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Last modified on 06/30/2023


TWITCH.TV PRIVACY NOTICE

Last updated: June 30, 2023. To see prior versions, click here.

Twitch Interactive Inc. and its affiliates are subsidiaries of Amazon.com, Inc.
(“Amazon”).

This Twitch Privacy Notice applies to your use of www.twitch.tv, and any other
websites, applications, services, or live (in-person) events provided, owned, or
operated by Twitch Interactive, Inc. (with its affiliates, “Twitch”) that link
to this Privacy Notice (collectively, the “Twitch Services”). Twitch values the
privacy of users, subscribers, publishers, members, and others who visit and use
the Twitch Services (collectively or individually, “you” or “users”) and wants
you to be familiar with how we collect, use, and disclose personal information
from and about you. By visiting www.twitch.tv, setting up your Twitch account,
or using the Twitch Services, you are accepting the practices described in this
Privacy Notice, to the extent permitted by law.

For purposes of data protection laws, Twitch Interactive, Inc. located at 350
Bush Street, 2nd Floor, San Francisco, CA 94104, is the “data controller” of
your information collected in connection with the Twitch Services.

You may share personal information when using the Twitch Services. One example
is when you provide information about yourself as part of the Twitch account
creation process. Another is when you take certain actions on the Twitch
Services that are public or intended to be public in nature, such as when you
broadcast content, participate in a chat room, post profile information, follow
a channel, or subscribe to a channel. Given the social nature of some of the
Twitch Services, that information may be collected, used, or disclosed by others
who are part of that social interaction. In addition, some features of the
Twitch Services are designed to provide others with information about user
activity, such as identifying the user who created a particular Clip or the
subscription status of users for a given channel. We encourage you to be mindful
of this when considering your activity on the Twitch Services.

Storage and access to cookies that may be set in connection with the Twitch
Services are governed by the Twitch Cookie Notice (“Cookie Notice”).


TABLE OF CONTENTS

 1.  Personal Information Twitch Collects About You
 2.  How Twitch Uses Personal Information
 3.  When Twitch Discloses Personal Information
 4.  Data Subject Rights and Your Choices
 5.  Account Closure and Deletion
 6.  Third-Party Websites and Services
 7.  Extensions and Applications
 8.  Advertisers and Analytics Providers
 9.  Do Not Track
 10. Data Security
 11. Retention of Your Information
 12. Children’s Privacy
 13. Merger or Sale
 14. International Data Transfers
 15. Changes and Updates to This Privacy Notice
 16. Twitch Contact Information
 17. Additional Information for Certain Jurisdictions


PERSONAL INFORMATION TWITCH COLLECTS ABOUT YOU

We obtain information about you through the means discussed below when we
provide the Twitch Services. Please note that we need certain types of
information so that we can provide the Twitch Services to you. If you do not
provide us with such information, or ask us to delete it, you may no longer be
able to access or use the Twitch Services.

User-provided Information: When you register for Twitch Services; upload,
purchase, view, or download certain content or products from the Twitch
Services; enter contests or sweepstakes; register for or attend a live
(in-person) event; or otherwise use the features and functionality of the Twitch
Services, you may provide a variety of information about yourself to us, such as
your name, voice, or image (in any content you upload, stream, or participate
in), Twitch username, email address, postal mailing address, telephone number,
credit card number, and billing information.

Automatically Collected Information: When you access the Twitch Services or open
one of our emails, we automatically record and store certain information about
your system by using cookies and other types of technologies. Cookies are small
text files containing a string of alphanumeric characters that are sent to your
browser. For information about what cookies are, how they work, how Twitch uses
them, and how to remove them, please see our Cookie Notice . Examples of such
information we automatically collect include Internet Protocol address (“IP
Address”), a unique user ID, device and browser types and identifiers, referring
and exit page addresses, software and system type, and information about your
usage of Twitch Services. Examples of how Twitch uses automatically collected
information include to: (a) automatically update the Twitch application on your
system; (b) remember your information so that you will not have to re-enter it
during your visit or the next time you access the Twitch Services; (c) provide
customized advertisements, content, and information; (d) monitor the
effectiveness of marketing campaigns; (e) monitor and store aggregate site usage
metrics such as total number of visitors and pages accessed; and (f) track your
entries, submissions, and status in any promotions or other activities.

