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Submitted URL: https://www.anomalysquared.com/e3t/Ctc/DH*113/c36Lj04/VXh4Ll384X0MW92P2wm4nXNfLW6rg8CD4YmpNGN5d8yR13q3pBV1-WJV7CgSVMW7M6WfX6rc7...
Effective URL: https://www.anomalysquared.com/blog/outsource-your-call-center-or-not-that-is-the-question?utm_campaign=ZoomInfo&utm_medium=ema...
Submission: On March 20 via manual from US — Scanned from DE
Effective URL: https://www.anomalysquared.com/blog/outsource-your-call-center-or-not-that-is-the-question?utm_campaign=ZoomInfo&utm_medium=ema...
Submission: On March 20 via manual from US — Scanned from DE
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Accept Decline Meet Anomaly What We Do How We Help Squared Thinking Basics Careers Contact Close Meet Anomaly What We Do How We Help Squared Thinking Basics Careers Contact Menu SQUARED THINKING OUTSOURCE YOUR CALL CENTER OR NOT: THAT IS THE QUESTION Posted by Taylor Edwards on Jul 06, 2022 The question that many people ask when looking into call center outsourcing or implementing their own: Why pay someone $27 an hour to outsource my call center, when I can hire someone for $13 to do the same thing? When getting ready to set up your own contact center, there are many variables to consider. Such as the cost of benefits, dialer costs, basic overhead, recruiting, training, and turnover. It's not just as simple as paying someone $13 an hour. Not sure if you should outsource your call center? Click here. See the infographic below for more information on how much it costs per agent in-house vs. an outsourced call center. FREE CONSULTATION -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- Consider this: 80% of Americans who experience bad customer service with a company stop doing business with them. That is a huge percentage. So, you want to make sure that your customer service can hold up to high customer service expectations. If you outsource your call center, no matter your industry, it ensures that your customers will only be working with highly trained employees, and it will save your money, time, and reputation. -------------------------------------------------------------------------------- Topics: call center outsourcing, Outsource my call center CORY WILLIAMSON 2/4/2021, 2:37:38 AM Interested in outsourcing a call center Reply to Cory Williamson HARVEY BERNARD 4/12/2022, 8:18:32 AM Hi – I am inquiring about your service to receive inbound mortgage inquiry calls to our main number, 24/7. We do not have the availability to screen incoming calls at the present time. Please let me know the details about your service and how your pricing is structured. Thanks … Reply to Harvey Bernard First Name* Last Name Email* Company Name Comment* Lifecycle Stage Anomaly Squared needs the contact information you provide to us to contact you about our products and services. 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RECENT POSTS * Customer Service Experience: Does Customer Service Matter? * Call Center Compliance + Remote Agents: Steps To Be Successful * The Deal’s Not Over: After Close Care * Reasons Why You Should Consider Sales Outsourcing * What’s More Important, Speed To Lead vs. Contact Rate? * Outsource Your Call Center Or Not: That Is The Question * Need to Know Customer Service Statistics * 7 Ways to Improve Customer Engagement on a Call * No Lead Wasted: Capitalizing On Your Mortgage Leads * Qualities of a Great Call Center Outsourcing Companies (Infographic) POSTS BY TOPIC * customer service (10) * call center outsourcing (9) * Lead Generation (5) * customer experience (4) * sales leads (4) * Lead Management (3) * Mortgage Leads (3) * call center outsourcing companies (3) * contact center (3) * contact centers (3) * employee spotlight (3) * lead qualification (3) * mortgage (3) * Call center (2) * Effective sales (2) * Infographic (2) * Insurance (2) * Sales Lead Management (2) * employee (2) * employees (2) * mortgage live transfer (2) * technology (2) * Company (1) * Greensboro (1) * Growing (1) * Insurance leads (1) * Live Transfers (1) * Outsource my call center (1) * Outsourced Call Centers (1) * Running a Call Center (1) * Sales Outsourcing (1) * Smarketing (1) * attrition (1) * call center management (1) * call center outsourcing service (1) * clinical trials (1) * co-marketing (1) * compliance (1) * content marketing strategy (1) * developing leads (1) * domestic call center (1) * higher education (1) * hire (1) * hiring top talent (1) * inside sales (1) * lead generation for higher education (1) * live transfer (1) * live transfer leads (1) * outsourced call center services (1) * partnership marketing (1) * patient recruitment (1) * sales call (1) * top talent (1) * trade show (1) * trends (1) see all CONTACT * 1.866.519.1550 * Email * Twitter * Facebook * Instagram * LinkedIn START THE CONVERSATION Anomaly Squared needs the contact information you provide to us to contact you about our products and services. 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