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hwsupport.guideit.com Open in urlscan Pro
104.214.119.36  Public Scan

Go To Rescan Add Verdict Report
URL: https://hwsupport.guideit.com/
Submission: On August 21 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 1 countries across 3 domains to perform 11 HTTP transactions. The main IP is 104.214.119.36, located in San Antonio, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is hwsupport.guideit.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on April 4th 2024. Valid for: a year.
This is the only time hwsupport.guideit.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 104.214.119.36 8075 (MICROSOFT...)
1 3.160.150.121 16509 (AMAZON-02)
2 75.2.75.247 16509 (AMAZON-02)
1 135.148.70.109 16276 (OVH)
2 13.32.121.46 16509 (AMAZON-02)
1 13.32.121.88 16509 (AMAZON-02)
11 7
4    104.214.119.36 (San Antonio, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
hwsupport.guideit.com
1    3.160.150.121 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-121.fra60.r.cloudfront.net
livechat-static-de-na1.niceincontact.com
2    75.2.75.247 (United States)

ASN16509 (AMAZON-02, US)
PTR: ac9af5c29004f71d0.awsglobalaccelerator.com
channels-de-na1.niceincontact.com
1    135.148.70.109 (United States)

ASN16276 (OVH, FR)
PTR: ip109.ip-135-148-70.us
guideit.screenconnect.com
2    13.32.121.46 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-46.fra60.r.cloudfront.net
web-modules-de-na1.niceincontact.com
1    13.32.121.88 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-88.fra60.r.cloudfront.net
web-modules-de-na1.niceincontact.com
Apex Domain
Subdomains		 Transfer
6 niceincontact.com
livechat-static-de-na1.niceincontact.com — Cisco Umbrella Rank: 53306
channels-de-na1.niceincontact.com — Cisco Umbrella Rank: 49166
web-modules-de-na1.niceincontact.com — Cisco Umbrella Rank: 79094
43 KB
4 guideit.com
hwsupport.guideit.com
56 KB
1 screenconnect.com
guideit.screenconnect.com
11 3
Domain Requested by
4 hwsupport.guideit.com hwsupport.guideit.com
3 web-modules-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
web-modules-de-na1.niceincontact.com
2 channels-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
1 guideit.screenconnect.com hwsupport.guideit.com
1 livechat-static-de-na1.niceincontact.com hwsupport.guideit.com
11 5

This site contains no links.

Subject Issuer Validity Valid
*.guideit.com
Go Daddy Secure Certificate Authority - G2		 2024-04-04 -
2025-04-23		 a year crt.sh
*.nicecxone.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-07-30 -
2025-07-29		 a year crt.sh
*.screenconnect.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-02-02 -
2025-03-04		 a year crt.sh

This page contains 3 frames:

Primary Page: https://hwsupport.guideit.com/
Frame ID: D81CD23ED401780251FF1D57E3CA7D33
Requests: 9 HTTP requests in this frame

Frame: https://guideit.screenconnect.com/?Theme=Embedded
Frame ID: 98614016E72D782C6506EA57C530296C
Requests: 1 HTTP requests in this frame

Frame: https://web-modules-de-na1.niceincontact.com/storage/shared.html
Frame ID: 79D1FDBADAC35256D68E1FA10AAC8EC0
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Hillwood Development - Support

Page Statistics

11
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

7
IPs

1
Countries

99 kB
Transfer

489 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

11 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
hwsupport.guideit.com/ 		2 KB
2 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://hwsupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
a12311a273253a28e812fda68740359d03cdfc4a581f3161f819eb41818832c5
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 21 Aug 2024 03:09:45 GMT
Server
Microsoft-IIS/10.0
Strict-Transport-Security
max-age=2592000
Transfer-Encoding
chunked
Vary
Accept-Encoding
X-Powered-By
ASP.NET
Hillwood.png
hwsupport.guideit.com/logos/ 		47 KB
47 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://hwsupport.guideit.com/logos/Hillwood.png
Requested by
Host: hwsupport.guideit.com
URL: https://hwsupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
9d41d23bfc02c78b95159b48ed9447e3e83e5c20385209ada92bff32ca33f8f1
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://hwsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 21 Aug 2024 03:09:45 GMT
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548c1337"
X-Powered-By
ASP.NET
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
47671
home.css
hwsupport.guideit.com/css/ 		2 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://hwsupport.guideit.com/css/home.css
Requested by
Host: hwsupport.guideit.com
URL: https://hwsupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
52df8592f8e3a144e3480bc3e996a029624253b9ef2f5699bf79d8e8bb0659af
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://hwsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 21 Aug 2024 03:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548ca1fa"
X-Powered-By
ASP.NET
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
text/css
Accept-Ranges
bytes
chat.js
livechat-static-de-na1.niceincontact.com/4/ 		35 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://livechat-static-de-na1.niceincontact.com/4/chat.js?478947
Requested by
Host: hwsupport.guideit.com
URL: https://hwsupport.guideit.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.121 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-121.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c3da488ac52550d19ef9790190d79d24287ca96367f8a5a5beb3186d9bbba0e2

Request headers

Referer
https://hwsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 04:20:04 GMT
content-encoding
br
via
1.1 f59e52adbf3a58a76dec03547cb4b34c.cloudfront.net (CloudFront)
last-modified
Wed, 07 Aug 2024 08:33:11 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P7
age
82183
x-amz-server-side-encryption
AES256
etag
W/"12143f7cdc7e0300182c4d6f67aba4a1"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
x-amz-cf-id
ObgE9SP9MLbUKZBG52_NFJVs3PCXecyyWHfbGIxYq52tZlp1zlpIeQ==
chat_fcae6cb9-66cb-4f4b-94a0-72272a8f74ec
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ 		11 KB
4 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_fcae6cb9-66cb-4f4b-94a0-72272a8f74ec?locale=de_DE
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478947
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.2.75.247 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
8f4e8a4c26c0f3dcf560fa8fd5f8a999a53d53be34b0d67fb52afb08b08d9bfe
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://hwsupport.guideit.com/
X-Caller-Service-ID
dfo-chat
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

x-trace-id
fdc50160-0c94-4493-ae48-893ca60ed5cb
date
Wed, 21 Aug 2024 03:09:47 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
content-encoding
gzip
server
nginx
access-control-allow-methods
POST, OPTIONS, GET
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=120
x-request-uuid
950be8b3-256a-4b16-ac4d-995d0e401f07
access-control-allow-headers
*
chat_fcae6cb9-66cb-4f4b-94a0-72272a8f74ec
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_fcae6cb9-66cb-4f4b-94a0-72272a8f74ec?locale=de_DE
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.2.75.247 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-caller-service-id
Access-Control-Request-Method
GET
Origin
https://hwsupport.guideit.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-headers
*
access-control-allow-methods
POST, OPTIONS, GET
access-control-allow-origin
*
content-length
0
date
Wed, 21 Aug 2024 03:09:46 GMT
server
nginx
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
x-request-uuid
f612dea1-aab9-4255-8ea7-ec5781b6eedf
x-trace-id
0ca55a0c-601d-4fe4-be01-83d6a4d43cfb
/
guideit.screenconnect.com/ Frame 9861 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://guideit.screenconnect.com/?Theme=Embedded
Requested by
Host: hwsupport.guideit.com
URL: https://hwsupport.guideit.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
135.148.70.109 , United States, ASN16276 (OVH, FR),
Reverse DNS
ip109.ip-135-148-70.us
Software
ScreenConnect/24.1.7.8892-3877121192 Microsoft-HTTPAPI/2.0 /
Resource Hash

Request headers

Referer
https://hwsupport.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
private
content-encoding
gzip
content-length
71222
content-type
text/html; charset=utf-8
date
Wed, 21 Aug 2024 03:09:46 GMT
p3p
CP="NON CUR OUR STP STA PRE"
server
ScreenConnect/24.1.7.8892-3877121192 Microsoft-HTTPAPI/2.0
x-robots-tag
noindex
truncated
/ 		238 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
19ce53d31c89f6a2a6f9f85e359bba2821c04e8cadb38b5ca380e819a20c191f

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
image/svg+xml
favicon.ico
hwsupport.guideit.com/ 		5 KB
6 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://hwsupport.guideit.com/favicon.ico
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
26dc5ff4bfb9213291735808465e156d4a4691135f3815e3613761243e1f69c3
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://hwsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 21 Aug 2024 03:09:47 GMT
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:20 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba535b6936"
X-Powered-By
ASP.NET
Content-Type
image/x-icon
Accept-Ranges
bytes
Content-Length
5430
loader.js
web-modules-de-na1.niceincontact.com/loader/1/ 		80 KB
28 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28736830
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478947
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-46.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
24ca5132420b08e69c217aaea3fad5f9dba8aff59a5f4cf66fc420cc225b02c0

Request headers

Referer
https://hwsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 21 Aug 2024 03:09:49 GMT
content-encoding
br
via
1.1 0dec5f752f0f332c449471a83f050dd2.cloudfront.net (CloudFront)
last-modified
Wed, 19 Jun 2024 09:12:20 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
etag
W/"8beaa20eef2fe65987d07a2429288b34"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Miss from cloudfront
content-type
text/javascript
cache-control
no-cache
x-amz-cf-id
6DBBBWji32DuosbEMHW0jGkaiwGWjNFLutONNExDApSdHueT-jCrLg==
chat-window.js
web-modules-de-na1.niceincontact.com/chat/ 		305 KB
0 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/chat/chat-window.js?28736830
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28736830
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-46.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://hwsupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 21 Aug 2024 03:09:50 GMT
content-encoding
br
via
1.1 0dec5f752f0f332c449471a83f050dd2.cloudfront.net (CloudFront)
last-modified
Wed, 07 Aug 2024 08:33:06 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
etag
W/"3d770310addc630cb122c1b67e1dd319"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Miss from cloudfront
content-type
text/javascript
x-amz-cf-id
7BdSheUMgSnmyaeZgbUlJtMBhf10mlYWahT7KsmxrNTJVi38-SJRkA==
shared.html
web-modules-de-na1.niceincontact.com/storage/ Frame 79D1 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/storage/shared.html
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28736830
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-88.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://hwsupport.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
age
73116
content-length
164
content-type
text/html
date
Tue, 20 Aug 2024 06:51:14 GMT
etag
"529f313e880347d6f53f06cebc45569f"
last-modified
Fri, 12 Apr 2024 10:07:05 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 0dec5f752f0f332c449471a83f050dd2.cloudfront.net (CloudFront)
x-amz-cf-id
3GClnxts5pEBL49JvH1aLjETxPuKaXSe_MOfYNtLgVagRPiL-CnCXA==
x-amz-cf-pop
FRA60-P1
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

7 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| OpenChat string| BrandEmbassy function| brandembassy string| CXoneDfo function| cxone

2 Cookies

Domain/Path Name / Value
.hwsupport.guideit.com/ Name: ARRAffinity
Value: 3bd0789e0da4bff9f5b8dc9566a5e9389d324155fdf57fb006d707fce10752cc
.hwsupport.guideit.com/ Name: ARRAffinitySameSite
Value: 3bd0789e0da4bff9f5b8dc9566a5e9389d324155fdf57fb006d707fce10752cc

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=2592000