Twitch Live (in-person) Events: Twitch holds live (in-person) events that may
include creators, speakers, and exhibitors. These events will be photographed,
recorded, and streamed, both by Twitch and by others, and these materials may be
used for promotional purposes. In addition, attendees’ badges may be scanned
with their permission. There will be various places where you may be given the
option to, or experiences for which you may be required to, scan your badge. If
you scan your badge or agree to have your badge scanned by Twitch events staff,
the data will be used for various purposes such as analytics, promotional
products, or prize fulfillment consistent with this Notice. Exhibitors may offer
to scan your badge when you visit their area or events. By allowing exhibitors
to scan your badge, you understand that Twitch may transfer your personal
information to the exhibitor and that, once transferred, your personal
information is subject to the exhibitor’s privacy notice and the exhibitor may
contact you directly afterwards.

Information from Other Sources: We may obtain additional information from third
parties and sources other than the Twitch Services. For example, we may obtain
additional information from advertisers, games or services you use, or social
media networks (such as Discord, Steam, or YouTube) for which you have approved
our access. When you access the Twitch Services through social media networks or
when you connect the Twitch Services to social media networks, you are
authorizing Twitch to collect, store, and use such additional information and
content in accordance with this Privacy Notice. We may also obtain information
from third-party services (such as Riot or Steam) regarding your use of such
services, including about your use of the content you choose to broadcast
through the Twitch Services. We use this information to supplement the
information we collect about you in order to provide more relevant, safer
experiences for you with the Twitch Services and improve the Twitch Services,
analytics, and advertising. If we combine or associate information from other
sources with information that we collect through the Twitch Services, we will
treat the combined information in accordance with this Privacy Notice.


HOW TWITCH USES PERSONAL INFORMATION

Twitch uses such information to operate, maintain, enhance, provide, create, and
develop all of the features, functionality, and services (new or existing) found
on the Twitch Services; provide security for our websites, products, software,
applications, or live (in-person) events; manage relationships with Twitch
account holders (e.g., Partners, Affiliates), including making or receiving
payment; improve users’ experience with Twitch by providing content
recommendations and by delivering content that we hope users will find relevant
and interesting, including advertising and marketing messages; allow you to
comment on content, and participate in online games, contests, or rewards
programs; prevent fraud and abuse; and understand the usage trends of our users.

We use your email address and/or telephone number to communicate with you,
including to notify you of major Twitch Services updates, for customer service
purposes, or to contact you regarding any content that you have posted to or
downloaded from the Twitch Services. If you want to stop receiving notifications
by telephone, reply STOP to any text message from us. Note that we may still
send you additional informational or transactional notifications.

Twitch may periodically send promotional materials or notifications to you
related to the Twitch Services. If you want to stop receiving promotional
materials, you can go to your account settings once you have logged in to the
Twitch Services or follow the unsubscribe instructions at the bottom of any
email from us. If you have installed a mobile app and you wish to stop receiving
push notifications, you can change the settings either on your mobile device or
through the app.

In order to meet legal obligations, Twitch may collect and process user
information if we believe in good faith that such collection and processing is
necessary to comply with U.S. state and federal laws or other applicable laws
around the world (for example, in the country of your residence), or respond to
a court order, judicial, or other government request, subpoena, or warrant in
the manner legally required.

We may also ask for your consent to process your personal information for a
specific purpose that we communicate to you. When you consent to our processing
your personal information for a specified purpose, you may withdraw your consent
at any time and we will stop the processing of your data for that purpose.

Twitch will rely on legal grounds to process your personal information to the
extent permitted by applicable law, which may include, without limitation: to
honor contractual commitments, to take steps in anticipation of entering into
contract, to fulfill legal obligations, to document your consent, and to support
Twitch’s legitimate interests. Some examples of these legitimate interests
include: monitoring and analyzing the use of Twitch services, communicating with
registered users through notifications or emails regarding Twitch products and
services, advertising, responding to inquiries or complaints from potential or
actual Twitch users, taking appropriate or necessary actions to protect Twitch
from potential liability or from fraudulent, abusive, or unlawful uses;
investigating and defending ourselves against third-party claims, or
allegations; protecting the security or integrity of the Twitch Services; or
protecting the rights, property, or safety of Twitch, our users, or others.


