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Text Content

 * Home
 * Solutions
 * ApplicationsToggle menu
   * IT Service Management
   * AI-Powered Workflow Platform
   * Telecoms Service Management
   * Enterprise Service Management
   * Sofi for ServiceNow
 * Calculate your ROI
 * ResourcesToggle menu
   * Blogs
   * Case Studies
   * News
   * Webinars
   * Video Library
 * About
 * Get in touch
 * Request a demo


 * Solutions
 * Applications
   * IT Service Management
   * AI-Powered Workflow Platform
   * Telecoms Service Management
   * Enterprise Service Management
   * Sofi for ServiceNow
 * Calculate your ROI
 * Resources
   * Blogs
   * Case Studies
   * News
   * Webinars
   * Video Library
 * About

 * Get in touch
 * Request a demo


AI-POWERED SERVICE MANAGEMENT

The Servicely Enterprise Service Management platform provides a single conduit
for your data as it flows across processes, people, systems and tasks.

Embedded self-learning AI learns by observing how your employees work to
automate workflows.

Servicely simplifies your operations while greatly enhancing your customer and
employee experiences, giving you the agility to keep pace with changing
circumstances.

Find out how

60%

of repetitive and boring tasks automated

24x7

resolution with AI

13x

return in the first year

EVERYTHING YOU NEED FOR BETTER BUSINESS


BETTER EXPERIENCES

for employees and customers, empowered to self-serve their needs


ENTERPRISE WORKFLOWS

Connecting people, data and processes across the whole business


INCREASED EFFICIENCY

with AI enabling issues to be resolved faster and more accurately and people /
teams having less friction performing their roles


ACHIEVE DIGITAL PROCESS AND SERVICE MANAGEMENT MASTERY IN DAYS

Implementation typically takes 5-10 days with measurable ROI in just weeks. And
with Servicely it’s affordable for every business with all Applications included
in one transparent pricing plan for simplicity and more cost certainty. Take
advantage of a package that delivers the lowest total cost of ownership and
highest ROI for advanced service management technology.

Get in touch Request a demo
“

> Servicely has provided the foundation and the future of digitisation of the
> company and our workflows.
> 
> Pete Foster, CIO, Goodman Telecom Services

”

NEED PROCESS AGILITY THAT KEEPS UP WITH THE SPEED OF BUSINESS? TALK TO US.

FIND OUT MORE

Solutions Applications Calculate ROI


SOME OF OUR CLIENTS




WHY SERVICELY?


SELF-LEARNING AI

that gathers information, learns, predicts and offers best actions for speedier
issue resolution


A LOW-CODE PLATFORM

with embedded AI that handles complex processes with ease


ONE DESTINATION WITH FULL VISIBILITY

from IT through to every business function


MORE INTELLIGENT SELF-SERVICE

delivers stand-out employee and customer experiences


APPLICATION OF SERVICE MANAGEMENT PROCESSES

throughout the business for enhanced efficiencies


FAST IMPLEMENTATION

typically 5-10 days, with measurable ROI in just weeks


FAQS


 * WHAT IS AI SERVICE MANAGEMENT (AISM)?
   
   AI Service Management is the application of artificial intelligence (AI) to
   service management, also known as ITSM. An AI-powered service management
   platform can be utilised to deliver accelerated workflows, simplified
   operations and greatly enhanced customer and employee experiences with the
   help of AI.
   
   Servicely is an AI services management company that powers improvements in:
   workflow automation, ITIL, ITSM and service desk workflows.


 * WHAT IS ITSM AND ITIL?
   
   IT Service Management (ITSM) lets you manage service and information
   requests, while Information Technology Infrastructure Library (ITIL)
   processes work to align departments and let your workflow become more
   effective.
   
   Servicely’s AI-powered solutions boost productivity with a low-code platform
   that enables developers to create and automate workflows faster and employees
   to achieve their goals more easily.
   
   Read more here.


 * HOW DOES AI IMPROVE WORKFLOW?
   
   AI can improve workflow automation to everyday business in a number of ways.
   AI can improve workflow by reducing the number of manual tasks, allow
   employees to build out low-code workflows, gather data to empower service
   agents, employees and customers as relevant to self service.
   
   This allows businesses to get more done in less time, and often with improved
   accuracy.
   
   We provide AI-powered workflow optimisation that helps to reduce service
   costs by up to 50%.
   
   Read more here.


 * DOES SERVICELY USE AI?
   
   We provide AI-powered self-service automation for ServiceNow. Switch to an
   AI-powered service desk to reduce overload and provide employees and
   customers with more accurate information.
   
   Read more here.


LATEST FROM SERVICELY

See all


COMPANIES PREPARING FOR THE AI REVOLUTION: WHY CHIEF AI OFFICERS SHOULD BE AT
THE FOREFRONT

June 24, 2024
Read more


NAVIGATING THE AI REVOLUTION: OPPORTUNITIES IN THE CHANGING LANDSCAPE OF WORK

January 23, 2024
Read more


MITIGATING RISKS AND BOOSTING COMPLIANCE: HOW AI CAN BECOME YOUR COMPLIANCE
COMPASS

January 23, 2024
Read more


MASTERED ITSM? NOW ACHIEVE ORGANISATIONAL EXCELLENCE WITH AI-POWERED WORKFLOWS

November 17, 2023
Read more


HOW AI-POWERED WORKFLOWS CAN TRANSFORM YOUR BUSINESS

November 17, 2023
Read more


REVOLUTIONISING ESM: HOW YOU CAN REDUCE COSTS, BOOST INNOVATION & ACCELERATE
TRANSFORMATION

November 17, 2023
Read more


ELEVATING ITSM: EFFICIENCY, INTEGRATION, AND SELF-LEARNING AI

November 17, 2023
Read more


HOW BUSINESS LEADERS CAN LEVERAGE AI TO BOOST CUSTOMER SATISFACTION

September 19, 2023
Read more

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QUICK NAV

 * Home
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 * Applications
 * Calculate your ROI
 * Resources
 * About
 * Get in touch
 * Request a demo


APPLICATIONS

 * IT Service Management
 * AI-Powered Workflow Platform
 * Telecoms Service Management
 * Enterprise Service Management
 * Sofi for ServiceNow


GET IN TOUCH

info@servicely.ai

requestdemo@servicely.ai

+61 2 9423 3602




ADDRESS

234/189 Queen Street,
Melbourne,
VIC 3000 Australia

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