Submitted URL: http://www.egain.com/company/news/press_releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-c...
Effective URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-c...
Submission: On September 03 via manual from US

Summary

This website contacted 23 IPs in 5 countries across 19 domains to perform 99 HTTP transactions. The main IP is 40.87.88.76, located in Washington, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 19th 2019. Valid for: 2 years.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 42 40.87.88.76 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
2 51.140.39.77 8075 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700:e4:... 13335 (CLOUDFLAR...)
3 143.204.201.74 16509 (AMAZON-02)
2 34.252.23.208 16509 (AMAZON-02)
3 52.215.86.157 16509 (AMAZON-02)
2 63.134.242.129 14992 (CRYSTALTECH)
6 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:205... 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:214... 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
19 52.32.209.7 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
99 23
Domain Requested by
40 www.egain.com 1 redirects www.egain.com
19 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
7 fonts.gstatic.com fonts.googleapis.com
4 fonts.googleapis.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.egain.com
3 ml314.com www.egain.com
ml314.com
3 snid.snitcher.com www.egain.com
snid.snitcher.com
2 code.visitor-track.com www.egain.com
code.visitor-track.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 egain.com www.egain.com
2 ipmeta.io www.egain.com
ipmeta.io
2 www.googletagmanager.com www.egain.com
2 secure.marx7loki.com www.egain.com
secure.marx7loki.com
1 track.hubspot.com
1 www.google.de www.egain.com
1 www.google.com www.egain.com
1 stats.g.doubleclick.net www.google-analytics.com
1 tr.lfeeder.com www.egain.com
1 js.hs-banner.com js.hs-scripts.com
1 js.hs-analytics.net js.hs-scripts.com
1 sc.lfeeder.com www.egain.com
1 js.hs-scripts.com www.egain.com
99 22
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2019-01-19 -
2021-03-11
2 years crt.sh
upload.video.google.com
GTS CA 1O1
2020-08-11 -
2020-11-03
3 months crt.sh
secure.norm0care.com
Sectigo RSA Domain Validation Secure Server CA
2020-03-03 -
2021-05-31
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2020-08-04 -
2021-08-04
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2020-08-19 -
2020-11-11
3 months crt.sh
snitcher.com
Amazon
2019-12-16 -
2021-01-16
a year crt.sh
*.analytics-egain.com
Go Daddy Secure Certificate Authority - G2
2017-09-07 -
2020-09-07
3 years crt.sh
*.ml314.com
Amazon
2020-02-17 -
2021-03-17
a year crt.sh
*.visitor-track.com
COMODO RSA Domain Validation Secure Server CA
2018-09-25 -
2020-09-24
2 years crt.sh
*.gstatic.com
GTS CA 1O1
2020-08-19 -
2020-11-11
3 months crt.sh
*.lfeeder.com
Amazon
2019-10-02 -
2020-11-02
a year crt.sh
*.g.doubleclick.net
GTS CA 1O1
2020-08-11 -
2020-11-03
3 months crt.sh
www.google.com
GTS CA 1O1
2020-08-19 -
2020-11-11
3 months crt.sh
www.google.de
GTS CA 1O1
2020-08-19 -
2020-11-11
3 months crt.sh
hubspot.com
Cloudflare Inc ECC CA-3
2020-07-27 -
2021-07-27
a year crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Frame ID: C86CB85DA5231BDAF337205F3DACE611
Requests: 82 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 02D5F62606259797E10988FD9F419330
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 082B7EEF983316E5EA8197E1B599C29E
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 296F9725E6D91D2237581D6A7888810F
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=A65d8a0a7d-9236-432e-ad16-979eb1dd6fd3&uId=E214c51ce6-7f43-44db-b111-645012f080c7&referer=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
Frame ID: C12495088C8B584D059812C8E57CB36E
Requests: 12 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 6E4090B6B6308792121EB58B9AB4CA51
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://www.egain.com/company/news/press_releases/egain-positioned-in-the-leaders-quadrant-of-the-... HTTP 301
    https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers link /rel="https:\/\/api\.w\.org\/"/i

Overall confidence: 100%
Detected patterns
  • headers link /rel="https:\/\/api\.w\.org\/"/i

Overall confidence: 100%
Detected patterns
  • headers link /rel="https:\/\/api\.w\.org\/"/i

