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IT SUPPORT

For when you need a reliable IT support partner


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COLLABORATION

Every business has different requirements when it comes to the level of IT
support that they require - we take the time to understand your IT requirements
today and in the future.

Together we will design the perfect IT solution to fit your needs and budget. We
know that the world of IT can be technical and confusing, so we keep things
simple and cut the jargon.

6 Reasons To Choose Us


IMPLEMENTATION

Interfuture uses up-to-the-minute software and systems, ensuring that our
clients have all the support that they need to concentrate on what they do best,
efficiently and effectively.

We want you to consider us your remote, in-house, IT department; bringing peace
of mind knowing that your IT systems and security are being managed by
experienced IT consultants and professionals.

See Our Testimonials


EVALUATION

We build long-term partnerships with many of our clients, continuously
evaluating the performance of IT arrangements and advising accordingly - as your
needs change, so does the support that we provide.

Our monthly Newsletter ensures that you are always kept up to date with the
latest upgrades, news, and scams - providing reassurance that we are always
working hard in the background, while you get on with running your business.

Read Our Newsletters


SUPPORT SERVICES

Our comprehensive, bespokeable, support agreements deliver complete peace of
mind knowing that we're here to help and support you when you have a problem, or
when you just have a simple query.

Find Out More

Support Services

At Interfuture our goal is to enable your organisation to perform without
limits. We take the time to understand your business, identifying any
shortcomings and advising on how your IT systems can be improved.

Once a plan/budget has been agreed, we will supply and install any hardware that
may be required and/or software and antivirus protection.  Thereafter, we apply
updates as and when they become available, ensuring that your IT systems are
always upto date and perfoming optimally.

We have a simple and efficient helpdesk process, for when you encounter any IT
issues - all support enquiries (via phone call, email or internet (Live Chat or
logging a ticket) are logged, tracked, and responded to quickly. Manned by
experienced IT specialists, our Help Desk Team provide prompt help when you need
it, ensuring that you and your business are back up and running, as soon as
possible.

We believe that prevention is better than cure and so we constantly monitor the
performance and health of your systems, often rectifying any issues before you
are even aware of them and enabling us to alert you of any impending matters
such as storage issues, or systems critical and recommended updates.

For those clients concerned with security, we also have the Security Service
Level Agreement (SSLA) to address the increasing threats and vulnerabilities now
facing SME businesses.

With our friendly and experienced Help Desk Team, we want you to think of us as
your very own (remote) IT department.

Read About Monitoring & Protection


CONSULTANCY

Whether you need a completely new set-up or have a specific IT project in mind,
however large or small, we can help with friendly and honest guidance, using
jargon free plain English.

Find Out More

Consultancy

Every member of our Team is highly trained in their specific field, meaning that
you can rest assured that you’re always speaking to an expert. Our highly
experienced team are ready to help you with all your IT needs, taking the time
to listen carefully to your requirements, whilst considering how this will
integrate with your existing set-up and any future plans that you may have for
your business.

We understand that you need to concentrate on your area of expertise and may not
have the time or inclination to think about WAN and LAN lines, Internet and
Ethernet, cloud and on-premise servers, Routers, Repeaters and WAP’s. Let us
plan and manage your projects for you, providing clear and concise solutions
that are best for your company and at a price you can afford.

Taking the time to carefully plan your IT arrangements now, with expert advice,
will save you time, money and frustration in the future, ensuring that your
business always runs smoothly and professionally.

Contact Us For More Information


MONITORING & PROTECTION SERVICE

Our Support Package not only includes access to our Help Desk but we also
monitor and protect your IT systems 24/7, ensuring that they are running at
optimum levels.

Find Out More

Monitoring & Protection Service

Our highly trained and experienced Team will undertake an initial assessment,
advising on what protection would be suitable and ensuring protection levels are
proactively maintained thereafter.

Proactive Monitoring

We actively monitor your IT systems to ensure that any problems, or potential
problems, are identified as quickly as possible, often resolving issues before
you may have even become aware of them. Where necessary, our engineers can take
remote control of your system, allowing you to get on with business while we
deal with any issues that may have arisen.  

Regular Reporting

We also provide our clients (on request) with systems reports to ensure that you
know exactly what has been happening with your IT systems over a set period of
time. Together we can use this information to help identify any faults in the
system and plan your IT requirements now and as your business grows.

