the payment due date. If your Monthly Statement Balance is zero, there is no fee charged for that month. b. Whether or not you qualify for all the Benefits, the fee for Credit Protection is still $1.49 per $100 of your Monthly Statement Balance, which is your balance on the last day of each Billing Cycle. c. The fee will appear on your Statement for the Protected Account. 10. CHANGE IN TERMS a. We will provide you notice of a change and a chance to cancel without additional payments, unless the change is favorable and there is no increase in the monthly fee. 11. POTENTIAL TAX IMPACT a. Any credit to your Protected Account as a result of qualifying for a Credit Protection Benefit may be considered taxable income to you or your estate. If you have questions about the potential tax impact to you or your estate, you should consult your tax advisor. 12. JURY TRIAL WAIVER/ARBITRATION PROVISION a. The Arbitration of Disputes Provision of your Cardholder Agreement is incorporated in these Terms and Conditions. In the event of a dispute between you and us, the Arbitration of Disputes Provision will: (i) eliminate the right to a trial by jury; and (ii) substantially affect your rights, including your rights to bring, join in, or participate in class proceedings. You should read the Arbitration of Disputes Provision of your Cardholder Agreement carefully. 13. OTHER PROVISIONS a. All other provisions of your Cardholder Agreement remain in full force and in effect. You must continue to make payments as required under your Cardholder Agreement, while your Benefit request is being processed. 1910NGOCP_11600 By selecting “Accept”, you confirm the following: * You understand it is an optional product; * You have read the complete Addendum and understand the benefits, terms, and limitations; and * You understand a fee will be charged each month to your Account. Decline Accept TERMS & CONDITIONS Open in full viewDownload INDIGO ® MASTERCARD ® CELTIC BANK Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 35.9% APR for Cash Advances 35.9% Paying Interest Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. We will begin charging interest on cash advances on the transaction date. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.00. For Credit Card Tips from the Consumer Financial Protection Bureau To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at http://www.consumerfinance.gov/learnmore. Fees Set Up and Maintenance Fees NOTICE: Some of these set up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. Based on the credit line of $700, your initial available credit will be only about $525. You may reject this plan, provided that you have not yet used the account or paid a fee after receiving a billing statement. If you do reject this plan, you are not responsible for any fees or charges. * Monthly Fee $0 the first year (billed $0 each month); $150 annually thereafter (billed $12.50 each month) * Annual Fee $175 the first year; $49 thereafter Transaction Fees * Cash Advance Fee $5 or 5% of the amount of each transaction, whichever is greater (not to exceed $100 ) * Foreign Transaction Fee 1% of each transaction in U.S. dollars Penalty Fees * Late Payment Fee Up to $41 * Overlimit Fee Up to $41 * Returned Payment Fee Up to $41 How We Calculate Your Balance: We use a method called “average daily balance (including new purchases)”. See the Cardholder Agreement for more details. Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in the Cardholder Agreement. -------------------------------------------------------------------------------- TERMS AND CONDITIONS The Indigo Mastercard Account (“Account”) is issued by Celtic Bank, a Utah-Chartered Industrial Bank (“us”, “we”, and “our”). This offer is only valid for new Accounts. You must be at least 18 years old, have a valid Social Security Number, physical address, and a US IP address. By submitting an application, you authorize us to obtain your credit report from one or more credit reporting agencies to verify your identity and evaluate your credit, and to review, maintain and perform collection activities on your Account. In addition, you authorize (i) us to seek information about your credit history from your current and former creditors, (ii) your current and former creditors to provide information to us about your credit history; and (iii) our servicer, Concora Credit Inc., to provide information about your credit card prequalification request history to us. If you ask us, we will tell you whether or not we requested your credit report, and the names and addresses of any credit reporting agencies that provided us with such reports. To be approved, you must: * Meet our credit qualification criteria, including a review of your income and your debt, and identity verification requirements. * Not have an existing Indigo Mastercard Account. * Not have had an Indigo Mastercard Account that charged off due to delinquency. Annual Fee: The Annual Fee will be charged to your Account when it is opened. It is refundable as long as you cancel your Account and have not made any transactions. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires us to obtain, verify, and record information that identifies you when you open an Account. What this means for you: When you open an account, we will ask you for your name, street address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents from you. -------------------------------------------------------------------------------- CONSENT TO ELECTRONIC COMMUNICATIONS By submitting a prequalification request and/or application online, you agree to the following and this constitutes your consent for us to send you electronic communications about your prequalification, application, and Indigo Mastercard Account (“Account”) in connection with the pre-qualification and/or application process. When you successfully consent and submit your prequalification and/or application through our website, you have successfully demonstrated that you are able to access the information we have posted on such online website. Communications: You consent to receive communications relating to the Account in electronic form. The communications covered by your consent may include, but are not limited to, (i) the initial disclosure statement, (ii) the Cardholder Agreement, (iii) any rewards programs, (iv) any disclosure required by Federal, state or local law, including disclosures under the Federal Truth in Lending Act, the Federal Fair Credit Reporting Act, and the financial privacy provisions of the Gramm-Leach-Bliley Act, (v) any disclosures required for enrollment in Credit Protection, and (vi) other disclosures, notices or communications in connection with your prequalification and/or application for an Account. Withdrawing Consent: You may not submit a pre-qualification request or application online for an Account unless you also provide your consent to receive electronic communications. Because this consent applies only to the pre-qualification and/or application process, and not to any future communications, you do not have an opportunity to withdraw the consent after the application is submitted. Hardware and Software Requirements: In order to access and retain electronic communications, you must have the following: 1. A widely used, recent generation web browser (for example, Chrome, Safari, Edge or Firefox); 2. A personal computer or equivalent device capable of connecting to the internet via dial-up, DSL, cable