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support: support@goicon.com | sales: hello@goicon.com

  888.996.6993 | 24/7 Support
 * Who We Serve
   
   55+ LIVING FOR ACTIVE ADULTS
   
   INDEPENDENT LIVING
   
   ASSISTED LIVING & MEMORY CARE
   
   CCRC & LIFE PLAN
   
   SKILLED NURSING
   
   PACE
   
   HOME HEALTH
   
   
 * Solutions
   
   COMMUNITY ENGAGEMENT
   
   Community App & Portal
   
   Community Voice & View
   
   In-Room TV
   
   Digital Display & Signage
   
   Form Builder & eSignature
   
   LIFE ENRICHMENT MANAGEMENT
   
   Calendar Central 
   
   PressPrint
   
   Design Studio
   
   
   
   COMMUNICATION 360
   (FORMERLY VOICEFRIEND)
   
   Bi-Directional Communication
   
   Icon SMS Inbox
   
   On-Demand Line
   
   Emergency & Crisis Communication
   
   Wellness Check-Ins
   
   Staff Engagement & Management
   
   Multi-Site Enterprise Messaging
   
   EMPLOYEE ENGAGEMENT
   
   Employee Recognition
   
   FAMILY ENGAGEMENT
   
   Family Engagement App
   
   PATIENT DISCHARGE
   
   Patient Discharge Communication
   
   REPORTING AND ANALYTICS
   
   Community Intelligence
   
   Enterprise Dashboard
   
   INTEGRATIONS
   
   Integrations

 * Resources
   25 Jun
   
   
   INTERFACE SENIORS HOUSING MIDWEST
   
   Find Michele Saunders | VP of Growth and Development at this event.
   28 Aug
   
   
   INTERFACE SENIORS HOUSING SOUTHEAST
   
   Join Mark Petty and Jess Kohn!
   27 Aug
   
   
   LEADINGAGE OHIO
   
   
   04 Aug
   
   
   HEALTHTAC WEST
   
   
   30 Jul
   
   
   LEADINGAGE ILLINOIS
   
   The Icon team will be at Booth 650. Ryan Galea | CEO will be hosting…
   15 Jul
   
   
   LEADINGAGE SOUTHEAST
   
   Find Icon at Booth 5. Kelly Grieco | VP of Strategic Accounts and Jess Kohn…
   25 Jun
   
   
   INTERFACE SENIORS HOUSING MIDWEST
   
   Find Michele Saunders | VP of Growth and Development at this event.
   28 Aug
   
   
   INTERFACE SENIORS HOUSING SOUTHEAST
   
   Join Mark Petty and Jess Kohn!
   
   
   BLOG
   
   CONTENT CENTER
   
   SUCCESS STORIES
   
   EVENTS
   
   VIDEOS
   
   APPLYING FOR SENIOR LIVING TECH GRANTS: A STEP-BY-STEP GUIDE
   
   Read More »
   
   THE STATE OF SENIOR LIVING STAFFING IN 2024
   
   Read More »
   
   ENHANCING PERSONALIZED WELLNESS PROGRAMMING WITH TECHNOLOGY AND AI: A WEBINAR
   RECAP
   
   Read More »
 * About Us
   
   GET TO KNOW ICON
   
   WORK AT ICON
   
   
   
 * Pricing
   
   SOLUTION PACKAGES
   
   
   
 * Contact
   
   
   CUSTOMER SUPPORT
   
   support@goicon.com
   888.996.6993 ext. 1
   
   
   SALES & MARKETING
   
   hello@goicon.com
   888.996.6993 ext. 2
   
   
   
   
   BILLING & FINANCE
   
   accounting@goicon.com
   888.996.6993 ext. 3
   
   
   REQUEST MORE INFORMATION BY FILLING OUT THE FORM BELOW.
   
   
   
 * ···

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MAKE THE AGING EXPERIENCE ICONIC

Built for organizations that support seniors, with ease of use in mind, Icon’s
HIPAA-compliant solution, equips you with the tools needed to communicate and
engage with your entire community including residents, families, and staff
efficiently and effectively.

See it in Action

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JOIN A COMMUNITY OF THRIVING ORGANIZATIONS

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Robust Integrations





ORGANIZATIONS USING ICON SEE CLEAR AND PRESENT RETURN ON INVESTMENT


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FAMILY SATISFACTION SCORES INCREASED BY UP TO 50%


A 20% RISE IN RESIDENT SATISFACTION


AS MUCH AS AN 80% DECREASE IN TIME SPENT ON ATTENDANCE AND CALENDAR MANAGEMENT




STAFF OVERTIME WAS REDUCED BY UP TO 10%


MISSED APPOINTMENTS WERE REDUCED BY AS MUCH AS 50%


POST-DISCHARGE AUTOMATION REDUCED MANUAL WORK BY UP TO 80%  


TIME SAVINGS


GET THE TOOLS YOU NEED TO OPERATE MORE EFFECTIVELY

Icon gives users solutions needed to optimize time management and boost ROI. Did
you know Icon can help your team reduce overtime by up to 10%? This results in
saving as much as 1 to 2 salaries per year.

Learn More



WORKFLOW OPTIMIZATION


STREAMLINE COMMUNICATION AND GAIN ACTIONABLE INSIGHTS

Leverage one platform to communicate and engage with your entire community from
residents and their families to staff. With Icon you can empower your staff to
focus on the well-being of residents by reducing manual tasks.

Learn More


AN INTUITIVE EXPERIENCE


PROVIDE A PERSONALIZED USER EXPERIENCE

With Icon, you don’t need extensive training or complex technology. Our
user-friendly platform cuts out heavy manual work. This  allows users to
effortlessly customize communications based on the unique needs of residents,
staff and family members. 

Learn More



ICON IS HIGHLY RATED BY CUSTOMERS

Icon (formerly VoiceFriend and Caremerge) has earned 4.7 out of 5 stars on
Capterra, the leading software review and selection platform. Additionally Icon
was awarded the Best Ease of Use badge in 2022. 

Read the Reviews



OUR CLIENTS


THOUSAND OF COMMUNITIES LIKE YOURS CHOOSE ICON

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At Icon we are committed to ensuring our solutions meet your needs with
innovative enhancements and thoughtful insights. We are also focused on
providing thoughtful insights on the state of the senior care industry. Enter
your email to sign up for our newsletter and be in the know at all times.



2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

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