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2606:2c40::c73c:67fe
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Effective URL: https://www.xmreality.com/
Submission: On March 11 via manual from US — Scanned from DE
Effective URL: https://www.xmreality.com/
Submission: On March 11 via manual from US — Scanned from DE
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AnalyticsSyncHistoryUsed in connection with data-synchronization with
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pageviewCount [x2]This cookie is used to identify the frequency of visits
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lastExternalReferrerDetects how the user reached the website by
registering their last URL-address.
Expiry: PersistentType: HTML
lastExternalReferrerTimeDetects how the user reached the website by
registering their last URL-address.
Expiry: PersistentType: HTML
_fbpUsed by Facebook to deliver a series of advertisement products such as
real time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
* 6845225.fs1.hubspotusercontent-na1.net
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yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
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yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
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yt-remote-connected-devicesStores the user's video player preferences
using embedded YouTube video
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yt-remote-device-idStores the user's video player preferences using
embedded YouTube video
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yt-remote-fast-check-periodStores the user's video player preferences
using embedded YouTube video
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yt-remote-session-appStores the user's video player preferences using
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allows the website to present relevant products and/or measure their
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actions after viewing or clicking one of the advertiser's ads with the
purpose of measuring the efficacy of an ad and to present targeted ads to
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LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded
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XMReality
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Discover how XMReality works and the powerful functions you get access to.
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Book a demo
REMOTE SUPPOR|
USING REAL-TIME
VIDEO SOFTWARE
Try for free
Access to expertise is just one click away with remote visual assistance from
XMReality.
AN ADVANCED VIDEO SOLUTION FOR FASTER PROBLEM-SOLVING.
SKIP TRAVEL
Guide, inspect and assist – from thousands of miles away.
SAVE MONEY
Don’t waste money on expensive flights and person-hours at the airport.
SOLVE FASTER
Provide support, expertise and visual instructions in real-time.
SUPPORT TEAMS HAVE FACED THE PAINS OF INEFFICIENT FIELD SERVICE FOR TOO LONG
Long resolution times drain your company's resources. Not to mention the
frustration felt by your frontline staff and customers.
Our remote visual assistance solution changes that. Combining live video,
guiding features, and AR, we make problem-solving easy.
PROVEN CUSTOMER RESULTS
Customer stories
95 %
Remote resolution success rate
300 %
More efficient technical support
60 %
Reduced resolution time
HOW IT WORKS
CONNECT
Create a link and send it to anyone you want to collaborate with. The call is
initiated as soon as the person taps on the link. No download required.
COLLABORATE
When the call is connected, you see what that person sees. You have several
powerful guiding features in the call to help you collaborate and solve
remotely.
CONTROL
After each call, we automatically generate a PDF to ensure compliant
documentation. You can also keep track of usage and value created for your
business.
Try for free
ZERO DOWNLOADS. JUST ONE CLICK.
Take control of your time without leaving your desk. With just one click on a
link, the software runs instantly in the browser – no downloads or installations
are needed. Less friction, more time for collaboration.
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TECH SAVVY? NO NEED FOR THAT.
Powerful without being complicated – that’s our solution. Because no one wants
complexity. You just want things to work. At XMReality we prioritize an
intuitive user experience so our users can focus on problem-solving.
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ONE PRODUCT. ANY DEVICE.
We deliver the solution, you decide which device you want to run it on. Same
experience, endless uses.
More about our product
DESKTOP
Use XMReality in your web browser or get our Windows or Mac app.
TABLET
Use your iPad or Android tablet with our app.
SMARTPHONE
Use your iPhone or Android phone with our app.
SMART GLASSES
Use our tailored smart glasses app on the AR glasses you prefer.
WE EMPOWER OUR CUSTOMERS:
> The biggest benefit to me is simply being able to see the problem that the
> tech is describing. Basically, a picture or video is worth a thousand words.
Regional Specialist Toshiba America Business Solutions
> This deepened collaboration with XMReality is perfectly aligned with
> Electrolux Professional’s strategic direction to further develop capabilities
> of remote and instant technical support towards our customers and extensive
> partner network.
Magnus Sävenäs Group VP Customer Care & Quality, Electrolux Professional
> The most important thing for our own customers is that their problems get
> solved as quickly as possible, and XMReality has helped us to do that better.
> We haven’t yet run into a customer who doesn’t want to use it.
Joris Van De Walle Service responsible for EMEA, Esko
> Visual Assistance isn’t something futuristic or next generation anymore - it’s
> a tool in our toolbox. It’s like a 10-mm spanner – we take it out when we need
> it.
Thomas Sandgren Field Engineer Customer Service, Norden Machinery
> Last winter, one of our service technicians was able to help 14 customers with
> troubleshooting during one weekend. Without XMReality, we wouldn’t have been
> able to solve all these cases during one weekend with only one technician.
Anette Nilsson Business unit manager, Tekniska Verken
> Through previous experience, the project team at XMReality gave clear guidance
> on how best to utilise the software, supporting us in the identification of
> potential benefits and driving the adoption of new services to both customers
> and employees.
Matt Thomas Customer Experience Programme Manager
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AUGMENTED REALITY IN YOUR INDUSTRY
Augmented reality and remote visual assistance are transforming the industry,
providing visual clarity and context beyond simple video calls. It enables
precise guidance, making it easier than ever to solve customers' issues faster.
Discover how it transforms your industry.
INDUSTRIAL MANUFACTURING
With XMReality you can minimize production line downtime and leverage your most
talented people no matter where they are.
Read more
FOOD AND
BEVERAGE
Leverage XMReality to continually enhance your processes and ensure ongoing
compliance in your...
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HOUSING AND
REAL ESTATE
With XMReality, you can diagnose, mitigate, and solve issues remotely by
accurately guiding tenants...
Read more
PACKAGING PRODUCTION
Use XMReality to quickly diagnose, mitigate, and solve your customer's issues
remotely for a more...
Read more
ENERGY AND UTILITIES
With XMReality you can minimize downtime and overcome geographical distance so
your experts can be...
Read more
TAKE IT FOR A SPIN
XMReality is one of those products that you need to experience yourself to
understand its potential. Sign up for a 14-day free trial and try it in your
daily operations. Getting started only takes a couple of minutes, and you don't
need to download any software; it's as simple as that.
Try for free
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