modem, wireless access protocol or equivalent; 3. A widely used, recent-generation portable document file reader; and 4. Sufficient storage capacity on your hard drive or other data storage facility, or a means to print or store notices and information through your browser software. Paper Copies of Communications: Upon your request, we will provide you with a paper copy of any communication that we provide electronically. If you would like a paper copy of any material, write to our servicer at Concora Credit, P.O. Box 4477, Beaverton, Oregon 97076. There will be no charge for a paper copy of any material we have provided electronically. Communications in Writing: All communications in either electronic or paper format from us to you will be considered “in writing”. You should print a copy of this consent and any other electronic communication that is important to you for your records. Electronic Signatures: You acknowledge that by clicking “Submit” or similar button on the application, you are indicating your intent to receive electronic communications about your pre-qualification, application and/or Account and that this shall constitute your signature. Federal Law: You acknowledge and agree that your consent is being provided in connection with a transaction affecting interstate commerce the is subject to federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means. -------------------------------------------------------------------------------- INDIGO® MASTERCARD® CARDHOLDER AGREEMENT Dear Cardholder: This Agreement, as defined below, is your contract for your Account and: * Covers the terms that govern the use of your Account; * Outlines both your responsibilities and ours; * Includes the Pricing Information and other disclosures required by the Federal Truth in Lending Act; * Includes certain disclosures required by the Federal Military Lending Act; * Includes an Arbitration of Disputes Provision that will substantially affect your rights unless you reject it; and * Contains important information about your Account. We encourage you to read the Agreement and keep it for your records. Please feel free to call us with any questions you may have. We look forward to serving you. CARDHOLDER AGREEMENT -------------------------------------------------------------------------------- This Agreement contains the terms that govern the use of your Indigo Mastercard Account and outlines both your responsibilities and ours. Please read it in its entirety and keep it for your reference. In addition, any written application, acceptance certificate or other request you signed or otherwise submitted for this Account (the “Application”), your Card and the Card Carrier that we send with your Card, and your signature (including any electronic or digital signature) on any Application, sales slip or other evidence of indebtedness on your Account, are hereby incorporated into and made a part of this Agreement. This Agreement begins on the earlier of (i) the date you sign or otherwise submit an Application that is approved by us, or (ii) the first date that we extend credit to you on your Account, as evidenced by a signed sales slip or memorandum, a Cash Advance transaction, or otherwise. Definitions. To simplify this Agreement for you, the definitions listed below will apply throughout, both in this Agreement and in your monthly Statements. In addition, the words you, your, and yours refer to the Cardholder(s) who holds the Card and is responsible for the Account, each of whom is individually and jointly obligated under this Agreement. The words we, us, and our refer to Celtic Bank. Account: The credit card account for which you were issued a Card imprinted with your Account number and that is subject to all of the terms and conditions of this Agreement. ATM: Automated Teller Machine. Billing Cycle: The time interval covered by a monthly Statement. Each Billing Cycle is approximately 30 days in length; however, the specific period of time is described on each monthly Statement. Your Account will have a Billing Cycle even if a Statement is not required. Card: Any Indigo Mastercard issued by us that you may use to obtain a Cash Advance, make Purchases, or lease goods or services on credit. Use of your Account number to obtain credit will be considered a use of the Card. Card Carrier: The carrier that contains your Card. Cardholder: The person to whom a Card is issued, or who has agreed to pay obligations arising from a Card issued to another person. Cash Advance: Credit extended to you in the form of a cash loan through any financial institution honoring the Card either presented directly or through any other credit instrument, check, device, overdraft coverage plan or ATM that we make available to you or that you use. All cash equivalent transactions will be treated as Cash Advances and will be billed to the Cash Advance segment of your Account. Transactions that we view as “cash equivalent transactions” include without limitation using your Card to purchase wire transfer money orders, bets, lottery tickets, casino gaming chips, and other similar products and services. Closing Date: The date of the last day of a Billing Cycle. Credit Limit: The maximum amount of credit available to you on your Account. Your Credit Limit will be disclosed on your Card Carrier and your monthly Statements. Purchase: Any extension of credit to your Account for the purpose of purchasing or leasing goods or services from participating merchants. Statement: A monthly document we provide to you showing Account information including, among other things, Purchase and Cash Advance transactions, credits and debits, payments, fees, and interest charges made to your Account during a Billing Cycle. Purchases and Cash Advances. You may use your Card to purchase or lease goods or services from participating merchants. You may also use your Card to obtain Cash Advances from your Account at an ATM, or by presenting it to any institution that accepts the Card for that purpose. There are dollar limitations on individual Cash Advance transactions, and we may set a Cash Advance Limit for your Account. Please contact us for information about the Cash Advance limitations that apply to your Account. In addition, we may limit your Account to only one Cash Advance transaction per day. You promise to pay us and are liable for all amounts resulting from the authorized use of your Card or Account, plus any applicable interest charges and other applicable charges or fees, payable in U.S. dollars. This includes amounts where you did not sign a purchase slip or other documents for the transaction. If you use your Account number without presenting your actual Card, such as for mail, telephone, or internet Purchases, this will be treated the same way as if you presented your Card. Your promise to pay us will apply to your estate if you die. We may limit and restrict the use of the Account/Card at our discretion. Such limitations and restrictions include, but are not limited to, gambling transactions, which include, but are not limited to, internet-related lottery tickets, casino gambling chips, off-track betting and wagers at racetracks. You remain responsible for use of your Account/Card in any such transactions. The Card may only be used for valid and lawful purposes. If you use, or you authorize someone else to use, the Card or Account for an unlawful or impermissible purpose, you will be responsible for such use and may be required to