Overall confidence: 100%
Detected patterns
  • headers server /Ubuntu/i

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

99
Requests

100 %
HTTPS

70 %
IPv6

19
Domains

22
Subdomains

23
IPs

5
Countries

1761 kB
Transfer

5389 kB
Size

14
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://www.egain.com/company/news/press_releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/ HTTP 301
    https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

99 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Redirect Chain
  • http://www.egain.com/company/news/press_releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
  • https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
136 KB
28 KB
Document
General
Full URL
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8879449232b4b371921edc7f85f8faf57778443d077cbdbfccc06398abeefcff

Request headers

Host
www.egain.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Server
Apache/2.4.29 (Ubuntu)
X-UA-Compatible
IE=edge
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/?p=4038>; rel=shortlink
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
27797
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8

Redirect headers

Date
Thu, 03 Sep 2020 18:23:41 GMT
Server
Apache/2.4.29 (Ubuntu)
X-Redirect-By
Yoast SEO Premium
Location
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Content-Length
0
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e654638f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e615f30e-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
626 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e6260077-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
17 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5dcc251-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
1 KB
791 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5dcc251-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/
46 KB
28 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
18aa66c192cbef43a61b1398c292ae5c6c1d40d679428ee998b1c6bfaf61d75a

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:04 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"b9c6-592d7e65d0e53-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
28481
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e65359ee-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
b1994ddf958eb97115b87a646281b5fa02f3a640b3a90675201648ba2939a06c

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Thu, 27 Aug 2020 15:59:10 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5adde04539951-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
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Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
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www.egain.com/egain/assets/css/third/
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General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
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Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Resource Hash
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Request headers

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User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e653e68e-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
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magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
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Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e653e68e-gzip"
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Accept-Encoding
Content-Type
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Keep-Alive
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1579
slick.min.css
www.egain.com/egain/assets/css/third/
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Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
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Accept-Encoding
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text/css
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Keep-Alive
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style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

Referer
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User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e653e68e-gzip"
Vary
Accept-Encoding
Content-Type
text/css
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Keep-Alive
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Content-Length
23257
css
fonts.googleapis.com/
25 KB
1 KB
Stylesheet
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81c::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 03 Sep 2020 18:19:53 GMT
server
ESF
date
Thu, 03 Sep 2020 18:23:42 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 03 Sep 2020 18:23:42 GMT
custom.css
www.egain.com/egain-child/css/
104 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Aug 2020 04:19:11 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"19e09-5acceb914154d-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
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timeout=5, max=99
Content-Length
14708
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www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e635043e-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5666
jquery.js
www.egain.com/includes/js/jquery/
95 KB
33 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:04 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"17a69-592d7e66b75da-gzip"
Vary
Accept-Encoding
Content-Type
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Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
33776
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
10 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:04 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2748-592d7e66b663a-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
4014
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61602ae-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
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timeout=5, max=98
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e616124e-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
934 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e6261017-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
585
197206.js
secure.marx7loki.com/js/
1 KB
984 B
Script
General
Full URL
https://secure.marx7loki.com/js/197206.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
51.140.39.77 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Kestrel /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
Server
Kestrel
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
no-store, must-revalidate
Transfer-Encoding
chunked
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0
5480551.js
js.hs-scripts.com/
696 B
593 B
Script
General
Full URL
https://js.hs-scripts.com/5480551.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:d3cc , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
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Referer
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User-Agent
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Response headers

date
Thu, 03 Sep 2020 18:23:43 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
56
cf-polished
origSize=793
status
200
cf-request-id
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cf-bgj
minify
server
cloudflare
x-trace
2BBB63EA9CFEA3997562CD7A801936E9E345FBBBF9000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
3600
content-type
application/javascript;charset=utf-8
access-control-allow-origin
https://www.egain.com
cache-control
public, max-age=60
access-control-allow-credentials
true
cf-ray
5cd180e7fad31f55-FRA
expires
Thu, 03 Sep 2020 18:24:43 GMT
js
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88 KB
35 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
6f01c9b6af9815d2e76869881dd25fc596b2b14ef4e4c83f57cc5b84749119f5
Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
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Response headers

