ocadogroup.com
Open in
urlscan Pro
20.117.166.249
Public Scan
Submitted URL: https://d2z6r404.na1.hubspotlinks.com/Ctc/I8*113/d2z6R404/VWWvdC5B9Qr0N6HtJFgyrGxYW861hN75515fwN2bpc1n3qn9gW8wLKSR6lZ3mLW8SpBkc6VkdV-W...
Effective URL: https://ocadogroup.com/privacy-policy/?utm_campaign=Kindred%20Sunsetting%20-%20Database%20Switchover&utm_medium=email&_...
Submission: On October 24 via api from US — Scanned from DE
Effective URL: https://ocadogroup.com/privacy-policy/?utm_campaign=Kindred%20Sunsetting%20-%20Database%20Switchover&utm_medium=email&_...
Submission: On October 24 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
<form>
<div role="search"><input type="text" placeholder="Looking for..." class="site-search__input"> <!----> <!----> <button type="submit" value="Search" class="site-search__button"><span>Search</span></button></div>
</form>Text Content
* About Us
* Our Solutions
* Technology
* Our Responsible Business
* Media
* Investors
* Careers
* Search
Ocado Re:Imagined
OCADO RE:IMAGINED IS A SERIES OF INNOVATIONS AND CHANGES TO THE...
Our business explained
WE LIFT THE LID ON OUR TECHNOLOGY AND SOLUTIONS BUSINESS, FROM...
* Who We Are
* What We Do
* Our Strategy
* Our History
* Our Board and Leadership
*
* OSP Partners
* Diversity and inclusion
*
*
* Our Locations
Ocado Re:Imagined
OCADO RE:IMAGINED IS A SERIES OF INNOVATIONS AND CHANGES TO THE...
Our business explained
WE LIFT THE LID ON OUR TECHNOLOGY AND SOLUTIONS BUSINESS, FROM...
* Ocado Smart Platform
* Shopping channels
* Fulfilment
* Last mile delivery
* Future proof
Ocado Re:Imagined
OCADO RE:IMAGINED IS A SERIES OF INNOVATIONS AND CHANGES TO THE...
Our business explained
WE LIFT THE LID ON OUR TECHNOLOGY AND SOLUTIONS BUSINESS, FROM...
* Technology pioneers
* Powering OSP
* Competencies
* Research lab
* Tech stack
* Ventures
Ocado Re:Imagined
OCADO RE:IMAGINED IS A SERIES OF INNOVATIONS AND CHANGES TO THE...
Our business explained
WE LIFT THE LID ON OUR TECHNOLOGY AND SOLUTIONS BUSINESS, FROM...
* Corporate responsibility
* Engaging with our stakeholders
* Corporate statements
Ocado Re:Imagined
OCADO RE:IMAGINED IS A SERIES OF INNOVATIONS AND CHANGES TO THE...
Our business explained
WE LIFT THE LID ON OUR TECHNOLOGY AND SOLUTIONS BUSINESS, FROM...
* Press releases
* Ocado Group in the news
* Statements
* Awards
* Contact us
Ocado Re:Imagined
OCADO RE:IMAGINED IS A SERIES OF INNOVATIONS AND CHANGES TO THE...
Our business explained
WE LIFT THE LID ON OUR TECHNOLOGY AND SOLUTIONS BUSINESS, FROM...
* Our investment case
* Results & presentations
* Shareholder information
* Corporate Governance
* Regulatory News
* Environment, Social & Governance (ESG)
PRIVACY POLICY
* Home
* Privacy Policy
Last updated: August 2023
Welcome to the Ocado Group Website Privacy Notice.
The Ocado Group respects your privacy and is committed to protecting your
personal data.
This Privacy Notice is provided in a layered format so you can read through to
the specific areas set out below.
* IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this Privacy Notice
This Privacy Notice aims to give you information on how the Ocado Group
collects and processes your personal data through your use of this website,
including any data you may provide through this website when you access it or
sign up to one of our newsletters. It also explains your data protection
rights, including the right to object to certain ways in which we use your
personal data.
If you are applying for a position within the Ocado Group, please read our
Recruitment Privacy Notice.
This website is not intended for children and we do not knowingly collect
data relating to children.
It is important that you read this Privacy Notice together with any other
privacy Notice or fair processing notice we may provide on specific occasions
when we are collecting or processing personal data about you (for example,
our Recruitment Privacy Notice if you are applying for a position within the
Ocado Group) so that you are fully aware of how and why we are using your
personal data. This Privacy Notice supplements other notices and privacy
policies and is not intended to override them.
