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PRIVACY POLICY



H1INSIGHTS.COM PRIVACY POLICY

Last revised July 23, 2021

‍

For California residents, please click here to learn more about your privacy
rights.

‍

1. Introduction

We are H1 Insights, Inc. ("H1", "we" or "us"). This Privacy Policy explains who
we are, how we collect, share and use personal information about you and how you
can exercise your privacy rights. This policy applies to all H1 affiliates, as
well, including Carevoyance, Inc.

‍

This Privacy Policy applies to our collection, use, storage, and disclosure of
personal information: (a) collected by us when you: (i) collected when you visit
or use our website h1.co (our "Site"); (ii) receive communications from us,
including emails; (iii) visit our offices; (iv)contribute content to or comment
in any of our public forums (such as our blog); or (v) sign-up for or use any of
our products or services provided through the Site (we refer to these
individuals as "End Users" in this Privacy Policy); and

(b) we receive or acquire about healthcare professionals, thought leaders, and
academics in connection with the H1 products and services (we refer to these
individuals as "Experts" in this Privacy Policy).

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2. Who We Are

We are H1 Insights Inc., a U.S.-headquartered company. We provide an
intelligence platform that helps healthcare practitioners and collaborators (our
clients) more easily find relevant scholarly content and resources, including
information about thought leaders and experts (such as doctors, researchers,
clinicians and other people in the medical field) that match their information
and resourcing needs. We also work with experts and thought leaders included in
our database to help connect them with our clients and promote their
professional work. You can find out more about us and the services we provide
here. If you are resident in the European Economic Area or United Kingdom, H1
Insights, Inc. is the controller of your personal information as described in
this Privacy Policy.

‍

3. What Data We Collect

The data we collect depends on the context of your interactions with H1 and the
choices you make, the products and features you use, your location, and
applicable laws, but can include the following:

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End Users

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Information we collect automatically. As you navigate through and interact with
the Site, our emails or products and services, we may automatically collect
certain information about your equipment, browsing actions and patterns using
common internet technologies, such as cookies andWeb beacons. This may include
details of your visits to the Site, including information about your
connectivity, such as your IP address and browser information, location data,
logs and other communication data, and the resources that you access and use on
the Site. This information helps us to improve the Site and to deliver better
and more personalized content and services by enabling us to estimate our
audience size and usage patterns and recognize you when you return to the Site.

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Information you provide to us. For example, when you navigate the Site, fill out
one of our forms, create an account, purchase our products or services, contact
us or otherwise communicate with us, we may request or you may choose to provide
us with certain personal information. For security purposes, we may also collect
personal information from you if you visit one of our offices.

The types of personal information you may provide include:

 * Contact information (such as your name, job title, company name, email
   address, postal address, phone number, fax number);
 * Troubleshooting or support (we may ask you for information when you report a
   problem with the Site, products or services, such as information about the
   problem you are experiencing);
 * Account log-in credentials (including your username and password); and
 * Payment information (including your credit card numbers and associated
   identifiers, billing address and background information, but only where you
   pay for our services).

Experts

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Information we collect about you from third party sources: We collect or acquire
certain publicly available business and professional information about you. For
example, we collect personal information about you from: public databases (such
as PubMed); corporate websites; public news sources; university conference and
NGO websites; and third-party data providers with a legal basis.

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The types of personal information we may collect include:

 * Professional details (such as information about your position, title,
   education, degree, practice, scholarship, and specialities);
 * Contact information (such as your name, business email address, postal
   address, phone number, fax number);
 * Content, publications and media available in the public record (such as
   journals; research papers or articles you have published or feature in;
   clinical trials where you are named as an investigator; speeches or lectures
   you have given; etc.); and
 * Your social media URL / username and content you post (but only if publicly
   available).

Information you provide to us:  We also encourage H1Experts to actively engage
with and contribute to the H1 platform. Therefore, we may process personal
information you choose to provide to us, which could include any of the
above-described business and professional information.  In addition, if you sign
up for an H1 account to access and use our Services as an End User, we will
collect the personal information described above in the section headed "End
Users".  If you would like to learn more about the H1 platform and provide your
input to help us build something valuable to healthcare practitioners and
collaborators everywhere, please visit our website.

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We may combine the above described  information we collect from or about you
with information our clients provide about you to provide them with more
complete datasets. We only use the information our clients provide us about
Experts as a data processor for their benefit and in accordance with their
instructions.