date
Thu, 03 Sep 2020 18:23:43 GMT
content-encoding
br
vary
Accept-Encoding
status
200
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35604
x-xss-protection
0
last-modified
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server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
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access-control-allow-headers
Cache-Control
expires
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plugin.js
ipmeta.io/
5 KB
2 KB
Script
General
Full URL
https://ipmeta.io/plugin.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:e4::ac40:af17 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bd9433c6e55f0323483aa0c1a627d46528f7f93d619c35659edaacc494db3238
Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 03 Sep 2020 18:23:42 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
server
cloudflare
age
300
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
x-frame-options
SAMEORIGIN
content-type
application/javascript; charset=utf-8
status
200
x-xss-protection
1; mode=block
cache-control
public, max-age=14400
cf-ray
5cd180e35ad2145a-FRA
vary
Accept-Encoding
cf-request-id
04f6cee2120000145a23319200000001
logo-egain-1.svg
www.egain.com/egain-media/2019/03/
2 KB
2 KB
Image
General
Full URL
https://www.egain.com/egain-media/2019/03/logo-egain-1.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
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Image
General
Full URL
https://www.egain.com/egain-media/2019/02/button_subscribe.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1739-592d7e65482cf"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
5945
intl-tel-input.min.css
www.egain.com/plugins/wpforms/pro/assets/css/vendor/
69 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/wpforms/pro/assets/css/vendor/intl-tel-input.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"114be-592d7e632645d-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
6405
wpforms-full.css
www.egain.com/plugins/wpforms/assets/css/
37 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/wpforms/assets/css/wpforms-full.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"946d-592d7e631b87d-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
5493
imagesloaded.min.js
www.egain.com/includes/js/
8 KB
3 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:04 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1fb1-592d7e65ee314-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
2551
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e653f62e-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
910 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e653f62e-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e653f62e-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
32760
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
828 B
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c0df99d896f6b409b47703361145068963f76a08b8d49d4053a9f6d11628f9ef

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:04 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"45b-592d7e65ee314-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
479
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
27 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
419094f251a68a1145c369378229b1230f4b98ac59be1e5aa084a7765f4c76d4

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:20:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6cc2-592d7e5fb3740-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
4544
jquery.intl-tel-input.min.js
www.egain.com/plugins/wpforms/pro/assets/js/vendor/
27 KB
11 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/pro/assets/js/vendor/jquery.intl-tel-input.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6ca7-592d7e632645d-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
10440
jquery.validate.min.js
www.egain.com/plugins/wpforms/assets/js/
24 KB
8 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/jquery.validate.min.js
Requested by
Host: www.egain.com
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User-Agent
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Content-Encoding
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Server
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User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
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Server
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ETag
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General
Full URL
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URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
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Response headers

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Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
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Response headers

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Protocol
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QUIC, , AES_128_GCM
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Response headers

strict-transport-security
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Response headers

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Requested by
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URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
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date
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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User-Agent
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Response headers

Date
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Server
Apache/2.4.29 (Ubuntu)
ETag
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General
Full URL
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URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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User-Agent
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Response headers

Date
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Content-Encoding
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Vary
Accept-Encoding
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URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
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Referer
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User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:42 GMT
Content-Encoding
gzip
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Server
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X-AspNet-Version
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Fri, 04 Sep 2020 00:47:22 GMT
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661 B
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General
Full URL
https://code.visitor-track.com/VisitorTrack2.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
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Request headers

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User-Agent
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Response headers

Date
Thu, 03 Sep 2020 18:23:33 GMT
Content-Encoding
gzip
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Server
Microsoft-IIS/8.5
X-Powered-By
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
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Security Headers
Name Value
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Referer
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User-Agent
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date
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Date
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Security
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Response headers

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Response headers

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age
56
x-amz-server-side-encryption
AES256
status
200
x-amz-request-id
AF5CD2341F5B998D
x-amz-id-2
f3NKuyglcnDJKkGEySJbfaHASdp44OSRmtyatNDm2i6EVRlcHL4+1qHSnu/CjajlKTF3EF46rc0=
last-modified
Tue, 25 Aug 2020 22:20:16 GMT
server
cloudflare
etag
W/"b8a6035ba9de5cf6c56065587505d1ef"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
cache-control
max-age=300, public
access-control-allow-credentials
false
x-amz-version-id
null
cf-request-id
04f6cee56e0000d6c9bf064200000001
cf-ray
5cd180e8bb89d6c9-FRA
expires
Thu, 03 Sep 2020 18:27:47 GMT
5480551.js
js.hs-banner.com/
45 KB
11 KB
Script
General
Full URL
https://js.hs-banner.com/5480551.js
Requested by
Host: js.hs-scripts.com
URL: https://js.hs-scripts.com/5480551.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:14bf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
984d077f88ccdb3c80ce6ec56b9f6f3853f81568f9ec03b68b3c360e9f416144

