Submitted URL: http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0
Effective URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzM...
Submission: On March 05 via manual from US

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 21 HTTP transactions. The main IP is 74.117.206.64, located in Elk Grove Village, United States and belongs to NETDYNAMICS, US. The main domain is ul.custhelp.com.
TLS certificate: Issued by DigiCert SHA2 Secure Server CA on January 31st 2020. Valid for: a year.
This is the only time ul.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 199.15.215.8 53580 (MARKETO)
1 18 74.117.206.64 7160 (NETDYNAMICS)
3 23.45.105.235 20940 (AKAMAI-ASN1)
21 4
Apex Domain
Subdomains
Transfer
18 custhelp.com
ul.custhelp.com
192 KB
3 rnengage.com
www.rnengage.com
3 KB
1 ul.com
go.insights.ul.com
898 B
21 3
Domain Requested by
18 ul.custhelp.com 1 redirects go.insights.ul.com
ul.custhelp.com
3 www.rnengage.com ul.custhelp.com
1 go.insights.ul.com
21 3

This site contains links to these domains. Also see Links.

Domain
www.ulworkplace.com
www.knowledgeatwork.com
cloud.oracle.com
Subject Issuer Validity Valid
*.custhelp.com
DigiCert SHA2 Secure Server CA
2020-01-31 -
2021-03-31
a year crt.sh
*.rnengage.com
DigiCert SHA2 Secure Server CA
2019-10-10 -
2021-01-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Frame ID: DF703363F38FB0E9F0C0B66AAF44A278
Requests: 19 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 24348244E9779ED0107CB353C68C3A6D
Requests: 3 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0 Page URL
  2. https://ul.custhelp.com/app/answers/detail/a_id/1685/?mkt_tok=eyJpIjoiWmpWalpEZzFaRFJsTTJFeSIsInQiOi... HTTP 302
    https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|\b)HTTPD)/i

Page Statistics

21
Requests

95 %
HTTPS

0 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

196 kB
Transfer

391 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0 Page URL
  2. https://ul.custhelp.com/app/answers/detail/a_id/1685/?mkt_tok=eyJpIjoiWmpWalpEZzFaRFJsTTJFeSIsInQiOiJyNFdHMXFFZGNoaHpEbVFsTzE2SnhvWng4ZEZ4UENqdHJLT2xEZkREYmJDakhiS3dyK3M2cGxvN3BOWnN2TDlUbmIzdlBZSjdmSVVYem1lc3l1TlU0SFhUbVpZdVIzYVdJXC9zQ1wvVHVUOHZ0c2JQeVZTZ1kraEo5K3lKZW1cL0V1aCJ9 HTTP 302
    https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw== Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Cookie set XbF06hV0b000YkcLI02gJh0
go.insights.ul.com/
582 B
898 B
Document
General
Full URL
http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0
Protocol
HTTP/1.1
Server
199.15.215.8 , United States, ASN53580 (MARKETO, US),
Reverse DNS
Software
Apache /
Resource Hash
139da4b7988c94e1c24c5a38c5e05d61e1960ebd1e4cdba6e726a232a9da654f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Host
go.insights.ul.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Thu, 05 Mar 2020 01:41:38 GMT
Server
Apache
Cache-Control
private, no-cache, no-store, max-age=0
Connection
close
X-Content-Type-Options
nosniff
Vary
Accept-Encoding
Content-Encoding
gzip
Transfer-Encoding
chunked
Content-Type
text/html
Set-Cookie
BIGipServersj_mailtracking_http=!v4ReCMNPFQPkalPInuzRy4alk/3R/kKUfAAHihqUGxPsRQlAfMlVeUh3l1iizZ7XHN+tgQ4KzJjoQAU=; path=/; Httponly
Primary Request Cookie set L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/
Redirect Chain
  • https://ul.custhelp.com/app/answers/detail/a_id/1685/?mkt_tok=eyJpIjoiWmpWalpEZzFaRFJsTTJFeSIsInQiOiJyNFdHMXFFZGNoaHpEbVFsTzE2SnhvWng4ZEZ4UENqdHJLT2xEZkREYmJDakhiS3dyK3M2cGxvN3BOWnN2TDlUbmIzdlBZSjd...
  • https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
25 KB
7 KB
Document
General
Full URL
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Requested by
Host: go.insights.ul.com
URL: http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
1e2d873f53eb0a6aa5ffc441bdef83d8ba10ea694a94176bd4f1956186ce7df4

