support.refinsight.com Open in urlscan Pro
3.235.217.60 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.refinsight.com/
Effective URL:
https://support.refinsight.com/support/home
Submission: On October 10 via automatic, source certstream-suspicious (October 10th 2023, 2:53:34 pm UTC) — Scanned from DE

Summary HTTP 22 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 3.235.217.60, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.refinsight.com.
TLS certificate: Issued by R3 on October 10th 2023. Valid for: 3 months.

This is the only time support.refinsight.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	3.235.217.60 3.235.217.60	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:80b::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:831::2003	15169 (GOOGLE) (GOOGLE)
2	52.217.114.152 52.217.114.152	16509 (AMAZON-02) (AMAZON-02)
1	18.66.122.116 18.66.122.116	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.93 18.66.112.93	16509 (AMAZON-02) (AMAZON-02)
1	13.32.27.5 13.32.27.5	16509 (AMAZON-02) (AMAZON-02)
2	18.210.86.181 18.210.86.181	14618 (AMAZON-AES) (AMAZON-AES)
22	8

11 3.235.217.60 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-235-217-60.compute-1.amazonaws.com

support.refinsight.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:831::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.217.114.152 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.116 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-116.fra60.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.93 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-93.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.27.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-5.fra56.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.210.86.181 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-210-86-181.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	refinsight.com 1 redirects support.refinsight.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 1044 heapanalytics.com — Cisco Umbrella Rank: 946	37 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 34749 cdn.freshdev.io — Cisco Umbrella Rank: 45984	25 KB
3	gstatic.com fonts.gstatic.com	44 KB
2	amazonaws.com s3.amazonaws.com	9 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 49	1 KB
22	6

	Domain	Requested by
11	support.refinsight.com	1 redirects support.refinsight.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	support.refinsight.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	support.refinsight.com
1	fonts.googleapis.com	support.refinsight.com
22	8

This site contains links to these domains. Also see Links.

Domain
www.refinsight.com
www.freshworks.com

Subject Issuer	Validity	Valid
support.refinsight.com R3	`2023-10-10` - `2024-01-08`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-09-18` - `2023-12-11`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-09-18` - `2023-12-11`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2023-07-10` - `2024-06-21`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-08-14` - `2024-09-11`	a year	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://support.refinsight.com/support/home
Frame ID: 07C83397FFE6D499B4F9E9808B055A41
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 891B18724587475A46B30931968147F2
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support :

Page URL History Show full URLs

https://support.refinsight.com/ HTTP 302
https://support.refinsight.com/support/home Page URL

Detected technologies

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1481 kB
Transfer

2590 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://www.refinsight.com/

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.refinsight.com/ HTTP 302
https://support.refinsight.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.refinsight.com/support/
Redirect Chain

https://support.refinsight.com/
https://support.refinsight.com/support/home

18 KB
7 KB

181ms
181ms

Document
text/html

3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.235.217.60 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-235-217-60.compute-1.amazonaws.com

Software

fwe /

Resource Hash

9436a036ab5421731e4be163948eaacd02cdbae273b03d3da6097a7724058a1c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Tue, 10 Oct 2023 14:53:28 GMT
etag: W/"4e15c188aea24e20760b86167fb52479"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 61
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 101023145428
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 4a38c8de-8f2a-466e-9ac4-bfc729fded21
x-trace-id: 00-329b00f5a4b8a9c7b9c4d81ca750ff62-6ee4c2e1843635c1-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Tue, 10 Oct 2023 14:53:28 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://support.refinsight.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 51
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: b4fac123-f64a-4103-a572-7edd53c5d296
x-trace-id: 00-8a965d7f4ea2443d28e04de61c1977d4-c51f5eb029361090-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
support.refinsight.com/assets/cdn/portal/styles/ 1 MB
117 KB 274ms
273ms Stylesheet
text/css 3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/assets/cdn/portal/styles/theme.css

Requested by

Host: support.refinsight.com
URL: https://support.refinsight.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.235.217.60 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-235-217-60.compute-1.amazonaws.com