Scams & Viruses

We encourage clients to contact us whenever they receive suspicious mail or
believe that their IT systems are behaving strangely, so that any damage can be
limited or prevented. Furthermore, we will alert clients as soon as we are aware
of any dangerous malware or scams that may affect them, and our monthly
Newsletter will contain a regular feature on this matter.

Read About Our Security Services


TESTIMONIALS

> “Interfuture provided an excellent responsive and efficient service to
> transition the charity from the previous I.T provider, which was a big step
> for the charity to take and they did so in a professional and seamless way.
>   They have continued to support the charity’s I.T systems with a very
> friendly, knowledgeable and professional team, and I would highly recommend
> them”
> 
> Julie M. — CEO, Citizens Advice Bureau

> “The whole team at Interfuture are always friendly and reliable; I have yet to
> come across an issue they have not been able to resolve. Working
> with Interfuture has been a pleasure and they have more than justified their
> appointment as our IT Support Company”
> 
> Claire E. — Technical Support Manager, a leading insurance company

> “As IT becomes ever more critical to the smooth running of all our businesses,
> IT support when you need it is no longer a luxury, but an essential.
> Efficiency, reliability and urgency from the IT provider is absolutely vital
> and that is what Interfuture deliver”
> 
> Michael P. — Managing Director, a leading high end quarry

> “Interfuture deliver a professional, efficient and expert service which gives
> us confidence when planning and utilising IT throughout our company. They
> provide expertise in infrastructure, telecommunications and strategic
> recommendations which is what we expect from a structured outsourcing IT
> company. I highly recommend them either for outsourcing your IT or developing
> existing IT solutions within your organisation.”
> 
> Anthony Y. — Practice Manager, chartered quantity surveying practice

> “Interfuture have supported our IT systems over several years and provided an
> outsourced service that had delivered on our expectations. A professional
> approach with solid advice which has supported our business growth demands and
> built a confidence to have no hesitation in recommending them to other
> companies who require an exemplary outsourced IT service.”
> 
> Carl E. — Programme Director, leading manufacture and design of interiors for
> civil aircraft

> “We enjoy working with Interfuture, not just because of their professional
> competence, but because of the friendly, positive attitude of all their staff”
> 
> Christine P. — a leading high-quality long-range optic company

> “In common with most professional practices, investing properly in IT has
> become essential to our competitiveness. We rely on the quality of our IT
> support and have the utmost confidence in Interfuture to provide the service
> we require”
> 
> Christopher P. — Senior Partner, a leading Chartered Accountants

> “Contracting our system support function to Interfuture has freed up key
> resources to concentrate on our core business and provided a level of service,
> reliability and confidence that we just didn’t have before.  We have some
> unusually demanding IT requirements in some areas and their level of knowledge
> and competence has been outstanding.”
> 
> Paul G. — Director, leading edge engineering analysis services

> “Interfuture very quickly understood our requirements and with a timely ,
> co-operative and flexible approach implemented a fantastic IT infrastructure
> and support programme. We feel that our business is now better equipped to
> deal with the demands of an ever changing world”
> 
> Tony D. — CFO, one of the market leaders in the field of automated lighting
> fixtures

> “As with most small to medium sized businesses, the efficiency and reliability
> of our IT systems is a key factor in our continued success. Interfuture have
> always shown a strength and depth of understanding in our individual needs to
> make us feel secure in the knowledge we are in safe and professional hands. ”
> 
> Sally P. —Director, one of the leading foodservice design and construction
> management companies

> “I will be pleased to highly recommend Interfuture to my colleagues both in
> education and in the private sector. Thank you for all your support.”
> 
> Krys G. — Strategic ICT Manager, a specialised language and sports college

> “Interfuture are a company that actually care about their customers by giving
> sound advice in the minefield known as I.T. and also by providing a quick
> reliable service when problems do arise. As a growing company it has been very
> important to have somebody that you can trust to make sure you have the right
> amount of IT at the present time and upon discussion what you may need in the
> future.”
> 
> Steve W. — Director, a leading water conservation consultancy