Request headers

Host
ul.custhelp.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
document
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Referer
http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
cp_session=eUi9d7pBA14Cf7eObh1n%7EGFcUItM4J%7EmTCCtXSMKQ5W0ClSHpqkAh_HWPcTBFPzCZV4qJzB2viuU78Fu9T79f3cUptFG41GbrimNTkhH4zvpRndXi9OqirH9%7EvLE33P25ZtB4XI5x7%7EYhRudQWgv5olzwtz9tPG3QoCrwpM087rCBTZlFil8ZrSOptoF5fsYmj8EwcJoqGWBJSsWIQvbzfQ_7nua4OObAw5qiOQOdL3GPcxesothoR2FfhQPppFs3_zspapfjIcUY%21
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
document
Referer
http://go.insights.ul.com/XbF06hV0b000YkcLI02gJh0

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Server
Apache
Cache-Control
no-cache
Expires
-1
Pragma
no-cache
Set-Cookie
cp_session=eUWSl0zspIudbOkuaPBjNMcalSYr6yRJJD_46_ZuLoSlNo1szIJmHgp9s2HRtHtrrrxX0uEAinFnEB3G5KY3H%7EFk7ZfG_bOacbubirvjExVRsaub0tUn2lrs_DjwMaFVZcJ9JAfmF5y2IB4qMx5VtLS1SrIh8MxxRzSE49%7E7RzJHfIjHNx%7Eku5ullNUAMYTcsOUEruXHQKI_t_TVwoxraYIBewA_YpAhXS612Xz9Tycpevzk0OrAZ8aCwGOaxMtuFikCN8BGn_eBHWkkbkOdeldtUIvKANhWoJ2D3jw194quHfyh13pzPP7nInIAfoe0MB8wixVKnlQW0%21; path=/; httponly
RNT-Time
D=167293 t=1583372499091680
RNT-Machine
0.64
Content-Encoding
gzip
Content-Length
6894
Keep-Alive
timeout=15, max=97
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8

Redirect headers

Date
Thu, 05 Mar 2020 01:41:38 GMT
Server
Apache
Set-Cookie
cp_session=eUi9d7pBA14Cf7eObh1n%7EGFcUItM4J%7EmTCCtXSMKQ5W0ClSHpqkAh_HWPcTBFPzCZV4qJzB2viuU78Fu9T79f3cUptFG41GbrimNTkhH4zvpRndXi9OqirH9%7EvLE33P25ZtB4XI5x7%7EYhRudQWgv5olzwtz9tPG3QoCrwpM087rCBTZlFil8ZrSOptoF5fsYmj8EwcJoqGWBJSsWIQvbzfQ_7nua4OObAw5qiOQOdL3GPcxesothoR2FfhQPppFs3_zspapfjIcUY%21; path=/; httponly
Location
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
RNT-Time
D=183225 t=1583372498780117
RNT-Machine
0.83
Content-Encoding
gzip
Content-Length
20
Keep-Alive
timeout=15, max=98
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
standard.themes.standard.SITE.css
ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/
19 KB
5 KB
Stylesheet
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
b7392f0a32f9b1ef17d19fec3dc56787d39f31b65da41392c3f7c55129a569b9

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Content-Encoding
gzip
Last-Modified
Fri, 15 Nov 2019 15:19:33 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=5143 t=1583372499399346
RNT-Machine
0.104
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Content-Length
5092
Expires
Sat, 04 Apr 2020 01:41:39 GMT
search.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/icons/
564 B
934 B
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/icons/search.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
71c939ec8e4b463e18493b3e98ad433a7f12484634633a52b9d113b74bab671f