reimburse us or Mastercard for any amounts or expenses we or they incur as a result of such use. The Card is and remains our property, and you will surrender it to us at any time upon request. Your Credit Limit. You may not use your Account in any way that would cause you to go over your Credit Limit. We may refuse to authorize or accept any transaction on your Account that would cause you to exceed your Credit Limit, even if you have authorized us to charge you an Overlimit Fee for doing so. We may temporarily agree to allow you to exceed your Credit Limit; however, in that case you must repay the excess amount according to the terms of this Agreement. Any transactions honored in excess of your Credit Limit will not result in an increase of your Credit Limit. We may at any time and without prior notice to you increase or decrease your Credit Limit, limit the Credit Limit for Cash Advances or take away your ability to obtain Cash Advances. MAKING PAYMENTS -------------------------------------------------------------------------------- Monthly Statements. We will send a Statement at the end of each monthly Billing Cycle if there is a debit or credit balance on your account of $1 or more, a balance on which an interest charge has been imposed, or as otherwise required by applicable law. You agree to pay us, or any party to whom we may transfer and assign your Account or the amounts owing under your Account, in U.S. dollars according to all terms and conditions of this Agreement. Payments made by a check, money order or other negotiable instrument must be in a form acceptable to us and drawn on a U.S. financial institution. Monthly Minimum Payment. The Monthly Minimum Payment is 5% of your New Balance or $40, whichever is greater, rounded to nearest dollar. If you elect not to pay your New Balance in full, you must pay at least the Monthly Minimum Payment by the Payment Due Date shown on your Statement, which is at least 25 days after the Closing Date of the Billing Cycle. Your Monthly Minimum Payment also will include any past due amounts. If your New Balance is less than or equal to your Monthly Minimum Payment, then your Monthly Minimum Payment will be equal to your New Balance. Payments should be mailed with the payment coupon and in the envelope provided and following the other instructions on the Statement to Concora Credit, P.O. Box 96541, Charlotte, NC 28296-0541. Any payment received in that form and at that address on or before 5:00 P.M., Eastern Time, on a normal banking day will be credited to your Account that day. If your payment is received in that form and at that address after 5:00 P.M., Eastern Time, on a normal banking day, or any time on a non-banking day, we will credit it to your Account the next banking day. However, if your Payment Due Date occurs on a non-banking day, any payment received the next day which conforms to the above requirements will not be treated as late. Please allow at least seven (7) business days for postal delivery. Payments received by us at any other location or in any other form may not be credited as of the day we receive them. Payments received for amounts greater than the balance on your Account may be returned to sender. This may cause you to incur Late Payment Fees and additional interest charges and may result in your Account being declared in default. If we accept a payment at a place other than the address in the immediately preceding paragraph, we may delay the crediting of the payment for up to five (5) days. This may cause you to incur Late Fees and additional interest charges, and may result in your Account being declared in default. We do not accept cash payments through the mail. You may not make payments with funds from your Account or any other credit account issued by us. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment and you will not receive your check back from your financial institution. At any time, you may pay part or all of the full amount you owe without incurring any additional charge for prepayment. The amount of any payment that exceeds your total New Balance will be applied as a credit to your Account, and any remaining credit balance will be refunded as required by law. Credit availability may be delayed at our sole discretion to ensure payment in good funds. Your available credit on your Credit Limit may not reflect your payments for up to 14 days. Application of Payments. For each Billing Cycle, payments up to the amount of your Monthly Minimum Payment will be allocated in any way we determine, including to balances with lower Annual Percentage Rates before balances with higher Annual Percentage Rates. We will generally apply payments up to the amount of your Monthly Minimum Payment in a manner most favorable or convenient for us. For each Billing Cycle, to the extent your payments exceed your Monthly Minimum Payment, we will apply these excess amounts in the order required by applicable law. HOW INTEREST CHARGES ARE DETERMINED -------------------------------------------------------------------------------- Your interest charge for any Billing Cycle will include the following components, the total of which constitutes your total interest charge for the Billing Cycle: 1. A Cash Advance Transaction Fee imposed on each Cash Advance transaction posted during a Billing Cycle, in an amount equal to the greater of $5 or 5% of the amount of each Cash Advance, not to exceed $100. Any unpaid Cash Advance Transaction Fee will be added to the calculation of your Average Daily Balance of Cash Advances. 2. Periodic interest charge computed by applying the applicable Monthly Periodic Rate or Rates, determined as provided below under Computing the Purchase and Cash Advance Balance Monthly Periodic Rates and Corresponding Annual Percentage Rates (APR)to: a. your Average Daily Balance of Cash Advances (including new Cash Advances); and b. your Average Daily Balance of Purchases (including new Purchases). However, if the total of the amounts so computed is an amount less than $1, then a Minimum Interest Charge Fee of $1 will be imposed instead of such smaller amounts. 3. A Foreign Currency Conversion Fee in an amount equal to 1% of the converted U.S. dollar amount of each transaction, including Cash Advances and Purchases, that is effected in any currency other than U.S. dollars. When Interest Charges Begin to Accrue. Interest charges on Purchases will be imposed at the applicable Monthly Periodic Rate from the date each Purchase is made, and will continue to accrue on unpaid balances as long as they remain unpaid. However, we do not assess interest charges in the following circumstances: 1. If you paid the New Balance at the beginning of your previous Billing Cycle by the Payment Due Date during the previous Billing Cycle, or if that New Balance was $0 or a credit balance, then: a. if you pay the New Balance on your current Statement in full by the Payment Due Date in your current Billing Cycle, we will not assess interest charges on Purchases during your current Billing Cycle; and b. if you make a payment that is less than the New Balance by the Payment Due Date in your current Billing Cycle, we will credit that payment as of the first day in your current Billing Cycle. 