> “Interfuture have always provided us with a first rate service.  Their
> response times and ability to resolve problems and install new equipment with
> minimum disruption, have always been exemplary.”
> 
> Brian S. — Company Director, a leading exhibition services company

> “Interfuture have been looking after our hardware and network requirements for
> over five years now. Year after year, after review, staying
> with Interfuture has been both an easy cost effective decision due to the
> professionalism and efficiency they display in their work for us. In a
> business world where many can let you down, it is refreshing to work with
> likeminded people who do the job, and do it well.”
> 
> Arnie W. - Editor, a leading national newspaper

> “Interfuture have provided a professional service for our outsourced IT
> requirements.  They respond to our requests promptly and efficiently.”
> 
> Zara E. — Operations Manager, a leading air conditioning services supplier

> “Having Interfuture to look after my IT requirements = peace of mind. I like
> the way there is always someone willing and able to help, and even though they
> must shudder when I ring them again and again, they never let on and quickly
> put matters right. I regard them trustworthy and reliable.”
> 
> Mr Greenwood MBE— Chief Secretary, Balcombe Estate

   
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EMAIL US

info@interfuture.co.uk

VISIT US

Kemps Farm Business Park, London Road, Balcombe, Haywards Heath, West Sussex,
RH17 6JH

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Company Info
Reviews

Support Services

At Interfuture our goal is to enable your organisation to perform without
limits. We take the time to understand your business, identifying any
shortcomings and advising on how your IT systems can be improved.

Once a plan/budget has been agreed, we will supply and install any hardware that
may be required and/or software and antivirus protection.  Thereafter, we apply
updates as and when they become available, ensuring that your IT systems are
always upto date and perfoming optimally.

We have a simple and efficient helpdesk process, for when you encounter any IT
issues - all support enquiries (via phone call, email or internet (Live Chat or
logging a ticket) are logged, tracked, and responded to quickly. Manned by
experienced IT specialists, our Help Desk Team provide prompt help when you need
it, ensuring that you and your business are back up and running, as soon as
possible.

We believe that prevention is better than cure and so we constantly monitor the
performance and health of your systems, often rectifying any issues before you
are even aware of them and enabling us to alert you of any impending matters
such as storage issues, or systems critical and recommended updates.

For those clients concerned with security, we also have the Security Service
Level Agreement (SSLA) to address the increasing threats and vulnerabilities now
facing SME businesses.

With our friendly and experienced Help Desk Team, we want you to think of us as
your very own (remote) IT department.

Read About Monitoring & Protection

Consultancy

Every member of our Team is highly trained in their specific field, meaning that
you can rest assured that you’re always speaking to an expert. Our highly
experienced team are ready to help you with all your IT needs, taking the time
to listen carefully to your requirements, whilst considering how this will
integrate with your existing set-up and any future plans that you may have for
your business.

We understand that you need to concentrate on your area of expertise and may not
have the time or inclination to think about WAN and LAN lines, Internet and
Ethernet, cloud and on-premise servers, Routers, Repeaters and WAP’s. Let us
plan and manage your projects for you, providing clear and concise solutions
that are best for your company and at a price you can afford.

Taking the time to carefully plan your IT arrangements now, with expert advice,
will save you time, money and frustration in the future, ensuring that your
business always runs smoothly and professionally.

Contact Us For More Information

Monitoring & Protection Service

Our highly trained and experienced Team will undertake an initial assessment,
advising on what protection would be suitable and ensuring protection levels are
proactively maintained thereafter.

Proactive Monitoring

We actively monitor your IT systems to ensure that any problems, or potential
problems, are identified as quickly as possible, often resolving issues before
you may have even become aware of them. Where necessary, our engineers can take
remote control of your system, allowing you to get on with business while we
deal with any issues that may have arisen.  

Regular Reporting

We also provide our clients (on request) with systems reports to ensure that you
know exactly what has been happening with your IT systems over a set period of
time. Together we can use this information to help identify any faults in the
system and plan your IT requirements now and as your business grows.

Scams & Viruses

We encourage clients to contact us whenever they receive suspicious mail or
believe that their IT systems are behaving strangely, so that any damage can be
limited or prevented. Furthermore, we will alert clients as soon as we are aware
of any dangerous malware or scams that may affect them, and our monthly
Newsletter will contain a regular feature on this matter.

Read About Our Security Services