www.dysoncanada.ca
Open in
urlscan Pro
23.48.203.141
Public Scan
Submitted URL: http://dyson.com/
Effective URL: https://www.dysoncanada.ca/en
Submission: On November 28 via manual from IN — Scanned from CA
Effective URL: https://www.dysoncanada.ca/en
Submission: On November 28 via manual from IN — Scanned from CA
Form analysis
3 forms found in the DOMName: searchNavForm — GET /en/search-results
<form name="searchNavForm" class="js-search-form search-nav__overlay-form" action="/en/search-results" method="GET">
<label for="search-nav-inputdcfb44244ad044f2afd143641c56ed61" class="search-nav__overlay-input-label">Search products or support information</label>
<div class="search-nav__overlay-fields-wrapper">
<input autofocus="" autocomplete="off" required="" id="search-nav-inputdcfb44244ad044f2afd143641c56ed61" type="search" placeholder="Type here to search products or support information"
class="search-nav__overlay-input search-nav__overlay-focus js-search-input" name="searchText" aria-invalid="false" data-di-id="#search-nav-inputdcfb44244ad044f2afd143641c56ed61">
<span class="search-nav__overlay-input-border"></span>
<div class="search-nav__overlay-clear search-nav__clear-placeholder hidden-md-down"></div>
<button type="button" class="search-nav__overlay-clear search-nav__overlay-focus js-search-clear" data-analytics-action-name="clear search input~x" data-analytics-action-type="inpage" aria-label="Clear the search box." data-di-id="#gen__3">
<svg class="icon search-nav__icon-clear" role="presentation" viewBox="0 0 56 56" data-di-res-id="a12f6d81-59b4bf9d" data-di-rand="1732814070951">
<path d="M38.1 15L28 25.2 17.8 15 15 17.8 25.1 28 15 38.2l2.8 2.8L28 30.8 38.1 41l2.8-2.8L30.8 28 41 17.8zM28 0a28 28 0 1028 28A28 28 0 0028 0zm0 52a24 24 0 1124-24 24 24 0 01-24 24z"></path>
</svg>
</button>
<button class="search-nav__overlay-button search-nav__overlay-focus" aria-label="Search." data-di-id="#gen__4">
<svg class="icon search-nav__icon-search" role="presentation" aria-hidden="true" viewBox="0 0 24 24" data-di-res-id="a12f6d81-2605f6b" data-di-rand="1732814070951">
<path d="M10 16a6 6 0 116-6c0 3.324-2.655 6-6 6zm12.005 4.591l-5.693-5.694A7.95 7.95 0 0018 10c0-4.411-3.589-8-8-8s-8 3.589-8 8 3.589 8 8 8a7.952 7.952 0 004.898-1.689l5.693 5.694 1.414-1.414z"></path>
</svg>
</button>
</div>
</form>
POST
<form class="product-notify-me__form js-product-notify-me-form js-forms" data-api-path="https://api.dysoncanada.ca/apiman-gateway/dyson/notify-me/1.0" data-form-name="notify-me-form" method="POST" novalidate="novalidate">
<div class="modal-header-icon">
<button aria-label="Close" class="product-notify-me__overlay-close-button-container js-product-notify-me-close" data-di-id="#gen__6">
<svg class="icon icon--close" xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none" data-di-res-id="2e4dfad6-491f6cb3" data-di-rand="1732814070955">
<path d="M18.125 3.31211L16.693 1.875L10 8.56289L3.31212 1.875L1.875 3.31211L8.56798 10L1.875 16.6879L3.31212 18.125L10 11.4371L16.693 18.125L18.125 16.6879L11.4371 10L18.125 3.31211Z" fill="#333333"></path>
</svg>
</button>
</div>
<div class="form-inner-wrapper">
<input type="hidden" id="language" name="language" value="en" data-di-id="#language">
<input type="hidden" id="marketid" name="marketid" value="ca" data-di-id="#marketid">
<h2 class="product-notify-me__heading">Notify me</h2>
<div class="product-notify-me__col forms-additional-info singe--col"> Sorry, this product is currently out of stock. Please leave us your email address if you'd like us to notify you when it's available. Unless you've previously opted in to
receive marketing emails from us, we'll only use your email address to notify you when this item is back in stock. </div>
<div class="product-notify-me__col">
<div class="forms-group js-form-group forms-group">
<div class="forms-control js-form-control">
<label for="email" class="forms-label forms-label--single-col">Email address* <span class="asterisk">*</span></label>
<input id="email" name="email" type="text" autocomplete="email" class="forms-text sessioncamexclude js-forms-text js-email-notify" aria-describedby="notifyMeEmailError" required=""