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4. How We Use Your Information and the Legal Bases

We collect and process personal information about you for a variety of purposes
and on the legal bases described in this Privacy Policy or disclosed to you
within our products and services, including:

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End Users:

 * Assessing and improving our Site: We may process device and usage data to
   analyze trends in order to assess and improve the overall user experience to
   the extent it is necessary for our legitimate interests in developing and
   improving the Site;
 * Promoting the security of our Site: We process your personal information by
   tracking use of our Site and services, creating aggregated, non-personal
   information, verifying accounts and activity, investigating suspicious
   activity and enforcing our terms and policies, to the extent this is
   necessary for our legitimate interest in promoting the safety, integrity and
   security of the Site and our services and in protecting our rights and the
   rights of others;
 * Providing our Site and services: We may process your personal information to
   perform our contract with you for the use of our Site and services and to
   fulfill our obligations under applicable terms of use/service; where we have
   not entered into a contract with you, we base the processing of your personal
   information on our legitimate interests to operate, administer and improve
   our internal operations, systems and Site and to provide you with the content
   you access and request (e.g. to download content from our Site);
 * Managing user registrations: If you have registered for an account with us,
   we process your personal information by managing your user account for the
   purpose of performing our contract with you according to applicable terms of
   service or if we do not have a contract directly with you, we base the
   processing of your personal information on our legitimate interests;
 * Sending administrative communications: We may process your personal
   information for the purposes of sending you information related the Site and
   our services such as confirmations, invoices, expiration and renewal notices,
   technical notices and support and administrative messages to perform our
   contract with you or if we have not contracted directly with you, in reliance
   on our legitimate interests;
 * Registering office visitors: We may process your personal information for
   security reasons, to register visitors to our offices and to manage
   non-disclosure agreements that visitors may be required to sign, to the
   extent such processing is necessary for our legitimate interest in    
   protecting our offices and our confidential information against unauthorized
   access;
 * Displaying personalized advertisements and content: We may process your
   personal information to conduct marketing research, advertise to you, provide
   personalized information about us on and off our Site and to provide other
   personalized content based upon your     activities and interests to the
   extent it is necessary for our legitimate interest in advertising our Site
   and services, or where necessary, to the extent you have provided your prior
   consent;
 * Sending marketing communications: We will process your personal information
   to send you marketing information, product recommendations and other
   non-transactional communications (e.g. marketing newsletters, telemarketing
   calls, SMS, or push notification) about in accordance with your marketing
   preferences, including information about our products or services, as
   necessary for our legitimate interest in conducting direct marketing or to
   the extent you have provided your prior consent (please see the "Your Privacy
   Rights" section, below, to learn how you  can control the processing of your
   personal information by us for marketing purposes);
 * Complying with legal obligations: We process your personal information when
   cooperating with public and government authorities, courts or regulators in
   accordance with our legal obligations under applicable laws to the extent
   this requires the processing or disclosure of personal information to protect
   our rights or is necessary for our legitimate interest in protecting against
   misuse or abuse of our Site, protecting personal property or safety, pursuing
   remedies available to us and limiting our damages, complying with judicial
   proceedings, court orders or legal processes or to respond to lawful
   requests;
 * Creating Anonymous Statistics: We may anonymize your personal information for
   the purposes of creating internal statistics ("Reports"), for example product
   research to help us improve our Site. All information disclosed in the
   Reports shall only include anonymized data that does not     identify you. We
   may in turn pass these Reports onto third parties; and
 * For our business purposes: We may process your personal information for our
   legitimate business purposes, such as data analysis, audits, to protect,
   investigate, and deter against fraudulent, unauthorized, or illegal activity,
   developing new products, product research, enhancing, improving or modifying
   our Site and services, identifying usage trends, determining the
   effectiveness of our promotional campaigns and operating and expanding our
   business activities.

Experts:

 * Providing our Site and services: If you are an Expert we use your personal
   information to make datasets available to our clients who have purchased a
   license to access our database through our Site as necessary for our (and our
   clients) legitimate interests in supporting our client's     strategic
   initiatives such as their research, sales and marketing activities or to help
   them connect with Experts with whom they may wish to engage for
   collaboration, research, speaking opportunities, clinical trials, or
   partnerships.