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-goog-hash
crc32c=UIW+xg==, md5=ufFvS2dfWHVxu/nThZWrqw==
date
Thu, 03 Sep 2020 18:23:43 GMT
content-encoding
br
cf-cache-status
HIT
age
56
x-guploader-uploadid
ABg5-UyCz86hz7yhf8fupEK9cB3ZipprWzduUu7tPcPvVWmRxLPuNeQ_b1R5asGodNeaIWBUwWDcOllyFc9mWe1JTvQ
x-goog-storage-class
STANDARD
status
200
access-control-max-age
604800
x-goog-metageneration
1
x-goog-stored-content-encoding
identity
content-type
text/javascript
cf-request-id
04f6cee57400001f19441cc200000001
timing-allow-origin
*
last-modified
Mon, 31 Aug 2020 19:40:44 GMT
server
cloudflare
etag
W/"b9f16f4b675f587571bbf9d38595abab"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET, OPTIONS, PUT, POST, DELETE, PATCH, HEAD
x-goog-generation
1598902844983695
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
x-last-modified-timestamp, X-HubSpot-NotFound, X-HS-User-Request, Link, Server-Timing
cache-control
max-age=300, public
access-control-allow-credentials
true
x-goog-stored-content-length
46256
cf-ray
5cd180e8b98e1f19-FRA
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Accept, Accept-Charset, Accept-Encoding, X-Override-Internal-Permissions, X-Properties-Source, X-Properties-SourceId, X-Properties-Flag, X-Hubspot-User-Id, X-Hubspot-Trace, X-Hubspot-Callee, X-Hubspot-Offset, X-Hubspot-No-Trace, X-HubSpot-Static-App-Info, X-HubSpot-Messages-Uri, X-HubSpot-Request-Source, X-HubSpot-Request-Reason, Subscription-Billing-Auth-Token, X-App-CSRF, X-Tools-CSRF, Online-Payment-Signing-UUID, X-Source, X-SourceId, X-Origin-UserId, X-Biden-Request-Source, X-HubSpot-CSRF-hubspotapi, X-Force-Cookie-Refresh, X-Force-Cookie-Refresh-No-Cache, X-HS-User-Request, X-Application-Id, X-HS-Referer, X-HubSpot-Correlation-Id
expires
Thu, 03 Sep 2020 18:27:47 GMT
analytics.js
www.google-analytics.com/
45 KB
18 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1fbd06d98ff87713eb030669571c929ab75539f05252f04ae1df807c28b20e95
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 19 Aug 2020 20:46:40 GMT
server
Golfe2
age
4083
date
Thu, 03 Sep 2020 17:15:40 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
18323
expires
Thu, 03 Sep 2020 19:15:40 GMT
collect
www.google-analytics.com/j/
2 B
395 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j85&a=1325515653&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&ul=en-us&de=UTF-8&dt=eGain%20in%20the%20%E2%80%9CLeaders%E2%80%9D%20quadrant%20of%20the%20Magic%20Quadrant%20for%20CRM%20Web%20Customer%20Service%20Apps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAUABAAAAAC~&jid=1489176716&gjid=514303763&cid=1387291132.1599157423&tid=UA-15835029-4&_gid=1594282281.1599157423&_r=1&gtm=2ou8q1&z=1680099338
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 03 Sep 2020 18:23:43 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
status
200
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
294 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:214f:3000:1a:2af:6d00:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 03 Sep 2020 18:23:43 GMT
via
1.1 997f66fda0069dac50a85c7a4fa51b7e.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA53-C1
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
status
200
content-length
43
x-amz-cf-id
bjX0bRTl5SXKk1GDGZBIuG3xJPIu-CJP3bGr0WvIH35d-vNQ78PtWQ==
collect
stats.g.doubleclick.net/j/
4 B
86 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j85&tid=UA-15835029-4&cid=1387291132.1599157423&jid=1489176716&gjid=514303763&_gid=1594282281.1599157423&_u=IEBAAUAAAAAAAC~&z=109296002
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 03 Sep 2020 18:23:43 GMT
status
200
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
