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Our Industries
Transportation

Travel & Tourism

Ticketing & Venues
Sports

Accommodation



About Us
CONTACT US




WELCOME TO


PROTECT GROUP

Join 400+ of the largest Travel, Tourism, Events, Hospitality, Sports and
Financial Services brands to gain access to our suite of next-level Customer
Experience and Ancillary Revenue services.

Schedule a DemoSee our Services


ABOUT US

See our Services

400+ MEMBERS

109+ COUNTRIES

12+ GLOBAL OFFICES


OUR VISION

Protect group is a highly diverse team of people, all with a unified vision of
redefining Customer Experience across all of our industries, as well as creating
end-to-end services that positively impact our Members’ brands and their
revenues.

We remove complexity often found in traditional solutions, and ensure that all
of our truly global services are built in-house with customer-centricity at
their core.

We truly believe that empathy in every customer interaction with a combination
of using AI to speed up resolution time, are both the keys to Customer
Experience success in all industries that our services are specifically designed
for.




OUR STORY

Founded with humble beginnings in 2016, with our first office in Leeds United
Kingdom, to a global team of Customer Experience, Commercial, Sales, Product,
Technology, Member Support experts in 12 offices across 6 continents worldwide.

Our 400+ Members consist of the largest travel, events, hospitality and
financial services brands in over 75+ countries. Our customer-facing Widgets are
exposed to millions of our Members' customers in over 109+ countries,
meaning our services are truly global and localised for the needs of customers
no matter where they are based.
‍
Whilst boosting Customer Satisfaction scores, our services also provide
significant new revenue streams direct to our Members’ bottom lines, often
without cost, as Revenue shouldn’t come as a sacrifice for a superior Customer
Experience.





OUR FUTURE

We will continue to build and develop customer-centric services for current and
further industries. We invest heavily into our technology and AI, and will
continue to use our intelligence to optimise the performance of our existing
services, as well as identifying new commercial opportunities and services that
we can build for our Member-base, all using the same Dynamic Widget to provide a
multi-product offering using the original integration.




OUR INDUSTRIES

Transportation

Travel & Tourism

Ticketing and Venues

Accommodation

Sports


Our multi-product Dynamic Widget, offering relevant services to online customers
of flight bookings, rail, bus, car rental, ferry bookings and more. From
significant Ancillary Revenue Streams to enhancing Customer Experiences, we
combine our global team of experts with AI-driven Dynamic content and pricing to
provide optimised services for global airlines, OTA’s, GDS’s, Rail Operators,
transport retailing platforms, and more.

See our Transportation Services

Our multi-product Dynamic Widget, offering relevant services to online customers
of flight bookings, rail, bus, car rental, ferry bookings and more. From
significant Ancillary Revenue Streams to enhancing Customer Experiences, we
combine our global team of experts with AI-driven Dynamic content and pricing to
provide optimised services for global airlines, OTA’s, GDS’s, Rail Operators,
transport retailing platforms, and more.

See our Travel & Tourism Services

Our Easy-to-Integrate Dynamic Widget, offering various relevant products and
services to online ticket buyers of any event, with the goal of enhancing each
ticket holder’s Customer Experience and generating significant new revenue for
your primary or secondary ticketing platform, and events.

See our Ticketing & Venues Services

Our Easy-to-Integrate Dynamic Widget, for customers of any accommodation,
offered at the point of reservation with the goal of enhancing Guest Experience
and generating significant new revenue to increase RevPar.

See our Accommodation Services

Our Easy-to-Integrate Dynamic Widget, offering various relevant products and
services to online registrants of any sports or participation event, with the
goal of enhancing each participant's Customer Experience and generating
significant new revenue for your events.

See our Sports & Participation Services

Our Easy-to-Integrate Dynamic Widget, offering various relevant products and
services to online ticket buyers of any event, with the goal of enhancing each
ticket holder’s Customer Experience and generating significant new revenue for
your primary or secondary ticketing platform, and events.

See our Financial Services

OFFICES


We operate across 12 offices, spread across 6 continents worldwide, providing
24/7 and multi-lingual support.



MEMBERS

Our 400+ Members are spread across 75+ countries, and consist of the largest
global events, travel, tourism, hospitality, transportation and financial
services technology companies.



CUSTOMERS

We service our superior Customer Experience to customers in over 109+ countries
around the world, from all the industries we work across. Our multilingual,
multi-currency and AI capabilities ensure instant payments across all regions
our services operate in.


Contact Us

Join 400 + of the largest Travel, Tourism, Events, Hospitality, Sports and
Financial Services brands to gain access to our suite of next-level Customer
Experience and Ancillary Revenue services.


Industries
Transportation

Travel & Tourism

Accommodation

Ticketing & Venues

Sports


Contact




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