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Submission: On May 28 via api from US — Scanned from DE
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Manage your choices AcceptDecline * Solutions * IT Service Management * IT Asset Management * IT Financial Management * Change & Release Management * Self-Service Portals * Enterprise Service Management * Customer Service Management * Responsive Applications * Intelligent Knowledge Management * Service Asset & Configuration Management * Project Management * ITIL Processes * Request Management * HR Service Management * Facility Service Management * Compliance * All Products * Industries | Insurance * Industries | Healthcare * Industries | Higher Education * Industries | Manufacturing * Industries | Public Sector * Industries | All Industries * Products * EV Service Manager * EV Self Help * EV Reach * EV Observe * All Solutions * Technology | Cloud * Technology | Platform * Technology | Service Apps * Customers * Customer page * Customer Success Portal * Technical Support * Professional Services * Training * Wiki * Resources * All Resources * Blog * Assessments * Ebooks and White Papers * Industry Reports * Videos and Product Tours * Webinars * Case Studies * Data Sheets * About * Company | Contact Us * Company | Careers * Company | Partners * Partner Portal * News | EV News * News | Events * I WANT A DEMO PRODUCT PACKAGES Search * Language * French * Spanish * Portuguese * Italian * German * Support * Get Pricing TM * Solutions * Products * Customers * Resources * About * I WANT A DEMO * PRODUCT PACKAGES ITSM IT Service Management IT Remote Support Management ITOM IT Operations Management IT Monitoring Management ESM Enterprise Service Management HR Service Management Facilities Service Management Customer Service Management GUIDE 5 ESSENTIAL STEPS TO MODERNIZE YOUR SERVICE DESK DOWNLOAD EV SERVICE MANAGER Incident Management Problem Management Change Management Request Fulfillment Service Level Management Knowledge Management Service Asset and Configuration Management Self-Service IT Financial Management EV REACH Remote Support/Control Background System Management IT Process Automation Incident Management Automation Software Deployment Cloud Service Pricing Free Trial EV OBSERVE Deploy and Monitor Alerts and Notifications IT Health Status Real-Time Dashboards AIOps Reports Hypervision Mobile App Digital Experience Monitoring Synthetic Monitoring EV SELF HELP Virtual Support Agents and ServiceBots Self Help for SF Service Cloud INTEGRATIONS HUB Integrations GARTNER REPORT 2023 GARTNER® MARKET GUIDE FOR IT SERVICE MANAGEMENT PLATFORMS Download Now CUSTOMERS Customer Sucess Portal Technical Support Professional Services Training EV Reach (former Goverlan) customers portal Wiki ACCESS YOUR CUSTOMER PORTAL NOW! Take me there CONNECT WITH CUSTOMER SUPPORT NOW! Take me there OUR BLOG Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered. RESOURCE CENTER We’re committed to providing resources that help you address all of your ITSM software needs. WEBINARS & EVENTS Stay up to date on our latest ITSM, ITOM or ESM webinars and events now COMPANY About Us Social Responsibility Careers NEWS EV News Events Press Releases PARTNERS Find a Partner Become a Partner Partner Portal EV Learning Center CONTACT US THE LATEST ON EV STAY UP TO DATE ON THE LATEST NEWS AND EVENTS FOR EASYVISTA. Check it out Previous EASYVISTA WINS "ITSM" AND "MONITORING" CATEGORIES Learn more YOU MAKE IT HAPPEN, WE MAKE IT EASY EasyVista creates digital experiences that help organizations work smarter, faster, and better – automatically. Reduce unplanned incidents & downtime by 20% so you can keep crushing IT. Access Our Customer Stories MORE THAN KEEPING THE LIGHTS ON Go beyond reactive IT support. Decrease downtime with proactive support and decrease time-to-resolution by as much as 30%. Learn more RECOGNIZED BY ANALYSTS - AGAIN EasyVista was recognized in the 2023 Gartner® Market Guide for ITSM Platforms. Read about ITSM trend analysis on AI, automation, case management, workflows, and more! Read the Report HAPPY EMPLOYEES = HAPPY CUSTOMERS We make it fast and easy for your