support.royalehigh.com Open in urlscan Pro
100.26.35.136  Public Scan

Submitted URL: http://support.royalehigh.com/
Effective URL: https://support.royalehigh.com/
Submission: On January 21 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST

<form action="" method="post" id="rh-bug-report-form" class="active">
  <h1>Found a bug in Royale High? Let us know!</h1>
  <span style="font-style: italic; font-weight:700">**Do not send ban appeals here. Instead use our email support@royalehigh.com**</span>
  <div class="errors"></div>
  <div class="input_wrapper">
    <h4 for="roblox_username">What is your ROBLOX Username? (Username, NOT display name)</h4>
    <input id="roblox_username" type="text" placeholder="Enter Username">
  </div>
  <div class="input_wrapper">
    <h4 for="bug_description">Detailed description of the bug</h4>
    <textarea id="bug_description" type="text"></textarea>
  </div>
  <div class="input_wrapper">
    <h4>Which realm is this bug happening in?</h4>
    <select id="bug_realm" type="text">
      <option value="" disabled="" selected="">Select a realm</option>
      <option>RH3: Main Campus</option>
      <option>RH3: Dorms</option>
      <option>RH3: Office</option>
      <option>RH3: Cafeteria</option>
      <option>RH3: Dormitory Bathing Quarters</option>
      <option>RH3: Enchantraverse</option>
      <option>RH3: Locker Courtyard</option>
      <option>RH3: Rainy Day Classroom</option>
      <option>Earth</option>
      <option>Intergalactic Trading Hub</option>
      <option>Royale High Campus 2</option>
      <option>Royale High Campus 1</option>
      <option>Sunset Island</option>
      <option>Diamond Beach</option>
      <option>Diamond Beach Shops</option>
      <option>Divinia Park</option>
      <option>Apartments</option>
      <option>Apartments Lobby</option>
      <option>Battle a la Royale</option>
      <option>Moonlight Square</option>
      <option>Beach House</option>
    </select>
  </div>
  <div class="input_wrapper">
    <h4>Which section of the game does the bug affect?</h4>
    <select id="game_section" type="text">
      <option value="" disabled="" selected="">Select an option</option>
      <option>Intro</option>
      <option>Dress Up</option>
      <option>HUD/Other UI</option>
      <option>Quests</option>
      <option>Diary</option>
      <option>Hotbar/Backpack</option>
      <option>Data Issues</option>
      <option>Powers</option>
      <option>Level Rewards</option>
      <option>Settings/Keybinds/Hotkeys</option>
      <option>Specific Items or Decorations</option>
      <option>Joining/Leaving</option>
      <option>Other</option>
    </select>
  </div>
  <div class="input_wrapper">
    <h4>What is the type of device you are using?</h4>
    <select id="device_type" type="text">
      <option value="" disabled="" selected="">Select a device</option>
      <option>iPhone</option>
      <option>Android Phone</option>
      <option>iPad/Tablet</option>
      <option>Laptop</option>
      <option>Desktop</option>
      <option>Xbox</option>
      <option>Other</option>
    </select>
  </div>
  <div class="input_wrapper">
    <h4 for="is_reproducable">Are you able to reproduce the bug, and if so, how? (This means, are you able to see it happen again, and if so, how did you make it happen again?)</h4>
    <label for="is_reproducable_y">Yes</label>
    <input id="is_reproducable_y" name="is_reproducable" value="yes" type="radio">
    <label for="is_reproducable_n">No</label>
    <input id="is_reproducable_n" name="is_reproducable" value="no" type="radio">
  </div>
  <div class="input_wrapper reproduce_steps_wrapper">
    <h4 for="reproduce_steps">Please describe in detail how you are able to reproduce the bug.</h4>
    <textarea id="reproduce_steps" type="text"></textarea>
  </div>
  <div class="input_wrapper">
    <h4>When was the last time that this bug occured?</h4>
    <select id="last_occurance" type="text">
      <option value="" disabled="" selected="">Select last occurance</option>
      <option>Today</option>
      <option>This Week</option>
      <option>More than a week ago</option>
    </select>
  </div>
  <div class="input_wrapper">
    <h4 for="bug_youtube_url">Please upload a YouTube video URL to the bug (optional)</h4>
    <input style="width:100%" id="bug_youtube_url" type="text" placeholder="Enter Youtube URL: ">
  </div>
  <input type="hidden" name="action" value="process_bug_report_form" style="display: none; visibility: hidden; opacity: 0;">
  <input type="submit">
</form>

Text Content

FOUND A BUG IN ROYALE HIGH? LET US KNOW!

**Do not send ban appeals here. Instead use our email support@royalehigh.com**


WHAT IS YOUR ROBLOX USERNAME? (USERNAME, NOT DISPLAY NAME)

DETAILED DESCRIPTION OF THE BUG

WHICH REALM IS THIS BUG HAPPENING IN?

Select a realm RH3: Main Campus RH3: Dorms RH3: Office RH3: Cafeteria RH3:
Dormitory Bathing Quarters RH3: Enchantraverse RH3: Locker Courtyard RH3: Rainy
Day Classroom Earth Intergalactic Trading Hub Royale High Campus 2 Royale High
Campus 1 Sunset Island Diamond Beach Diamond Beach Shops Divinia Park Apartments
Apartments Lobby Battle a la Royale Moonlight Square Beach House

WHICH SECTION OF THE GAME DOES THE BUG AFFECT?

Select an option Intro Dress Up HUD/Other UI Quests Diary Hotbar/Backpack Data
Issues Powers Level Rewards Settings/Keybinds/Hotkeys Specific Items or
Decorations Joining/Leaving Other

WHAT IS THE TYPE OF DEVICE YOU ARE USING?

Select a device iPhone Android Phone iPad/Tablet Laptop Desktop Xbox Other

ARE YOU ABLE TO REPRODUCE THE BUG, AND IF SO, HOW? (THIS MEANS, ARE YOU ABLE TO
SEE IT HAPPEN AGAIN, AND IF SO, HOW DID YOU MAKE IT HAPPEN AGAIN?)

Yes No

PLEASE DESCRIBE IN DETAIL HOW YOU ARE ABLE TO REPRODUCE THE BUG.

WHEN WAS THE LAST TIME THAT THIS BUG OCCURED?

Select last occurance Today This Week More than a week ago

PLEASE UPLOAD A YOUTUBE VIDEO URL TO THE BUG (OPTIONAL)


THANK YOU FOR YOUR BUG REPORT. IF YOUR INQUIRY IS URGENT, PLEASE E-MAIL
SUPPORT@ROYALEHIGH.COM