data-parsley-required-message="Please enter your email address." data-parsley-is-email="true" data-parsley-is-email-message="Please enter a valid email address" data-di-id="#email">
</div>
<div class="forms-errortext js-form-error" id="notifyMeEmailError"></div>
</div>
</div>
</div>
<div class="js-color-swatch-container"></div>
<div class="product-notify-me__col product-notify-me__col--button">
<button class="button button--interactive button--large product-notify-me__button js-product-notify-me-form-cta" data-notify-original-button-text="Notify me" data-notify-processing-button-text="Submitting..."
data-notify-submitted-button-text="Form submitted successfully" type="submit" data-di-id="#gen_NotifyMe">
<span class="js-button-loader button__loader-initial"></span>
<span class="product-notify-me__button-text button__loader-sibling">Notify me</span>
</button>
</div>
<span class="hidden-xs-up js-product-notify-me-text sr-only" aria-label="Notification Confirmed"> </span>
</form>
POST https://api.dysoncanada.ca/apiman-gateway/dyson/aemforms/1.0/
<form data-current-base-store="" action="https://api.dysoncanada.ca/apiman-gateway/dyson/aemforms/1.0/" method="post" class="js-always-on-prospect_form always-on-prospect_form js-forms" data-form-name="always-on-prospect" role="none"
novalidate="novalidate">
<div class="row always-on-prospect-form-container">
<button type="button" aria-label="Close" data-analytics-action-name="button~close" class="always-on-prospect__overlay-close-button-container js-always-on-prospect-overlay-close always-on-prospect__overlay-close" data-di-id="#gen__7">
<svg width="32" height="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" data-di-res-id="3cf85538-b13d5ecb" data-di-rand="1732814070956">
<rect x="7" y="7" width="18" height="18" fill="white"></rect>
<path fill-rule="evenodd" clip-rule="evenodd"
d="M16.0601 2.06006C8.32807 2.06006 2.06006 8.32807 2.06006 16.0601C2.06006 23.792 8.32807 30.0601 16.0601 30.0601C23.792 30.0601 30.0601 23.792 30.0601 16.0601C30.0601 12.347 28.5851 8.78607 25.9596 6.16056C23.334 3.53505 19.7731 2.06006 16.0601 2.06006ZM22.5601 21.1451L21.1501 22.5601L16.0601 17.5001L11.0001 22.5601L9.56006 21.1501L14.6501 16.0601L9.56006 11.0001L11.0001 9.56006L16.0601 14.6501L21.1501 9.56006L22.5601 11.0001L17.5001 16.0601L22.5601 21.1451Z"
fill="#333333"></path>
</svg>
</button>
<div class="always-on-prospect-left-half col-md-6 col-lg-6 col-xl-6">
<h2 class="js-always-on-prospect-header always-on-prospect-header">Header</h2>
<p class="js-always-on-prospect-description always-on-prospect-description">Description</p>
<p class="always-on-prospect-label-required"> *Required fields</p>
<div class="forms-group js-form-group ">
<div class="forms-control js-form-control" id="emailLabel">
<label for="always-on-prospect-email" class="forms-label forms-label--single-col ">Email address* </label>
<input id="always-on-prospect-email" name="email" type="email" autocomplete="email" class="forms-text js-forms-text js-forms-field" aria-describedby="prospectEmailIdError" aria-invalid="false" aria-required="true" required=""
data-parsley-is-email="true" data-parsley-required-message="Please enter an email address" data-parsley-is-email-message="Please enter a valid email address" data-parsley-type-message="Please enter a valid email address"
data-di-id="#always-on-prospect-email">
</div>
<div class="forms-errortext js-form-error __errortext" id="prospectEmailIdError"></div>
</div>
<div class="js-always-on-prospect-privacy-txt always-on-prospect-privacy-txt">Privacy Policy</div>
<div class="forms-group js-form-group always-on-prospect-interest-category">
<div class="forms-control js-form-control">
<label for="aop-interest-category" class="forms-label forms-label--single-col ">Category of interest *</label>
<select id="aop-interest-category" class="forms-select js-forms-select category-of-interest-dropdown" name="aop_interest_category" aria-describedby="prospectCategoryInterest" required="" data-parsley-required="true"
data-parsley-required-message="Please select your category of interest">
</select>
<span class="forms-select-icon-chevron"></span>
</div>