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=3053 t=1583372500143782
RNT-Machine
0.84
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=70
Content-Length
564
Expires
Sat, 04 Apr 2020 01:41:40 GMT
RightNow.js
ul.custhelp.com/euf/rightnow/js/19.2.0.1.4.249/min/
213 KB
62 KB
Script
General
Full URL
https://ul.custhelp.com/euf/rightnow/js/19.2.0.1.4.249/min/RightNow.js
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
ee258a58da13641cf292cf05b89ae3c65c6fe2ff9e3a25dd5faab536a78f7a22

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Content-Encoding
gzip
Last-Modified
Thu, 30 Apr 2015 06:18:09 GMT
Server
Apache
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=9484 t=1583372499631432
RNT-Machine
0.81
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Expires
Sat, 04 Apr 2020 01:41:39 GMT
standard.js
ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/
17 KB
4 KB
Script
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.js
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
1e535e9f431d608bb7ffa8342456999965c8cd2085d8b55785d741c7be73bac4

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Content-Encoding
gzip
Last-Modified
Fri, 15 Nov 2019 15:19:32 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=12613 t=1583372500013988
RNT-Machine
0.106
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=79
Content-Length
3952
Expires
Sat, 04 Apr 2020 01:41:40 GMT
login_form.js
ul.custhelp.com/euf/rightnow/optimized/1573831167/pages/utils/
4 KB
2 KB
Script
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/pages/utils/login_form.js
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
b815b3ca02fe9ba2ce2e68ad0406145da5bb7f7e538e0027182b8b64d1aec484

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Content-Encoding
gzip
Last-Modified
Fri, 15 Nov 2019 15:19:37 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=2719 t=1583372500070168
RNT-Machine
0.67
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
1335
Expires
Sat, 04 Apr 2020 01:41:40 GMT
UL_pattern_grey.jpg
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/
19 KB
20 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/UL_pattern_grey.jpg
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
4bf29fab0ecea95b77753f1a18cb95d0249f275341246fa44d0d195c5f750038

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/jpeg
RNT-Time
D=2171 t=1583372500179065
RNT-Machine
0.99
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Content-Length
19820
Expires
Sat, 04 Apr 2020 01:41:40 GMT
bg.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/
627 B
999 B
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/bg.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
eb80a164996f98081e957bf2e83d5aac685fbbf056d0e6c0d8d3a2f626823dd8

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Last-Modified
Thu, 18 May 2017 18:25:07 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=3691 t=1583372500182811
RNT-Machine
0.106
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
627
Expires
Sat, 04 Apr 2020 01:41:40 GMT
ulps_support_serv_header.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/
5 KB
5 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/ulps_support_serv_header.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
465ac973942fe55b4dadad8c095426a7a0c79637151332e6c140619e532b38e5

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2717 t=1583372499725585
RNT-Machine
0.83
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=86
Content-Length
4991
Expires
Sat, 04 Apr 2020 01:41:39 GMT
tabBackground.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/
750 B
1 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/tabBackground.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
8294ad4f1f73a071b0f2c39855025ea77c78216e37f64f6dd184112d9ff01a93

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2162 t=1583372499955400
RNT-Machine
0.72
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
750
Expires
Sat, 04 Apr 2020 01:41:39 GMT
buttonGradientCombo.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/
140 B
510 B
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/buttonGradientCombo.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2914 t=1583372499743652
RNT-Machine
0.67
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=69
Content-Length
140
Expires
Sat, 04 Apr 2020 01:41:39 GMT
truncated
/
67 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
475dac9a64f6ad7b2d94ce570219b11320acb90d6e28ffa97bd6617d19b2cdfb

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
ULsupport_questions.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/
16 KB
16 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/ULsupport_questions.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
7e778c4ab0f29cb788946b9ecbd37b52a1971b9346f7212f3d6896d3f32ecd57

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=3000 t=1583372499871260
RNT-Machine
0.108
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=90
Content-Length
16226
Expires
Sat, 04 Apr 2020 01:41:39 GMT
ULsupport_contact.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/
16 KB
16 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/ULsupport_contact.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
80b3a369e6f465780949b46308161cd34173b1ac4961ba56f332a6ea9690830b

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2463 t=1583372499947633
RNT-Machine
0.80
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=91
Content-Length
15968
Expires
Sat, 04 Apr 2020 01:41:39 GMT
ULsupport_icon_feedback.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/
15 KB
15 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/ULsupport_icon_feedback.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
f6dcd377b1fd8d96d3de2f127b8a08b64999c1024f1245ee64f1cb6dd99178ef

