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ELEVATING CUSTOMER DELIGHT: USING TECHNOLOGY TO ENHANCE CUSTOMER SERVICE WITH
EZCATER

 * FT. ezCater - Thurs., March 21, 2024 - 10 AM PT | 1PM ET

Join our webinar, Elevating Customer Delight: Using Technology to Enhance
Customer Service with ezCater on March 21, 2024, as we discuss the
transformative journey of ezCater, a trailblazer in the food delivery industry
with special guest Michelle Smart, Chief Customer Care Officer at ezCater. 

In this session, we'll uncover how ezCater has seamlessly integrated Level AI's
cutting-edge technology to empower their agents and uplevel their already
best-in-class customer service.

As we uncover the success story of ezCater, we'll delve into how food for work
is different from consumer food delivery, and how ezCater maintains its
commitment to delivering not just meals but exceptional experiences.



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FEATURED SPEAKERS

MICHELLE SMART

ezCater | Chief Customer Care Officer

Michelle is a Chief Customer Care Officer at ezCater. Michelle has spent over 25
years driving improved customer experiences for companies.



ASHISH NAGAR

Level AI | Founder & CEO

Ashish is the Founder and CEO of Level AI. Before Level AI, Ashish was a lead
Product Manager on Amazon Alexa’s Conversational AI team.





USING TECHNOLOGY TO ENHANCE UNPARALLELED SERVICE WITH EZCATER

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