WHEN TWITCH DISCLOSES PERSONAL INFORMATION

Information about Twitch users is an important part of our business and our work
to provide the best experience across Twitch services. We take seriously the
responsibility of safeguarding your personal information and honor the trust you
place in Twitch. Twitch is not in the business of selling our users’ personal
information to others. Twitch shares personal data only as described below and
with our parent company, Amazon.com, Inc., and the subsidiaries that Amazon.com,
Inc. controls, that are either subject to this Privacy Notice or follow
practices at least as protective as those described in this Privacy Notice.

We disclose such information to service providers working on our behalf, such
as, to: provide website hosting, maintenance, and security services; fulfill
orders; conduct data analysis and create reports; offer certain functionality;
or assist Twitch in improving the Twitch Services and creating new services and
features. We require that these parties process such information in compliance
with this Privacy Notice, we authorize them to use the information only for the
purposes for which it is provided to them, and we require them to use reasonable
confidentiality measures.

Twitch may share personal information with, and receive personal information
from, our affiliates (meaning entities controlled by, controlling, or under
common control with Twitch), including Amazon.com, Inc. and its subsidiaries
that are either subject to this Privacy Notice or follow practices at least as
protective as those described in this Privacy Notice. Personal information
collected by Twitch may be combined with personal information about Amazon
customers, and that combined information may be used by both Twitch and Amazon
to operate, provide, develop, and improve Amazon’s and Twitch’s products and
services.

Twitch may disclose user information if we believe in good faith that such
disclosure is necessary to comply with U.S. state and federal laws or other
applicable laws around the world (for example, in the country of your
residence), or respond to a court order, judicial or other government request,
subpoena, or warrant in the manner legally required.

Twitch also reserves the right to disclose information that we believe, in good
faith, is appropriate or necessary to protect Twitch from potential liability or
from fraudulent, abusive, or unlawful uses; investigate and defend ourselves
against third-party claims, or allegations; protect the security or integrity of
the Twitch Services; or protect the rights, property, or safety of Twitch, our
users, or others.

Other than as set out in this Privacy Notice, you will receive notice when
personal information about you might be shared with third parties and you will
have an opportunity to choose not to share the information.


DATA SUBJECT RIGHTS AND YOUR CHOICES

Twitch’s Privacy Choices page describes your privacy options with respect to the
Twitch services, including information about how you may be able to review,
update, or delete information that Twitch may have about you. You may decline to
share certain information with Twitch, in which case Twitch may not be able to
provide to you some of the features and functionality found on the Twitch
Services. If you have created a Twitch Services account, depending on the
service, you may be able to update your profile information and preferences or
disable your account by logging in and going to the settings page – for example,
www.twitch.tv.

For other requests to review, update, delete, or otherwise limit Twitch’s use of
information that you have provided directly to Twitch, contact us here under the
‘Privacy Questions’ category. To protect your privacy and security, we may take
steps to verify your identity before granting you access or making corrections
to your information. You are responsible for maintaining the secrecy of your
unique password and account information at all times.

We will comply with valid requests to exercise your data subject rights in
accordance with the applicable laws in your region. Please note that in some
circumstances, we may need to keep processing your information for certain
legitimate interests or to comply with a legal obligation. If these rights apply
to you, they may permit you to request that we:

 * Obtain access to or a copy of certain personal information we hold about you.
 * Prevent the processing of your personal information for direct marketing
   purposes (including any direct marketing processing based on profiling).
 * Update personal information that is out of date or incorrect.
 * Delete certain personal information we hold about you.
 * Restrict the way that we process and disclose specific personal information
   about you.
 * Transfer your personal information to a third-party provider of services.
 * Revoke consent that you previously provided for the processing of your
   personal information.

For more information on how to exercise these rights, click here. If applicable,
you may make a complaint to the data protection supervisory authority in the
country where you are based. Alternatively, you may seek a remedy through local
courts if you believe your rights have been breached.


ACCOUNT CLOSURE AND DELETION

If you would like to close your account and delete your profile information on
www.twitch.tv go to https://www.twitch.tv/user/delete_account. For Twitch
Services other than twitch.tv, you may update or delete information tied to your
account, or close an account, Contact Support under the ‘Privacy Questions’
category. If you close your account, Twitch may retain certain information about
you for the activities described in this Privacy Notice, or as permitted or
required by applicable law.