<div class="forms-errortext js-form-error" aria-live="polite" id="prospectCategoryInterest"></div>
</div>
<button class="button button--interactive js-always-on-prospect-submit always-on-prospect-submit-btn" type="submit" data-analytics-action-name="button~submit" data-aop-original-button-text="Submit"
data-aop-processing-button-text="Submitting..." data-di-id="#gen_submit">Submit</button>
</div>
<div class="always-on-prospect-right-half col-md-6 col-lg-6 col-xl-6">
<img class="js-always-on-prospect-right-half-img always-on-prospect-right-half-img" src="" alt="">
</div>
</div>
<input class="formName" type="hidden" name="aop_form_name" value="always-on-prospect" data-di-id="#gen_always-On-Prospect">
<input class="aop_channel_id" type="hidden" name="aop_channel_id" value="WEB" data-di-id="#gen_wEB">
<input class="aop_campaign_id" type="hidden" name="aop_campaign_id" value="" data-di-id="#gen_aop_campaign_id">
<input class="aop_language" type="hidden" name="aop_language" value="en" data-di-id="#gen_en">
<input class="aop_market" type="hidden" name="aop_market" value="CA" data-di-id="#gen_cA">
</form>
Text Content
Click or press Enter to skip navigation. Accessibility Statement Canada (English) Thanks. We've saved your preferences. You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options. Change your contact preferences. Change your contact preferences. * Refurbished * Find a store * For business * Register warranty * Contact us * Account * Account * Black Friday * Gifting * Floorcare EXPLORE FLOORCARE * Cordless vacuums * Corded vacuums * Robot vacuums * Wet and dry vacuums * Wet floor cleaners * Shop all floorcare MORE FROM DYSON * Help me choose * Vacuum accessories * Parts * Batteries * Hair care EXPLORE HAIR CARE * Hair stylers * Hair dryers * Hair straighteners * Styling products * Shop all hair care MORE FROM DYSON * Gift guide * Help me choose * Accessories * Shop hair care for stylists * Hair styling guides * Air treatment EXPLORE AIR TREATMENT * Air purifiers * Air purifier + heaters * Air purifier + humidifiers * Fans + heaters * Humidifiers * Shop all air treatment MORE FROM DYSON * Help me choose * Filters * Parts * Headphones EXPLORE HEADPHONES * Dyson Ontrac™ headphones MORE FROM DYSON * Accessories * Lighting EXPLORE LIGHTING * Floor lamps * Desk lamps MORE FROM DYSON * Parts * Support EXPLORE SUPPORT * Troubleshooting * Machine Registration * Spares & Accessories * Returns & Exchanges MORE FROM DYSON * Contact us * Warranty * Black Friday * Vacuum cleaners * Cordless vacuums * Corded vacuums * Hard floor vacuums * Shop all vacuum cleaners * Vacuum accessories * Vacuum batteries * Wet cleaners * Dyson WashG1™ Wet Floor Cleaner * Hair care * Hair stylers * Hair dryers * Wet to dry straightener * Hair straighteners * Styling Products * Hair care Accessories & Attachments * Hair styling guides * Shop all hair care * Gift Guide * Air treatment * Air purifiers * Air purifier + humidifiers * Fans + heaters * Humidifiers * Shop all air treatment * Shop all air purifier filters * Headphones * Dyson OnTrac™ headphones * Lighting * Floor Lamps * Desk Lamps * For business * Commercial Hand dryers * Commercial Air treatment * Professional Hair care * Commercial Vacuum cleaners * Hygienic Hand Drying * Sustainability for business * Business case studies * Specs & Docs * Parts and accessories * Vacuum stands, tools and accessories * Replacement batteries * Hair care accessories * Purifier filters * Shop all parts and accessories * Vacuums * Support * Dyson Outlet * Discover Dyson * Innovation * Inside Dyson * Insights * Sustainability * News * Archive * Refurbished * Find a store * For business * Register warranty * Contact us * Account * Account Search products or find support on our website Search products or find support on our website Search products and parts Search products or support information Most searched for * Black Friday deals * V15 * V7 * Vacuums * Ontrac * Air Purifiers + Heaters * Airwrap * Haircare * Refurbished Machines * Gift Guide Your cart is empty. Your basket has items in it Continue to cart Secure Checkout NOTIFY ME Sorry, this product is currently out of stock. Please leave us your email address if you'd like us to notify