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2521 t=1583372499743297
RNT-Machine
0.73
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
15479
Expires
Sat, 04 Apr 2020 01:41:39 GMT
ULsupport_icon_website.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/
15 KB
16 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/ULsupport_icon_website.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
3140bd8537df0555c25c97f8cadbcf0caf33832e9f2d86657daa2dcf90323b3d

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:39 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1527 t=1583372499744046
RNT-Machine
0.83
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
15828
Expires
Sat, 04 Apr 2020 01:41:39 GMT
ULsupport_icon_blog.png
ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/
15 KB
16 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/images/layout/ULsupport_icon_blog.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
eadda5325db01c40d5e91eda5fe0b808d9945d566f6d7745775251f2fbcf00cd

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2505 t=1583372500270326
RNT-Machine
0.68
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Content-Length
15729
Expires
Sat, 04 Apr 2020 01:41:40 GMT
PoweredByOracle.png
ul.custhelp.com/euf/rightnow/images/
3 KB
3 KB
Image
General
Full URL
https://ul.custhelp.com/euf/rightnow/images/PoweredByOracle.png
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
163cc3c9f307407c876a617edd0496f7a70c94c4742354824f94438ebada4679

Request headers

Referer
https://ul.custhelp.com/euf/rightnow/optimized/1573831167/themes/standard/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Last-Modified
Thu, 09 Aug 2012 20:04:27 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1833 t=1583372500263103
RNT-Machine
0.97
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
2803
Expires
Sat, 04 Apr 2020 01:41:40 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame 2434
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-45-105-235.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.31
Connection
keep-alive
Content-Length
2498
Expires
Tue, 10 Mar 2020 10:27:46 GMT
e.js
www.rnengage.com/api/e/ca84048/ Frame 2434
175 B
551 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca84048/e.js
Requested by
Host: ul.custhelp.com
URL: https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-45-105-235.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
167ec3c41030e6832c8c226e788e831186471a530e01b45def9558dbbbd71936

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

Date
Thu, 05 Mar 2020 01:41:40 GMT
ETag
GGil6LzA
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.34
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Wed, 11 Mar 2020 19:22:40 GMT
r
www.rnengage.com/api/1/ Frame 2434
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=vw3hNfBni&s=8lBRp2Do&uh=ee234f62&uc=ul.custhelp.com%2Fapp%2Futils%2Flogin_form&b=ca84048&i=puresafety%3Aul&f=rnw&p=Customer%20Portal&v=19.2.0.1-b249-sp4&e=GGil6LzA&%230:redirectCount=1&%230:navType=0&%231:redirectCount=1&%231:navType=0&a=script-page,view&n=script-page,response,i,298|script-page,load,i,2269
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-45-105-235.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://ul.custhelp.com/app/utils/login_form/redirect/answers%252Fdetail%252Fa_id%252F1685/session/L2F2LzEvdGltZS8xNTgzMzcyNDk4L3NpZC84bEJScDJEbw==
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

Pragma
No-cache
RNT-Machine
0.34
Cache-Control
No-store
Connection
keep-alive
Date
Thu, 05 Mar 2020 01:41:40 GMT
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

5 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate object| YAHOO object| RightNow object| _rnq

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

go.insights.ul.com
ul.custhelp.com
www.rnengage.com
199.15.215.8
23.45.105.235
74.117.206.64
139da4b7988c94e1c24c5a38c5e05d61e1960ebd1e4cdba6e726a232a9da654f
163cc3c9f307407c876a617edd0496f7a70c94c4742354824f94438ebada4679
167ec3c41030e6832c8c226e788e831186471a530e01b45def9558dbbbd71936
1e2d873f53eb0a6aa5ffc441bdef83d8ba10ea694a94176bd4f1956186ce7df4
1e535e9f431d608bb7ffa8342456999965c8cd2085d8b55785d741c7be73bac4
3140bd8537df0555c25c97f8cadbcf0caf33832e9f2d86657daa2dcf90323b3d
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