THIRD-PARTY SERVICES AND WEBSITES

The Twitch Services may link to third-party websites or services. The privacy
practices of those third parties are not governed by this Privacy Notice. We
encourage you to review the privacy policies of these third-party websites and
services to understand their practices.

If you connect to a third-party service (such as Discord, Riot Games, or Xbox)
through the Twitch Services or otherwise link your Twitch account with a
third-party service, you are requesting and authorizing us to share or grant
access to information on your behalf (such as your username, the fact that your
connection originated from the Twitch Services, and other relevant usage and
diagnostic information) with such third party. We may also send information
about the content you watch or your activities on the Twitch Services to such
third parties. For example, we may make information available to app developers,
game developers, and game publishers to facilitate purchases and awards of
digital goods, such as games and in-game items.


EXTENSIONS AND APPLICATIONS

The Twitch Extensions program allows creators to embed interactive, custom,
third-party content and applications on their channel pages. You can find out
more about the specific Extension(s) operating on a given channel by clicking on
the attribution links or icons that Twitch will make available on the channel
page, for example, on the Twitch video player or at the bottom of an Extension’s
panel.

Interaction by a viewer with an Extension or with the channel on which the
Extension is activated will provide the developer that operates the Extension
with viewer information of the nature described above in “Automatically
Collected Information.” Twitch does not provide access to your user name or ID
to third-party Extension developers as part of the Twitch Extensions program
unless you click “Grant Access” within the Extension or you install an Extension
on your channel. You are responsible for any information you provide to the
developer independently, for example, through a web form on the Extension or
visiting that developer’s website.

Developers may also create Applications that are not located on channel pages or
on Twitch. We require Extension and Application developers to process data about
you only for the purposes set forth in our Developer Services Agreement. We
encourage you to visit an Application’s website or Extension’s detail page to
review any privacy policy posted by the developer, which may include additional
information on their privacy practices.


ADVERTISERS AND ANALYTICS PROVIDERS

Twitch may use third-party Web analytics services in connection with the Twitch
Services. These service providers use a variety of tracking technologies such as
cookies to analyze how users use the Twitch Services. The information collected
(described above in “Automatically Collected Information”) may be shared with or
collected directly by these services and processed to evaluate your use of the
Twitch Services.

Twitch may also work with third-party ad networks, advertisers, and advertising
analytics providers to target (and measure the performance of) ads to you both
on and off the Twitch Services. We may share with these third parties (or they
may directly collect) data such as cookie and mobile ad identifiers in order to
engage in advertising activity (including to understand how you respond to
advertisements and to serve relevant ads). Twitch also works with third parties
to serve ads to you off Twitch’s Services. When we do so, we may share
information such as your email address or resettable device identifier for that
advertising partner to “match” to other information that may have about you.

Advertisers on Twitch, or representatives or service providers working on their
behalf (“Twitch Advertisers”), sometimes use technology to serve ads that appear
on our services directly to your device. They automatically receive certain
data, such as your IP address, when this happens. They may also use cookies (or
similar technologies) to measure the effectiveness of their ads and to
personalize ad content. This Privacy Notice does not apply to, and we cannot
control the tracking technologies and activities of Twitch Advertisers and you
should consult their respective privacy policies. For more information about
Twitch Advertisers and similar entities that use these technologies, and to
opt-out of their advertising practices, go to our Privacy Choices page.


DO NOT TRACK

Do Not Track (“DNT”) is a privacy preference that users can set in certain web
browsers. DNT is a way for users to inform websites and services that they do
not want certain information about their webpage visits collected over time and
across websites or online services. We are committed to providing you with
meaningful choices about the information collected on our website for
third-party purposes, and that is why we provide the Network Advertising
Initiative, Your Online Choices and the Digital Advertising Alliance opt-out
links above. However, Twitch does not recognize or respond to browser-initiated
DNT signals.


DATA SECURITY

Twitch uses a variety of managerial, technical, and physical measures to protect
the integrity and security of your information. These measures may vary based on
the sensitivity of your information. However, no security precautions or systems
can be completely secure. We cannot ensure or warrant the security of any
information you transmit to Twitch, and you do so at your own risk. We cannot
guarantee that such information may not be accessed, disclosed, altered, or
destroyed by breach of any of our physical, technical, or managerial safeguards.


