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1 Group Path * Services expand-button Dedicated Development Team Software Product Development Software Testing and QA Technology Benchmarking Mobile Application Development API Development and Integration Cloud Application Development Big Data and Data Engineering Legacy Software Modernization Enterprise Software Development Software Development for Startups DevOps Kubernetes Managed Services * Industries expand-button Finance and Banking Financial Apps Development Payment Processing Software Development Big Data and AI Services for FinTech Customer 360 Healthcare EHR/EMR Software Development Healthcare Application Development Telemedicine Software Development Remote Patient Monitoring Software Pharmacy Management Software Revenue Cycle Management Software Veterinary Management Software Medical Practice Management Software Healthcare Data Analytics and Visualization E-commerce The Internet of Things Logistics and Transportation Automotive Manufacturing Education Telecommunications Insurance * Technologies expand-button Back-End Development .NET C# Azure Cosmos DB Java Node.js Ruby on Rails Python Front-End Development Services PWA React Angular iOS Android Xamarin Flutter React Native Swift Kotlin AWS GCP Blockchain Artificial Intelligence Portfolio Customers * About expand-button About Altoros Management Team Our Partners Argentina Blog Contact Us * EN expand-button NO SE DK FI DE FR AR JP Group Services expand-button Industries expand-button Technologies expand-button PortfolioCustomersAbout expand-button BlogEN expand-button Contact Us To let you ramp up rapidly, Altoros helps to build dedicated teams tailored to the needs of your project. The Agile methodology, Skype, screen-sharing, and other interaction tools used for reporting will enable you to track progress on a regular basis. A non-disclosure agreement (NDA) is signed with every contract to provide full protection of your intellectual property rights. By partnering with Altoros, our clients have been able to bring software products to market months ahead of their competitors, gain up to 10x development effectiveness, productivity, and software quality, and reduce their cost of development. Altoros can help software companies ensure that software released to market meets end-user needs, is scalable, stable, secure, and high performing. The team of quality assurance specialists at Altoros will perform thorough analysis to identify and locate problems/bugs across the whole software life-cycle: design, implementation, and deployment. Serving technology leaders, such as Couchbase, NuoDB, Joyent, RightScale, and others, Altoros provides vendor-independent benchmarking of cloud, NoSQL/NewSQL, and distributed computing technologies to help you build big data products polished and fine-tuned for specific use cases. Altoros provides custom API development and integration services for any industry to meet any specific requirements. We specialize in developing APIs that are easy to consume, well documented and truly reliable. Modernize your legacy systems to suit the evolving landscape of the digital world. Upgrade your technology stack to optimize maintenance, simplify support, and boost performance. As an established DevOps services company, Altoros offers highly specialized, full-coverage support for organizations at any stage of their transformation. We are dedicated experts for each of our DevOps services pillars: software architecture, continuous integration, continuous delivery, automation, operation, automated testing, monitoring, performance optimization, and collaboration. Partner with an established enterprise software development company to benefit from proven industry experience, expert consulting services, and top-rated technical talent. Partner with an established development company to build innovative apps and save time on hiring an in-house team. Altoros offers a proactive approach to managing your Kubernetes platform. Our team of engineers is involved in every aspect of your platform’s day-to-day operations, from complex troubleshooting and CVE patches to routine updates. With constant platform monitoring and access to certified Altoros experts, you can relieve your team of Kubernetes Day-2 operations and focus on other business priorities. Dedicated Development Team Software Product Development Software Testing and QA Technology Benchmarking API Development and Integration Legacy Software Modernization Enterprise Software Development Software Development for Startups DevOps Kubernetes Managed Services Altoros, a software development company, has proven expertise in delivering customized financial software solutions for mobile banking, accounting, financial planning, insurance, taxes, etc. We transform your financial services, as well as ensure stable and secure financial processes. Altoros develops custom medical solutions for research laboratories, healthcare organizations, pharmaceutical companies, and medical software vendors by enabling technological innovation. Altoros delivers top-notch custom e-commerce solutions for brands, retailers, wholesalers, distributors, manufacturers, resellers, suppliers. The Internet of Things (IoT) has been around for over 20 years, but today it is revolutionizing many industries and turning analog products into digital ones. Whether you are building next-generation health or fitness applications or a home automation solution, our IoT development company will reduce time-to-market. Our software development team can drive your business globally. We have accumulated an extensive logistics development expertise to optimize your goods distribution processes. We develop logistics solutions to improve visibility and increase warehouse capacity by creating supply chain software, mobile, and cloud systems. Remote patient monitoring helps to automate care coordination, engage patients in self-care, improve collaboration, and reduce costs. With fully integrated pharmacy management software, your business can benefit from workflow automation, simplified administrative functions, proper storage, and revenue management. Custom revenue cycle management software simplifies clinical and administrative processes for medical organizations and streamlines financial operations. We assist our clients in discovering the growing range of opportunities presented by big data and artificial intelligence in banking and financial services. Altoros offers extensive FinTech domain expertise and first-class engineers to help you create next-generation financial applications. We are a trusted FinTech software provider whose goal is to design, build, and scale payment processing solutions that make companies across the globe feel confident about how their payments are processed. We assist our clients in discovering the growing range of opportunities presented by big data and artificial intelligence in banking and financial services. Deliver an unparalleled driver experience by incorporating cloud technologies, artificial intelligence, blockchain, and the Internet of Things into your connected vehicles. We develop and integrate systems for managing both virtual and in-office consultations. Automate production processes, reduce operational cost, increase supply chain visibility, and maintain compliance with the industry standards. Enhance the learning process, ensuring a seamless, innovative, and flexible experience. Electronic health record (EHR) and electronic medical record (EMR) software developed by Altoros reduces paperwork, saves time for medical workers, and improves patient care. We build custom medical practice management software for health service providers to streamline administrative workflows, save doctors’ time, and improve patients' experience. Develop custom telecom software to accelerate time to market for new services, increase sales, and maintain your network without inconveniencing its users. Drive valuable insights and accurately assess treatment effectiveness with healthcare analytics software We develop native and cross-platform apps for the medical industry to improve care quality and patient experience. As a company with telemedicine software development expertise, we build robust apps that help medical organizations to deliver healthcare services remotely. Streamline your business processes with a custom insurance software solution that leverages data analytics and the Internet of Things while meeting the industry’s high standards for security and reliability. Finance and Banking Healthcare E-commerce The Internet of Things Logistics and Transportation Automotive Manufacturing Education Telecommunications Insurance EHR/EMR Software Development Healthcare Application Development Telemedicine Software Development Remote Patient Monitoring Software Pharmacy Management Software Revenue Cycle Management Software Veterinary Management Software Medical Practice Management Software Healthcare Data Analytics and Visualization Financial Apps Development Payment Processing Software Development Big Data and AI Services for FinTech Customer 360 We deliver high-end .NET solutions and provide staffing to enhance your software engineering team. Scale your project with our top-notch developers. We provide teams of top-notch Node.js developers to build scalable web apps tailored to your business goals and needs. Our expertise includes MongoDB, Express.js, Angular, and Node.js (the MEAN stack). For 19 years, Java developers at Altoros have been helping customers to develop high-load, distributed, secure, and fail-safe solutions. Our team has performed multiple benchmarks of the most popular NoSQL data stores and distributed computing tools in cooperation with their development teams, working with the core of the products. We create complex systems and Progressive Web Applications using React, React Native, Ionic, and other technologies, starting with the architecture before programming. With extensive expertise in React, CSS3, HTML5, and responsive web design, software engineers and consultants at Altoros can build solutions to suit the custom needs of any project. Build scalable, dynamic, and secure web applications and interactive websites with a top Angular development company. With extensive expertise in Angular, we set up teams designed to meet your product roadmap and business goals. Our company’s C# developers are able to complete a full development cycle of your software product from initial analysis to support and maintenance. Get robust and scalable C#-based solutions that cater for enterprises to medium- and small-scale organizations across a vast number of industries. Craft your digital experience with a team of dedicated iOS developers who will take your business to the next level. Our wide range of services includes UI/UX design, app migration, reengineering, and integration of third-party systems. Android app developers at Altoros provide a full range of mobile services and create outstanding smartphone applications for any domain. Get your highly secure and scalable android app development solutions. If you need developers with extensive expertise in Cosmos DB, share your challenges with us, and we'll help to come up with the right solution tailored to your needs. We develop business-to-business blockchain solutions around the globe for medium and large businesses. Facilitating the technology adoption, we help to cut operational costs and create additional revenue streams. We conceptualize and implement artificial intelligence (AI) use cases for a range of purposes, contributing to business continuity and long-term efficiency. Leverage our expertise in developing and implementing AI solutions to achieve your digital transformation goals successfully. Since 2006, Ruby-on-Rails developers at Altoros have been helping enterprise-grade companies and startups to deliver applications faster and at a lower cost. Customized, scalable, robust, and highly secure AWS development to carve your business future. Being a Google Cloud Platform (GCP) consulting and development provider, Altoros helps enterprises to review existing infrastructure, as well as investigate architecture and interaction models to offer solutions that address your business needs. With 130+ successfully delivered projects for companies across industries, we integrate tailored user experiences through mobile software development. Altoros offers cloud application development, integration, migration, and automation services for small- and mid-sized companies, enterprises, independent software vendors, as well as startups. We leverage major cloud platforms, such as Amazon Web Services, Microsoft Azure, Google Cloud Platform, to deliver secure, robust, and cost-effective solutions across all business domains. Failing to effectively use big data may result in wasted opportunities and inability to get returns on resources invested in storage and analysis. Altoros helps you to aggregate massive arrays of data and transform it into valuable insights to address key business needs. Altoros offers a range of back-end development services that span from creating custom back-end layers, optimizing existing systems, to cloud migration. Our front-end development team will design intuitive interactions with your IT systems and balance the UI and business logic of complex apps: web, desktop, mobile, and IoT dashboards. Altoros improves business value and unlocks opportunities through the adoption of innovative technologies and bespoke IT solutions. Explore new insights. Failing to effectively use big data may result in wasted opportunities and inability to get returns on resources invested in storage and analysis. Altoros helps you to aggregate massive arrays of data and transform it into valuable insights to address key business needs. Onboard experienced progressive web app (PWA) developers in just 72 hours. Hire Xamarin app developers to build modern cross-platform applications and design a customer-centric user interface (UI)/user experience (UX). Build fast, modern, and reliable cross-platform software by employing our Flutter app development services. React Native development services at Altoros help companies to build customer-centric software across multiple platforms. As a company with Swift app development expertise, we build responsive, performant, scalable, and user-friendly applications. Deliver secure and easy-to-maintain apps for multiple platforms with Kotlin development services at Altoros. We offer custom Python development services to help you with back-end/front-end projects of any complexity. Back-End Development Front-End Development Mobile Development Cloud Development Data Engineering Innovative technologies .NET C# Java Node.js Ruby on Rails Python React Angular PWA iOS Android Xamarin Flutter React Native Swift Kotlin AWS GCP Big Data and Data Engineering Azure Cosmos DB Blockchain Artificial Intelligence To let you ramp up rapidly, Altoros helps to build dedicated teams tailored to the needs of your project 1 2 3 4 Dedicated Software Engineering Teams Software Product Development Software Quality Assurance Technology Benchmarking Data Analytics To let you ramp up rapidly, Altoros helps to build dedicated teams tailored to the needs of your project 1 2 3 4 Dedicated Software Engineering Teams Software Product Development Software Quality Assurance Technology Benchmarking Data Analytics Altoros has partnered with the world’s leading IT companies—small- and middle-sized organizations, as well as enterprises—to advance their technical expertise and elevate business value. We are proud of our leaders who help deliver best-in-class services on the software development market. Top IT industry leaders partnered with Altoros to accelerate their level of technical expertise, access best practices, and build full-scale solutions. Altoros is a professional software development company with headquarters in Pleasanton (USA), branch offices in Norway and Finland, and development centers in the USA, Canada, Argentina, Ireland, Poland, Moldova, Turkey, and Georgia. Altoros has been recognized by Clutch as one of the leading software development companies in Latin America. Learn more about our Argentinian delivery centers. About Altoros Management Team Our Partners Development Centers Argentina Poland Georgia Moldova Turkey NO DE FR SE DK FI AR JP DEVELOP THE DIGITAL FUTURE Top-notch software development services and solutions for innovators. Enable digital transformation now! Let's discuss your idea Custom Software Development for Companies Expand your business opportunities to reach its full potential. Improve your operational processes now! Let's discuss your idea Reliable Software Development Provider We are proud that leading companies create and empower their most important processes with Altoros. 750+ happy customers. Let's discuss your idea * 1 * 2 * 3 OUR SERVICES We develop and implement custom software solutions tailored to your business needs, as well as focus on automating the existing workflows and facilitating data management. We have over 350+ remote experts ready to boost your project. icon_1 icon_1 Custom software product development We use advanced technologies to deliver top-notch and high-quality solutions tailored to customers’ unique requirements. Build a world-class software product with our development team. Discover a smart approach to custom software development. Group 10 Group 10 Dedicated software development teams Extend your in-house talent with our dedicated development team of experienced software engineers, architects, and project managers. We help businesses to discover their opportunities through IT staff augmentation services. Strengthen your engineering team effectively with proven IT experts. Mobile application development Altoros offers a full cycle of mobile app development for Android and iOS— from prototyping to testing and deployment—to help you meet your customers’ needs. Leverage our expertise and get a highly performant and scalable mobile application. Legacy software modernization We offer legacy software modernization services designed to address business challenges of enterprises—be it vendor lock-in, snowballing IT costs, or a lack of data-driven insights—to help you reach and sustain a competitive edge. Group 33 Group 33 Big data and data engineering Altoros has firsthand experience in NoSQL databases, such as Cassandra, MongoDB, Couchbase, NuoDB, and Redis. We assist world-known development teams in building data stores, integrating third-party tools, and fine-tuning performance. Group 32 Group 32 Software testing and quality assurance Altoros ensures high reliability of your software product with our QA service. Our team of QA engineers closely monitors the production process to identify issues across all stages of a software lifecycle: design, implementation, and deployment. NO MATTER WHICH INDUSTRY YOU BELONG TO, WE SPEAK YOUR LANGUAGE Logistics & Transportation From dispatching and job assignments to cargo tracking and traceability, ordering automation, and performance monitoring, Altoros’s custom solutions and applications add considerable value to companies working in the transportation and logistics industry. Learn more E-commerce We design and develop custom B2B/B2C e-commerce solutions that offer robust, 360-degree customer experiences to accelerate sales plus strengthen your customer relationships with engaging brand experiences powered by innovative technologies. Learn more Internet of Things Our IoT app developers provide services from product conceptualization to ongoing IoT development services. We help you build IoT applications that integrate multiple data streams to create potential software products and new possibilities. Learn more Education At Altoros, we offer a full scope of educational software solutions such as e-learning applications, learning management systems, content management systems for education, proctoring software, education portals, etc. Learn more Telecommunications We develop custom telecom software such as mobile and web applications, omnichannel solutions, OSS/BSS solutions, VoIP services to simplify communication, optimize workflows, and generate new revenue streams. Learn more Healthcare We develop HIPAA-compliant and well secured diagnostic software, custom EMR and EHR solutions, remote patient monitoring applications, telemedicine platforms, and data analytics systems. Learn more Fintech From wealth management to P2P lending and from payroll fintech tools to banking software, we provide fintech software development services that help innovators and Fortune 500 companies get ahead and stay there. Learn more Automotive Compete in today’s fast-paced auto market and deliver an unparalleled driver experience by incorporating automotive applications and integrating third-party solutions, back-end systems, cloud services into connected vehicles. Learn more Manufacturing We develop custom software for manufacturing companies to automate production, improve efficiency, and increase supply chain visibility in compliance with industry standards. Learn more Logistics & Transportation From dispatching and job assignments to cargo tracking and traceability, ordering automation, and performance monitoring, Altoros’s custom solutions and applications add considerable value to companies working in the transportation and logistics industry. Learn more E-commerce We design and develop custom B2B/B2C e-commerce solutions that offer robust, 360-degree customer experiences to accelerate sales plus strengthen your customer relationships with engaging brand experiences powered by innovative technologies. Learn more Internet of Things Our IoT app developers provide services from product conceptualization to ongoing IoT development services. We help you build IoT applications that integrate multiple data streams to create potential software products and new possibilities. Learn more Education At Altoros, we offer a full scope of educational software solutions such as e-learning applications, learning management systems, content management systems for education, proctoring software, education portals, etc. Learn more Telecommunications We develop custom telecom software such as mobile and web applications, omnichannel solutions, OSS/BSS solutions, VoIP services to simplify communication, optimize workflows, and generate new revenue streams. Learn more Healthcare We develop HIPAA-compliant and well secured diagnostic software, custom EMR and EHR solutions, remote patient monitoring applications, telemedicine platforms, and data analytics systems. Learn more Fintech From wealth management to P2P lending and from payroll fintech tools to banking software, we provide fintech software development services that help innovators and Fortune 500 companies get ahead and stay there. Learn more Automotive Compete in today’s fast-paced auto market and deliver an unparalleled driver experience by incorporating automotive applications and integrating third-party solutions, back-end systems, cloud services into connected vehicles. Learn more Manufacturing We develop custom software for manufacturing companies to automate production, improve efficiency, and increase supply chain visibility in compliance with industry standards. Learn more Logistics & Transportation From dispatching and job assignments to cargo tracking and traceability, ordering automation, and performance monitoring, Altoros’s custom solutions and applications add considerable value to companies working in the transportation and logistics industry. Learn more E-commerce We design and develop custom B2B/B2C e-commerce solutions that offer robust, 360-degree customer experiences to accelerate sales plus strengthen your customer relationships with engaging brand experiences powered by innovative technologies. Learn more Internet of Things Our IoT app developers provide services from product conceptualization to ongoing IoT development services. We help you build IoT applications that integrate multiple data streams to create potential software products and new possibilities. Learn more Education At Altoros, we offer a full scope of educational software solutions such as e-learning applications, learning management systems, content management systems for education, proctoring software, education portals, etc. Learn more Telecommunications We develop custom telecom software such as mobile and web applications, omnichannel solutions, OSS/BSS solutions, VoIP services to simplify communication, optimize workflows, and generate new revenue streams. Learn more RELATED CASES 1420 projects delivered in 30+ countries. Read our case studies to learn how we've helped customers across industries transform their processes and bring the businesses to the next level. 10,000 aircrafts at scale 100ms request latency Supply Chain Building a Cold-Chain Delivery System for up to 10,000 Aircrafts An air cargo carrier turned to Altoros to develop a proof of concept solution for monitoring temperature-sensitive pharmaceutical goods. 4M simulation manikins 500M medical workers trained Healthcare Enabling First-Aid Training Analytics for Simulation Manikins A global producer of medical simulation solutions turned to Altoros to develop a cross-platform mobile app that would facilitate emergency training. 750,000+ users GDPR Compliance Healthcare Automation of Appointment Schedules for Doctors and Patients A medical ward turned to Altoros to develop an automated and scalable system for scheduling biannual appointments for the employees of multiple companies. 2x–4x faster delivery 2x less infrastructure costs FinTech Reducing Infrastructure Costs and Release Cycles for a FinTech Vendor A U.S. provider of currency hedging and exchange execution services to investors and financial institutions turned to Altoros to achieve faster time-to-market through shortening release cycles from months to weeks. 6.8M events ingested per minute 300 metrics monitored by the system Information Security Building a Query Microservice to Process Millions of Events per Minute A cybersecurity provider turned to Altoros to build a scalable data query microservice, ensure stable performance, and enable data visualization for its platform. 15 min diagnostics procedure $93.6M potential cost savings annually Healthcare A System to Deliver Eye Diagnostics Results in Minutes Instead of Weeks A provider of medical software solutions turned to Altoros to develop a cloud-based system for collaboration between opticians in stores and ophthalmologists in clinics. 170,000+ active app users 12 cities worldwide Logistics and transportation A Mobile App for Renting Electric Scooters with 170,000 Active Users A transportation robotics company turned to Altoros to develop a mobile app for ride rentals featuring its electric scooters. 3x reduced feature release time $15B processed in annual sales e-Commerce Automating Order Management for Wine and Spirits Retailers A provider of e-commerce software solutions turned to Altoros to streamline the distribution of alcoholic beverages between retail and wholesale companies. 10,000 aircrafts at scale 100ms request latency Supply Chain Building a Cold-Chain Delivery System for up to 10,000 Aircrafts An air cargo carrier turned to Altoros to develop a proof of concept solution for monitoring temperature-sensitive pharmaceutical goods. 4M simulation manikins 500M medical workers trained Healthcare Enabling First-Aid Training Analytics for Simulation Manikins A global producer of medical simulation solutions turned to Altoros to develop a cross-platform mobile app that would facilitate emergency training. 750,000+ users GDPR Compliance Healthcare Automation of Appointment Schedules for Doctors and Patients A medical ward turned to Altoros to develop an automated and scalable system for scheduling biannual appointments for the employees of multiple companies. 2x–4x faster delivery 2x less infrastructure costs FinTech Reducing Infrastructure Costs and Release Cycles for a FinTech Vendor A U.S. provider of currency hedging and exchange execution services to investors and financial institutions turned to Altoros to achieve faster time-to-market through shortening release cycles from months to weeks. 6.8M events ingested per minute 300 metrics monitored by the system Information Security Building a Query Microservice to Process Millions of Events per Minute A cybersecurity provider turned to Altoros to build a scalable data query microservice, ensure stable performance, and enable data visualization for its platform. 15 min diagnostics procedure $93.6M potential cost savings annually Healthcare A System to Deliver Eye Diagnostics Results in Minutes Instead of Weeks A provider of medical software solutions turned to Altoros to develop a cloud-based system for collaboration between opticians in stores and ophthalmologists in clinics. 170,000+ active app users 12 cities worldwide Logistics and transportation A Mobile App for Renting Electric Scooters with 170,000 Active Users A transportation robotics company turned to Altoros to develop a mobile app for ride rentals featuring its electric scooters. 3x reduced feature release time $15B processed in annual sales e-Commerce Automating Order Management for Wine and Spirits Retailers A provider of e-commerce software solutions turned to Altoros to streamline the distribution of alcoholic beverages between retail and wholesale companies. 10,000 aircrafts at scale 100ms request latency Supply Chain Building a Cold-Chain Delivery System for up to 10,000 Aircrafts An air cargo carrier turned to Altoros to develop a proof of concept solution for monitoring temperature-sensitive pharmaceutical goods. 4M simulation manikins 500M medical workers trained Healthcare Enabling First-Aid Training Analytics for Simulation Manikins A global producer of medical simulation solutions turned to Altoros to develop a cross-platform mobile app that would facilitate emergency training. View Full Portfolio Want to know the cost of your software project development? Get an estimate OUR CLIENTS SPEAK Since the company's foundation in 2001, Altoros has gone a long way to build strong technology expertise that has received a lot of positive customer testimonials. OUR CUSTOMERS Our customer satisfaction rate is95%according to our NPS surveys held on a 3-month basis. Learn more about our customers. Group 10 2x Doubled our customer base and rolled out several new product lines “In collaboration with our in-house team, our Altoros contractors swiftly identified and articulated critical paths against our roadmap. Altoros contractors were able to dive in from day one and meaningfully contribute to our engineering organization.” Alex Scott, Co-founder at Revere 70% APPLICATION’S OVERALL UPTIME AND PERFORMANCE IMPROVEMENTS “I would definitely recommend Altoros for software development projects. It has been a pleasure working with them. There is a huge commitment from the team. The code quality and communication are top-notch. Absolutely would recommend hiring Altoros for software needs.” Landon Swan, Co-founder of Likefolio 95% ELIMINATION OF SERVICE BREAKDOWNS “The remit of the Altoros ops folks is to locate and stabilize a malfunctioning service and report it to the engineering team. If they can't stabilize it, they have permission to wake us up, but that's only happened once.” Laurie Voss, Cofounder and COO at npm 2x Doubled our customer base and rolled out several new product lines “In collaboration with our in-house team, our Altoros contractors swiftly identified and articulated critical paths against our roadmap. Altoros contractors were able to dive in from day one and meaningfully contribute to our engineering organization.” Alex Scott, Co-founder at Revere 70% APPLICATION’S OVERALL UPTIME AND PERFORMANCE IMPROVEMENTS “I would definitely recommend Altoros for software development projects. It has been a pleasure working with them. There is a huge commitment from the team. The code quality and communication are top-notch. Absolutely would recommend hiring Altoros for software needs.” Landon Swan, Co-founder of Likefolio 95% ELIMINATION OF SERVICE BREAKDOWNS “The remit of the Altoros ops folks is to locate and stabilize a malfunctioning service and report it to the engineering team. If they can't stabilize it, they have permission to wake us up, but that's only happened once.” Laurie Voss, Cofounder and COO at npm 2x Doubled our customer base and rolled out several new product lines “In collaboration with our in-house team, our Altoros contractors swiftly identified and articulated critical paths against our roadmap. Altoros contractors were able to dive in from day one and meaningfully contribute to our engineering organization.” Alex Scott, Co-founder at Revere Group 10 More references ABOUT ALTOROS Team of experts focused on your goals With a strong team of full-stack software engineers and consultants, we help our clients to achieve unsurpassed quality at all stages of web, mobile, and desktop application development. By providing multiple time-zone teams and different formats of working (onsite, remote, hybrid, etc.), we help organizations across the globe to gain sustainable competitive advantage through the adoption of innovative technologies. Learn more 95% trial-to-hire success 94% of customers recommend Altoros Top 10 software development company on Clutch.co 7 global offices up to 72H quick onboarding 350+ access to the skills and expertise of 350+ engineers Different locations. Same attitude. United States Headquarters Pleasanton 4900 Hopyard Rd., Suite 100, Pleasanton, CA 94588 1-650-662-5052Toll-free 1-855-ALTOROS www.altoros.comwww.altoroslabs.com Argentina Development centers Buenos Aires Av. Federico Lacroze 2827, Buenos Aires +54 (11) 4060 2966 Santa Fe 25 de Mayo 2884, S3000FUA, Santa Fe +54 (11) 6352 7080 www.altoros.com.ar Norway Altoros Norge AS Oslo Tordenskiolds gate 2, 0160, Oslo +47 21 92 93 00 www.altoros.no Finland Altoros Finland OY Helsinki Kyllikinportti 2, 00240, Helsinki +358 94 245 0810 www.altoros.fi Sweden +46 108 88 63 48 www.altoroslabs.se Denmark +45 787 45 400 www.altoros.dk France +33 1 86 65 15 82 www.altoroslabs.fr Germany Frankfurt am Main Große Gallusstraße 16-18, 60311, Frankfurt am Main +49 69 25 73 75 61 www.altoroslabs.de Japan www.altoroslabs.jp Poland Development center Warsaw Młynarska st. 42 /115, 01-171, Warsaw +48 572 474 947 Moldova Development center Kishinev St. Independentei, 26/3, MD-2072, Kishinev Georgia Development center Tbilisi Merab Mamardashvili Street, N3, Commercial Space N4, Tbilisi Turkey Development center Muratpasa/Antalya Kısla mah. 37 Sk. Cengizhan Apt. No:6/102 Muratpasa/Antalya Canada Development center Surrey Suite 205, 15240 - 56th Avenue, Surrey, BC V3S 5K7 Ireland Development center Ennis Blair House, Upper O'Connell Street, Ennis, Co Clare, V95FD1V PARTNERSHIP AND AWARDS CONTACT US AND GET A QUOTE WITHIN 24 HOURS First name* Last name* Email* Phone* Your company name How can we help you?* By submitting the form, I agree with the rules for processing my personal data (Privacy Policy)* I agree to receive new research papers announcements and blog content recommendations as well as information about Altoros services and special offers Send Damian Castelli Business Development Manager damian.castelli@altoroslabs.com Headquarters 1-650-662-5052 Toll-Free 1-855-ALTOROS Group Altoros - Software Development Company. We develop software to achieve your business goals. Fill 25 Fill 3 Fill 1 Fill 33 PortfolioCustomersAboutContact Us © Copyright 2003-2022 Altoros. All rights reserved. Privacy Policy Back to top Path Created with Sketch. ALTOROS PRIVACY POLICY 1. INTRODUCTION Altoros is committed to protecting the privacy rights of data subjects. “Altoros”, “we,” and “us” refer to Altoros Americas LLC, Altoros Norge, Altoros A.S., and Altoros Poland. (Check out our contact information). We offer a wide range of software development services. We refer to all of these products, together with our other services and websites as "Services" in this policy. This policy refers to the data we collect when you use our services or communicate with us. Examples include visiting our website, downloading our white papers and other materials, responding to our e-mails, and attending our events. This policy also explains your rights with respect to data we collect about you. Data privacy of our employees is regulated in separate local act and is not regulated by this policy. Your information is controlled by Altoros. If you have any questions or concerns about how your information is handled, please direct an inquiry to us at dpo@altoros.com. Alexey Lekontsev is our Data Protection Officer (DPO), with overall responsibility for the day-to-day implementation of this policy. If you do not agree with this policy, please do not access or use our services, or interact with any other aspect of our business. 2. DATA WE GATHERED FROM OUR WEBSITE’S USERS When you visit our website, we collect usage statistics and other data, which helps us to estimate the efficiency of the content delivered. Processing data gathered from our website also helps us to provide better user experience and improve the products and services we offer. We collect information through the use of “cookies,” scripts, tags, Local Shared Objects (Flash cookies), web beacons, and other related methods. 2.1. We collect the following categories of data: * Cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) * Usage data, user behavior collected by cookies What is a cookie? HTTP cookie is a small piece of data that we send to your browser when you visit our website. After your computer accepts it or “takes the cookie” it is stored on your computer as an identification tag. Cookies are generally employed to measure website usage (e.g., a number of visitors and the duration of a visit) and efficiency (e.g., topics of interest to our visitors). Cookied can also used to personalize a user experience on our website. If necessary, users can turn off cookies via browser settings. 2.2. How we process the data gathered Altoros and third-party providers we partner with (e.g., our advertising and analytics partners) use cookies and other tracking tools to identify users across different services and devices and ensure better user experience. Please see the list of them below. 2.2.1. Analytics partners The services outlined below help us to monitor and analyze both web traffic and user behavior. * Google Analytics (Google LLС.) Google Analytics is a web analysis service provided by Google Inc. (Hereinafter in this document referred to as Google). Google utilizes the data collected to track and examine user behaviour, to prepare reports, and share insights with other Google services. Google may use the data collected to contextualize and personalize the advertisements launched via Google’s advertising network. The service is subject to Google’s privacy policy. Google’s Privacy Policy * Google Tag Manager (Google LLС.) Google Tag Manager is a web service designed to optimize the Google Analytics management process. The service is provided by Google Inc. and is subject to the company’s privacy policy. Google’s Privacy Policy * Facebook Ads conversion tracking (Facebook, Inc.) Facebook Ads conversion tracking is an analytics service that binds data gathered from the Facebook advertising network with actions performed on Altoros websites. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy * Hotjar (Hotjar Ltd.) is a web analysis service that records user behavior without collecting private user data. The service provides insights to improving website navigation and addressing customer needs. The service is provided by Hotjar Limited and is subject to the company’s privacy policy. Hotjar’s Privacy Policy * Albacross (Albacross Nordic AB) is an account-based marketing platform designed to boost lead generation and advertising efficiency. In terms of personal data collected, Albacross gathers information about the IP-address from which you visited our website. In addition, the service collects technical information that enables Albacross to differentiate between visitors using the same IP-address. Albacross stores the information about a domain—extracted from the form input—to correlate the IP-address with your employer. The service is provided by Albacross Nordic AB and is subject to the company’s privacy policy. Albacross Privacy Policy * Google Ads Tools (Google Ads Conversion Tracking/ Dynamic Remarketing / User List / DoubleClick) (Google LLС) Google Ads conversion tracking and other Google Ads services are analytic instruments, connect data from the Google Ads advertising network with actions taken on Altoros websites. The services are provided by Google Inc. and are subject to the company’s privacy policy. Google’s Privacy Policy * Hubspot (HubSpot, Inc.) is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers. It provides tools for social media marketing, content management, web analytics, landing pages and search engine optimization. The service is provided by HubSpot, Inc. and is subject to the company’s privacy policy. Hubspot’s Privacy Policy 2.2.2. Advertising partners User data may be employed to customize advertising deliverables, such as banners and any other types of advertisements to promote our services. Sometimes, these marketing deliverables are developed based on user preferences. However, not all personal data is used for this purpose. Some of the services provided by Altoros may use cookies to identify users. The behavioral retargeting technique may also be used to display advertisements tailored to user preferences and online behavior, including outside Altoros websites. For more information, please check the privacy policies of the relevant services. * Facebook Audience Network (Facebook, Inc.) Facebook Audience Network is an advertising service that helps to monitor and evaluate the efficiency of advertising campaigns launched via Facebook. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy * Microsoft Ads (Microsoft Corporation). Microsoft Ads is an advertising for launching and managing advertising campaigns across Bing search and Bing’s partner network. The service is provided by Microsoft Corporation and is subject to the company’s privacy policy. Microsoft Corporation’s Privacy Policy * Google Ads (Google LLC) DoubleClick (Google Inc.) / DoubleClick Bid Manager / Google DoubleClick Google Ads and Double Click are advertising services that enable efficient interaction with potential customers by suggesting relevant advertisements across Google Search, as well as Google’s partner networks. Google Ads and Double Click are easily integrated with any other Google services—for example, Google Analytics—and help to process user data gathered by cookies. The services are provided by Google Inc. and are subject to the company’s privacy policy. Google’s Privacy Policy * LinkedIn Marketing Solutions / LinkedIn Ads (LinkedIn Corporation) LinkedIn Ads allows for tracking the efficiency of advertising campaigns launched via LinkedIn. The service is provided by LinkedIn Corporation and is subject to the company’s privacy policy. LinkedIn’s Privacy Policy * Twitter Advertising / Twitter Conversion Tracking (Twitter, Inc.)The Twitter Ads network allows for tracking the efficiency of advertising campaigns launched via Twitter. The service is provided by Twitter Inc. and is subject to the company’s privacy policy. Twitter’s Privacy Policy 2.2.3. Other widgets and scripts provided by partner third parties In addition to advertising partners and analytics partners mentioned above, we are using widgets, which act as an intermediary between third-party websites (Facebook, Twitter, LinkedIn, etc.) and our website and allow us to provide additional information about us or our services or authorize you as our website user to share content on third-party websites. * Disqus (Disqus, Inc.) is a blog comment hosting service for websites and online communities that use a networked platform. Disqus integration into a corporate blog enables website users to submit a comment to any article posted on the blog after he/she authorizes into a personal Disqus account. Disqus Privacy Policy * WordPress (WordPress.org) is a free and open-source content management system (CMS). WordPress Stats is the CMS’s analytics module, which gathers the following statistics: views and unique visitors, likes, followers, references, location, terms, words, and phrases people use on search engines (e.g., Google, Yahoo, or Bing) to find posts and pages on our website. The service also allows for gathering such data as clicks on external link, cookies, etc. The service is subject to WordPress privacy policy. * Twitter Button and Twitter Syndication (Twitter, Inc.) allows you to quickly share the webpage you are viewing with all of your followers. Twitter Syndication enables users to implement a widget, which gathers information about the company’s Twitter profile and tweets. The services are provided by Twitter Inc. and are subject to the company’s privacy policy. Twitter’s Privacy Policy * Facebook Social Graph (Facebook, Inc.) is used to implement widgets to get data into and out of the Facebook platform. In our case, this widget is used to enable content sharing and display the number of sharings by Facebook users. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy * LinkedIn Widgets (LinkedIn Corporation) are a quick way to infuse LinkedIn functionality into our website. We use this widget to enable content sharing and display the number of sharings by LinkedIn users. The service is provided by LinkedIn Corporation and is subject to the company’s privacy policy. LinkedIn’s Privacy Policy * OneSignal (OneSignal, Inc) is a push notification service. OneSignal’s Privacy Policy * ShareThis (ShareThis, Inc.) is a share button service. ShareThis Privacy Policy * AddThis (acquired by Oracle) is a share button service. AddThis Privacy Policy, Oracle Privacy Policy * Wistia (Wistia, Inc.) is a video hosting platform used at Altoros to store videos shot at events organized by our company to be further embedded on our corporate blog. Wistia’s Privacy Policy * Tawk (Tawk.to inc.) is a live chat app. Tawk’s Privacy Policy 2.3. Purposes and legal basis for data processing Altoros is gathering data via this service with a view to improve the development of our products or services. Data gathering is conducted on the basis of our or third party’s legitimate interests, or with your consent. User data collected allow Altoros to provide our Services and is employed in a variety of our activities which correspond our legitimate interest, including: * enabling analytics to draw valuable insights for smart decision making * contacting users * managing a user database * enabling commenting across the content delivered * handling payments * preventing spam * improving user experience (e.g., delivering highly personalized content suggestions) and the services delivered (e.g., a subscription service), etc. * providing information related to the changes introduced to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements 2.4. Data retention period We set a retention period for your data—collected from our websites—to 6 years. We gather data to improve our services and the products we deliver. The retention period from our partners is set forth by them in their privacy policies. 2.5. Data recipients We do not transfer the gathered data to third parties, apart from the cases described in General data processing section or in this Section, as well as cases stipulated in our third partners privacy policies. 3. DATA WE GATHER FROM OUR WEB FORMS 3.1. We collect the following categories of data When you fill out any of the forms located at our websites, you share the following information with us: * Name/surname * Position * Phone number * E-mail * Location * Сompany name * Any other information you provided to us from your request 3.2. How we process the data gathered The information about the request is transferred to our CRM or Hubspot. Later, it may be used to contact you with something relevant to your initial request, provide further information related to the topic you requested, and deliver quality service. By sharing personal information with us, you are giving consent for us to rightfully use your data for the following business purposes: * Send any updates regarding services you have shown interest in or provide further information related to the topic you requested. * Contact and communicate with you regarding your initial request. * To get your consent to further contact you regarding any other services you might be interested in. All the information gathered via contact forms is processed by the following services: * WordPress (Privacy Policy) * Hubspot (Privacy Policy) * Gmail services that deliver notifications about the filled out contact forms to our employees (Privacy Shield) 3.3. Purposes and legal basis for data processing 1) If you fill out a contact form to get an expert’s take on your project or to get familiar with the services our company delivers, we process your data in order to enter into a contract and to comply with our contractual obligations (to render Services), or answer to your request. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites. 2) With an aim to enhance our productivity and improve our collaboration — under our legitimate interest— we may use your personal data (e.g., an an e-mail, name, job title, or activity taken on our resources) to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery. 3) If you fill out contact forms for any other purpose, including the download of white papers or to request a demo, we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services.These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you. 3.4. Data retention period We set a retention period for your data collected from contact forms on our websites to 8 years. This data may be further used to contact you if we want to send you anything relevant to your initial request (e.g., updated information on the white papers you downloaded from our websites). 3.5. Data recipients We do not transfer data to third parties, apart from the cases described in the General data processing section and this section. 4. DATA WE GATHER FROM OUR CHATBOT 4.1. We collect the following categories of data When you interact with us via any other means and tools, we gather the following information about you: * Name/surname * Position * Phone number * E-mail * Skype ID * Location * Сompany name * Any other information you provided to us from your request 4.2. How we process the data gathered The information gathered is transferred to our CRM or Hubspot. Later, it may be used to contact you with something relevant to your initial request, provide further information related to the topic you requested, and deliver quality service. By sharing personal information with us, you are giving consent for us to rightfully use and process in any way your data, including for the following business purposes: * Send any updates regarding services you have shown interest in or provide further information related to the topic you requested. * Contact and communicate with you regarding your initial request. * To get your consent to further contact you regarding any other services you might be interested in. * Maintenance and support activities of our CRM system and related activities, etc. All the information gathered via chatbot is processed by the following services: * WordPress (Privacy Policy) * Hubspot (Privacy Policy) * Gmail services that deliver notifications about the filled out contact forms to our employees (Privacy Shield) * Drift.com, Inc. ( Privacy Shield) 4.3. Purposes and legal basis for data processing 1) If you share personal data via chatbot to get an expert’s take on your project or to get familiar with the services our company delivers, we process your data in order to enter into a contract and to comply with our contractual obligations (to render Services), or answer to your request. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites. 2) With an aim to enhance our productivity and improve our collaboration — under our legitimate interest — we may use your personal data (e.g., an an e-mail, name, job title, or activity taken on our resources) to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery. 3) If you share personal data via chatbot for any other purpose we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services.These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you. 4.4. Data retention period We set a retention period for your the data collected to 8 years. This data may be further used to contact you if we want to send you anything relevant to your initial request. 4.5. Data recipients We do not transfer data to third parties, apart from the cases described in the General data processing section and this section. 5. DATA WE GATHER VIA E-MAILS, MESSENGERS, WIDGETS, AND PHONES 5.1. We collect the following categories of data When you interact with us via any other means and tools, we gather the following information about you: * Names/surname * Position * Phone number * E-mail * Location * Skype ID * Сompany name * Any other information you provided to us from your request * History of our communication, call duration The information about a customer call is stored in our internal system and includes a full call recording (starting the moment a connection was established), a voice recording if any available, a phone number, and a call duration. 5.2. How we process the data gathered All the requests acquired via e-mail are stored within a business Gmail account of Altoros located at the Google’s server. The information about the request is further transferred and stored in internal CRM either by employees of Altoros manually or automatically for further processing according to our purposes. We may maintain and support the system, in which we store collected data. 5.3. Purposes and legal basis for data processing 1) When you contact us via any other means to get an expert’s take on your project / our services or to make any kind of a request, we process your data in order to enter into a contract, to comply with our contractual obligations (to render Services), or answer to your request. 2) This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites. With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may use your personal data—such as an an e-mail, name, job title, or activity taken on our resources—to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery. 3) If you communicate with us for any other purpose we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services.These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you or your initial request. 5.4. Data retention period We set a retention period the data collected to 6 years. This data may be further used to contact you if we we want to send you anything relevant to your initial request. 5.5. Data recipients We do not share data with third parties, apart from the cases described in the General data processing section and cases stipulated in our third partners privacy policies. 6. DATA WE GATHER IF YOU ARE OUR CUSTOMER 6.1. We collect the following categories of data If you are our customer, you have already shared the following information with us to process: * Names/surnames of contact persons * Positions in company * Phone numbers * E-mails * Skype IDs * LinkedIn profile links * Сompany name/address * Any other information you provided to us during service delivery * History of our communication, etc. 6.2. How we process the data gathered 1) Information about the existing customers is transferred to our internal CRM (by our employees manually or automatically on receiving a contact form) and Hubspot (HubSpot, Inc.) for further processing a customer request and providing relevant services, as well as developing recommendations on improving the services we deliver. We may further needed any maintenance and support activities of our CRM system or any related activities. 2) To share contact information and information related to the services a customer is interested in, we may use the following messengers: Skype (Privacy Policy), Viber (Privacy Policy), WhatsApp (Privacy Policy), or Telegram (Privacy Policy), as well as e-mail services—Gmail (Privacy Policy) or Outlook (Privacy Policy). 3) To store and share project requirements or any other information submitted by a customer (e.g., a project budget estimation to deliver a suitable commercial offer, UI mockups submitted by a customer, test access to a customer system, etc.), we may use services of Google (Privacy Policy), Adobe (Privacy Policy), Microsoft Office (Privacy Policy), Atlassian (Privacy Policy), and Trello (Privacy Policy). 4) To provision phone calls in a distributed manner, Altoros makes use services store historical data about the activities conducted. 5) To establish internal business processes within our departments and teams and to ensure timely request processing, we make use of Trello (Privacy Policy) and Atlassian (Privacy Policy). These services may store project information related to a technology stack, budget, roadmap and deadlines, Altoros project team, etc. 6) To store audio recording of negotiations with a customer in order to clarify details if necessary and conduct meetings with previous, existing, and potential customers, we makes use of GoToMeeting (Privacy Policy), Hangouts (Privacy Policy) or Zoom (Privacy Policy). 7) To store case studies, describing a delivered project approved by a customer, we use an internal web portal—SharePoint Portal (Privacy Policy) — which only employees of Altoros can access. 8) To provision contracts, all the data about the active customers is stored in a secured internal network resource with limited access. This resource is available only to our account managers or other employees concerned for the purpose of improving service delivery while establishing communication with a customer, issuing an invoice, and generating reports for a customer. Additional services Altoros uses for issuing invoices Azets AS (Privacy Policy). These services process data in compliance with privacy policies of the mentioned services. 9) Additionally, by sharing with us this information you are giving consent to contact you in order to get your consent for a possibility to contact you regarding any other services you might be interested in. 6.3. Purposes and legal basis for data processing 1) To fulfill / comply with our contractual obligations or answer to your request. For example, we use your name or an e-mail in contact to send invoice or communicate with you at any stage of the service delivery life cycle. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites. 2) With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may use your personal data—such as an an e-mail, name, job title, or activity taken on our resources — to provide information we believe may be of interest to you and communicate with you in order to get your consent for a possibility to contact you regarding any other services you might be interested in. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery as well as to maintain and support our CRM system and related activities. 6.4. Data retention period We set retention period for your data about our customer to 6 years from last Service delivery. We keep it to be able to reach you when we have something relevant to your initial request (for example, updated information on related services, news, events, updates, etc). 6.5. Data recipients We do not share data with third parties, apart from the cases described in the General data processing section or in this section. 7. DATA WE GATHER FROM THE ATTENDEES OF OUR EVENTS 7.1. We collect the following categories of data When you register or attend an event organized by Altoros, you share the following information with us: * Names/surnames of contact persons * Positions in company * Phone numbers * E-mails * Skype IDs * Сompany name/address * Any other information you provided to us during service delivery * History of our communication, etc. * Business cards, etc. 7.2. How we process the data gathered Data about users who filled out a contact form is stored in our internal CRM, which shall be maintained and supported, and Hubspot (HubSpot, Inc.Privacy Policy) — by our employees manually or automatically on receiving a contact form — for further processing a customer request and providing relevant services, as well as developing recommendations on improving the services we deliver. To share contact information, as well as information related to the events and services that may be of interest to a customer, Altoros may use the following: * Messengers: Skype (Privacy Policy), Viber (Privacy Policy), WhatsApp (Privacy Policy), or Telegram (Privacy Policy) * E-mail services Gmail (Privacy Policy) or Outlook (Privacy Policy) * Social media platforms: LinkedIn (Privacy Policy) * VOIP phone and conferencing services: GoToMeeting (Privacy Policy), Hangouts (Privacy Policy) or Zoom (Privacy Policy). To provide users with a possibility to register to an event organized by Altoros and acquire tickets, we use Eventbrite (Privacy Policy). To store and share information about attendees of the events organized by Altoros, as well as to improve all the online activities related to such events, Altoros makes use of the services by Google (Privacy Policy) and Microsoft (Privacy Policy). To enable marketing activities and share information about relevant services provided by our company, we use remarketing and advertising instruments available through Google Adwords (Privacy Policy). To build a strong community around the events organized by Altoros and to interact with those interested in our services, we use Meetup.com (Privacy Policy). To optimize internal processes and improve a communication channels, we may use Atlassian (Privacy Policy) and Trello (Privacy Policy). 7.3. Purposes and legal basis for data processing To establish efficient communication with customers about our services, we may use the following data: 1) To fulfill and comply with our contractual obligations or answer to your request. To maintain contract development, we use your contact data to send transactional information via e-mail, Skype, or any other communication means or services. Your contact data is also used to confirm your request, respond to any of your questions, inquiries, or requests, provide support, as well as send you any updates on the services we deliver. 2) To fulfill our legitimate interest,we use your contact information and information about your interaction with our services to send promotional materials that we find relevant to you via e-mail, Skype, or any other communication means or services. Our interactions are aimed at driving engagement and maximizing value you get through our services.These interactions may include information about our new events, commercial offers, newsletters, content, and events we believe may be relevant to you. To fulfill our legitimate interest, we use your contact information which is stored at our CRM system in order to maintain and support our CRM system and carry on any related activities. 7.4. Data retention period We do not share personal data with third parties, apart from the cases, which imply Altoros is to provide a list of registrars to the organizer of the event with a view to ensure an acceptable level of organization and security. 7.5. Data recipients We set retention period for your data about our customer to 6 years from last event you have been registered. We keep it to be able to reach you when we have something relevant to your initial request (for example, updated information on calls, e-mail, etc.). 8. GENERAL DATA PROCESSING AND DATA STORAGE Our processing means any operation or set of operations which is performed on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, support, maintenance, etc. The retention period of storing data varies on its type. As the retention period expires, we either delete or anonymize personal data collected. In case data was transferred to a backup storage and, therefore, cannot be deleted, we continue to store it in a secure fashion, but do not use it for any purpose. In all the other cases, we proceed with the deletion of data. The information available through our websites that was collected by third parties is subject to the privacy policies of these third parties. In this case, the retention period of storing data is also subject to the privacy policies of these third parties. To prevent spam, we keep track of spam and swindler accounts, which may be blocked through filtering at the server level. Request containing words, which may be treated as spam-related or which may promote the distribution of misleading information, are filtered at the server level, as well as by company employees manually. Data storage on our servers, as well as on cloud services provided by Google, Amazon, Hubspot and on other services, inter alia Drift.com or other stipulated in this policy. We do not make automated decisions, including profiling. 9. YOUR RIGHTS Below, you will find a list of the rights you are subject to. Please note that some of the enlisted rights may be limited for the requests, which expose personal information of another individual who is subject to the very same rights for privacy. In such a case, we will not be able to satisfy your request for data deletion if it contains information we are eligible to keep by law. 1) The right to be informed and to access information. You have legal rights to access your personal data, as well as request if we use this data for any purpose. Complying with our general policy, we will provide you with a free copy of your personal information in use within a month after we receive your request. We will send your information in use via a password-protected PDF file. For excessive or repeated requests, we are eligible to charge a fee. In case of numerous or complex requests, we are eligible to prolong our response time by as much as two additional months. Under such circumstances, you will be informed about the reasons of these extensions. In case, we refuse to address a particular request, we will explain why it happens and provide you with a list of further actions you are eligible to proceed. If shall you wish to take further action, we will require two trusted IDs from you to prove your identity. You may forward your requests to our Data Protection Officer (dpo@altoros.com). Please provide information about the nature of your request to help us process your enquiry. 2) The right for rectification. In case you believe, we store any of your personal data, which is incorrect or incomplete, you may request us to correct or supplement it. You also have the right to introduce changes to your information by logging into your account with us. 3) The right to erase, or "the right to be forgotten". Under this principle, you may request us to delete or remove your personal data if there is no solid reason for your data continued processing. If you would like us to remove you from our database, please e-mail dpo@altoros.com. The right to be forgotten may be brought into force under the following reasons: * Data, which no longer has a relation to its original purpose for collection. * You withdraw consent with respect to the original reason data was processed under, and there is no other reason for us to continue to store and process your personal data. * You have objections to processing your personal data, and there are no overriding legitimate reasons for us to continue to process it. * Your personal data has been unlawfully processed. * Your personal data has to be deleted to comply with a legal obligation in a European Union or a Member State law to which Altoros is subject. * Your personal data has been collected in relation to the offer of information society services. 4) The right to restrict processing. Under this right, you may request us to limit processing your personal data. In this regard, we are eligible to store information that is sufficient to identify which data you want to be blocked, but cannot process it further. The right to restrict processing applies to the following cases: * Where you contest the accuracy of your personal data, we will restrict data processing until we have verified the accuracy of your personal data. * Where you have objected to data processing under legitimate interests, we will consider whether our legitimate interests override yours. * When data processing is unlawful, and you oppose data deletion and request restriction instead. * If we no longer need your personal data, but you require this data to establish, exercise, or defend a legal claim. 5) If we have disclosed your personal data in question to third parties, we will inform them about the restriction on data processing, unless it is impossible or involves disproportionate effort to do so. We will inform you if we decide to lift a restriction on data processing. 6) The right to object. You are eligible to object to processing your personal data based on legitimate interests (including profiling) and direct marketing (including profiling). The objection must be on “grounds relating to his or her particular situation.” We will inform you of your right to object in the first communication you receive from us. We will stop processing your personal data for direct marketing purposes, as soon as we receive an objection. 7) The right to data portability. You are eligible to obtain your personal data, which is processed by Altoros, to use it for your own purposes. It means you have the right to receive your personal data—that you have shared with us—in a structured machine readable format, so you can further to transfer the data to a different data controller. This right applies in the following circumstances: * Where you have provided the data to Altoros. * Where data processing is carried out, because you have given Altoros your consent to do so. * Where data processing is carried out to develop a contract between you and Altoros. * Where data processing is carried out automatically. (No membership data is processed using automated means, so this right does not apply). 8) Withdrawal of consent. If we process your personal data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time. Please note, that if you exercise this right, you may have to then provide your consent on a case-by-case basis for the use or disclosure of certain personal data, if such use or disclosure is necessary to enable you to utilize some or all of our services. 9) Right to file a complaint. You have the right to file a complaint about manipulations applied to your data by Altoros with the supervisory authority of your country or a European Union Member State. 10. DATA SECURITY AND PROTECTION We use data hosting service providers in the United States and Ireland to store the information we collect, and we do use extra technical measures to secure your data. These measures include without limitation: data encryption, password-protected access to personal information, limited access to sensitive data, encrypted transfer of sensitive data (HTTPS, IPSec, TLS, PPTP, and SSH) firewalls and VPN, intrusion detection, and antivirus on all the production servers. The data collected by third party providers is protected by them and is subject to their terms and privacy policies. The data collected on our websites by Altoros, as well as the data, which you entrust us under NDAs and contracts, is protected by us. We follow the technical requirements of GDPR and ensure security standards are met without exception. Though we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data is absolutely safe from intrusion by others during transmission through the Internet, or while stored on our systems, or otherwise in our care. 11. DATA TRANSFER OUTSIDE EEA We collect information worldwide and primarily store this information in the United States and Ireland. We transfer, process, and store your information outside of your country of residence across regions wherever we or our third-party service providers operate for the purpose of delivering our services to you. Whenever we transfer your information, we take precaution measures to protect it. Thus, the data by third party providers may be transferred to different countries globally for processing. These data transfers fall under the terms and privacy policies of these providers. The data collected by Altoros may be transferred across our offices. Headquartered in the USA, Altoros is an international company with offices in Norway, Finland, Argentina (there is adequacy decision of the European Commission), and Poland. Some countries may not have equivalent privacy and data protection laws as the laws of many of the countries where our customers and users are based. When we share information about you within and among Altoros branches, we make use of standard contractual data protection clauses. 12. GENERAL DESCRIPTION We may supplement or amend this policy by additional policies and guidelines from time to time. We will post any privacy policy changes on this page. We encourage you to review our privacy policy whenever you use our services to stay informed about our data practices and the ways you can help to protect your privacy. Our services are not directed to individuals under 16. We do not knowingly collect personal information from individuals under 16. If we become aware that an individual under 16 has provided us with personal information, we will take measures to delete such information. If you disagree with any changes to this privacy policy, you will need to stop using our services. CONTACT US Your information is controlled by Altoros Americas LLC and Altoros Norge AS. If you have questions or concerns about how your information is handled, please direct your inquiry to Altoros Norge AS, which we have appointed as responsible for facilitating such inquiries or, if you are a resident of the European Economic Area, please contact our EU Representative. EEA Representative: Altoros Norge AS. Kongens gate 3 0153 Oslo, Norway Phone: +47 21 92 93 00 Org. num.: 894 684 992 E-Mail: dpo@altoros.com We use cookies to offer you a better browsing experience, personalize content and ads, provide social media features, and analyze our traffic. Read about how we use cookies and how you can control them by clicking Cookie Settings. You consent to our cookies if you continue using this website. 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