Data Controller
A “data controller” is the person or legal entity which determines the
purposes for which and the manner in which personal data is processed. Ocado
Group Plc is the data controller in respect of the personal data collected
through this website. Ocado Group Plc (company number 07098618) is a public
limited company registered in England, with registered address at Buildings
One & Two Trident Place, Mosquito Way, Hatfield, Hertfordshire, United
Kingdom, AL10 9UL.
The Ocado Group is made up of different legal entities. When we refer to
“Ocado Group”, "we", "us" or "our" in this Privacy Notice, we are referring
to Ocado Group Plc.
Different data controllers within the Ocado Group collect and process
personal data for different purposes. If an entity other than Ocado Group Plc
is the data controller in respect of your personal data, it will provide you
with a copy of its privacy notice at the point when it collects your personal
data.
The Ocado Group has appointed a data protection officer (DPO). If you have
any questions about this Privacy Notice, including any requests to exercise
your legal rights, please contact us or the DPO using the details set out
below.
Contact details for the Data Controller and DPO
Email: privacy@ocado.com
Postal address: Data Protection Officer, Ocado Group, Buildings One and Two,
Trident Place, Mosquito Way, Hatfield, Hertfordshire, United Kingdom, AL10
9UL.
You have the right to make a complaint at any time to a supervisory
authority. The Information Commissioner's Office (ICO) is the UK supervisory
authority for data protection issues (www.ico.org.uk). We would, however,
appreciate the chance to deal with your concerns before you approach a
supervisory authority so please contact us in the first instance.
Changes to the Privacy Notice and your duty to inform us of changes
We keep our Privacy Notice under regular review and you should check it
regularly. If we make any material changes to this Privacy Notice, we will
take steps to inform you via appropriate means (e.g. by email). This version
was last updated on the date stated at the beginning of this Privacy Notice.
It is important that the personal data we hold about you is accurate and
current. Please keep us informed if your personal data changes during your
relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may allow
third parties to collect or share data about you. We do not control these
third-party websites and are not responsible for their privacy statements or
the data they may collect about you. When you leave our website, we encourage
you to read the privacy Notice of every website you visit.
* THE DATA WE COLLECT FROM YOU
Personal data, or personal information, means any information about an
individual who can be identified. It does not include data where the identity
has been removed (anonymous data).
We collect, use, store and transfer the following categories of personal data
about you :
* Identity Data such as first name and last name.
* Contact Data such as postal address, email address and telephone number.
* Technical Data such as internet protocol (IP) address, browser type and
version, time zone setting and location, browser plug-in types and
versions, operating system and platform, and other technology on the
devices you use to access this website.
* Account Data such your username and password.
* Usage Data including information about how you use our website.
We also collect, use and share Aggregated Data such as statistical or
demographic data. Aggregated Data could be derived from personal data but is
not considered personal data as it cannot be attributed to you or other
individuals and will not directly or indirectly reveal your identity. For
example, we may aggregate Usage Data of our website visitors to calculate the
percentage of users accessing a specific website feature. However, if we
combine or connect Aggregated Data with your personal data so that the
Aggregated Data relates to you as an individual, we treat the combined data
as personal data and use it in accordance with this Privacy Notice.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a
contract we have with you, and you fail to provide that data when requested,
we may not be able to perform the contract we have or are trying to enter
into with you. In this case, we may have to cancel a product or service you
have ordered from us but we will notify you if this is the case at the time.
* HOW IS YOUR PERSONAL DATA COLLECTED?
We collect your personal data as we describe below:
* Direct interactions. You may give us your Identity and Contact Data by
filling in forms or by corresponding with us by post, phone, email or
otherwise. This includes personal data you provide when you contact us or
subscribe to our newsletter(s).
* Automated technologies. As you interact with our website, we will
automatically collect Technical Data about your equipment, browsing
actions and patterns. We collect this personal data by using cookies,
server logs and other similar technologies. For more information, please
refer to our Cookies Notice.
* HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly,
we will use your personal data in the following circumstances:
* Where it is necessary for our legitimate interests (or those of a third
party) and your interests and fundamental rights do not override those
interests.
* Where we need to comply with a legal obligation.
* Where you have consented to this (for example, when you consent to our use
of non-essential cookies or to receiving our newsletters). You have the
right to withdraw consent at any time. Please see the “Opting out” section
below for more information on how to unsubscribe from marketing.
Purposes for which we will use your personal data
We have set out below a description of how and why we plan to use your
personal data, as well as on which legal bases we rely to do so. When we rely
on our (or third parties’) legitimate interests, we also explain these
interests.
We may process your personal data for more than one lawful ground depending
on the specific purpose for which we are using your data. Please contact us
if you need details about the specific legal ground on which we rely to
process your personal data where more than one ground has been set out in the
table below.
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To manage our relationship with you which includes notifying you about
changes to our terms or Privacy Notice
1. Identity
2. Contact
3. Profile
4. Marketing and Communications
1. Necessary to comply with a legal obligation, when we are required by law
to provide you with certain information (e.g. about a change in our T&Cs)
2. Necessary for our legitimate interests (to keep our records updated,
correspond with you, handle any queries you may have and send you service
messages)
To administer and protect our business and this website (including
troubleshooting, data analysis, system maintenance, support, reporting and
hosting of data and use of strictly necessary cookies)
1. Identity
2. Contact
3. Technical
1. Necessary for our legitimate interests (for running our business,
provision of administration and IT services, network security, and in the
context of a business reorganisation or group restructuring exercise)
1. Necessary for our legitimate interests (for running our business,
provision of administration and IT services, network security, to prevent
fraud and in the context of a business reorganisation or group
restructuring exercise)
2. Necessary to comply with a legal obligation
To use analytics data to improve our website and visitor experiences
1. Technical
2. Usage
Consent
To send you our general and/or investor newsletters and sales and marketing
information about our products
1. Identity Data
2. Contact Data
Consent (which you are asked to provide when you subscribe or opt in to
receive sales and marketing information about our products through our
websites)
To display our advertisements to you on other platforms, such as social media
platforms . For example, we may provide social media providers such as
Facebook and instagram, Twitter, Linkedin etc or Google with hashed
identifiers of our users which the provider then matches with those users’
profiles and displays our advertisements to them.
1. Technical Data
2. Usage Data
Consent, where we obtain this information by using cookies or where otherwise
required by law.
Otherwise, we rely on our and third parties’ legitimate interests to carry
out marketing activities and inform you of products and services we think you
might like.
For fraud detection, monitoring, prevention and investigation
1. Identity Data
2. Contact Data
Necessary for our legitimate interests (to prevent fraud)
For legal, [tax,] accounting, reporting, audit purposes
1. All data
Necessary for our legitimate interests to protect our legal rights, defend
our business in the context of disputes, carry out audits and effectively
manage our business by keeping appropriate records.
Compliance with legal obligation, to the extent the information is required
to meet [tax,] audit and accounting obligations to which Ocado is subject
When we rely on legitimate interests to process personal data, we consider
and balance those interests against any potential impact on you (both
positive and negative) and your rights and interests. If we consider that our
interests are overridden by the impact on you, we will not use your personal
data in this way (unless the law gives us another valid ground to do so). You
can obtain further information about how we assess our legitimate interests
against any potential impact on you in respect of specific activities by
contacting us.
Opting out
You can ask us or third parties to stop sending you marketing messages at any
time; you can do this by logging into the website and checking or unchecking
relevant boxes to manage your marketing preferences, by following the opt-out
links on any marketing message we send you or by contacting us at any time
using the contact details set out in this Notice.
Please note that if you decide to opt out from marketing it could take up to
72 hours to process the update through our systems.
Change of purpose
We will only use your personal data for the purposes for which we collected
it. If we need to use it for another reason, we will do so, after notifying
you, and if that reason is compatible with the original purpose, if we have
your consent or we have a legal obligation to use your data in this way.
* COOKIES AND SIMILAR TECHNOLOGIES
When you visit our website, we collect some basic information such as your
internet service provider's domain name, which pages you accessed on our site
and when.
We also use cookies, which are small text files that are saved to your device
when you use our website. We use cookies which are necessary for our website
to function, and, when you consent to this, we also use non-essential cookies
for purposes such as analytics or advertising. For further information on the
cookies used on our website, please refer to our Cookies Notice.
* SHARING YOUR PERSONAL DATA
We share personal data with our staff to the extent this is necessary for
them to carry out our operations. We also share personal data with the
following parties.
* Internal Third Parties: These include our staff and other companies within
the Ocado Group, including:
* Ocado Group companies (in the UK) which provide IT, system administration
and business support services;
* Ocado Group companies based in all of the jurisdictions in which we
operate, where this is necessary:
* In connection with legal claims, compliance, regulatory and audit
functions; or
* in connection with the acquisition, merger or sale of a business or
assets.
* to support and better understand the users of our website.
* External Third Parties: These include:
* Service providers, to the extent they need to process personal data to
provide us with their services. We use providers for the following types
of services:
* IT, web and app hosting and management, system administration and business
support services;
* Data analytics services to help us understand how our website is used;
* Post or delivery services, printers and mailing houses;
These parties will only process your personal data on our instructions and
they are subject to a duty of confidentiality.
* Law enforcement agencies, when this is necessary to comply with the law,
to enforce our rights under our terms and conditions or to protect the
rights, interests, property or safety of the Ocado Group, our employees or
customers, our business partners or others.
* Certain third parties where we have reason to suspect fraud or the
commission of any other criminal offence. Such third parties may include
business partners, law enforcement bodies, providers of fraud prevention
and detection services, and recipients of fraud prevention and detection
services.
* Professional advisers including lawyers, bankers, auditors and insurers
which provide consultancy, banking, legal, insurance and accounting
services.
* Third parties to whom we may choose to sell, transfer or merge parts of
our business or our assets. Alternatively, we may seek to acquire other
businesses or merge with them. If a change happens to our business, then
the new owners may use your personal data in the same way as set out in
this Privacy Notice and any other privacy Notice has been communicated to
you.
* INTERNATIONAL TRANSFERS
Our operations are principally based in the UK and the personal data that we
collect from you is mainly processed, stored and used within the UK and in
countries of the European Economic Area (EEA). However, in order to offer you
the best service we can provide, we also work with service providers from
other parts of the world. This means that the data we collect sometimes needs
to be transferred, stored and used by companies operating outside the UK and
the EEA who work for us or one of our service providers, to countries which
may not provide the same level of protection as the UK and the EEA. In these
cases, we take steps to ensure one of the following conditions apply:
* The transfer is to a country which ensures a level of data protection
which is equivalent to EEA and/or UK standards.
* The organisation to which we transfer personal data is bound by European
Commission-approved standard contractual clauses which offer data
protection safeguards, and/ or equivalent standard clauses approved in the
UK; or
* a derogation applies in accordance with data protection laws (for example,
you have provided your explicit consent, or the transfer of the data is
necessary in order for Ocado to exercise or defend a legal claim).
For more information on how we safeguard transfers of your personal
information, please contact us at privacy@ocado.com. Please contact us if you
want further information on the specific mechanism used by us when
transferring your personal data out of the UK and the EEA.
* DATA SECURITY
We have put in place security measures to seek to prevent your personal data
from being accidentally lost, used or accessed in an unauthorised way,
altered or disclosed. In addition, we limit access to your personal data to
those employees, agents, contractors and other third parties who have a
business need to know.
* DATA RETENTION
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to
fulfil the purposes for which we collected it, including for the purposes of
satisfying any legal, regulatory, tax, accounting or reporting requirements.
We may retain your personal data for a longer period in the event of a
complaint or if we reasonably believe there is a prospect of litigation in
respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider
the amount, nature and sensitivity of the personal data, the potential risk
of harm from unauthorised use or disclosure of your personal data, the
purposes for which we process your personal data and whether we can achieve
those purposes through other means, and the applicable legal, regulatory,
tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are
available in our retention Notice which you can request from us by contacting
us.
In some circumstances you can ask us to delete your data: see your legal
rights below for further information.
In some circumstances, we will anonymise your personal data (so that it can
no longer be associated with you) and use anonymous information for research
or statistical purposes. Please note this Notice does not apply to anonymous
data.
* YOUR DATA PROTECTION RIGHTS
Under certain circumstances, you have rights under data protection laws in
relation to your personal data. For further information about these rights,
please see the Glossary.
* Request access to your personal data
* Request correction of your personal data, if it is inaccurate or
incomplete
* Request erasure of your personal data in certain circumstances
* Object to the processing of your personal data in certain circumstances
* Request restriction of processing your personal data in certain occasions
* Request a copy of certain personal data in a “portable” format (e.g. .csv
or pdf file) and request that we transfer this copy to a third party
* Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us
using the details set out in this Notice.
Please note these rights may be limited, for example if fulfilling your
request would reveal personal data about another person or if you ask us to
delete information which we are required by law to keep or have compelling
legitimate interests in keeping. We will inform you of the relevant
exemptions upon which we rely when responding to any request you make.