Software

fwe /

Resource Hash

8c9b9508fe60ac70c43c4ae014d34d7d429a018f4524e5bbd665dfaa5551e439

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refinsight.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Tue, 10 Oct 2023 14:53:28 GMT
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GET
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1 KB 92ms
32ms Stylesheet
text/css 2a00:1450:4001:80b::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Requested by

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Request headers

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Response headers

strict-transport-security: max-age=31536000
date: Tue, 10 Oct 2023 14:53:28 GMT
content-encoding: gzip
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last-modified: Tue, 10 Oct 2023 14:32:38 GMT
server: ESF
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x-frame-options: SAMEORIGIN
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 10 Oct 2023 14:53:28 GMT

GET
H2 200 vendor.js Show response
support.refinsight.com/assets/cdn/portal/ 903 KB
908 KB 391ms
389ms Script
application/javascript 3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/assets/cdn/portal/vendor.js

Requested by

Host: support.refinsight.com
URL: https://support.refinsight.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.235.217.60 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

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Response headers

date: Tue, 10 Oct 2023 14:53:28 GMT
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cache-control: public, must-revalidate

GET
H2 200 head.js Show response
support.refinsight.com/assets/cdn/portal/scripts/ 22 KB
26 KB 157ms
156ms Script
application/javascript 3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/assets/cdn/portal/scripts/head.js

Requested by

Host: support.refinsight.com
URL: https://support.refinsight.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.235.217.60 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-235-217-60.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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date: Tue, 10 Oct 2023 14:53:29 GMT
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vary: Accept-Encoding
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 marketplace.js Show response
support.refinsight.com/assets/cdn/portal/scripts/ 124 KB
128 KB 173ms
159ms Script
application/javascript 3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: support.refinsight.com
URL: https://support.refinsight.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.235.217.60 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-235-217-60.compute-1.amazonaws.com

Software

fwe /

Resource Hash

3bcef7144c23b1a4a41c5e34bf2d056e736662f327afcb8c7e148b21fb4241b1

Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refinsight.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Tue, 10 Oct 2023 14:53:29 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
x-content-type-options: nosniff
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vary: Accept-Encoding
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 integrations.js Show response
support.refinsight.com/assets/cdn/portal/scripts/ 2 KB
6 KB 172ms
158ms Script
application/javascript 3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/assets/cdn/portal/scripts/integrations.js

Requested by

Host: support.refinsight.com
URL: https://support.refinsight.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.235.217.60 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-235-217-60.compute-1.amazonaws.com

Software

fwe /

Resource Hash

247da171d744c76e5e75e6b0125d54d3ce785460d030396f87210c6620398803

Security Headers

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Response headers

date: Tue, 10 Oct 2023 14:53:29 GMT
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GET
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fonts.gstatic.com/s/sourcesanspro/v22/ 15 KB
15 KB 96ms
26ms Font
font/woff2 2a00:1450:4001:831::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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Software

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Security Headers

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X-Content-Type-Options	nosniff
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Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.refinsight.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Fri, 06 Oct 2023 09:02:57 GMT
x-content-type-options: nosniff
age: 366632
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cache-control: public, max-age=31536000
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GET
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fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
15 KB 95ms
25ms Font
font/woff2 2a00:1450:4001:831::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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Software

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Resource Hash

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Security Headers

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Request headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Mon, 09 Oct 2023 07:39:59 GMT
x-content-type-options: nosniff
age: 112410
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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server: sffe
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content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Tue, 08 Oct 2024 07:39:59 GMT

GET
H2 200 icomoon.ttf
support.refinsight.com/assets/cdn/portal/styles/fonts/ 19 KB
23 KB 162ms
158ms Font
application/x-font-ttf 3.235.217.60
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.refinsight.com/assets/cdn/portal/styles/fonts/icomoon.ttf?qilaa4

Requested by

Host: support.refinsight.com
URL: https://support.refinsight.com/assets/cdn/portal/styles/theme.css

