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Submission: On November 16 via api from LU — Scanned from DE
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* Jump to Accessibility * Jump to Content * LSE 392.00p +1.20 Updated 16:48 * Online Banking * Contact us Menu Close Close * LSE 392.00p +1.20 Updated 16:48 * Who we are Who we are * About NatWest Group * About NatWest Group NatWest Group is a UK-focused banking organisation, serving over 19 million customers, with business operations stretching across retail, commercial and private banking markets. Go to About NatWest Group * 1. Our strategy 2. Our purpose 3. Our businesses 4. Our values 5. Our history 6. Where we do business * 1. * Contact us * Contact us It’s easy to get in touch with us. If you’re a customer, media, or an investor, use these details to contact us directly. Go to Contact us * Contact us 1. Customer contacts 2. Investor contacts 3. Media contacts 4. Supplying goods and services * Feedback and complaints 1. Feedback and complaints 2. How to complain 3. Complaints data 4. Whistleblowing * Leadership & governance * Leadership & governance Find out more about our Board of Directors and Executive management team, and view key governance documents. Go to Leadership & Governance * Leadership 1. Board of Directors 2. Executive management team * Governance 1. Our Board Committees 2. Our Subsidiaries 3. Boardroom inclusion policy 4. Compliance statement and remuneration policy 5. Auditor independence 6. Review into customer account closures * Our brands * Our brands How do we drive growth and support the financial lives of our personal, business and corporate customers? Through our brilliant banking brands. Go to Our brands * Our brands 1. NatWest 2. Royal Bank of Scotland 3. Ulster Bank 4. Coutts * 1. Holt's 2. Lombard 3. RBS International 4. FreeAgent * Working at NatWest Group * Working at NatWest Group Strong relationships with millions of customers are at the heart of our workforce. We are committed to having a motivated and inclusive workforce who are engaged and passionate about serving customers. Go to Working at NatWest Group * Working at NatWest Group 1. Diversity, equity & inclusion 2. Employee Led Networks 3. Health and Safety 4. Our Fair Pay Charter 5. Family-focused Policies * 1. * Sustainability Sustainability * Our Purpose in Action * Our Purpose in Action We’re dedicated to serving our customers. By being there throughout their lives, we can build long-term value, invest for growth, make a positive contribution to our communities and drive attractive returns for shareholders. Our focus is to continue building a great bank, powered by great people and delivering fantastic service to our 19 million customers. Go to Our Purpose in Action * Overview 1. Message from our Director of Sustainable Banking 2. Stakeholder engagement 3. Our materiality assessment 4. ESG ratings and benchmarks 5. Awards and recognition 6. External assurance * 1. * Climate and Environment * Climate and Environment As a leading UK bank with 19 million customers, we are well-placed to support them to make sustainable choices, while driving value and growth from the commercial opportunities of the transition to a net-zero economy. Go to Climate and Environment * Managing climate change 1. Our approach to climate change 2. Climate and sustainable funding and financing * Managing our environmental impact 1. Own operational footprint 2. Nature and climate change 3. Soft commodities * Society * Society As a leading financial firm in the UK, we believe we can make a real and positive difference to people’s lives. Go to Society * Supporting customers 1. Accessible banking 2. Innovation and digitalisation 3. Supporting customers in vulnerable situations 4. Consumer protection 5. Customer complaints 6. Customer advocacy 7. Consumer Duty * Supporting communities 1. Enterprise 2. Financial wellbeing 3. Giving & volunteering 4. Mortgage lending * Governance and Responsible Business * Governance and Responsible Business We follow the highest standards of corporate governance, business integrity, and professionalism in all our activities. Our corporate governance framework helps support the effective implementation of our strategy and decision-making, and promotes long-term sustainable success. Go to Governance and Responsible Business * How we do business 1. Compliance and conduct 2. Human Rights and Modern Slavery 3. Tax responsibilities and payments 4. ESE and reputational risk management 5. Equator Principles 6. Detecting and preventing financial crime 7. Protecting privacy and customer confidentiality * Collaborating with our stakeholders 1. Supply chain 2. Working at NatWest Group 3. United Nations Sustainable Development Goals 4. External commitments and reporting standards * ESG Policies and Downloads Repository * ESG Policies and Downloads Repository We’ve got information on topics such as employing staff and business planning. Take a look at our reports and policies. Explore policies & reports * 1. * Investors Investors * Investing in NatWest Group * Investing in NatWest Group We are building a simple, safe & more customer focused bank. Visit the Investors homepage * 1. Investment case 2. Recent financial results 3. Legal structure 4. Credit ratings 5. Investor contacts * 1. View our latest financial results * Annual Report * Latest Annual Report & Accounts View highlights from our latest Annual Report & Accounts and download the full reports. Explore Annual Report * 1. * Results & Events * Results & Events View the financial results of NatWest Group and our subsidiaries alongside other presentations to investors. Visit the Results Centre * 1. Latest financial results 2. Results archive 3. Events & presentations 4. Financial calendar * 1. Visit the Results Centre * Regulatory News * Regulatory News Read our recent company announcements and search the archive for historic filings. Explore this section * 1. Company Announcements 2. SEC Filings * 1. Sign up for e-mail alerts * Shareholder Hub * Shareholder Hub Manage your shareholding