106 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j85&tid=UA-15835029-4&cid=1387291132.1599157423&jid=1489176716&_u=IEBAAUAAAAAAAC~&z=918607709
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Sep 2020 18:23:43 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
cache-control
no-cache, no-store, must-revalidate
content-type
image/gif
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
106 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j85&tid=UA-15835029-4&cid=1387291132.1599157423&jid=1489176716&_u=IEBAAUAAAAAAAC~&z=918607709
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:821::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Sep 2020 18:23:43 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
cache-control
no-cache, no-store, must-revalidate
content-type
image/gif
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
egain-chat.js
ebrain.egain.com/system/templates/chat/
2 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
0b612f32a5ea492a7975ed975b6470c279f280a04ac4de1d027afe1c1e5923bb
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sun, 30 Aug 2020 15:00:38 GMT
Server
Microsoft-IIS/8.5
ETag
"afb57352de7ed61:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/javascript
Cache-Control
max-age=7200,private, no-cache="set-cookie"
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
1068
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/
24 KB
7 KB
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 / ARR/3.0
Resource Hash
810584326a4c9c229a2d49c1100e8d68ec83129f65f14a57bfebaeae65e6d2a2
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:43 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 24 Aug 2020 02:45:46 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ARR/3.0
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/javascript
Cache-Control
max-age=86400,private, no-cache="set-cookie"
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
6841
Offers.egain
ebrain.egain.com/system/
262 B
1 KB
Script
General
Full URL
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Requested by
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nosniff
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application-config.json
ebrain.egain.com/system/templates/chat/egchat/application/ Frame C124
251 B
619 B
XHR
General
Full URL
https://ebrain.egain.com/system/templates/chat/egchat/application/application-config.json
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
9419470c452c72ed37f21c9dc3602c9ca2040e549f99f3200dae8af61047b0d2
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=A65d8a0a7d-9236-432e-ad16-979eb1dd6fd3&uId=E214c51ce6-7f43-44db-b111-645012f080c7&referer=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:45 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:36:08 GMT
Server
Microsoft-IIS/8.5
ETag
"01cafef4f6ed51:0"
Strict-Transport-Security
max-age=2592000
Content-Type
application/json
Cache-Control
max-age=7200,private
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
251
__ptq.gif
track.hubspot.com/
45 B
257 B
Image
General
Full URL
https://track.hubspot.com/__ptq.gif?k=1&sd=1600x1200&cd=24-bit&cs=UTF-8&ln=en-us&bfp=2017058934&v=1.1&a=5480551&rcu=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&pu=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&t=eGain+in+the+%E2%80%9CLeaders%E2%80%9D+quadrant+of+the+Magic+Quadrant+for+CRM+Web+Customer+Service+Apps+%7C+eGain&cts=1599157426146&vi=b8e8d06874091bb805c00d61ac84c459&nc=true&u=153380583.b8e8d06874091bb805c00d61ac84c459.1599157426142.1599157426142.1599157426142.1&b=153380583.1.1599157426142
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:9a53 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
dc111a70984a9eda00752b06277113029ef288f1125c31eff2477413e15e8aa4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