For example, we collect and store publicly available professional information
about any thought leadership, professional accomplishments, scholarly articles
or medical developments Experts are responsible for, as well as their
professional contact details. This means (for example) our clients who are
looking to find a healthcare expert with particular specialisms can easily
search our database to find information about that Expert and their professional
work in order to support the client's strategic initiatives (for example, to
contact Experts with information about projects they may be interested in). We
also may make your information available to our clients for direct download or
via a data feed where they have a license granting such access.

 * Complying with legal obligations: We process your personal information when
   cooperating with public and government authorities, courts or regulators in
   accordance with our legal obligations under applicable laws to the extent
   this requires the processing or disclosure of personal information to protect
   our rights or is necessary for our legitimate interest in protecting against
   misuse or abuse of our Site, protecting personal property or safety, pursuing
   remedies available to us and limiting our damages, complying with judicial
   proceedings, court orders or legal processes or to respond to lawful
   requests.

5. How We Share Your Personal Information

We may disclose your personal information to the following categories of
recipients:

 * To a buyer or other successor in the event of a merger, acquisition,
   divestiture, restructuring,     reorganization, dissolution or other sale or
   transfer of some or all of H1's assets, in which personal information held by
   H1 about the Site users is among the assets transferred;
 * To our subsidiaries, affiliates, agents, contractors, service providers and
   other third parties we use to support our business or collaborate with and
   who are bound by contractual obligations to keep personal information
   confidential and use it only for the purposes of providing services for or
   with us;
 * To comply with any court order, law or legal process, including to respond to
   any government or regulatory request;
 * To enforce or apply our Terms of Use and other agreements that govern the
   sale or use of our Site, products and services;
 * To protect the rights, property or security of H1, our employees, our users
   or others;
 * If you are an Expert, we will share your personal information with our
   clients who have a contract with us to access our database as described in
   this Privacy Policy and the section "How We Use Your Information And the
   Legal Bases" above. If you do not want your information to be shared with our
   clients, you may opt-out at any time by emailing us at
   inquiries@h1insights.com; and
 * To any other personal with your consent to disclosure.

6. Security

We take your security seriously and take reasonable steps to protect and secure
your personal information from unauthorized access, use, and disclosure. We have
implemented adequate technical and organizational measures to protect personal
information against unauthorized, accidental or unlawful destruction, loss,
alteration, misuse, disclosure or access and against all other unlawful forms of
processing. These security measures have been implemented taking into account
the state of the art of the technology, their cost of implementation, the risks
presented by the processing and the nature of the personal information, with
particular care for sensitive data.

‍

The safety and security of your information also depends on you. Where we have
given you (or where you have chosen) a password for access to certain parts of
the Site, products, or services, you are responsible for keeping this password
confidential. Please do not share your password with anyone.

‍

Although we take reasonable security measures to protect your personal
information, for example, by using Secure Socket Layer encryption when you
transmit your password, we cannot guarantee the security of your personal
information transmitted to theSite. The transmission of information via the
internet is not 100% secure and we cannot ensure or warrant the security of any
information you transmit to us.We are not responsible for circumvention of any
privacy settings or security measures contained on the Site.

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7. Data Retention

We retain personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, to provide you with a service
you have requested or to comply with applicable legal, tax or accounting
requirements).

When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.

‍

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries
other than the country in which you are resident. These countries may have data
protection laws that are different to the laws of your country (and, in some
cases, may not be as protective).

Specifically, our servers are located in United States, and our group companies
and third party service providers and partners operate around the world,
including India. This means that when we collect your personal information we
may process it in any of these countries. However, we take steps to ensure your
personal information will continue to processed in accordance with this Privacy
Policy wherever it is processed.

‍

If you are resident in or a visitor from the EEA, United Kingdom or Switzerland,
we will protect your personal information when it is transferred outside of such
locations by processing it in a territory which the European Commission has
determined provides an adequate level of protection for personal information; or
otherwise implementing appropriate safeguards to protect your personal
information, including through the use of Standard Contractual Clauses;
complying with the Privacy Shield Framework for transfers of personal
information from EEA, UK and Switzerland to US (see below) or another lawful
transfer mechanism approved by the European Commission.

‍

If you require further information about our international transfers of personal
information, please contact us using the contact details in the “Contact Us”
section further below.

‍

9. Privacy Shield

H1 Insights, Inc. has certified its compliance with the EU-US and Swiss-US
Privacy Shield Frameworks as set forth by the US Department of Commerce with
respect to personal information concerning individuals from the EEA, UK and
Switzerland. Please see our Privacy Shield Notice to learn more.