workplace to delight customers and employees – all while lowering IT department costs by 50%. Learn more INDUSTRY LEADER AMONG PEERS Find out why EasyVista is top rated by our customers. Learn more LEARN. THRIVE. SUCCEED From day one, EasyVista has your back. Access curated resources designed to help you succeed. Learn more EASYVISTA WINS "ITSM" AND "MONITORING" CATEGORIES Learn more YOU MAKE IT HAPPEN, WE MAKE IT EASY EasyVista creates digital experiences that help organizations work smarter, faster, and better – automatically. Reduce unplanned incidents & downtime by 20% so you can keep crushing IT. Access Our Customer Stories Next Introducing: EV ENGAGE THE ULTIMATE CLIENT SUCCESS PORTAL! WITH ALL YOUR TOOLS AND RESOURCES IN ONE PLACE, MANAGING YOUR ACCOUNT JUST BECAME EASY PEASY. EV ENGAGE YOU MAKE IT HAPPEN, WE MAKE IT EASY. See How 50% Reduction in IT Organization Costs Reduce unplanned downtime and keep your team on track with Service Manager Learn More 25% Increase in Support Agent Productivity Resolve issues with minimal user interaction and zero downtime. Learn More 20% Fewer IT-Related Incidents and Problems With AIOps, predict and prevent downtime to keep your team on track. Learn more Learn More 70% Reduction in Total Time-to-Onboard Keep your team in the know with intelligent knowledge management that helps them solve their own needs. Learn More FEATURED CLIENTS CUSTOMER CASE STUDIES WHAT'S IN IT FOR YOU ? OPTIMIZE COSTS WITHOUT BUSTING YOUR BUDGET Optimize costs with a lower total cost of ownership (TCO) – all while reducing your IT spending and meeting KPIs with actionable insights. In other words: we can help you make IT cost-effective. Learn More TURN YOUR CUSTOMERS INTO SUPPORT DESK FANATICS Your customers need their incidents and problems solved quickly. EasyVista can help with everything from lowering incident resolution time to predicting unplanned outages. Customer-centric IT makes for happier customers, which creates positive business outcomes. Learn More BE THE HERO AT HAPPY HOUR WITH YOUR IT TEAM Let’s get real: Using outdated legacy tools is annoying for your service desk agents. Whether your goals are to embrace shift-left or are to attack the avalanche of tickets that are coming in, your team is stressing out. Show your team you care about them and their well-being by giving them the right tools to do their jobs. They invest their time in you, and we can help you invest in the right tools for them. Learn More WHAT'S IN YOUR IT SUPERHERO TOOL BELT? Previous EV OBSERVE EV Observe is a monitoring platform for network, IoT, IT infrastructure, cloud, and applications that delivers an end-to-end service experience. See How EV SERVICE MANAGER Service Manager is ITSM software with the sophistication to support the most complex ITIL requirements — but with the agility required to make ITSM easy to use and easy to deliver. See How EV SELF HELP Self Help is an intelligent knowledge management platform that makes it easy to automate answers for employees and customers. This essential software powers chatbots, virtual agents, portals and other self-service channels. See How EV REACH EV Reach’s process automation technology and remote support access integrated with EasyVista's solutions creates a comprehensive and exhaustive view of all IT Services from infrastructure to end points. See How EV OBSERVE EV Observe is a monitoring platform for network, IoT, IT infrastructure, cloud, and applications that delivers an end-to-end service experience. See How EV SERVICE MANAGER Service Manager is ITSM software with the sophistication to support the most complex ITIL requirements — but with the agility required to make ITSM easy to use and easy to deliver. See How Next TAKE THE FIRST STEP IN TRANSFORMING YOUR SERVICE TODAY! SIGN UP FOR A DEMO COMPANY * About Us * Careers * Media * Partners GET IN TOUCH * Contact Us * Request a Demo * Get Pricing * Customer Support Portal LEGAL * Privacy Policy - GDPR * Terms of Use * EV Licensing terms * Alert Procedure * Terms and Conditions of Purchase * Software License and Services Agreements © EasyVista 2024. 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