online or view information on shareholder meetings, the share price and dividends declared. Explore this section * Share data 1. Share price 2. Share price calculator 3. Dividends 4. Equity ownership statistics 5. Corporate actions * Manage your shareholding 1. Access your shareholding online 2. Shareholder meetings 3. Shareholder events 4. Shareholder FAQ's 5. Sign up for e-comms * Fixed income * Fixed income Find out more about our credit ratings and issuance across the Group including Green, Social and Sustainable bonds. Explore the Fixed Income section * 1. Company legal structure 2. Credit ratings 3. Fixed income presentations 4. Unsecured securities documentation 5. Green, Social & Sustainable bonds * 1. Issuance plan 2. Securitisations 3. Covered bonds 4. Our Readiness for Resolution * ESG Disclosures * Environmental, Social and Governance Disclosures Read about our purpose in action and view our recent disclosures on environmental, social and governance issues. Explore ESG Disclosures * 1. * * News & Insights News & Insights * Latest Stories * Latest Stories Take a look at our recent stories and insights. Go to Latest Stories * * News Room * News Room Find all media contacts and resources from NatWest Group. Go to News Room * 1. Press releases 2. Media contacts 3. Photo library * Careers Careers * Online Banking * Contact us Back to main menu Search Search Search Search Search Please enter a keyword Search Overlay NatWest Group Q3 2024 RESULTS See a summary of our results Results Centre OUR NEWS & INSIGHTS Some of our latest stories: Championing business and communities in the midlands and east How GenAI is evolving customer journeys in retail banking Becoming a parent with the support of Partner Leave See all news stories ANNUAL REPORT 2023 Learn more about how we’re serving our customers every day, in our Annual Report. OFFICIAL BANKING PARTNER TO TEAM GB We're partnering with Team GB for the Paris 2024 Olympic Games to inspire and support success. More on our partnership FINANCIAL WELLBEING SUPPORT Our colleague Laura explains how she’s supporting customers to better manage and make the most of their money. SHAREHOLDER HUB View information on shareholder meetings, the share price and dividends declared. Visit our Shareholder Hub OUR BRANDS Take a look at the wide range of products and services available from our well known banking brands – everything you’re looking for is right here. Our brands OUR PARTNER LEAVE POLICIES We’ve introduced new, market leading Partner Leave policies for our colleagues More information on Partner Leave DETECTING AND PREVENTING FINANCIAL CRIME At NatWest Group we recognise the important role we have to play to detect and prevent financial crime, protecting people, families, and businesses. Detecting and preventing financial crime CLIMATE MATTERS We know that tackling climate change is not only good for the planet, but good for our customers and our business too. Climate Matters explores some of the ways we’re supporting customers across our business in their transition to net zero. Take a look at our articles Download Climate Matters CAREERSENSE CareerSense is our employability education programme aimed at improving employability prospects for young people aged 13-24 in the UK. We’re proud to be helping champion the potential and economic resilience of young people, and look forward to growing this programme in partnership with schools across the UK. More on CareerSense BREAKING NEWS Be the first to hear our latest news, ideas and initiatives from NatWest Group and our other brands. News & insights FORWARD THINKING… BACK IN TIME Our history in Britain goes back for hundreds of years. As we look to the future, we build on strong foundations to meet new challenges. Take a walk down memory lane with us and enjoy the events that make us proud to be NatWest Group today. Our history WHO WE ARE Board of Directors Executive management Contact us INVESTOR RELATIONS Results centre Annual report Share data Investment case CAREERS Careers at NatWest Group * * * QUICK LINKS * Leadership & governance * Bank of APIs * Supplying goods and services UK CONTACT US * FAQs * Customer contacts * Investor contacts * Media contacts KEY REPORTS * Annual report and accounts (PDF 13MB) DOWNLOADS * Modern Slavery Act (PDF 6MB) * Managing political activities (PDF 134KB) * Our readiness for resolution 2024 (PDF 790KB) * Cookie policy * Privacy notice * Legal information * Site map * Accessibility * * Copyright © NatWest Group 2024. Registered Office: 36 St Andrew Square, Edinburgh, United Kingdom, EH2 2YB. Opens in a new window WE CARE ABOUT YOUR PRIVACY We use cookies to ensure our website works properly. To help us improve our service, we collect data to understand how people use our site. By allowing all cookies, we can enhance your experience even further. This means helping you find information more quickly and tailoring content or marketing to your needs. Select “Allow All Cookies” to agree or “Manage Preferences” to manage cookie settings. You can find out more by viewing our cookie policy. Allow All Cookies Manage Preferences PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All Cookies MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Cookies Details CUSTOMER EXPERIENCE Customer Experience These cookies are used to generate reports based on data from visits to the website, without knowing who the visitor is. These cookies help us to gain insight of the pages that have been visited to help inform the optimisation of website layouts and to improve visitor journeys. Using cookies to track the most visited areas of our website and to identify when users encounter errors on the website, will help us ensure that our website is optimised to remove confusing or ineffective content. You can switch these cookies off at any time by visiting your Cookies Preference Centre. Cookies Details FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. Cookies Details PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. 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