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Software

fwe /

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Request headers

Referer: https://support.refinsight.com/assets/cdn/portal/styles/theme.css
Origin: https://support.refinsight.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Tue, 10 Oct 2023 14:53:29 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
x-content-type-options: nosniff
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
status: 200 OK
x-envoy-upstream-service-time: 37
content-length: 19364
x-xss-protection: 1; mode=block
x-request-id: 9c5c851e-ad57-4579-b344-8a11e2a4a8d6
x-trace-id: 00-c8c0e7628240219efb8b257a7572033e-7734d1f279ca3e75-00
server: fwe
etag: "0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490"
vary: Accept-Encoding
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: application/x-font-ttf
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
15 KB 139ms
69ms Font
font/woff2 2a00:1450:4001:831::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.refinsight.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Thu, 05 Oct 2023 16:23:45 GMT
x-content-type-options: nosniff
age: 426584
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14824
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:55 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Fri, 04 Oct 2024 16:23:45 GMT

GET
H/1.1 200
OK mfPbaJPjx9MjNhdW0eHArygrn4c6-an-JA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151040766672/logo/ 4 KB
5 KB 426ms
162ms Image
image/png 52.217.114.152
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151040766672/logo/mfPbaJPjx9MjNhdW0eHArygrn4c6-an-JA.png
Requested by: Host: support.refinsight.com
URL: https://support.refinsight.com/support/home
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.114.152 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: a4fe92f60518e8f93aa8d95b780da974285760dbcf39f00d84412acbc4687f6f

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refinsight.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

Date: Tue, 10 Oct 2023 14:53:30 GMT
x-amz-version-id: JKNPnlemtOTzWNtgSdiL_AuCYtImk4I.
Last-Modified: Thu, 05 Oct 2023 21:17:19 GMT
Server: AmazonS3
x-amz-request-id: N9ER34FAD4K068TM
ETag: "9cfadcd54280ee4b910c735308ca19cc"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 4227
x-amz-id-2: d4iGEOL79H1IG7FMK9uaF3oE/iYvgoMp/M0n1AdL5AhWyZCcuFfZsQJH+YMp3z3RiaLKRejfhKY=

GET
H2 200 fresh_parent.js Show response
static.freshdev.io/fdk/2.0/assets/ 73 KB
19 KB 145ms
25ms Script
application/javascript 18.66.122.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by: Host: support.refinsight.com
URL: https://support.refinsight.com/assets/cdn/portal/scripts/integrations.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.122.116 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-122-116.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a7424d02ce21b6cedb6e47d7788de1af00d4d63fc8a98406483f13af1a73140d

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refinsight.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

x-amz-version-id: DAzooTYCRtqeCtHwzZhJiocflFxA6QEX
content-encoding: gzip
via: 1.1 1b3f5dc0b3c577dc5e7394bf12aed238.cloudfront.net (CloudFront)
date: Tue, 10 Oct 2023 13:07:23 GMT
x-amz-cf-pop: FRA60-P2
age: 6367
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Tue, 01 Aug 2023 14:06:15 GMT
server: AmazonS3
etag: W/"18edb5673f3c36c1922f3f75e5f7044c"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,public
x-amz-cf-id: 8i1zpu3bhcDofX3VJPjc6xsycGQLEppiOho9PiX6hdi-rWiIYeckFw==

GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 12 KB
5 KB 99ms
23ms Script
application/javascript 18.66.112.93
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-93.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 4dc0797c934d9f476ee4b878eb0cac22926c6801101387913fe942c29d510a6a

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refinsight.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Tue, 10 Oct 2023 07:56:16 GMT
content-encoding: gzip
via: 1.1 edffe6978db53d114a80cda421e0b6b8.cloudfront.net (CloudFront)
last-modified: Wed, 05 Jul 2023 07:28:29 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P5
age: 25035
x-amz-server-side-encryption: AES256
etag: W/"e86c73700197fd973af0443475083fdd"
vary: Accept-Encoding, Origin
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=86400,public
x-amz-cf-id: pip3MWEoJiqiXKynMM403suCVywk49E_D6vi-KpsIOHsOnmSWb3eQw==

