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Submitted URL: http://faq.getcaya.com/
Effective URL: https://faq.getcaya.com/hc/en-150
Submission: On October 31 via api from US — Scanned from US
Effective URL: https://faq.getcaya.com/hc/en-150
Submission: On October 31 via api from US — Scanned from US
Form analysis 2 forms found in the DOM
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Login Jetzt buchen HALLO! WIE KÖNNEN WIR HELFEN? Willkommen im Caya Help Center. Hier finden Sie Informationen, die Ihnen die ersten Schritte mit Caya erleichtern, erhalten Hilfe bei Problemen und können mit unserem Kundenservice in Kontakt treten. * DO MORE WITH CAYA * SUBSCRIPTION * FIRST STEPS * FIX PROBLEMS WEBPORTAL & APP * ★ How can I share documents? * In which file format does CAYA provide the digital letters? * How are the PDF files named when downloaded? See all 3 articles FOLDER FUNCTIONALITY * How can I rename a folder? * How can I move folders? * How can I delete folders? See all 3 articles ADDITIONAL MODULES * How can I book automatic email forwarding? * How can I set up automatic email forwarding? See all 2 articles INTEGRATIONS * ★ How can I set up integrations? * What are integrations? * How can I remove an integration? * What do integrations cost? See all 4 articles PAYNOW * Which banks are supported by PayNow? See all 1 articles RATES, CONTRACT & BILLING * ★ What is the "Free Account" for business customers? * What are the tariffs? * What are your prices? * Which tariff suits me? * What is considered a recipient? * What payment methods are accepted? See all 9 articles SCANS & DIGITIZED MAIL * ★ Where can I find the document ID? * ★ Is there mail that CAYA cannot digitize? * How does the digitization of mail work? * Are the digital documents searchable? * Can I upload Documents to CAYA? * Can I forward documents to CAYA by email? See all 11 articles POSTBOX ADDRESS * ★ How can I add more recipients to my caya account? * ★ What is my CAYA Postbox address? * What is the CAYA mailbox? * What are the advantages of the CAYA mailbox? Are there any disadvantages? * Is it possible to change the CAYA postbox address? * Can I use the Postbox address as a reporting address? See all 7 articles DIGITAL POSTBOX * How many recipients can I create in my mailbox? * Do you have integrations with cloud services? See all 2 articles FORWARDING ORDER & MAIL FORWARDING * ★ How can I set up a new forwarding order? * ★ Which address do I enter for the forwarding order? * ★ How can I add additional recipients to an existing forwarding order? * What is a forwarding order? * Do I need a forwarding order? * How is the forwarding order set up? See all 22 articles SPECIAL FORMAT * What happens to letters from authorities? * Does CAYA digitize bound or stapled mail? * What happens to TAN letters, bank and credit cards? * What happens to advertising brochures? * What happens when I get magazines and newspapers? See all 5 articles IMMEDIATE SHIPMENT & GROUPAGE MAIL * Can I have original documents sent to me? * What is a bundled delivery? * How can I put together a bundled shipment? * How can I order an immediate shipment? * How many letters can I order in one immediate return shipment? See all 5 articles FIRST STEPS & BASICS * ★ Does CAYA offer user rights management? * With which browsers is the web portal compatible? * Can I use CAYA on mobile devices? * How can I download the CAYA app? * Can CAYA also send me my mail by e-mail? * Does CAYA use machine learning? See all 6 articles SECURITY & PRIVACY * Is my data fully protected? See all 1 articles ACCOUNT & PERSONAL DATA * ★ How can I change my password? * How do I log into my CAYA account? * Where can I find my customer number? * Can multiple users be assigned to one account? * How can I change my name? * Can I receive private and business mail in one account? See all 10 articles ABOUT CAYA * What is CAYA? * How does CAYA work? * How can I redeem my coupon code? * Can I use CAYA outside of Germany? * How can I contact CAYA support? See all 5 articles RATES, CONTRACT & BILLING * How can I change my payment method? * How can I change my tariff? * Where can I find my invoices? * Why was my direct debit paused by CAYA? * How can I find out what money was debited for? * I have received a letter from PairFinance, what does it mean? See all 6 articles IMMEDIATE & COLLECTIVE SHIPMENTS * Why is the shipment made as a parcel? * What happens if the shipment history does not continue? * What can I do if the package is left at DHL? * Why can't I make the request in the account? See all 4 articles WEBPORTAL & APP * The page takes a long time to load. What can I do? See all 1 articles PAYNOW * My bank is not listed. What can I do? See all 1 articles Produkt Document Cockpit Post-Scan-Service Datenerfassung Automagic Workflows Automagic Import Ressourcen Fallstudien Downloads Demos Integrationen Enterprise Unternehmen Über Caya Tarife Karriere Hilfe & Kontakt Vertrieb kontaktieren Preis- & Leistungsverzeichnis Datenschutzerklärung AGB Impressum