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If there is any conflict between the terms in this Notice and the Privacy Shield
Principles, the Privacy Shield Principles shall govern.

‍

10. Cookies and Similar Tracking Technologies

H1 may place and access certain cookies on computer of visitors. H1 uses cookies
to help H1identify and track visitors, their usage of the Site, and their
website access preferences. The use of cookies helps to improve the efficacy of
H1's services.

Depending on your browser, you may be able to change settings to refuse all or
some browser cookies, or to alert you when cookies are being sent. If you
disable or refuse cookies, please note that some parts of the Site may then be
inaccessible or not function properly. In relation to email, you can disable
most email tracking technology by preventing the loading of embedded pictures in
the email. You can do this using your email software settings.

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Google Analytics: We use cookies served by Google Analytics to collect limited
data directly from End User browsers to enable us to better understand your use
of theServices . Further information on how Google collects and uses this data
can be found at: https://www.google.com/policies/privacy/partners/. You can
opt-out of all Google supported analytics within the Services by visiting:
https://tools.google.com/dlpage/gaoptout.

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Fullstory: We use Fullstory to provide a better user experience for you and
collect data to diagnose end user issues.  Further information about the cookies
used by FullStory can be found at:
www.fullstory.com/legal/terms-and-conditions/.

You can opt-out of Fullstory support analytics within the Services by visiting
https://www.fullstory.com/optout/.

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11. Children Under 13

The Site is not directed to children under the age of thirteen (13). H1 does not
knowingly collect personal information without the consent of a parent or legal
guardian. If you become aware that your child has provided us with personal
information without your consent, please contact us. H1 shall take the necessary
steps to remove the personal information collected.

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12. Your Privacy Rights

Where we are acting as a controller, and depending on your location and subject
to applicable law, you may have the following rights with regard to the personal
information we control about you:

 * You can access, correct, update, delete, and deactivate your personal
   information;
 * In addition, if you are a resident of or visitor from the EEA, you can object
   to processing of your personal information, ask us to restrict processing of
   your personal information or request portability of your personal
   information;
 * You can opt out of receiving marketing communications from us at any time. If
   you do not wish to receive marketing communications from us, you can opt-out
   by sending us an e-mail at inquiries@h1insights.com. If you choose to no
   longer receive marketing information, we may still communicate with you
   regarding such things as your security updates, product functionality,
   responses to service requests, or other transactional, non-marketing purposes
 * Similarly, if we have collected and process your personal information with
   your consent, then you can withdraw your consent at any time. Withdrawing
   your consent will not affect the lawfulness of any processing we conducted
   prior to your withdrawal, nor will it affect processing of your personal
   information conducted in reliance on lawful processing grounds other than
   consent; and
 * You have the right to complain to a data protection authority about our
   collection and use of your personal information. For more information, please
   contact your local data protection authority. Contact details for data
   protection authorities in EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws.
Depending on your jurisdiction, you may be able to exercise any privacy rights
that may be available to you by visiting our privacy preference center here.
Alternatively, you can contact us using the details provided below.

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13. Links to Third Party Websites

We may place links on the H1 Service, including the H1 Blog. When you click on a
link from our website to a third-party website, your activity and use is
governed by that website’s policies; not by those of H1. We are not responsible
for the information practices of such third parties. We encourage you to review
their privacy and user policies.

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14. Updates to this Privacy Policy

H1 may change this Privacy Policy from time to time, and at H1's sole
discretion. When we update our Privacy Policy, we will take appropriate measures
to inform you, consistent with the significance of the changes we make. We will
obtain your consent to any material Privacy Policy changes if and where this is
required by applicable data protection laws.

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You can see when this Privacy Policy was last updated by checking the "last
revised" date displayed at the top of this Privacy Policy.

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15. Contact Us

If you have any concerns or questions with any of the terms within the Privacy
Policy, please do not hesitate to get in touch with our team at
inquiries@h1insights.com and we will be able to answer any questions you might
have.

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16. Client-Specific Notes

Click here for additional disclosure information from certain clients.

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Brazil Privacy Policy

People's Republic of China Privacy Policy

Hong Kong Privacy Policy

Japan Privacy Policy


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Copyright 2021 H1.co

Copyright 2021 H1.co