you when it's available. Unless you've previously opted in to receive marketing emails from us, we'll only use your email address to notify you when this item is back in stock. Email address* * Notify me /content/dam/contentfragment/dyson/prospect-capture/ca/en/prospect-capture-ca-en HEADER Description *Required fields Email address* Privacy Policy Category of interest * Submit Previous Save up to $150 on select hair care technology. Shop now. Limited time offer. Best Black Friday price guaranteed. Shop now. Free shipping and extended holiday returns on all Dyson machines. Save up to $150 on select hair care technology. Shop now. Limited time offer. Best Black Friday price guaranteed. Shop now. Free shipping and extended holiday returns on all Dyson machines. Save up to $150 on select hair care technology. Shop now. Next * 1 * 2 * 3 Latest offers BLACK FRIDAY IS HERE Save up to $300 on select Dyson technology. Exclusive offers. Limited time only. Shop now SELLING FAST * DYSON SUPERSONIC NURAL™ (CERAMIC PATINA/TOPAZ) Black Friday 4.9 stars out of 5 from 2478 Reviews 2478 $499.99 $ Was $629.99 $ Save $130.00 $ Shop now * DYSON HOT+COOL™ JET FOCUS AM09 (WHITE/SILVER) Black Friday 4.3 stars out of 5 from 430 Reviews 430 $399.99 $ Was $549.99 $ Save $150.00 $ Shop now * DYSON 360 VIS NAV™ Black Friday 4.1 stars out of 5 from 282 Reviews 282 $1,199.99 $ Was $1499.99 $ Save $1498.99 $ Shop now * DYSON V7 ADVANCED Latest offer 3.9 stars out of 5 from 174 Reviews 174 $349.99 $ Was $499.99 $ Save $150.00 $ Shop now Previous * Black Friday Deals * Hair care * Hair styling products * Floorcare * Air treatment * Headphones * Lighting Next Exclusive machines and offers Free shipping and returns Best price guaranteed Pay by installments EXCLUSIVE MACHINES AND OFFERS Exclusive machines and offers Exclusive Dyson machines, unique colour options and special gift editions, only available from and Dyson Demo Stores. FREE SHIPPING AND RETURNS Free shipping and returns What are my shipping options? Standard shipping: Free Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale. Expedited shipping: $25 If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available. Accessories and Spare Parts: $5.99 Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post. How long does shipping take? Estimated delivery times to major cities: Cities Standard Shipping (Free) Expedited Shipping: ($25) To Toronto 2-5 business days 2 business days To Ottawa 2-5 business days 2 business days To Montreal 2-5 business days 2 business days To Quebec 2-5 business days 2 business days To Winnipeg 3 -7 business days 2 business days To Halifax 3 -7 business days 2 business days To Calgary 3-7 business days 2 business days To Edmonton 4-8 business days 2 business days To Saskatoon 3-8 business days 2 business days To Vancouver 4-8 business days 2 business days To St.John's 5-10 business days 2 business days When will my delivery arrive? Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order. Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials. If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible. How do I track my order? You will be sent a notice of shipment email with tracking information upon the shipment of your order. Can I ship to a PO Box? Shipping to PO boxes is not available due to package size restrictions. Can I ship to a different address than my billing address? Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process. What happens if I’m not home to receive my shipment? Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options: 1) Contact your selected carrier to arrange for a second delivery attempt. or 2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order. What happens if my order was ‘returned to sender’? If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622. How do I return a product? Buy risk free with free 30-day returns. Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned. If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622. Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot. If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622. Extended Holiday Returns: Any purchases made between Friday 1st November 2024 and Wednesday 25th December 2024, can be returned up to Friday 31st January 2025. Purchases made directly from www.dysoncanada.ca, Dyson Stores or Dyson helpline are eligible for a full money back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned. BEST PRICE GUARANTEED Best price guaranteed Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know: • Product must be the exact same model number as it appears on DysonCanada.ca and in stock • Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL) • Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart. • Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product. • Product price must not be lower due to an advertising error or misprint Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed. PAY BY INSTALLMENTS Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout. 1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping). 2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval. 3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual. 4. Make monthly payments to Affirm while you enjoy your purchase. Learn more. BLACK FRIDAY | LATEST OFFER | NOW $349.99 Save $150 on the V7 Advanced cordless vacuum Powerful suction. Lightweight. Cordless. Best Black Friday price guaranteed. While supplies last. Shop now BLACK FRIDAY UNWRAP DYSON BEAUTY THIS HOLIDAY Save up to $150 on select hair care technology. Limited time only. Shop now GET THE MOST FROM YOUR MACHINE WITH DYSON TOOLS AND ACCESSORIES * VACUUM CLEANER TOOLS AND ACCESSORIES Engineered for every cleaning task Explore all * AIR PURIFIER FILTERS Dyson filters effectively capture 99.97% of particles as small as 0.3 microns from your home Explore all * HAIR CARE ACCESSORIES With Dyson Supersonic™ and new Dyson Airwrap™ multi-styler attachments and accessories Explore all * DYSON GIFT GUIDE 2024 > Find the perfect gift this holiday season. Shop now * LATEST DYSON TECHNOLOGY > From vacuum cleaners to hair care, discover our latest technology. * DYSON OUTLET > Shop expertly refurbished Dyson technology. * DYSON STORE > Experience Dyson technology. For a limited time, get hands-on with all our latest technology at CF Sherway Gardens in Toronto. Find us here. Buy from DysonCanada.ca Exclusive machines and offers Only at Dyson Free shipping and returns On all Dyson machines Price match promise The best price guaranteed Pay by installments To spread the cost EXCLUSIVE MACHINES AND OFFERS Exclusive machines and offers Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca and Dyson Demo Stores FREE SHIPPING AND RETURNS Free shipping and returns What are my shipping options? Standard shipping: Free Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale. Expedited shipping: $25 If you prefer to check out with Expedited Shipping, please contact our Customer Care team through the Live Chat icon below, or at 1-877-397-6622 and they will be happy to assist you. Accessories and Spare Parts: $5.99 Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post. How long does shipping take? Estimated delivery times to major cities: Cities Standard Shipping (Free) Expedited Shipping: ($25) To Toronto 2-5 business days 2 business days To Ottawa 2-5 business days 2 business days To Montreal 2-5 business days 2 business days To Quebec 2-5 business days 2 business days To Winnipeg 3 -7 business days 2 business days To Halifax 3 -7 business days 2 business days To Calgary 3-7 business days 2 business days To Edmonton 4-8 business days 2 business days To Saskatoon 3-8 business days 2 business days To Vancouver 4-8 business days 2 business days To St.John's 5-10 business days 2 business days When will my delivery arrive? Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order. Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials. If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible. How do I track my order? You will be sent a notice of shipment email with tracking information upon the shipment of your order. Can I ship to a PO Box? Shipping to PO boxes is not available due to package size restrictions. Can I ship to a different address than my billing address? Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process. What happens if I’m not home to receive my shipment? Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options: 1) Contact your selected carrier to arrange for a second delivery attempt. or 2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order. What happens if my order was ‘returned to sender’? If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622. How do I return a product? Buy risk free with free 30-day returns Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned. If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622. Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot. If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622. Extended Holiday Returns: Any purchases made between Friday 1st November 2024 and Wednesday 25th December 2024, can be returned up to Friday 31st January 2025. Purchases made directly from www.dysoncanada.ca, Dyson Stores or Dyson helpline are eligible for a full money back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned. PRICE MATCH PROMISE Best price guaranteed Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know: • Product must be the exact same model number as it appears on DysonCanada.ca and in stock • Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL) • Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart. • Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product. • Product price must not be lower due to an advertising error or misprint Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed. PAY BY INSTALLMENTS Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout. 1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping). 2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval. 3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual. 4. Make monthly payments to Affirm while you enjoy your purchase. Learn more. * BE THE FIRST TO KNOW Sign up to be the first to hear about our latest technology, exclusive offers and invitations to Dyson events. Subscribe * Limited time offer. Click here to see full terms and conditions. WARNING: Avoid counterfeit products, websites and phishing emails. Protect yourself from fraudsters by only shopping direct from Dysoncanada.ca and authorized third party retailers. Learn more about scams and counterfeit machines. CONTACT US Our helpline hours: * Monday to Friday: 8am to 7pm, EST * Saturday: 9am to 5pm, EST * Use the ‘Live chat’ button in the bottom right of your screen to talk to a Dyson Expert. * You can call us at 1-877-397-6622 * * PRODUCTS PRODUCTS * Vacuum cleaners * Hair care * Air purifiers * Fans and heaters * Headphones * Lighting * Deals ACCOUNT ACCOUNT * My Dyson * Register Machine * Sign up for Dyson emails * Download My Dyson app FOR BUSINESS FOR BUSINESS * Explore Professional * Professional hand dryers * Professional air treatment * Professional hair care * Professional vacuum cleaners * Professional lighting * Specs & docs * Professional case studies * Professional sustainability SUPPORT SUPPORT * Contact us * Machine Support * Warranty terms * Counterfeit Machines * Safety recall * Returns policy * Financing * Repairs and servicing information ABOUT DYSON ABOUT DYSON * Company information * Find Dyson Stores * Dyson Outlet * Careers * Discover Dyson * Sustainability DYSON VALUES DYSON VALUES * Explore Dyson Community * James Dyson Book: Invention: A Life * James Dyson Foundation * Privacy Policy * Cookies Policy * Terms and Conditions * Accessibility Statement * Modern Slavery Statement Canada (English) Canada (English) * Privacy Policy * Cookies Policy * Terms and Conditions * Accessibility Statement * Modern Slavery Statement © Dyson 2024 We'll notify you at We're sorry, but something went wrong. Please try again. PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES TARGETING COOKIES Always Active These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. FUNCTIONAL COOKIES Always Active These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. PERFORMANCE COOKIES Always Active These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. BACK BUTTON PERFORMANCE COOKIES Vendor Search Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices