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ENTERPRISE DEVICE AUTHENTICATION MANAGEMENT FOR CREATIVE CLOUD DESKTOP
APPLICATIONS AND ACROBAT PRO

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Last updated on Dec 13, 2022


APPLIES TO:

 * Persona: System Administrator
 * OS: macOS and Windows
 * Device: Company-owned desktop machines
 * Surface: Latest Version of Creative Cloud & Acrobat Pro desktop applications


CURRENTLY DOES NOT SUPPORT:

 * Web services (such as Adobe Sign, Adobe Assets, Adobe Libraries)
 * Mobile Applications
 * Acrobat Reader
 * Dreamweaver


OVERVIEW

Enterprise level configuration setting enables organizations to configure the
authentication mechanism for Creative Cloud Desktop Applications including
Acrobat Pro Desktop. The feature is intended to be combined with the company’s
device deployment mechanism. Using this configuration, you can ensure that when
your users sign in, they are automatically re-directed to the companies’ IDP
with the claimed domain.


Note:


To enable this functionality, a company will need to claim the domain on the
Adobe Admin Console. Also, a company may claim multiple domains, but a policy
must resolve to a single claimed domain on a given machine. If you have claimed
multiple domains, you may choose to redirect different users to different
domains.



BENEFITS OF CUSTOMIZING AUTHENTICATION CHOICES

Configuring your organization's authentication settings can benefit you in the
following ways:

 Automatically redirect users to companies’ identity provider at app launch for
domains claimed in the Admin Console

 Restrict sign-in with Organizational IDs only

 Remove Social Sign-In options from the Authentication screen


CONFIGURE DEVICE FOR ENTERPRISE DEVICE AUTHENTICATION MANAGEMENT

To configure Enterprise Device Authentication Management for a device in your
organization perform the following steps (based on the OS of the device)



MACOS

Create a plist file that specifies the claimed domain to which the user is
redirected.


<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>AuthInfo</key>
<dict>
<key>login_domain</key>
<string>@<your claimed domain> </string>
</dict>
</dict>
</plist>
<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD
PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist
version="1.0"> <dict> <key>AuthInfo</key> <dict> <key>login_domain</key>
<string>@<your claimed domain> </string> </dict> </dict> </plist>


<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
    <dict>
        <key>AuthInfo</key>
        <dict>
            <key>login_domain</key>
            <string>@<your claimed domain>   </string>
        </dict>
    </dict>
</plist>

Place the plist file in the following location on the device:

/Library/Preferences/com.adobe.NGL.AuthInfo.plist


Restart the Creative Cloud desktop app.

To do this, we recommend that you restart the device.



WINDOWS

Open Windows Registry Editor.
Press Windows + R, type regedit and press Enter.


Navigate to the following location:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\


Add a key – NGL.


Within NGL, add another key – AuthInfo.


Within AuthInfo, create a string value:
Name: login_domain
Value: The name the claimed domain to which the user is redirected.




Restart the Creative Cloud desktop app.

To do this, we recommend that you restart the device.



KNOWN ISSUE

After you have configured a device, if a user signs out of the Creative Cloud
desktop app, the user is unable to close the Sign-in modal.


RESOLUTION

Adobe will release a fix for this issue in the next release of the Creative
Cloud desktop app. For now, you can close the app, by choosing File > Close.


COMMON QUESTIONS


DOES THIS CONFIGURATION IMPACT OR AFFECT ORGANIZATIONS WILL TRUST RELATIONSHIPS?

No. This configuration does not impact trust relationships.


WILL THE AUTO-REDIRECT STILL WORK IF THE END-USER HAS ADOBE ID SETUP USING THE
SAME CLAIMED DOMAIN?

No. Users must authenticate with a Federated ID account.



ARE WILDCARDS ALLOWED WHEN SPECIFYING A CLAIMED DOMAIN?

No. Wildcards are not allowed when specifying a domain. You must specify an
exact domain, without wildcards.


DOES THIS CONFIGURATION WORK WHEN BROWSER-BASED LOGIN IS CONFIGURED AS PART OF
THE PACKAGE?

This configuration will not work if browser-based login is configured by the
admin.




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