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STOP! CHANGE FREEZE: 2024 Year End – All Data Centers December 16, 2024, @ 01:00
PST– January 2, 2025, @ 01:00 PST Refer to KB0598697



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Xanadu Patch 4
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Recent Known Errors
Xanadu Patch 4
   
 * Condition Checker filter issue causes potential data impact in the Contract
   table [ast_contract]
   
 * During CMDB CI Class Models and Discovery and Service Mapping Patterns
   application installation/update, some tables under TPP hierarchy are created
   in TPC structure
   
 * Downloaded attachment with encrypted text redirects to page "Requested
   attachment does not exist"
   
 * Changing the sys_class_name of a record can result in the record being
   deleted if Mandatory field Data Policy prevents the insert in the target
   table
   

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Solutions for common issues
   
 * Check the jQuery version using Console command (Chrome)
   
 * Changing SLA Definitions / Schedules for 'in-use' SLAs - Best Practices
   
 * [Xanadu] "onSubmit script error: TypeError: Cannot read properties of null
   (reading 'value'):" pops up when saving an ACL record if the field "Decision
   Type" is not on the ACL Form
   
 * SYOC - Custom URL Certificate expires in 45 days
   

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