cf-ray
5cd180f97c47c290-FRA
date
Thu, 03 Sep 2020 18:23:46 GMT
cf-cache-status
DYNAMIC
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
p3p
CP="NOI CUR ADM OUR NOR STA NID"
status
200
cache-control
no-cache, no-store, no-transform
access-control-allow-credentials
false
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
image/gif
content-length
45
cf-request-id
04f6ceefe70000c2901a0f8200000001
x-robots-tag
none
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 6E40
1 KB
1 KB
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 / ARR/3.0
Resource Hash
137d7a5cdf8bb4cb16cc06d85672bf949a9a1701a64b53585992667c5667f3d2
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Host
ebrain.egain.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
same-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
JSESSIONID=node014xfllauk4qytdftsfk4fpht169328.node0; _ga=GA1.2.1387291132.1599157423; _gid=GA1.2.1594282281.1599157423; _gat_gtag_UA_15835029_4=1; _lfa=eyJ5d1ZrTzRYTWRsT2FaNkJqIjoiTEYxLjEuZWFlNDE1YmJjMWVkMDhmZi4xNTk5MTU3NDIzNDk5In0%3D; AWSELB=A7CDA3ED06A441C6BC798CF87A5780D9DBA3676853C0065CDBE3E583D10AF81A95EAAA7501BA205765E4F981C67AD65B5667B8261A2C26D3C126BE886729AED4CF1085A95F; AWSELBCORS=A7CDA3ED06A441C6BC798CF87A5780D9DBA3676853C0065CDBE3E583D10AF81A95EAAA7501BA205765E4F981C67AD65B5667B8261A2C26D3C126BE886729AED4CF1085A95F; __hstc=153380583.b8e8d06874091bb805c00d61ac84c459.1599157426142.1599157426142.1599157426142.1; hubspotutk=b8e8d06874091bb805c00d61ac84c459; __hssrc=1; __hssc=153380583.1.1599157426142
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=86400,private
Content-Encoding
gzip
Content-Type
text/html
Date
Thu, 03 Sep 2020 18:23:45 GMT
Last-Modified
Mon, 24 Aug 2020 02:46:12 GMT
Server
Microsoft-IIS/8.5
Strict-Transport-Security
max-age=2592000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-Powered-By
ARR/3.0
Content-Length
764
Connection
keep-alive
chat-landing.html
ebrain.egain.com/system/templates/chat/egchat/pages/chat-landing/ Frame C124
220 B
661 B
XHR
General
Full URL
https://ebrain.egain.com/system/templates/chat/egchat/pages/chat-landing/chat-landing.html
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
f0b54b9608fac59ab5d7df9d983b5bd06898c3c52841685afb793a473b6e67dd
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=A65d8a0a7d-9236-432e-ad16-979eb1dd6fd3&uId=E214c51ce6-7f43-44db-b111-645012f080c7&referer=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:36:10 GMT
Server
Microsoft-IIS/8.5
ETag
"049e0f04f6ed51:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200,private
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
253
launch-button.html
ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/ Frame C124
1 KB
885 B
XHR
General
Full URL
https://ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/launch-button.html
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
42362af6f69c3718dcf9b6af360da570fed1608294c2c0c1b4eb5d0ddd536e45
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=A65d8a0a7d-9236-432e-ad16-979eb1dd6fd3&uId=E214c51ce6-7f43-44db-b111-645012f080c7&referer=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 02 Oct 2019 20:42:26 GMT
Server
Microsoft-IIS/8.5
ETag
"0a54ee66179d51:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200,private
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
477
bot_launch.svg
ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/ Frame C124
26 KB
27 KB
Image
General
Full URL
https://ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/bot_launch.svg
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-32-209-7.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
3f7dda7bab6a4b9fab86de6b00d512af04f94c361bebf9847d80155a29191040
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=A65d8a0a7d-9236-432e-ad16-979eb1dd6fd3&uId=E214c51ce6-7f43-44db-b111-645012f080c7&referer=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fegain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications%2F&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:45 GMT
X-Content-Type-Options
nosniff
Last-Modified
Thu, 24 Oct 2019 23:40:33 GMT
Server
Microsoft-IIS/8.5
ETag
"a53fe06dc48ad51:0"
Strict-Transport-Security
max-age=2592000
Content-Type
image/svg+xml
Cache-Control
max-age=7200,private
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
26803
imsync.ashx
ml314.com/
17 B
427 B
Script
General
Full URL
https://ml314.com/imsync.ashx?pi=3612870392567824453&data=eyJwaCI6MjE3MCwid2giOjEyMDAsInRicyI6MCwiZHQiOjE1LCJwaWQiOiIxNTk5MTU3NDIzNjI5XzRsbjR1a2RqbSIsInNkIjoxMjAwfQ%3D%3D
Requested by
Host: ml314.com
URL: https://ml314.com/tag.aspx?38
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.215.86.157 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-215-86-157.eu-west-1.compute.amazonaws.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
62ce950ad0d7f664b316b4253bbc993bf0bf8310970f64b150fda6f1fa59dfea

