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DR. SUKHMANI MANN

QUALIFICATION:  BDS, PGDHM, MBA,PHD

EMAIL:   DRSUKHMANIMANN@CREDENCEMEDICARE.COM

Doctorate and Professional specialist in Hospital-Healthcare and Business
Management with 20 years of world class experiences. Expertise in Hospital
Administrative Management, Operations of Internal and Patient facing
Departments, Ancillary Services, Patient Referral and Physician liaison.
Teaching Faculty & Assistant Professor for Hospital – Healthcare Management at
top Indian University.

Skilled analytical problem solver with strong experiences in strategic
operational and employee engagement techniques. Trained dentist specializing in
patient care. Diverse professional originally trained as dentist. Excellent
public speaking skills, recognized as high integrity leader, trusted team-player
who inspires & engages.

Awarded the “Most Compassionate Employee” by COO. Recognized for leveraging
skills as previous dental / medical professional working directly with patients
and delivering value


WORK EXPERIENCE

 * Chief Operating Officer, Healthcare
   
   Credence Medicure Corporation ·  Aug 2018 – Present · 4 years  Chandigarh
   India, Dallas/Fort Worth Area USA

 * Teaching Faculty & Assistant Professor Hospital – Healthcare Management 
   
   Panjab University, Chandigarh  Jul 2011 – Oct 2021 · 10 yrs 4 mos  Chandigarh
   Area, India

 * Director Hospital Operations 
   
   Fortis Healthcare Oct 2007 – Jan 2012 · 4 yrs 4 mos, Mohali Area, India
   
   
    *  * Assistant Director of Procurement
         Patient Experience Manager

 * Hospital Administration Director KH Hospital · Full-time Dec 2003 – Jun 2006
   · 2 yrs 7 mos Amritsar Area, India
 * Dentist
   
   Dr. Amarjeet’s Dental Clinic Sep 1998 – Mar 2000 · 1 yr 7  mos  Ludhiana
   Area, India


PUBLICATIONS

PHD THESIS ON

 * “ORGANIZATIONAL JUSTICE IN RELATION TO INTENTION TO QUIT: MEDIATING EFFECT OF
   WORK ATTITUDES IN THE HEALTH CARE SECTOR”.
 * Sukhmani Mann, Dr. Navjot Kaur, Dr. Sanjeev Sharma “ Influence of
   Organisational Justice on Turnover Intention in Healthcare. Global Journal of
   Accounting and Management, Vol 5, No 1 Jan – June 2016. ISSN09769366
 * Sukhmani Mann ,Navjot Kaur ,Sanjeev Sharma “Impact of Motivation on turnover
   Intention among Doctors across various healthcare set ups.” Nov 28/1.
 * Journal of Business PCMA,Volume 10 ,Issue -2 ,(July – December ),Year 2017
   .ISSN No :0974-9977 .UGC Approval Ref No : 43206.
 * Dr. Sukhmani Mann , Dr. Navjot Kaur “Role of job satisfaction on intention to
   quit for doctors in north India”
 * International journal of advanced research and development ISSN: 2455-4030,
   Impact factor RJIF 5.24
   Pages: 970-973, Vol. 3, Issue 1 ,January 2018


INTERNATIONAL PAPER PRESENTATIONS

 * 2017
   
   Presented paper titled as “IMPACT OF MOTIVATION ON TURNOVER INTENTION AMONG
   DOCTORS ACROSS VARIOUS HEALTHCARE SET UPS” at International Conference on
   Responsible Research and Transformation in Education Organized by London
   School of Management Studies, London 2017.Presented paper titled “IMPACT OF
   COMMITMENT AND ORGANIZATIONAL JUSTICE ON TURNOVER INTENTIONS AMONG
   PHYSICIANS” at 8th National Conference on Innovations for sustainable
   business held at Apeejay School of Management Studies, Dwarka, New Delhi,
   India 2017

 * 2016
   
   Presented paper titled as “INFLUENCE OF ORGANIOZATIONAL JUSTICE ON TURNOVER
   INTENTION IN HEALTHCARE” at International Conference on Managing Responsible
   Research in the Human Sciences and Information Management Organized by London
   School of Management & PU 2017.

 * 2015
   
   Presented paper titled as “EMPLOYEE MOTVATION AND RETENTION: STUDY OF TALENT
   MANAGEMENT IN HEALTHCARE SECTOR” at Second International Business Conference
   at at Shri Guru Granth Sahib University, Fatehgarh Sahib, Punjab India.2015.

 * 2012
   
   Presented poster titled as “HEALTHY HOSPITALS FOR HEALTHY HEALING: THE GREEN
   CONCEPT” Green Technologies Energy Security and Sustainable Development at
   UGC sponsored National Seminar at Panjab University, Chandigarh.

 * Presented paper titled as “PERSPECTIVES FOR HOSPITAL MANAGERS DECONSTRUCTING
   PATIENT SATISFACTION” Shri Guru Granth Sahib World University, at Fatehgarh
   Sahib, Punjab, India.


INTERNATIONAL PARTICIPATIONS

 * Participated in “Responsible Research and Transformation in Education
   “organized by theLondonSchool of Management held in London 2017.
 * Attended the 2017 Annual Scientific Meeting of The Heart Valve Society, 500
   Cummings Center Beverly, MA 01915, USA held at held at the Grimaldi Forum,
   Monacofrom 2-4 March 2017
 * Participated in Workshop on “Creative Approaches to Social / Emotional
   learning” conducted by Ms. Rebecca Elkin Young conducted by the achievers
   program. 2017
 * Participated in workshop “Motivating the Unmotivated” by Marie Delaney,
   organized by British Council, Chandigarh 2013
 * Attended international Conference on Dyslexia – Dare to win 2013, Kolkata,
   India



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