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AI CUSTOMER SURVEY SOFTWARE


FUEL YOUR GROWTH WITH AI CUSTOMER ANALYSIS

AI powered surveys that ask customers the right question at the right moment
Collect feedback, understand your customers and boost sales with data-driven
decisions
Start Free TrialWatch Video

Rated 5 stars on the Shopify App Store

60% + response rate   

14 day free trial   

AI built in


Collect customer data at every step of the journey
UserLoop helps you gather zero party data throughout the buying experience: at
checkout, by email, link, SMS, and phone.
If you're looking for actionable, data-driven insights to enhance customer
satisfaction and boost profitability, UserLoop is an exceptional tool.
Jason Quey
Growth Lead at Aventon


SURVEY CUSTOMERS AT  EVERY STEP OF THE FUNNEL

 * Go beyond the traditional post purchase survey to get to you know your
   customers in depth.
   
 * Learn more about why they purchase, what they use your product for and what
   kind of person they are - all crucial data to inform the rest of your
   marketing stack.
   
 * Get insights on product quality, fit and formulation.  Discover how to
   improve your product range and offering with direct and honest feedback from
   customers.
   


BUILD A COMPREHENSIVE PICTURE OF WHO YOUR CUSTOMERS ARE

 * Collect zero-party data and understand your customers' behavior to create a
   personalized experience that drives sales and increases customer loyalty.
   
 * Never miss a customer feedback opportunity again with UserLoop's survey
   triggers, automating surveys based on customer activity and behavior
   
 * Get high-value UGC content and personalized feedback using UserLoop's
   AI-generated questions and video responses, helping you create a more
   engaging and effective marketing strategy.
   




LINK SURVEY RESPONSES TO YOUR SHOPIFY TRANSACTION DATA

 * Link surveys to transaction data and integrate effortlessly into your
   marketing technology stack.
   
 * Understand characteristics and behaviors of customers who are likely to spend
   more and make repeat purchases
   
 * Fine-tune marketing strategy and optimize campaigns to target high-value
   customer segments
   

What our customers say
"UserLoop gives us a TON of valuable information about our customers.  
The AI integration makes it easy to create questions and understand responses at
scale."
Filip Co-Founder at Pearly Drinks
Read the review on Shopify →
"Learn more about your customers with this powerful and simple to use platform.
My only regret is that I didn't install it sooner!"
Charlie Bennett Co-Founder at Pareto Athletics
Read the review on Shopify →


MANAGE FEEDBACK AT SCALE WITH AI

Create surveys in seconds and analyze results without drowning in data.
Skip the tedious work, get to insights quicker.





INCENTIVIZE RESPONSES AND BOOST SALES BY REWARDING CUSTOMERS

Communicate reliable, fast delivery by installing the Shop channel and adding
the Shop Promise badge and delivery dates to your store.

 * UserLoop's automatic discount code generation incentivizes customers to
   respond to surveys, increasing response rates and providing valuable
   feedback.
   
 * UserLoop's unique discount codes help minimize coupon code leakage and ensure
   that promotions are being used only by the intended customers, reducing the
   risk of abuse and increasing the effectiveness of your marketing campaigns.
   
 * UserLoop's automatic discount code generation incentivizes customers to
   respond to surveys, increasing response rates and providing valuable
   feedback.
   




START EMBRACING CUSTOMER FEECBACK

Start your free 14-day trial or connect with our team for a personalized demo.
Start free trialBook a demo
Integrations & API
Connect UserLoop to your other tools, use the data you collect in the rest of
your marketing stack.

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UserLoop is a trading name of Prodcel Ltd.  © 2024 Prodcel
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