Submitted URL: https://customercare.roseinc.com/
Effective URL: https://customercare.roseinc.com/support/home
Submission: On July 25 via automatic, source certstream-suspicious — Scanned from CA

Summary

This website contacted 6 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 35.158.141.218, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is customercare.roseinc.com.
TLS certificate: Issued by R11 on July 22nd 2024. Valid for: 3 months.
This is the only time customercare.roseinc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 35.158.141.218 16509 (AMAZON-02)
1 2607:f8b0:400... 15169 (GOOGLE)
3 2607:f8b0:400... 15169 (GOOGLE)
3 52.219.75.183 16509 (AMAZON-02)
1 18.160.46.123 16509 (AMAZON-02)
2 13.32.208.64 16509 (AMAZON-02)
20 6
Apex Domain
Subdomains
Transfer
11 roseinc.com
customercare.roseinc.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
3 amazonaws.com
s3.eu-central-1.amazonaws.com
2 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
20 5
Domain Requested by
11 customercare.roseinc.com 1 redirects customercare.roseinc.com
3 s3.eu-central-1.amazonaws.com customercare.roseinc.com
3 fonts.gstatic.com fonts.googleapis.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io customercare.roseinc.com
1 fonts.googleapis.com customercare.roseinc.com
20 6

This site contains links to these domains. Also see Links.

Domain
www.roseinc.com
www.freshworks.com
Subject Issuer Validity Valid
customercare.roseinc.com
R11
2024-07-22 -
2024-10-20
3 months crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-08 -
2025-01-18
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://customercare.roseinc.com/support/home
Frame ID: 95F324BF6959C0F6A300B5943649CD76
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 6FC7756A2922F3144B4ED10A283BAC43
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : RoseInc Customer Care

Page URL History Show full URLs

  1. https://customercare.roseinc.com/ HTTP 302
    https://customercare.roseinc.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

33 %
IPv6

5
Domains

6
Subdomains

6
IPs

2
Countries

1442 kB
Transfer

2476 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://customercare.roseinc.com/ HTTP 302
    https://customercare.roseinc.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
customercare.roseinc.com/support/
Redirect Chain
  • https://customercare.roseinc.com/
  • https://customercare.roseinc.com/support/home
19 KB
7 KB
Document
General
Full URL
https://customercare.roseinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.141.218 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-141-218.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
76fac4e6a0a501416bca970bf79034a244a73f1374b6b19568a1d8e81a29e795
Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
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Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
40
x-fw-ratelimiting-managed
true
x-ratelimit-limit
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x-ratelimit-remaining
299 199
x-ratelimit-reset
250724055211
x-ratelimit-total
200
x-ratelimit-used-currentrequest
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x-request-id
2526f930-28ec-42ea-8921-ae01d89bdc0b
x-trace-id
00-5f55fcbb4168f01c07b08be34ecaff4d-d0f4d0a0ccb2d671-00
x-xss-protection
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no-cache, no-store, max-age=0, must-revalidate
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content-type
text/html; charset=utf-8
date
Thu, 25 Jul 2024 05:51:11 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://customercare.roseinc.com/support/home
nel
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pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
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x-trace-id
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x-xss-protection
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theme.css
customercare.roseinc.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://customercare.roseinc.com/assets/cdn/portal/styles/theme.css
Requested by
Host: customercare.roseinc.com
URL: https://customercare.roseinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.141.218 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-141-218.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

Referer
https://customercare.roseinc.com/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-security-policy
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date
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Requested by
Host: customercare.roseinc.com
URL: https://customercare.roseinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
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Request headers

Referer
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Response headers

date
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125 KB
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date
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General
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Response headers

date
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content-security-policy
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marketplace.js
customercare.roseinc.com/assets/cdn/portal/scripts/
124 KB
129 KB
Script
General
Full URL
https://customercare.roseinc.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: customercare.roseinc.com
URL: https://customercare.roseinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
fwe /
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Request headers

Referer
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Response headers

date
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Reverse DNS
server-13-32-208-64.iad66.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://customercare.roseinc.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

age
83400
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Wed, 24 Jul 2024 06:41:13 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Wed, 24 Apr 2024 07:31:11 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 cde8060bf7a12c2736a86c5f19473b60.cloudfront.net (CloudFront)
x-amz-cf-id
rQAs5apq1Knc5g-0Z581xsqG_aJqDStd_B9BV-SRbLYUqKK5VREIsQ==
x-amz-cf-pop
IAD66-C1
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
rOTI3e5JoLvzapRasarirLjzjCKxjsdSwQ.png
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202001405164/fav_icon/
824 B
0
Other
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202001405164/fav_icon/rOTI3e5JoLvzapRasarirLjzjCKxjsdSwQ.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.219.75.183 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
92e388b6d4609049dccba2708287dc165461ec977d2174f0f9d6a1b6a891b16e

Request headers

Referer
https://customercare.roseinc.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 25 Jul 2024 05:51:13 GMT
x-amz-version-id
1_Kn1xQ8aa12QWkwO9P9i3rvZcBc6n7f
Last-Modified
Wed, 24 Jan 2024 08:28:39 GMT
Server
AmazonS3
x-amz-request-id
73Y0KA1745RQSNSB
ETag
"4772459371865a15e9bd28c8f2a9336c"
x-amz-server-side-encryption
AES256
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
824
x-amz-id-2
+CGpmP9NDtWz+5LezA1sEYcsgqS58m6dWCn4iDbVm4sJhk97P//cic+bDXgA71iJeGeVKpkaePk=

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
customercare.roseinc.com/ Name: _x_w
Value: 12_2
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%224596171402751326%22%2C%22pageviewId%22%3A%228425380045677406%22%2C%22sessionId%22%3A%224507528672773319%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fcustomercare.roseinc.com%2F%22%2C%22ts%22%3A1721886673081%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
customercare.roseinc.com
fonts.googleapis.com
fonts.gstatic.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
13.32.208.64
18.160.46.123
2607:f8b0:4004:c06::5f
2607:f8b0:4004:c21::5e
35.158.141.218
52.219.75.183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