austellgas.com Open in urlscan Pro
8.29.155.137 Public Scan

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URL:
https://austellgas.com/online-services/
Submission: On December 25 via manual (December 25th 2021, 9:11:10 pm UTC) from US — Scanned from DE

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2 forms found in the DOM

GET https://austellgas.com/

<form role="search" method="get" class="search-form" action="https://austellgas.com/">
  <label>
    <span class="screen-reader-text sr-only sr-only-focusable">Search for:</span>
    <i class="icon-search"></i>
    <input type="search" class="search-field" placeholder="Search..." value="" name="s" title="Search for:">
  </label>
  <input type="submit" class="search-submit button" value="Search">
</form>

GET https://austellgas.com/

<form role="search" method="get" class="search-form" action="https://austellgas.com/">
  <label>
    <span class="screen-reader-text sr-only sr-only-focusable">Search for:</span>
    <i class="icon-search"></i>
    <input type="search" class="search-field" placeholder="Search..." value="" name="s" title="Search for:">
  </label>
  <input type="submit" class="search-submit button" value="Search">
</form>

Text Content

Heating Assistance is now available for all households. Click HERE for more
information on the program.

We currently have a welder’s position open. Click HERE to learn more.

×
Search for:
Open Menu
AUSTELL NATURAL
GAS SYSTEM
Search for:
search

Report a Gas Leak770-948-1841 OPT. 1 or 911

* Online Services
* Sign Up For New Service
* Change Mailing Address
* Transfer Service
* Disconnect Service
* Pay / View Bill
* Budget Billing Application
* Draft Payment Application
* Senior Citizen Discount
* New Meter Set Request
* New Services for Property Management Groups
* Disconnect Services for Property Management Groups
* Service Line Installation
* Request Letter of Credit
* Provide Letter of Credit
* Proof of Service
* Outdoor Gas Light Services
* Customer Notification
* Products
* Safety
* Resources
* Compare Monthly Rates
* US Department of Energy
* National Energy Foundation
* GA Public Service Commission
* About
* FAQ
* History
* Employment Opportunities
* Contact
* Pay / View Bill
* Login / Create Account
* Make One Time Payment

ONLINE SERVICES

We strive to provide you with the best customer service possible. Our online
services make it easy for you manage your services and payment information. To
make payments by phone, please call 1-888-481-2261.

SERVICES

Establish gas service with Austell Natural Gas. Simply fill out the below form
or call 770-948-1841, option 4. Provide the service address to the customer
service representative. A minimum deposit of $100 is required but can be waived
by providing a letter of credit from a current or previous gas or electric
provider for the most recent 12 months indicating no late payments and no
disconnections of service. Letters of Credit excluding 12 month payment and
disconnect history will not be accepted.

This option allows customers to change the mailing address where they currently
receive their gas bill. This is not a Transfer of Service. In order to have your
billing address changed, click on the link “Change Mailing Address”, provide the
information required and submit the form. All fields with an asterisk (*)
require information to be provided.

Change My Mailing Address
Transfer Service

This option allows customers to transfer service from one address to another
address on the Austell Gas System. In order to have service transferred, click
on the link “Transfer Service”, provide the information required and submit the
form. All fields with an asterisk (*) require information to be provided.

Transfer Service
Disconnect Service

This option allows customers who will no longer use Austell Gas as their
provider to discontinue service. In order to have service disconnected, click on
the link “Disconnect Service”, provide the information required and submit the
form. All fields with an asterisk (*) require information to be provided.

Disconnect Service
Pay / View Your Bill

Pay for your Austell Gas System through our online payment system. Create an
account or make a one-time payment. You can also pay by mail, through Western
Union Bill Pay, deposit at our main office, make a payment by telephone or
through your bank. Read more about these options below.

Pay / View Your Bill Make One Time Payment
Budget Billing Payment Plan

The Budget Billing Payment Plan allows customers the convenience of a consistent
monthly payment so customers can better plan their budget. This is not a
discount, nor does it lower the amount of the monthly bills. The payment amount
will fluctuate slightly month-to-month but will remain relatively level
throughout the year.

This option allows customers to sign up for bank draft payments. This service
allows you to pay your gas bill without writing a check. Customers will receive
a gas bill showing the actual usage at least 10 days before your bank account is
drafted. If you have any questions, please contact Austell Gas System at
770-948-1841.

Our senior citizen discount is for people ages 65 years and older and
whose annual combined gross income of his or her household does not exceed
$16,000.

This option allows residential, commercial, and industrial customers to apply
for a gas meter once a service application and county HVAC/Pluming inspection
has been completed. Click the link “New Meter Set Request”, provide the required
information and submit the form. All fields with an asterisk (*) require
information to be provided.

This option allows property management groups to establish services at multiple
locations. If the property management group has additional services the minimum
$100 deposit will be waived on the additional accounts. Click the link “Start
Services”, provide the required information and submit the form. All fields with
an asterisk (*) require information to be provided.

Start Services
Disconnect Services for Property Management Groups

This option allows property management groups to schedule disconnection of
service at multiple service locations. Click the link “Disconnect Services”,
provide the required information and submit the form. All fields with an
asterisk (*) require information to be provided.

Disconnect Services
Service Line Installation

This option allows residential, commercial, and industrial customers to apply
for a service line to be installed at a new or existing site. Click the link
“Service Line Installation”, provide the required information and submit the
form. All fields with an asterisk (*) require information to be provided.

Service Line
Letter of Credit

This option allows current and previous customers to request or provide a letter
of credit for the past 13 months of service. This information can be mailed or
emailed. Click the link “Letter of Credit”, provide the required information and
submit the form. All fields with an asterisk (*) require information to be
provided.

Request Letter of Credit Provide Letter of Credit
Proof of Service

This option allows customers to request a proof of service indicating that a gas
account is established in their name. This information can be mailed or emailed.
Click the link “Proof of Service”, provide the required information and submit
the form. All fields with an asterisk (*) require information to be provided.

Proof of Service
Outdoor Gas Light Services

This option allows customers to schedule a complementary gas light service.
Click the link “Outdoor Gas Light Services”, provide the required information
and submit the form. All fields with an asterisk (*) require information to be
provided.

Gas Light Services
Customer Notification

This option allows customers to update their contact information on file.
Provide the most up to date contact information by completing the steps below.
This program will provide customers with information such as: nonpayment
disconnection reminders, field operation meter checks, and other important
information. “Click the “Customer Notification” link below, provide the required
information and submit the form. All fields with an asterisk (*) require
information to be provided.

Customer Notification

IMPORTANT LINKS

* E Verify Information
* Builder Incentives
* Survey
* Terms & Conditions
* Public Awareness Information
* Newsletter
* Employee Portal

SIMPLE STEPS TO ESTABLISH GAS SERVICE

* Set up service via our website.

* Contact us at 770-948-1841, option 4.

* Provide us with the service address.

* Minimum deposit of $100 required.

CORE VALUE

Service: Our employees strive to deliver superior customer service that exceeds
the expectation of our customers and ensures reliability.

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austellgas.com Open in urlscan Pro 8.29.155.137 Public Scan

Form analysis 2 forms found in the DOM

GET https://austellgas.com/

GET https://austellgas.com/

Text Content

austellgas.com Open in urlscan Pro
8.29.155.137 Public Scan

Form analysis
2 forms found in the DOM