2. If you had a New Balance at the beginning of your previous Billing Cycle and you did not pay that New Balance by the Payment Due Date during that previous Billing Cycle, then we will not assess interest charges on any Purchases during the current Billing Cycle if you pay the New Balance at the beginning of your current Billing Cycle by the Payment Due Date in your current Billing Cycle. Periodic interest charges on Cash Advances will be imposed at the applicable Monthly Periodic Rate from the date each Cash Advance is made and will continue to accrue on unpaid balances as long as they remain unpaid. There is no grace period on Cash Advances and there is no period within which to pay to avoid interest charges on Cash Advances. Calculating the Purchase and Cash Advance Balance Subject to Interest Charges Average Daily Balance of Purchases (including new Purchases): To get the Average Daily Balance of Purchases, we take the beginning Purchase balance of your Account each day, including unpaid fees, interest charges on Purchases and Foreign Currency Conversion Fees on Purchases, add any new Purchases and new fees as of the date of transaction, and subtract the applicable portion of any payments and credits as of the transaction date. On the first day of a Billing Cycle, we also add any unpaid Late Fees and Overlimit Fees. This gives us the daily balance for Purchases. Then we add all these daily balances for the Billing Cycle together and divide the total by the number of days in the Billing Cycle. This gives us the Average Daily Balance of Purchases. Average Daily Balance of Cash Advances (including new Cash Advances): To get the Average Daily Balance of Cash Advances, we take the beginning Cash Advance balance of your Account each day, including unpaid interest charges on Cash Advances and Foreign Currency Conversion Fees on Cash Advances, add any new Cash Advances as of the date of transaction, add the Cash Advance Transaction Fee on any Cash Advances as of the transaction date of each Cash Advance, and subtract the applicable portion of any payments and credits as of the transaction date. This gives us the daily balance for Cash Advances. Then we add all these daily balances for the Billing Cycle together and divide the total by the number of days in the Billing Cycle. This gives us the Average Daily Balance of Cash Advances. Computing the Purchase and Cash Advance Balance Monthly Periodic Rates and Corresponding Annual Percentage Rates (APR) Monthly Periodic Rates:The Monthly Periodic Rate is calculated by dividing the APR by 12. The Purchase APR is 35.9% and the Monthly Periodic Rate for Purchases is 2.992%. The Cash Advance APR is 35.9% and the Monthly Periodic Rate for Cash Advances is 2.992%. OTHER FEES -------------------------------------------------------------------------------- In addition to interest charges, a variety of fees may be applied to your Account, as set forth below. Annual Fee. We will charge an initial Annual Fee of $175 to your Account on or about the date your Account is opened and then a renewal Annual Fee of $49 on or about each anniversary of that date. The initial Annual Fee is nonrefundable; the renewal Annual Fee is also nonrefundable unless you notify us to cancel your Account within 30 days from the mailing date of the billing Statement or other communication containing the renewal Annual Fee notice. Monthly Fee. We will charge a Monthly Fee to your Account unless you notify us to close your Account at least 10 days prior to the Payment Due Date reflected on your last Billing Statement. In the first year, the Monthly Fee will be $0 per month ($0 annually), and thereafter, the Monthly Fee will be $12.50 per month ($150 annually). Your payment of the Monthly Fee does not in any way limit any of our rights or remedies under this Agreement, in law, or in equity, including without limitation, our right to close your Account or limit transactions on your Account pursuant to this Agreement. Late Payment Fee. If we do not receive your Monthly Minimum Payment by the Closing Date of the Billing Cycle in which the Payment Due Date occurs and the amount past due on your Account is more than $9.99, we will charge a Late Payment Fee to your Account. The Late Payment Fee is $30 if you were not charged a Late Payment Fee during any of the prior six Billing Cycles. Otherwise, the Late Payment Fee is $41. The Late Payment Fee will never exceed the amount of your most recently required Monthly Minimum Payment. Minimum Interest Charge Fee. If the periodic interest charge amounts computed in the How Interest Charges Are Determined section are an amount less than $1, then a Minimum Interest Charge Fee of $1 will be charged instead of such smaller amounts and will be treated as a fee on your billing statement and added to your Purchases at our discretion. Returned Payment Fee. If any payment on your Account is returned to us unpaid for any reason, we will charge a Returned Payment Fee to your Account. The Returned Payment Fee is $30 if you were not charged a Returned Payment Fee during any of the prior six Billing Cycles. Otherwise, the Returned Payment Fee is $41. The Returned Payment Fee will never exceed the amount of your most recently required Monthly Minimum Payment. Overlimit Fee. If you elected to have overlimit coverage, we may charge an Overlimit Fee when a transaction causes you to go over or remain over your Credit Limit during any Billing Cycle. We may also charge you two additional Overlimit Fees if your New Balance remains over your Credit Limit as of the Payment Due Date in future Billing Cycles. We will only charge you one Overlimit Fee per Billing Cycle, even if you go over your Credit Limit multiple times in the same Billing Cycle. The Overlimit Fee is $30 if you were not charged an Overlimit Fee during any of the prior six Billing Cycles. Otherwise, the Overlimit Fee is $41. The Overlimit Fee will never exceed the maximum amount you are over your Credit Limit during the Billing Cycle. MILITARY LENDING ACT -------------------------------------------------------------------------------- The Military Lending Act provides protections for Covered Borrowers. The provisions of this section apply to Covered Borrowers. If you would like more information about whether you are a Covered Borrower, you may contact us at 1-800-353-5920. Statement of MAPR. Federal law provides important protections to members of the Armed Forces and their dependents relating to extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed Forces and his or her dependent may not exceed an Annual Percentage Rate of 36%. This rate must include, as applicable to the credit transaction or account: (1) the costs associated with credit insurance premiums; (2) fees for ancillary products sold in connection with the credit transaction; (3) any application fee charged (other than certain application fees for specified credit transactions or accounts); and (4) any participation fee charged (other than certain participation fees for a credit card account). Oral Disclosures. In order to hear important disclosures and payment information about this Agreement, you may call 1-800-290-6421 Applicability of Arbitration of Disputes Provision. The Arbitration of Disputes Provision set forth in this Agreement does not apply to Covered Borrowers. LOST CARDS AND UNAUTHORIZED USE -------------------------------------------------------------------------------- You will take reasonable steps to prevent the unauthorized use of your Card and Account. If your Card is lost or stolen or if someone else might be using it without your permission, you must tell us at once. You may tell us by calling the telephone number on the back of your Card