GET
H/1.1 200
OK mfPbaJPjx9MjNhdW0eHArygrn4c6-an-JA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151040766672/logo/ 4 KB
5 KB 121ms
119ms Image
image/png 52.217.114.152
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151040766672/logo/mfPbaJPjx9MjNhdW0eHArygrn4c6-an-JA.png
Requested by: Host: support.refinsight.com
URL: https://support.refinsight.com/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.114.152 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: a4fe92f60518e8f93aa8d95b780da974285760dbcf39f00d84412acbc4687f6f

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.refinsight.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

Date: Tue, 10 Oct 2023 14:53:31 GMT
x-amz-version-id: JKNPnlemtOTzWNtgSdiL_AuCYtImk4I.
Last-Modified: Thu, 05 Oct 2023 21:17:19 GMT
Server: AmazonS3
x-amz-request-id: DAPZ766QJD9XFNTX
ETag: "9cfadcd54280ee4b910c735308ca19cc"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 4227
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GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 891B 2 KB
1 KB 22ms
21ms Document
text/html 18.66.112.93
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-93.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://support.refinsight.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 43584
cache-control: max-age=86400,public
content-encoding: br
content-type: text/html
date: Tue, 10 Oct 2023 02:47:07 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Wed, 05 Jul 2023 07:28:31 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 edffe6978db53d114a80cda421e0b6b8.cloudfront.net (CloudFront)
x-amz-cf-id: yA2NJWK8EB5tCq0hpVWh5Rj5mUK6_Rcu0nj9yYOeqcGE69GzoAv4HA==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 891B 113 KB
36 KB 85ms
23ms Script
application/javascript 13.32.27.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.27.5 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-27-5.fra56.r.cloudfront.net

Software

nginx / Express

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date: Tue, 10 Oct 2023 14:52:44 GMT
content-encoding: br
via: 1.1 ef4ff53b101ef123a46ec560b6c94cb8.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA56-C2
age: 46
x-powered-by: Express
etag: W/"1c401-nbha8eYdwqIxpnTUu18fKxSQpko"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: aKoetuYZRLdg64zeL70jiwXgT51bVDaJVvfgDYBniJDMBpU2fVUYyQ==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 891B 37 B
260 B 376ms
120ms Image
image/gif 18.210.86.181
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=5000206768433546&v=3917864824263669&s=4118420438574464&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.refinsight.com&st=1696949610237

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.210.86.181 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-18-210-86-181.compute-1.amazonaws.com

Software

nginx /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 10 Oct 2023 14:53:30 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 891B 37 B
261 B 374ms
120ms Image
image/gif 18.210.86.181
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=5000206768433546&v=3917864824263669&s=4118420438574464&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.refinsight.com%2F&ts=1696949610234&st=1696949610239

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.210.86.181 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-18-210-86-181.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 10 Oct 2023 14:53:30 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

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17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.refinsight.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
.freshdev.io/	1970-01-21 00:50:27	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%225000206768433546%22%2C%22pageviewId%22%3A%223917864824263669%22%2C%22sessionId%22%3A%224118420438574464%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 15:22:31	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.refinsight.com%2F%22%2C%22ts%22%3A1696949610234%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.amazonaws.com
static.freshdev.io
support.refinsight.com
13.32.27.5
18.210.86.181
18.66.112.93
18.66.122.116
2a00:1450:4001:80b::200a
2a00:1450:4001:831::2003
3.235.217.60
52.217.114.152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support.refinsight.com Open in urlscan Pro 3.235.217.60 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

100 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1481 kBTransfer

2590 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

3 Cookies

Security Headers

Indicators

support.refinsight.com Open in urlscan Pro
3.235.217.60 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1481 kB
Transfer

2590 kB
Size

3
Cookies

22 HTTP transactions
0 data transactions