support.southwest.com Open in urlscan Pro
85.222.140.6  Public Scan

Form analysis
1 forms found in the DOM

GET https://search.southwest.com/s/search.html

<form action="https://search.southwest.com/s/search.html" class="swa-header--search-overlay" method="GET">
  <input type="hidden" name="collection" value="southwest-search">
  <div class="swa-header--search-field">
    <label class="swa-header--search-label" for="swa-header--searchInput">Search</label>
    <div class="swa-text-input swa-text-input_xl">
      <input id="swa-header--searchInput" type="text" class="swa-text-input--input swa-header--search-input tt-input" name="query">
    </div>
  </div>
  <button class="swa-button swa-button_primary swa-button_large swa-button_icon swa-header--search-button" type="submit" aria-label="submit search">
    <span class="swa-button--icon swa-icon swa-icon_search swa-header-icon_search"></span>
  </button>
</form>

Text Content

Loading
×Sorry to interrupt
CSS Error

Refresh
 * Log in or enroll to manage your trips and account activity.
   
 * Home
   
 * Flight
   Book a FlightLow Fare CalendarCheck InTrack Checked Bags Flight StatusManage
   ReservationsUpgrade to Business SelectAdd EarlyBird Check-In®Upgraded
   BoardingCheck Travel FundsRoute MapBuy Carbon OffsetsFare Types and Benefits
 * Car
   Book a CarLookup Reservations
 * Hotel
   Book a Hotel Redeem Points for Hotels Manage Bookings
 * Vacation
   Book a Vacation Manage Vacations
 * Cruises
   Book a Cruise Manage My Cruise Cruise Offers
 * Buy Points
 * Earn Points
   How to EarnEstimate your PointsEarn on Car RentalsEarn on HotelsRapid Rewards
   Shopping® Rapid Rewards Dining® Rapid Rewards® Credit Card
 * Redeem Points
   How to RedeemRedeem for FlightsRedeem for Hotels Redeem for Car RentalsGift
   Cards & MerchandiseCardmember Events
   
 * Special Offers
   
 * Flying Southwest
   About SouthwestFlying With UsRoute MapNew DestinationsEnroll in Rapid
   Rewards®Get Email from Us
   
 * Business Travel
   Southwest BusinessBook with SWABIZCorporate PartnershipsMeetings &
   GroupsRapid Rewards BusinessSouthwest Business Assist
   
 * Help Center
   
 * Gift Cards
   Buy a Gift CardCheck Your Balance
   
 * Get the mobile app
   
 * Visit Southwest.com
 * Give Feedback
 * Corporate Citizenship at Southwest
 * Southwest Cargo
 * Careers
   

 * © 2025 Southwest Airlines Co.
   All Rights Reserved.

Español
Flight | Hotel | Car | Vacations | CruisesSpecial OffersRapid rewards®
×


FLIGHT

 * Book a Flight
 * Manage Reservations
 * Route Map
 * Explore Destinations
 * Flight Schedules
 * Track Checked Bags
 * International Travel
 * Flight Offers
 * Low Fare Calendar
 * Upgrade My Flight
 * Add EarlyBird Check-In
 * Check Travel Funds
 * Buy Carbon Offsets
 * Flying with Southwest


HOTEL

 * Book a Hotel
 * Redeem Points for Hotels
 * More Than Hotels
 * Manage Reservations
 * Hotel Offers
 * Best Rate Guarantee
 * Rapid Rewards Partners


CAR

 * Book a Car
 * Manage Reservations
 * Car Offers
 * Rapid Rewards Partners


VACATIONS

 * Book a Vacation Package
 * Manage My Vacation
 * Vacation Package Offers
 * Vacation Destinations
 * Why Book With Us?


CRUISES

 * Book a Cruise
 * Manage My Cruise
 * Cruise Offers

 * CHECK IN
 * FLIGHT STATUS
 * CHANGE FLIGHT

Add EarlyBird Check-In®
Manage meetings travel
with ease.
×


SPECIAL OFFERS

 * Flight Offers
 * Hotels Offers
 * Car Offers
 * Vacation Offers
 * Cruise Offers
 * Loyalty Offers

Earn up to 10,000 points per night
on hotel stays.
Be in the know.Get the latest news, information, and promotional offers from
Southwest®.Sign up now
×


PROGRAM

 * About Rapid Rewards
 * Sign up
 * Earning Points
 * Estimate your Points
 * Tier Benefits
 * Rapid Rewards Credit Card
 * Redeem Points for Flights
 * Redeem Points with Cash + Points
 * Redeem Points for Hotels
 * Redeem Points for Car Rentals
 * Redeem Points for Gift Cards & More
 * Rapid Rewards Shopping
 * Rapid Rewards Dining


MANAGE

 * My Account
 * Account Login Help
 * Promotions
 * Buy or Transfer Points
 * Donate Points
 * Email Subscriptions