or on your Statement or by writing us at the address on your Statement. You will not be responsible for the charges made to your Account that are found by us to be unauthorized. If we reimburse your Account for unauthorized charges made using your Card or Account, you will help us investigate, pursue, and get reimbursement from the wrongdoer. Your help includes giving us documents that we ask for and are acceptable to us. COMMUNICATIONS -------------------------------------------------------------------------------- Telephone Monitoring and Recording; Communications. You consent and agree that, except as restricted by applicable law, we may monitor and/or record telephone calls regarding your Account, suppress caller identification services, use prerecorded messages, and use an automated telephone dialing and announcing system. You expressly consent that we and our agents, any servicer, or any subsequent owner of your Account may (i) contact you at any cellular telephone number that you provided as part of your application, at any number that you later provide (including, without limitation, after your Account is in a default status), or at any other number that is identified as related to you, including by text message, and(ii) use automated telephone dialing systems to initiate such contacts and/or leave recorded messages. If you provide any cellular telephone number(s) for which you are not the subscriber, you understand that you shall indemnify us, our agents, or any servicer for any costs and expenses, including reasonable attorneys’ fees, incurred as a result of us attempting to contact you at the number(s). If you provide us at any time with an email contact for your Account, you agree we may use that email address to contact you about your Account and may send you information about products and services related to your Account. We or our representatives may contact you from time to time regarding the Account, or to ask for additional information about you or your experience with us. You agree that such contacts are not unsolicited and may include contacts at your home or place of employment, during weekdays, weekends or holidays, on your mobile telephone, voicemail or answering machine, or by email, fax, recorded message, text message or personal visit. How to Revoke Consent for Future Communications: If you want to revoke your consent to future communications as described in the previous paragraph, you must send us a written notice that includes:(i) your name, mailing address, and Account number(s); (ii) the specific telephone number(s), email address(es) and/or mailing address(es) at which you no longer wish us to contact you, and (iii) the types of communications (telephone, text, email, and/or mail) for which you are revoking consent. You must send this written notice to: Concora Credit, P.O. Box 4477, Beaverton, OR 97076. You understand and agree that it may take up to three business days after receipt of your written notice to process your request, and that you consent to continued communications during this period of time. OUR RIGHTS AND HOW THEY AFFECT YOU -------------------------------------------------------------------------------- Merchant Refunds. If a merchant agrees to give you a refund for goods or services purchased with your Card or Account, you will accept a credit on your Account instead of a cash refund. We do not control when a merchant sends us your refund and we will have a reasonable amount of time after we receive your refund to process it. No Waiver of Rights; Disputed Amounts. We can accept late or partial payments without losing any of our rights under this Agreement. You agree not to send us partial payments marked “paid in full,” “without recourse,” or similar language. If you send such a payment, we may accept it without losing any of our rights under this Agreement. All written communications concerning disputed amounts, including any check or other payment instrument that indicated that the payment constitutes “payment in full” of the amount owed or that is tendered with other conditions or limitations or as full satisfaction of a disputed amount, must be mailed or delivered to Concora Credit, P.O. Box 4499, Beaverton, Oregon 97076. Credit Reports and Information. You authorize us to make or have made any credit, employment, or other investigative inquiries we deem appropriate to extend you credit or collect amounts owed to us on your Account. We (including any assignee of the Account or amounts owing under the Account) may also obtain information about you from credit reporting agencies or others at any time and use it for the purposes of monitoring your credit performance, managing your Account and considering you for new offers and programs. Notice of Inaccurate Information. If you believe that we have information about you that is inaccurate or that we have reported or may report to a credit reporting agency information about you that is inaccurate, please notify us of the specific information that you believe is inaccurate by writing to us at Concora Credit, P.O. Box 4499, Beaverton, OR 97076 Default and Collection. Unless prohibited by applicable law, your Account is considered to be in default if (1) you fail to make the required Monthly Minimum Payment on or before the Payment Due Date, including if your payment is returned or cannot be processed and you do not correct that failure within 31 days, (2) you try to exceed or do exceed your Credit Limit without permission and do not bring your Account back under your Credit Limit within 31 days, (3) you become subject to bankruptcy or insolvency proceedings, (4) you become subject to attachment or garnishment proceedings, (5) you give us any false information or signature, (6) you die, or (7) you fail to comply with any portion of this Agreement. Our accepting a late or partial payment does not waive default. Default on this Account will constitute default on all accounts you hold with us. Subject to any notice of default and right to cure or other restrictions of applicable law, if you are in default, we may declare the entire balance due immediately. You agree to pay our reasonable costs and attorneys’ fees and expenses related to the collection of your Account, and retrieving your Card, to the extent permitted by applicable laws. Change of Terms. Subject to the limitations of applicable law, we may, at any time, change or remove any of the terms and conditions of, or add new terms or conditions to, this Agreement. If required by applicable law, we will mail written notice of such a change to you in the manner required by such law. As of the effective date, the changed or new terms will apply to new Purchases and Cash Advances and also to the outstanding balance of your Account, subject to the limitations of applicable law. Delay in Enforcement. We can delay enforcing our rights under this Agreement without losing them. OTHER PROVISIONS -------------------------------------------------------------------------------- Ownership and Use of Your Card. As the Cardholder, you are liable for all credit obtained under your Account. If you authorize another person to use your Card, you are liable for any credit obtained on your Account for as long as that person holds the Card. In addition, you will remain liable until you recover possession of the Card. Misuse of your Card by an authorized person will not be considered unauthorized use. See “Lost Cards and Unauthorized Use” above. Upon