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    <p class="fourspan">You're sitting on a treasure trove of information. Enter your details to find out about a truly customer-centric queuing solution for your business:</p>
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    <p class="fourspan">Want to talk about your queue management requirements? Enter your name and number. We’ll call you back right away</p>
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Text Content

 
 * Home
 * Industries
   * Financial Services
   * Healthcare
     Vaccine queue system
      * India
      * Singapore
   
   * Government
   * SME Singapore
   * Retail
   * Temples
   * More...
 * Features
 * Blog
 * partners
 * About
   Get An Instant call back


UNLOCK YOUR BUSINESS POTENTIAL WITH THE WORLD'S MOST POWERFUL QUEUE MANAGEMENT
SYSTEM

Learn more




You're sitting on a treasure trove of information. Enter your details to find
out about a truly customer-centric queuing solution for your business:

Find out more


QUEUE MANAGEMENT SYSTEM FOR SAFE DISTANCING:

A queue management system is used to streamline customer flow through businesses
such as banks, hospitals and government offices that get large crowds of people
during working hours. Instead of making them all crowd around counters for
service, the queue system will ensure safe distancing, and issue paper or SMS
tickets to each person who joins the queue. Read more...


USED BY

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SOCIAL DISTANCING

REDUCE WAITING TIME

PERSONALISE CUSTOMER EXPERIENCE


SOCIAL DISTANCING

VirtuaQ will address queue management and crowding at all your branches. Social
distancing compliance is not just about 3 feet of space between your customers.
No one wants to wait in a crowded area.
That is why safe distancing is also about time - schedule each customer to come
to the store 10 minutes apart. Let in only 2-5 customers at a time in each
branch.
VirtuaQ identifies customers, gets them into a digital queue, and makes sure
they have a scheduled appointment and shopping experience that is compliant with
safe distancing regulations.
Social distancing for Retail stores
Social distancing for hospitals


REDUCE WAITING TIME

Business on-the-go experience for customers with appointment scheduling and SMS
tokens. Allow your customers to queue from anywhere, on any device. Increase
revenue and get significant savings in real estate costs. Help your managers
dynamically create new service desks to tackle queues as they form. Read more...


IMPROVE CUSTOMER EXPERIENCE

Your customers Feel at Home with personalised service at every branch. VirtuaQ
enables your personnel to greet your customer by name and quickly serve them. No
stress of real and perceived waits. Identify VIP customers and delight them.
Read more...


ACT ON REAL-TIME DATA

Real Time Data dashboard to monitor branch performance, and respond to service
delays. Deep dive into customizable reports and insights to know which branch,
service and team members are driving your operations efficiency and revenue.
Increase revenue with upsell / cross-sell. Read more...


INSTALLATION

VirtuaQ is a hardware-agnostic digital queue management system. Works on the
cloud, on-premise, or from a data center. Integrates seamlessly with your
existing systems. No exclusive hardware needed. Read more...


WHY VIRTUAQ

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TOKEN DISPLAY SYSTEM INTEGRATION



Queue systems can be integrated with a digital signage player (DSP) and screens
at the location, which shows the current number being called, and the counter to
which the customer should go to. The display screens can stream marketing
content targeting the profile and services required by customers who have joined
the queue.

QUEUE SOFTWARE



A purely software-based QMS allows customers to join the line from anywhere, at
any time, using any device. They can join the queue using a simple SMS sent from
their phone, or by booking an appointment on a web page created for this. They
can queue up using a mobile app, or even through social media.

ENTERPRISE QUEUING SOLUTION



There are large crowds of customers waiting, and you have no idea who they are
or what they are waiting for. An enterprise queuing solution will help you get
to know your customers and their needs. Regain that personalized customer
experience while serving thousands of customers at multiple locations.





Want to talk about your queue management requirements? Enter your name and
number. We’ll call you back right away

Get a call


VIRTUAQ FEATURED IN:

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PRODUCT


About

FAQ

FEATURES


Reduce waiting time

Appointment scheduling software

Paper and SMS tokens

Personalized customer experience

Easy integration

Service operational efficiency

Bank branch transformation

INDUSTRIES


Financial

Healthcare

 * Vaccine queue system

    * India
   
    * Singapore

Government

SME Singapore

Retail

Temples

VIRTUAQ BLOG


List of top 10 performance management systems

Top 10 social distancing software and return to work solutions

Theme park management software providers

8 retail growth strategies while living with the pandemic

Vaccine queue system and best practices

CONTACT


Lucep Pte Ltd,

2 Venture Drive

#14-02 Vision Exchange

Singapore 608526


Click here to contact

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