www.atlassian.com Open in urlscan Pro
185.166.143.30  Public Scan

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END


BSM


NOW


END BSM NOW


STOP THE SPREAD OF BAD SERVICE MANAGEMENT

Get 30% off your first year when you switch to Jira Service Management*


SIGN UP AND SAVE


SAVE ON LICENSING COSTS FROM RETIRING OUTDATED LEGACY ITSM SOLUTIONS


INCREASE END USER PRODUCTIVITY


LIMITED-TIME OFFER; SIGN UP TODAY


SIGN UP FOR A 3-YEAR CONTRACT AND GET 30% OFF YOUR FIRST YEAR

If you expand to more than 200 Agents for Cloud (or to more than 250 Agents for
Data Center) and want to switch from a legacy ITSM vendor to modernize your IT
Service Management practices, you may be eligible to receive a 30% discount on
net-new Agents for the first year of a 3-year term with Jira Service Management.
You will have the full power of a market-leading ITSM solution while paying less
than what competing vendors charge. Fill out the form and an Atlassian team
member will contact you to discuss the details, including certain terms and
conditions that may apply. Offer expires on June 30, 2023.

*Terms and conditions apply.


YES! I WANT TO SAVE 30% AND END BAD SERVICE MANAGEMENT NOW!

Fill out the form and we’ll contact you to discuss the details


First Name



Last Name



Your company email



Job Title



Company




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By signing up on this form, I acknowledge receipt of Atlassian's Privacy Policy.






Yes! I would like to receive promotional emails including product news, events
and more from Atlassian and its affiliates.





















Submit


LET’S FIGHT BSM TOGETHER!

We’ll reach out with next steps to get the conversation started.

In the meantime, check out a Jira Service Management demo and share it with your
team.




FAQS

What is BSM and why should I care? Copy link to heading Copied! show

Bad Service Management (BSM) is a terrible condition that plagues companies
stuck with legacy ITSM tooling. It starts slowly spreading within the IT
organization and quickly attacks other areas of the business, leaving them
ill-prepared to handle requests coming from different areas of the business.
Atlassian is on a fight to end Bad Service Management and we are launching a new
program starting with this special limited time offer to help you get started
today.

Do I have to be a certain size company to take advantage of either offer? Copy
link to heading Copied! show

No. No matter your company size, you may take advantage of either offer.
However, eligibility restrictions apply.

What is included in this offer? Copy link to heading Copied! show

We are offering new and existing Jira Service Management customers a 30%
discount on their first year of a 3-year contract*. The offer is applicable to
both Jira Service Management Cloud (Standard, Premium, or Enterprise Editions)
as well as Jira Service Management Data Center. Offer expires on June 30, 2023.

*Restrictions apply.

What are the requirements to participate in this offer? Copy link to heading
Copied! show

For customers new to Jira Service Management:

 * Must purchase at least 201 seats on Cloud or 250 seats on Data Center
 * Must purchase a 3-year contract
 * Must provide a customer reference for marketing materials
    

For existing customers expanding their footprint:

 * Must spend more on Jira Service Management in Y1 (net of discount) vs. prior
   year
 * Must purchase a 3-year contract
 * For Cloud: Must expand into 201 agent tier or higher*
 * For Data Center: Must expand into 250 agent tier or higher*
 * Must provide a customer reference for marketing materials

*Discount will be applied only to new seats purchased

How can I contact Atlassian to take advantage of this offer? Copy link to
heading Copied! show

Please fill out the form at the top of this page. Alternatively, you can reach
out to your Technical Account Manager, Loyalty Advocate, or Customer Success
Manager who will direct your request appropriately.

What if I have already been evaluating Jira Service Management? Copy link to
heading Copied! show

Please reach out to the Atlassian advocate currently handling your account to
discuss details and determine your eligibility.

I am already on a trial for Jira Service Management. Am I eligible? Copy link to
heading Copied! show

Yes. Please fill out the form on this page or reach out to the Atlassian
advocate currently handling your account.

Can I combine this offer with other incentives? Copy link to heading Copied!
show

No, this offer cannot be combined with other incentives. However, if a previous
incentive ends during the promotional period for this offer, you can take
advantage of this offer as long as you meet the eligibility requirements and do
so by June 30, 2023.

If I sign a contract for more than 3 years, do I get a different or bigger
discount? Copy link to heading Copied! show

No. This offer is only available for a 3-year contract.

What happens if I cancel my contract before my 3-year contract expires? Copy
link to heading Copied! show

Our regular terms & conditions for contract cancellation apply.

If I made a Jira Service Management purchase that qualified for the discount and
subsequently want to add more seats (i.e., purchase a higher tier) during the
promotion period, do I get the discount for the additional seats? Copy link to
heading Copied! show

Yes, as long it is still within the promotion offer period (Dec 8, 2022 - Jun
30, 2023), you can upgrade to additional seats.

 * Discount will be applied to the new users for the remainder of the first year
   in the 3 year contract
 * The 3 year contract term remains the same (it does not reset with the
   upgrade)

If I made a Jira Service Management purchase within the promotion period but did
not take advantage of the 30% discount at that time, can I still apply for the
discount after the promotion deadline? Copy link to heading Copied! show

No. If you did not take advantage of the promotion and already purchased, then
you cannot retroactively receive the discount for the purchase.

If I am migrating from Jira Service Management Server to Data Center or Cloud,
am I eligible for this offer? Copy link to heading Copied! show

Yes, as long as you meet the eligibility requirements detailed above, you may
take advantage of this offer. However, you cannot combine this offer with a
migration loyalty discount.


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