demand, you must immediately return any Card we supply to you or destroy the Card by cutting it in half. Transactions. You will retain for Statement verification your copy of each Purchase slip, Cash Advance or other transaction to your Account. Transfer of Your Account. You may not transfer your Account to any other person. We may assign your Account or amounts owing under your Account to any other person at any time and the assignee will take our place under the Agreement with respect to all agreements and interests transferred. You must pay the assignee and otherwise perform your obligations under the assigned agreements and interests. Closing or Suspending Your Account. We may close or suspend your Account or your ability to obtain credit on your Account, or both, at any time, for any reason permitted by law and with or without advance notice. You may close your Account at any time by contacting us. The closure of Account will not become effective until you have returned to us all of the Cards we have given you. If you have a joint Account and want to remove one of the names from the Account, we must receive a written request signed by both of the Cardholders on the Account and all Cards must be returned upon request. No party is released from the obligation for the balance owing on a joint Account, unless we agree to the arrangements in writing. You may have to reapply for a new Card for an individual Account when you request a change from a joint Account to an individual Account. If your Account is closed or suspended for any reason, you must stop using your Card. You must also cancel all billing arrangements to the Account. We will not do this for you. If we close or permanently suspend your Account, you must also return all Cards to us. You must still pay us all amounts you owe on the Account, even if they are charged after your Account is closed or suspended. Additional Benefits and Services. From time to time, we may offer you benefits and services with your Account. These benefits and services may be provided by us or third parties. Unless expressly made a part of this Agreement, and except as provided in the Arbitration of Disputes section below, any such benefits and services are not a part of this Agreement, and are subject only to the terms and conditions outlined in the benefits or services brochure and other official documents provided to you with respect to the benefits and services. We may adjust, add, or delete benefits or services at any time in accordance with the brochures or documents you receive. Except as required by applicable law, we are not liable for benefits or services provided by third parties or the actions or omissions of those third parties. Foreign Currency Conversion. Payment must be made in U.S. Dollars for charges you incur in any other currency. If you effect a transaction with your Card in a currency other than U.S. Dollars, Mastercard International Incorporated (“Mastercard”) will convert the charge into a U.S. Dollar amount. Mastercard will act in accordance with its operating regulations or conversion procedures in effect at the time that the transaction is processed. Currently, the currency conversion rate used by Mastercard to determine the transaction amount in U.S. Dollars for such transactions is generally either a government mandated rate or a wholesale rate determined by Mastercard for the processing cycle in which the transaction is processed. The currency conversion rate used by Mastercard on the processing date may differ from the rate that would have been used on the Purchase date or monthly Statement posting date. We will also assess a Foreign Currency Conversion Fee interest charge as described in the “How Interest Charges are Determined” section. Honoring Your Card. We are not responsible if anyone refuses to accept your Card or Account for any reason. Although you may have credit available, we may decline any transaction for any reason. We are not liable for any refusal to honor your Card or Account. From time to time, due to circumstances beyond our control (such as system failures, natural disasters, or other unpredictable events), our services may not be available. When this happens, you may be unable to use your Card or obtain information about your Account. We will not be responsible or liable if this happens. Change of Address, Employment and Telephone. We will send all written notices and Statements to your address as it appears on our records. To avoid delays and missed payments that could affect your credit standing, you agree to promptly advise us if you change your mailing address, place of employment, or telephone number. Severability. In the event that any provision of this Agreement is determined to be invalid or unenforceable for any reason, the remaining provisions will remain in effect. Entire Agreement; Interpretation. This Agreement (including other documents incorporated herein by reference) constitutes the final expression of the credit agreement between you and us relating to your Account. The headings used in this Agreement are for the convenience of reference only and are not intended to define or describe the scope or intent of any portion of the Agreement. Governing Law. Except as expressly set forth in the Arbitration of Disputes section, this Agreement and the interpretation and enforcement thereof (including but not limited to the exportation of interest rates) will be governed by Federal law that applies to us, and to the extent not preempted by Federal law, the laws of the State of Utah, without regard to its conflicts of law provisions and principles. If there is any conflict between any of the terms and conditions of this Agreement and applicable Federal or State law, this Agreement will be considered changed to the extent necessary to comply with the applicable law. Arbitration of Disputes Provision. PLEASE READ THIS ARBITRATION OF DISPUTES PROVISION CAREFULLY. UNLESS YOU SEND US THE REJECTION NOTICE DESCRIBED BELOW, THIS PROVISION WILL APPLY TO YOUR ACCOUNT, AND MOST DISPUTES BETWEEN YOU, ON THE ONE HAND, AND US OR ANY AFFILIATE, AGENT, SERVICER, OR OWNER OF YOUR ACCOUNT, INCLUDING, BUT NOT LIMITED TO, CONCORA CREDIT INC. (“CONCORA CREDIT”), ON THE OTHER HAND, WILL BE SUBJECT TO INDIVIDUAL ARBITRATION. THIS MEANS THAT: (1) NEITHER A COURT NOR A JURY WILL RESOLVE ANY SUCH DISPUTE; (2) YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING; (3) LESS INFORMATION WILL BE AVAILABLE; AND (4) APPEAL RIGHTS WILL BE LIMITED. THIS ARBITRATION OF DISPUTES PROVISION DOES NOT APPLY TO YOU IF, AS OF THE DATE OF THIS AGREEMENT, YOU ARE A MEMBER OF THE ARMED FORCES OR A DEPENDENT OF SUCH MEMBER ENTITLED TO PROTECTION UNDER THE FEDERAL MILITARY LENDING ACT. PLEASE SEE THE SECTION OF THIS AGREEMENT LABELED “MILITARY LENDING ACT.” IF YOU WOULD LIKE MORE INFORMATION ABOUT WHETHER YOU ARE ENTITLED TO PROTECTION UNDER THE FEDERAL MILITARY LENDING ACT, YOU MAY CONTACT US AT 1-800-353-5920. This provision replaces any existing arbitration provision with us and will stay in force no matter what happens to your Account, including the closing of your Account, and the sale or transfer of your Account or any interest in your Account. Except as expressly provided below, you must arbitrate individually, by binding arbitration under the Federal Arbitration Act (“FAA”), any dispute or claim by or between you, any joint Cardholder and/or Authorized User, on the one hand, and us, our affiliates, and