No fee usually required
You will not have to pay a fee to exercise any of the above data protection
rights. However, we may charge a reasonable fee if your request is clearly
unfounded, repetitive or excessive. Alternatively, we could refuse to comply
with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise
any of your other rights). This is a security measure to ensure that data
protection requests are not submitted by an unauthorised person. We may also
contact you to ask you for further information in relation to your request to
speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally
it could take us longer than a month if your request is particularly complex
or you have made a number of requests. In this case, we will notify you and
keep you updated.
* YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a "data subject
access request"). This enables you to receive a confirmation of whether we
hold your personal data and if so, to also receive a copy of that personal
data and certain information about how we use it.
Request correction of the personal data that we hold about you. This enables
you to have any incomplete or inaccurate data we hold about you corrected,
though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete
or remove personal data where there is no good reason for us continuing to
process it. You also have the right to ask us to delete or remove your
personal data where you have successfully exercised your right to object to
processing (see below), where we may have processed your information
unlawfully or where we are required to erase your personal data to comply
with the law. Note, however, that this is not an absolute right and we may
not always be required to comply with your request of erasure, for specific
legal reasons. If such reasons apply, we will notify you of this at the time
of responding to your request.
Object to the processing of your personal data where we are relying on our
legitimate interests (or those of a third party) and there is something about
your particular situation which makes you want to object to processing on
this ground, as you feel it impacts on your fundamental rights and freedoms.
You also have the right to object where we are processing your personal data
for direct marketing purposes. In some cases, we may demonstrate that we have
compelling legitimate grounds to process your information which override your
rights and freedoms.
Request the restriction of processing of your personal data. This enables you
to ask us to suspend the processing of your personal data in the following
scenarios:
* If you want us to establish the data's accuracy.
* Where our use of the data is unlawful but you do not want us to erase it.
* Where you need us to hold the data even if we no longer require it as you
need it to establish, exercise or defend legal claims.
* You have objected to our use of your data but we need to verify whether we
have overriding legitimate grounds to use it.
Request that we provide certain of your personal data in a “portable” format
(e.g. in a .csv or pdf file) and that we also transfer this to a third party.
We will provide to you, or a third party you have chosen, your personal data
in a structured, commonly used, machine-readable format. Note that this right
only applies to automated information which you initially provided consent
for us to use or where we used the information to perform a contract with
you.
Withdraw consent at any time where we are relying on consent to process your
personal data. However, this will not affect the lawfulness of any processing
carried out before you withdraw your consent. If you withdraw your consent,
we may not be able to provide certain products or services to you. We will
advise you if this is the case at the time you withdraw your consent.
* FOLLOW OUR SOCIAL CHANNELS
* LinkedIn
* Facebook
* Twitter
* Youtube
* All social channels
SIGN UP FOR EMAIL ALERTS
Enter your email address to receive the latest updates from Ocado Group
CONTACT US
We’re always happy to hear from you.
SHOP WITH OCADO.COM
In the UK, you can shop for groceries online with Ocado.com
Copyright © Ocado Group 2023. All rights reserved.
* Terms and conditions
* Privacy policy
* Cookie policy
* Cookies Settings
* Accessibility
* Contact us
* FAQ
* Modern Slavery Act
We use cookies to make our site work, to analyse our traffic and display
customised ads on this and other sites. We also use third-party cookies from our
analytics and targeting partners. By clicking Accept Cookies you consent to
this. You can also manage your preferences further by clicking on the "Cookies
Settings" button below. For more information about how we use cookies and the
data, we and our partners collect via cookies see our Cookie Policy. You can
withdraw your consent at any time. When you withdraw consent for cookies, please
make sure that you refresh the page or browse to a different page on our
website, to ensure that the cookies are removed from your browser.
Accept Cookies Reject Cookies
Cookies Settings
PRIVACY PREFERENCE CENTER
When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer. When you withdraw consent for cookies,
please make sure that you refresh the page or browse to a different page on our
website, to ensure that the cookies are removed from your browser.
More information
Allow All
MANAGE CONSENT PREFERENCES
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
ANALYTICS / PERFORMANCE COOKIES
Analytics / Performance Cookies
These cookies help us understand how you use our portal and improve or optimise
the experience we provide. This can be anything like which pages you go to most
often, and if you get error messages from web pages. They allow us to measure
how visitors interact with the portal (for example which part of the websites
are clicked on and the length of time between clicks). We use third-party web
analytics software on our portal (Google Analytics and Mouseflow). We provide
further information about these partners below.
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
Back Button
BACK
Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
Reject All Confirm My Choices