Earn a $400
statement credit
and 40,000 points.Learn moreExtended offer ends 1/6/25.
×
Search

(opens popup) (opens new window) Opens new window. External site which may or
may not meet accessibility guidelines. External site which may or may not meet
accessibility guidelines. (opens popup). There is information in the previous
heading. There is information in the previous heading. (close popup) External
site which may or may not meet accessibility guidelines. External site which may
or may not meet accessibility guidelines.
HomeHelp CenterDelays, Cancellations, or Schedule Revisions
BackHelp Center


DELAYS, CANCELLATIONS, OR SCHEDULE REVISIONS

We know that airline-imposed delays, cancellations, and schedule changes can
have an impact on an important moment in your life. We appreciate your
understanding during situations like this. Our goal is to equip you with options
when things don’t go as planned.




Flight delays

 * You are eligible for a refund if your flight is significantly delayed
   (generally a delay of three or more hours domestically and six or more hours
   internationally) and you decide not to travel. See details about your
   available options. Please cancel your reservation at least 10 minutes before
   the new flight's scheduled departure time. If your new itinerary doesn’t
   work, you can rebook your flight.
 * If you decide not to travel and you are not eligible for a refund because the
   delay is not significant, you must cancel your reservation at least 10
   minutes before the new flight's scheduled departure time in accordance with
   our no-show policy.




Flight cancellations

 * If your flight has been canceled and you decide not to travel, you are
   eligible for a refund. See details about your available options. Please
   cancel your reservation at least 10 minutes before the new flight's scheduled
   departure time.
 * If your new itinerary doesn’t work, you can rebook your flight.




Schedule changes (8+ days prior to scheduled departure)

 * You are eligible for a refund if the change to your itinerary is significant
   (generally resulting in a delay of three or more hours domestically and six
   or more hours internationally) and you decide not to travel. See
   details about your available options.  Please cancel your reservation at
   least 10 minutes before the new flight's scheduled departure time.
 * If your new itinerary doesn’t work, you can rebook your flight.
 * If you decide not to travel and you are not eligible for a refund because the
   change is not significant, you must cancel your reservation at least 10
   minutes before the new flight's scheduled departure time in accordance with
   our no-show policy.

I want to rebook my flight due to a delay or cancellation

I want to cancel my flight

Southwest canceled my flight. What are my options?

Southwest significantly delayed my flight. What are my options?

Request voucher due to a significant delay or cancellation

Request reimbursement due to a significant delay or cancellation


RELATED ARTICLES

I want to fly standby or make a same-day changeChanges and Cancellations
Is EarlyBird Check-In refundable?Booking
Can I change my flight if I booked through a travel agency?Changes and
Cancellations

SEARCH OUR HELP OPTIONS AND FAQS


Search

 * Help Center

 * Terms & Conditions
   |
 * Privacy Policy

 * Trademarks

 * Do Not Sell/Share My Info

© 2025 Southwest Airlines Co. All Rights Reserved.


Need help?Help CenterSubscribeWanna receive email from us?Sign up to get the
latest deals.Connect with usMobile Apps



ABOUT SOUTHWEST

 * What's New
 * Press Room
 * Investor Relations
 * Corporate Citizenship
 * Southwest.fm
 * Supplier Information
 * Careers
 * Code of Conduct


FLYING SOUTHWEST

 * Flying with Southwest
 * Rapid Rewards®
 * International Travel
 * Airport Information
 * New Destinations
 * Explore Destinations
 * Popular Routes
 * Tarmac Delay Plan
 * Contract of Carriage
 * Customer Service Plan
 * Flight Schedules
 * Carbon Offset Program


SOUTHWEST PRODUCTS

 * Fare Types and Benefits
 * EarlyBird Check-in®
 * Upgrade to Business Select®
 * Upgraded Boarding
 * Southwest® gift card
 * Hotels
 * Southwest Vacations
 * Inflight Entertainment & Internet
 * Drinks & Snacks
 * Southwest Business
 * Southwest Cargo
 * Group Travel
 * Charter Services
 * Southwest® The Store
 * Rapid Rewards® Credit Card


HELP CENTER

 * Sitemap
 * Customer Commitments
 * Baggage Policies
 * Disability Related Accommodations
 * Military & Government Travel
 * Extra Seat Policy
 * Traveling with Infants
 * Pet Policy
 * Travel Funds, Refunds, & Reimbursements
 * Complete account setup
 * Lost and Found
 * Southwest Vacations FAQ



Indicates external site which may or may not meet accessibility guidelines

© 2025 Southwest Airlines Co. All Rights Reserved. Use of the Southwest websites
and our Company Information constitutes acceptance of our Terms and Conditions.
Privacy Policy Trademarks Do Not Sell/Share My Personal Information  

 * 
 * 



Loading