agents, and/or any owner or servicer of your Account, including, but not limited to, Concora Credit, on the other hand, if the dispute or claim arises out of or is related to (a) this Agreement (including without limitation, any dispute over the interpretation or validity of this Agreement), or (b) your Account, or (c) any relationship resulting from this Agreement, or (d) any insurance or other service related to your Account, or (e) any other agreement or dispute arising from or related to your Account (including prior agreements) or any such service or use of your Account, or (f) breach of this Agreement or any other such agreement, whether based on statute, contract, tort or any other legal theory (any “Claim”). This arbitration provision will also be binding on and invocable by your heirs and successors, and any subsequent owner of your Account or any interest in your Account. However, you cannot be required to arbitrate any individual Claims in small claims court or your state’s equivalent court, so long as it remains an individual case in that court. YOU AGREE NOT TO PARTICIPATE IN A CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION AGAINST US OR ANY AFFILIATE, AGENT, SERVICER, OR OWNER OF YOUR ACCOUNT, INCLUDING, BUT NOT LIMITED TO, CONCORA CREDIT, IN COURT OR ARBITRATION. ALSO, YOU MAY NOT BRING CLAIMS AGAINST US OR ANY AFFILIATE, AGENT, SERVICER, OR OWNER OF YOUR ACCOUNT, INCLUDING, BUT NOT LIMITED TO CONCORA CREDIT, ON BEHALF OF ANY CARDHOLDER WHO IS NOT A JOINT CARDHOLDER WITH YOU OR AN AUTHORIZED USER ON YOUR ACCOUNT (AN “UNRELATED CARDHOLDER”), AND YOU AGREE THAT NO UNRELATED CARDHOLDER MAY BRING ANY CLAIMS AGAINST US OR ANY AFFILIATE, AGENT, SERVICER, OR OWNER OF YOUR ACCOUNT, INCLUDING, BUT NOT LIMITED TO, CONCORA CREDIT, ON YOUR BEHALF. CLAIMS BY YOU AND AN UNRELATED CARDHOLDER MAY NOT BE JOINED IN A SINGLE ARBITRATION. THE ARBITRATOR WILL NOT HAVE THE POWER TO CONSIDER SUCH CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTIONS OR ANY SUCH CLAIMS YOU BRING ON BEHALF OF AN UNRELATED CARDHOLDER. This paragraph is referred to as the “Class Action Waiver.” Judgment on the arbitration award may be entered in any court having jurisdiction. Any dispute regarding whether a particular controversy is subject to arbitration, or the interpretation, applicability, formation or enforceability of this Arbitration Agreement, will be decided by the arbitrator and not a court, except that a court will decide any question regarding the enforceability or applicability of the Class Action Waiver. The party or parties electing to arbitrate a claim must notify the other party in writing. The notice can be given after the beginning of a lawsuit and can be given in papers filed in the lawsuit. Otherwise, your notice must be sent to Concora Credit Inc., Attn: Arbitration Demand, P.O. Box 4477, Beaverton, Oregon 97076, and any notice to you must be sent to the most recent address for you in the Account files. The arbitration will be administered by the American Arbitration Association (the “AAA”) under its rules in effect at the time an arbitration is commenced that are applicable to the resolution of consumer disputes (the “Arbitration Rules”). We will tell you how to contact the AAA and how to get a copy of the Arbitration Rules without cost if you ask us in writing to do so. You may also obtain a copy of the Arbitration Rules at https://www.adr.org/rules. The Arbitration Rules permit you to request deferral or reduction of the administrative fees of arbitration if paying them would cause you a hardship. In addition, if you ask us in writing, we will consider your request to pay any or all of your costs of arbitration. Each arbitrator shall be a licensed attorney who has been engaged in the private practice of law continuously during the ten years immediately preceding the arbitration or a retired judge of a court of general or appellate jurisdiction. The arbitration award shall award only such relief as a court of competent jurisdiction could properly award under applicable law, including attorneys’ fees if allowed by applicable law or agreement. All statutes of limitation, defenses, and attorney-client and other privileges that would apply in a court proceeding will apply in the arbitration. If any provision of this Section regarding arbitration of disputes shall be deemed to be unenforceable, the remainder of this Section shall be given full force and effect. However, if the Class Action Waiver is deemed unenforceable, then this entire Arbitration Agreement shall be void and of no force and effect. You may reject this provision, in which case only a court may be used to resolve any dispute or claim. Rejection will not affect any other aspect of the Agreement. To reject this Provision, you must notify us at 1-800-353-5920 or mail a notice within sixty (60) days after you open your Account or we first provide you with a right to reject this Provision. If you notify us by telephone, you must speak with a live representative and provide your name, address and Account Number. If you notify us by mail, you must include your name, address and Account Number and it must be mailed to our servicer at: Concora Credit Inc., Attn: Arbitration Provision, P.O. Box 4477, Beaverton, Oregon 97076. These are the only ways you can reject this Provision. YOUR BILLING RIGHTS – KEEP THIS NOTICE FOR FUTURE USE -------------------------------------------------------------------------------- This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act. What To Do If You Think You Find A Mistake On Your Statement If you think there is an error on your Statement, please write to us at Concora Credit, P.O. Box 4499, Beaverton, OR 97076-4499. In your letter, give us the following information: * Account information: Your name and Account Number. * Dollar amount: The dollar amount of the suspected error. * Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us: * Within 60 days after the error appeared on your Statement. * At least three (3) business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors, and you may have to pay the amount in question. What Will Happen After We Receive Your Letter When we receive your letter, we must do two things: 1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error. 2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. While we investigate whether or not there has been an error: * We cannot try to collect the amount in question, or report you as delinquent on that amount. * The charge in question may remain on your statement, and we may continue to charge you interest on that amount. * While you do not have to pay the amount in question, you are responsible for the remainder of your balance. * We can apply any unpaid amount against your Credit Limit. After we finish our investigation, one of two things will happen: * If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. * If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will then send you a Statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe. If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us. If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question, even if your bill is correct. Your Rights If You Are Dissatisfied With Your Credit Card Purchases If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the Purchase. To use this right, all of the following must be true: 1. The Purchase must have been made in your home state or within 100 miles of your current mailing address, and the Purchase price must have been more than $50. (Note: Neither of these are necessary if your Purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the Purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify. 3. You must not yet have fully paid for the Purchase. If all of the criteria above are met and you are still dissatisfied with the Purchase, contact us in writing at Concora Credit, P.O. Box 4499, Beaverton, OR 97076-4499. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. THE CARD ISSUER: CELTIC BANK South Dakota Cardholders: If there are any improprieties in the servicing of this loan by Concora Credit Inc., please contact the South Dakota Division of Banking at 1714 Lincoln Avenue, Suite 2, Pierre, South Dakota, 57501, (605) 773-3421. -------------------------------------------------------------------------------- STATE NOTICES California Residents: A married applicant may apply for a separate Account. As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a consumer reporting agency if you fail to fulfill the terms of your credit obligations. After credit approval, each applicant shall have the right to use the credit Account up to the limit of the Account. Each applicant may be liable for amounts extended under the plan to any joint applicant. Delaware Residents: Service charges not in excess of those permitted by law will be charged on the outstanding balances from month to month. Ohio Residents: The Ohio laws against discrimination require that all creditors make credit equally available to all creditworthy customers, and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law. Married Wisconsin Residents: No provision of any marital property agreement, unilateral statement or court decree adversely affects our rights, unless you give us a copy of such agreement, statement or court order before we grant you credit, or we have actual knowledge of the adverse obligation. All obligations on this Account will be incurred in the interest of your marriage or family. You understand that we may be required to give notice of this Account to your spouse. Married Wisconsin residents must furnish the name and address of their spouse to Concora Credit, P.O. Box 4477, Beaverton, OR 97076. Kentucky Residents: You may pay the unpaid balance of your Account in whole or in part at any time. New York and Vermont Residents: We may obtain a consumer report for any legitimate purpose in connection with your Account or your application, including but not limited to reviewing, modifying, renewing and collecting on your Account. Upon your request, we will inform you of the names and addresses of any Consumer Reporting Agencies that have furnished the reports. New York residents may contact the New York State Department of Financial Services at 1-800-518-8866 or www.dfs.ny.gov to obtain a comparative list of credit card rates, fees and grace periods. Utah Residents: As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations. -------------------------------------------------------------------------------- CELTIC BANK PRIVACY POLICY REV. JANUARY 2015 FACTS WHAT DOES CELTIC BANK DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: * Social Security number and income * Account balances and payment history * Credit history and credit scores When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Celtic Bank chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does Celtic Bank share? Can you limit this sharing? For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO For our marketing purposes - to offer our products and services to you NO We don't share For joint marketing with other financial companies NO We don't share For our affiliates' everyday business purposes - information about your transactions and experiences NO We don't share For our affiliates' everyday business purposes - information about your creditworthiness NO We don't share For our affiliates to market to you NO We don't share For nonaffiliates to market to you NO We don't share Questions? Call 1-800-353-5920 or go to www.celticbank.com Who we are Who is providing this notice? Celtic Bank What we do How does Celtic Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. How does Celtic Bank collect my personal information? We collect your personal information, for example, when you * Open an account * Apply for a loan We also collect your personal information from others, such as credit bureaus, affiliates or other companies. Why can't I limit all sharing? Federal law gives you the right to limit only * Sharing for affiliates' everyday business purposes-information about your creditworthiness * Affiliates from using your information to market to you * Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. Definitions Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. * Celtic Bank does not share with our affiliate. Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. * Celtic Bank does not share with nonaffiliates so they can market to you. Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. * Celtic Bank does not jointly market. IN649RXCXC1-v3 SUBMIT APPLICATION By clicking “SUBMIT APPLICATION” below, you confirm you are applying for an Indigo Mastercard Account issued by Celtic Bank (“we” “us”) and you acknowledge, agree to, and/or represent the following: * The information you have provided as part of this application is true and correct; * We may gather information about you, including from credit reporting agencies and other sources, to verify your identity and determine your eligibility for credit, renewal of credit, future extensions of credit, and consider you for additional products and services. If you ask, we will tell you whether or not we requested a credit report and the names and addresses of any credit reporting agency that provided us with such credit report; and * You have read and agree to the credit terms and other disclosures with this application, and you understand that if your application is approved, the complete Cardholder Agreement (“Agreement”) will be sent to you and will govern your Account. Among other things, the Agreement includes an arbitration provision that limits your rights unless you reject the provision by following the provision’s instructions or if you are a Covered Borrower entitled to protection under the Federal Military Lending Act. Please see the “Military Lending Act” section of the Terms and Conditions and Important Disclosures. * If approved, a hard inquiry will be reflected on your credit report on the day your application is approved, which may impact your credit score. If declined, no hard inquiry will be reflected. By clicking “ACCEPT” below, you agree that you have read and agree to the above Terms and Conditions, which contain important rate, fee, and other information and the Consent to Electronic Communications and confirm you meet the computer and software requirements and you consent to receive the account terms and conditions and important disclosures electronically. Decline Accept Submit Application * If your application is not approved, a hard inquiry will not appear on your credit report, which means your credit score will not be impacted. © 2024 Concora Credit Inc. All Rights Reserved. The Indigo Platinum Mastercard is issued by Celtic Bank, a Utah-Chartered Industrial Bank, and serviced by Concora Credit Inc. (NMLS #1549514) Indigo is a registered trademark of Concora Credit Inc. Privacy PolicyTerms of UseAdChoices Click for profile