Request headers

Referer
https://www.egain.com/company/news/press-releases/egain-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-crm-web-customer-service-applications/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 03 Sep 2020 18:23:58 GMT
Content-Encoding
gzip
Server
Microsoft-IIS/10.0
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Type
text/html; charset=utf-8
Cache-Control
private
Connection
keep-alive
Content-Length
135

Verdicts & Comments Add Verdict or Comment

125 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine string| sticky_header_style function| setREVStartSize string| SnitchObject function| snid string| EG_ACT_ID object| ldfdr object| _ml number| vtid object| dataLayer function| gtag function| providePlugin function| provideGtagPlugin function| provideGtmPlugin function| rc function| riskCheck function| IpMeta function| enrichNetwork function| encr object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| EventEmitter object| eventie function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| gaplugins object| gaGlobal object| gaData object| _hsp boolean| _hspb_loaded object| _hsq object| _paq boolean| _hstc_loaded object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| EvEmitter function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry object| jQuery112402872140160316381 function| SmoothScroll object| megamenu object| intlTelInputGlobals object| Mailcheck object| wpforms object| wpforms_settings object| egainDockChatParam string| domain string| pageName object| egainDockChat object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| storageKey string| snWid string| snSnid string| snHost number| pagetime_count string| page_uuid string| session_uuid string| snid_id string| vtsrc object| n object| e object| eGain boolean| _hspb_ran boolean| _hstc_ran string| __hsUserToken number| expireDateTime

14 Cookies

Domain/Path Name / Value
ebrain.egain.com/ Name: AWSELB
Value: A7CDA3ED06A441C6BC798CF87A5780D9DBA3676853C0065CDBE3E583D10AF81A95EAAA7501BA205765E4F981C67AD65B5667B8261A2C26D3C126BE886729AED4CF1085A95F
.egain.com/ Name: __hssc
Value: 153380583.1.1599157426142
.egain.com/ Name: __hstc
Value: 153380583.b8e8d06874091bb805c00d61ac84c459.1599157426142.1599157426142.1599157426142.1
.egain.com/ Name: __hssrc
Value: 1
ebrain.egain.com/ Name: AWSELBCORS
Value: A7CDA3ED06A441C6BC798CF87A5780D9DBA3676853C0065CDBE3E583D10AF81A95EAAA7501BA205765E4F981C67AD65B5667B8261A2C26D3C126BE886729AED4CF1085A95F
www.egain.com/ Name: _wpfuuid
Value: 2bbbbc16-d91a-4fd4-813c-6d63f6e23efb
www.egain.com/ Name: EG-S-ID
Value: A65d8a0a7d-9236-432e-ad16-979eb1dd6fd3
.egain.com/ Name: hubspotutk
Value: b8e8d06874091bb805c00d61ac84c459
.egain.com/ Name: _ga
Value: GA1.2.1387291132.1599157423
www.egain.com/ Name: EG-U-ID
Value: E214c51ce6-7f43-44db-b111-645012f080c7
ebrain.egain.com/system Name: JSESSIONID
Value: node014xfllauk4qytdftsfk4fpht169328.node0
.egain.com/ Name: _lfa
Value: eyJ5d1ZrTzRYTWRsT2FaNkJqIjoiTEYxLjEuZWFlNDE1YmJjMWVkMDhmZi4xNTk5MTU3NDIzNDk5In0%3D
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gid
Value: GA1.2.1594282281.1599157423

2 Console Messages

Source Level URL
Text
console-api log URL: https://www.egain.com/includes/js/jquery/jquery-migrate.min.js(Line 2)
Message:
JQMIGRATE: Migrate is installed, version 1.4.1
console-api log URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js(Line 56758)
Message:
App Service: validateAppState: resolving promise to True

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
code.visitor-track.com
ebrain.egain.com
egain.com
fonts.googleapis.com
fonts.gstatic.com
ipmeta.io
js.hs-analytics.net
js.hs-banner.com
js.hs-scripts.com
ml314.com
sc.lfeeder.com
secure.marx7loki.com
snid.snitcher.com
stats.g.doubleclick.net
tr.lfeeder.com
track.hubspot.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
143.204.201.74
2600:9000:2057:9e00:1f:f723:6fc0:93a1
2600:9000:214f:3000:1a:2af:6d00:93a1
2606:4700::6811:43b0
2606:4700::6811:d3cc
2606:4700::6812:14bf
2606:4700::6813:9a53
2606:4700:e4::ac40:af17
2a00:1450:4001:800::2008
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