support.zenthermostat.com Open in urlscan Pro
104.16.51.111  Public Scan

Form analysis
1 forms found in the DOM

GET /hc/en-us/search

<form role="search" class="search" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"><input type="search" name="query" id="query" placeholder="Search" aria-label="Search">
  <input type="submit" name="commit" value="Search">
</form>

Text Content

 * Products
   * For Your Business
   * For Your Home
 * Partners
 * About
   * Mission
   * Team
   * News
   * Contact Us
 * Blog

 * Products
   * For Your Business
   * For Your Home
 * Partners
 * About
   * Mission
   * Team
   * News
   * Contact Us
 * Blog

 * Meet Zen Thermostat
 * Compatibility
 * Install
 * Support
 * Buy Now

 * Meet Zen Thermostat
 * Compatibility
 * Support
 * Buy Now


FREQUENTLY ASKED QUESTIONS




ZEN HQ INSTALLATION

 * What's inside the box
 * Preparing to install the Zen Thermostat
 * Attach the Zen Thermostat to the wall
 * Configuring the Zen Thermostat
 * Joining a Zigbee Network
 * Configure a Zen Thermostat as a temperature sensor

See all 7 articles


INSTALLATION

 * Do I need a professional installer to set up my ZEN Thermostat?
 * Precautions and safety
 * How do I set my configuration code?
 * What if I can't tell whether my system is mains-voltage or not?
 * Why do I have to enter a configuration code?
 * What does the configuration code mean?

See all 7 articles


BASICS

 * Will the Zen Thermostat remember my settings?
 * Can I get a copy of the User's Manual?
 * What are the Symbols or Icons on the ZEN? What do they mean?
 * What are the dimensions of the Zen Thermostat? What is the size?
 * What are the different ZEN Thermostat models available?
 * What is the Operating Range for the ZEN Thermostat?

See all 10 articles


COMPATIBILITY AND FEATURES

 * Can I connect the Zen Thermostat to my Home Wifi Network?
 * How can I set up a Filter notification or warning on the Zen?
 * Can the Zen handle humidity control?
 * Is the Zen Thermostat compatible with Milli volt systems?
 * Is the Zen Thermostat compatible with my gas fireplace?
 * Is the Zen Thermostat compatible with systems in Europe?

See all 22 articles


ZEN & HOME AUTOMATION

 * I searched for Zen Thermostat in my app store and found an app! Can I use
   that to control my Zen?
 * Is there an iOS or Android app to control my Zen Thermostat?
 * How do I connect or pair my ZEN Thermostat to a Home Automation System?
 * Is the Zen Thermostat compatible with Apple HomeKit?
 * Is the Zen Thermostat compatible with the Wink Hub?
 * How do I connect my Zen Thermostat to a Securifi Almond Hub?

See all 12 articles


USING ZEN THERMOSTAT

 * Basic navigation
 * How do I change my system preferences?
 * How do I change the brightness on my ZEN Thermostat?
 * What are the advanced settings?
 * How do I change the Advanced Configuration Settings?
 * How do I reset my ZEN Thermostat?

See all 12 articles


TROUBLESHOOTING ZEN THERMOSTAT

 * Are the placement of wires dependent on the color of the wire?
 * What are the AUX & E wires?
 * What is the difference between a B and C wire?
 * Why does heating remain ON, even in OFF mode?
 * Why is my fan always ON, even when in OFF mode?
 * Why doesn't my HVAC system turn on immediately when placed in COOL or HEAT
   mode?

See all 45 articles


VIDEOS

 * How Do I Configure for Advanced Settings?
 * How Do I Connect My Wires?
 * How Do I Enter my System/Configuration Code?
 * How Do I Identify and Label My Wiring?
 * How Do I Join and Leave a Network?



Support: SUPPORT@ZENECOSYSTEMS.COM

Enquiries: info@zenECOSYSTEMS.com

 * 
 * 
 * 
 * 

FOR YOUR BUSINESS

 * Zen HQ Overview
 * Features
 * Pricing
 * Support

FOR YOUR HOME

 * Zen Thermostat
 * Compatibility
 * Install
 * Support
 * Buy It Now

ABOUT

 * Mission
 * News
 * Blog
 * Contact Us
 * Partners

 * Privacy Policy
 * Terms of use

©Zen Within Inc. 2017