RETENTION OF YOUR INFORMATION

Twitch maintains data related to your usage of Twitch for as long as it is
required in order to fulfill the relevant purposes described in this Privacy
Notice, as may be required (or permitted) by law such as for tax and accounting
purposes, or as otherwise communicated to you. Once you have asked us to close
your account and delete your profile information, we will delete all information
that we are not required or permitted to retain by law.


CHILDREN’S PRIVACY

IF YOU ARE UNDER 13 YEARS OF AGE, THEN YOU MAY NOT USE OR ACCESS THE TWITCH
SERVICES AT ANY TIME OR IN ANY MANNER.

Protecting the privacy of young children is especially important. For that
reason, Twitch does not knowingly collect or maintain personal information (as
defined by the United States Children’s Online Privacy Protection Act) from
persons under 13 years-of-age. If Twitch learns that personal information of
persons under 13 has been collected on or through the Twitch Services, Twitch
will take appropriate steps to delete this information.

If you are the parent or legal guardian of a child under 13 who has created an
account on the Twitch Services, then please Contact Support under the ‘Privacy
Questions’ category to have that child’s account terminated and personal
information deleted.

For residents of countries and regions where the processing of personal
information is based on consent, Twitch will not knowingly engage in that
processing for users under the age of consent established by applicable data
protection law. If we learn that we are engaged in that processing with such
users, we will halt such processing and will take reasonable measures to
promptly remove applicable information from our records


MERGER OR SALE

In the event that Twitch, or some or all assets related to the Twitch Services
are acquired by or merged with a third-party entity or in connection with a
contemplated change-of-ownership transaction, we reserve the right, in any of
these circumstances, to transfer or assign the information that we have
collected from users as part of that merger, acquisition, sale, or other
change-of-control event, including in the course of diligence.


INTERNATIONAL DATA TRANSFERS

Information collected by Twitch may be stored and processed in your region, in
the United States (for instance in our major data centers), or in any other
country where Twitch or its affiliates, subsidiaries, partners, or service
providers are located or maintain facilities. If we provide any information
about you to any such entities, we will take appropriate measures to ensure such
companies protect your information adequately in accordance with this Privacy
Notice and applicable law.


CHANGES AND UPDATES TO THIS PRIVACY NOTICE

Twitch reserves the right to change, modify, add, or remove portions of this
Privacy Notice at any time (for example to reflect updates to the Twitch
Services or to reflect changes in the law). Please check this Privacy Notice
periodically for those changes. Your continued use of the Twitch Services after
the posting of changes constitutes your binding acceptance of such changes.

We will not materially change our policies and practices to make them less
protective of personal information collected in the past under a prior version
of the Privacy Notice without the consent of affected individuals.


TWITCH CONTACT INFORMATION

Please contact Twitch with any questions or comments about this Privacy Notice
at 350 Bush Street, 2nd Floor, San Francisco, CA 94104, visit the Twitch Support
Portal under the ‘Privacy Questions’ category, or send an email to
privacy@twitch.tv. Our Data Protection Officer (DPO) can also be contacted at
privacy@twitch.tv. We will respond to your inquiry within 30 days of its
receipt. If you are a California resident, you may have information emailed to
you by sending a letter to the foregoing address with your email address and
your request for information.

Twitch UK Limited has been designated by Twitch Interactive, Inc. as its
representative under the UK General Data Protection Regulation (UK GDPR) for
residents of the UK. Please contact Twitch UK with any questions (including
questions about your rights) or comments about this Privacy Notice at Twitch UK
Limited, 1 New Oxford Street WC1A 1BA, UK, visit the Twitch Support Portal under
the ‘Privacy Questions’ category, or send an email to privacy@twitch.tv.


ADDITIONAL INFORMATION FOR CERTAIN JURISDICTIONS


ADDITIONAL STATE-SPECIFIC PRIVACY DISCLOSURES

Visit the State-Specific Privacy Disclosures page to read additional disclosures
required under applicable laws.


JAPAN PRIVACY DISCLOSURES

Visit the Japan Privacy Disclosures page to read additional disclosures required
under the Act on Protection of Personal Information.

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